- 根特沒有大機場。 而需要由布魯塞爾機場的機場提供服務。
- 想找飛往根特的便宜機票？25%的用戶找到以下價錢或更便宜的根特機票：台北 臺灣桃園國際機場來回機票NT$ 21,738起
優點： "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
缺點： "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Incredible service"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
優點： "Generally the fligt was wonderful."
缺點： "Of course I had a correct USB cable for i ad, I can not chage it."
優點： "Food, staff, and entertainment."
缺點： "Tight space and the tray was on the dirty side."
優點： "Stewards were very polite"
缺點： "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
缺點： "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."
優點： "Crew and service awesome"
缺點： "Not enogh choices for entertainment"
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
缺點： "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
優點： "crew was very polite and everything was smooth."
優點： "Great service and good food"
缺點： "Nothing felt like they were glad to have me onboard."
缺點： "limited movie selections"
優點： "Everyone is super nice."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "crew was awesome! Service was outstanding"
缺點： "a little warm on the plane. food was ordinary"
缺點： "I waited 20 minutes for my baggage to return"
優點： "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
缺點： "Check-in process at the airport was ridiculous ! One ANA staff sends us to wait to a certain counter after looking at our ENTIRE trip (all 3 segments), only to find out 20min later that we were supposed to go to ANOTHER counter, because our ultimate destination was International (USA). Also, boarding passes had to be REPRINTED in Tokyo for some reason. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
缺點： "No instructions on how to use the remote for the television."
優點： "ANA have, as usual, good service throughout, very good entertainment selection and food is good. The 787 is fairly spacious and comfortable."
缺點： "Flight actually has a later departure slot than the headline departure time; being Narita, there is a significant risk of extra delay due to runway congestion. Arrived late at BRU and nearly missed connection due to combination of this (nearly 1 hour delay) and adverse jet stream."
缺點： "There was no information about connecting flights before landing."
優點： "Once again friendly and very helpful"
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
優點： "Staff was friendly, Aircraft was clean and tidy."
缺點： "Food was poor, there was no space, even domestic flights have more space than this one.!!"
優點： "I like the professionalism, politeness and friendly service introduce by the staffs and of course the Pilot of the aircraft....very punctual."
缺點： "the food is good but still there is room for improvements."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Food and service"
優點： "The food was amazing - they had no right to make food that good. I really was blown away."
缺點： "The seat was small & painful. There were metal boxes on the floor where my feet should have gone, so I had to contort my body to fit, even though I was in economy plus."
優點： "Food very good.. I like it. I will go again. I want to come back"
優點： "The whole experience was pleasant. It may have been because the flights were not full, but also the food was good tasting and enough. Entertainment on the 777's were sufficient - enough new movies."
缺點： "Sometimes I could smell the toilet."
優點： "I love the politeness and caring attitude of the ANA staff. Whether I have traveled for over 24 hours to get to Japan and am exhausted or am leaving Japan and am emotional because I am leaving family, I am well taken care of. (Maybe you could give Air Canada's stewardesses tips on how to be as good as you."
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
缺點： "movie choices were poor and picture quality bad.."
優點： "customercare was good. Thank you."
優點： "Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
優點： "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
缺點： "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
缺點： "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
優點： "Love the idea of informing every leg of my flight. Thanks"
缺點： "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
優點： "Magnificent plane lots of space friendly crew."
缺點： "The person behind me was kind of irritating"
優點： "The service was wonderful"
優點： "Food was good"
缺點： "Less attention to my two kids"
優點： "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
缺點： "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
優點： "Great entertainment system. Lots of leg room best airline"
缺點： "Late departure but made up time in flight"
缺點： "Bad smell - probably somebody had vomited on a previous flight"
優點： "The entertainment, seats, and food were all good."
缺點： "My only complaint would be that I didn't feel the crew members were around unless food was being served. I got up and asked for water twice, and at one point I woke up to find I had just missed the serving of a snack but when I rang my bell for a crew member to come over no one ever stopped by."
優點： "The crew and flights were very good,I could not find any fault with them."
缺點： "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."
優點： "great food, entertainment and comfort On time with great service"
優點： "So nice to still fly on a comfortable seat and with great and friendly service."
優點： "Great service; wonderful crew; best food & entertainment!"
缺點： "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
優點： "Seats are a bit narrow,but enough room for legs."
優點： "They boarded us very fast."
缺點： "The food is same"
優點： "The crew was very helpfully and nice"
缺點： "Other passengers and there dramas"
優點： "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
優點： "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
優點： "The airport experience in Dubai was excellent. Very clean, professional & modern."
缺點： "Although plenty of entertainment selections, the user interface was outdated & the touch screen slow & buggy"
優點： "Had salmon which was amazing"
優點： "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
缺點： "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
優點： "Everything was on time. Very comfortable. Nice service."
優點： "Friendly staff awesome planes wonderful experince"
缺點： "Service was a bit slow. Drinks and food took quite sometime to arrive."
優點： "Efficient, clean, friendly"
缺點： "None comes to mind"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "The comfort of flight and the service ."
缺點： "I did not see on the website that in order to get Dubai Connect you were meant to spend a certain amount of money. I thought it was due to an eight-hour layover. I have done it on two other flights. When I arrived people had me running all over the place trying to get information on why I was not eligible. If I knew it was based on rate or it was clearer on the website I would not have booked the flight."
優點： "Emirates crew have been amazing in every point of our journey!"
缺點： "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
優點： "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
缺點： "Food for main a bit tasteless and dry"
優點： "Every thing , service , taking off and landing ."
缺點： "Nothing , every thing was perfect"
優點： "Large room between seats in economy such that I could sit comfortably with my rather long legs"
優點： "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
缺點： "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
優點： "Crew were good."
缺點： "Food is not so good."
優點： "Love it and I had a middle seat !!!!"
缺點： "The food was good v and excellent service and entertainment"
優點： "I liked the boarding and most the crew was excellent"
缺點： "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."
優點： "plain was big and clean entertainment was excellent"
缺點： "they lost 2 pieces of my luggage one of them was a wheelchair and there was a delay in takeoff"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "Service leg space"
缺點： "Nothing much"
優點： "I liked that I got the vegan meal I ordered, the seats were big and there was plenty of leg room. Lots of movie choices, smooth take off and landing"
缺點： "Entebbe airport was in chaos with renovations making check in confusing and slow"
優點： "Everything you lol for and want in a Quality Airline, You will discover with Emirates Airline"
缺點： "Top Quality - Service, Friendly Crew, Helpful, Confort, Ambience. A great flying Experience."
缺點： "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
優點： "I liked everything particularly the spacious seats."
缺點： "food needs imporvement in EK in general"
優點： "Good seat - request granted"
缺點： "They gave menu only to find out they ran out of what I wanted. Don’t even show or hand out menu so passengers won’t expect."
優點： "Except for one time service everything else is good"
缺點： "Staff forgot what I have asked for boarding could have been done using zones."
優點： "Upgraded seats"
缺點： "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
缺點： "Signs on the airport screens were not updated in time so estimated departure times passes without boarding notices."
缺點： "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "16 hr flight on time despite 18 inches of snow in Boston."
優點： "Great food, great movie selection."
缺點： "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "On time Good service Nice crew"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "From above ---to serve us, without getting sick, great job by the crew.t"
缺點： "They had us board from gate 4 and they added a security station and we wandered around trying to find the gate. Someone should have stayed out there to tell us why we couldn't even approach gate 4. It was total confusion being seated in gate 3."
優點： "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
缺點： "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."
缺點： "one of the cabin crews threw the meal to me :("
優點： "The flights overall were great. The crew were very professional and personable from when I checked in to when the plane landed. Definitely will be using Cathay Pacific again"
缺點： "The food was not very good, whatever bit I ate caused me a bit of a stomach ache. I was able to munch on some snacks. Please have some more fruit options available."
缺點： "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
缺點： "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."
優點： "Crew were super friendly. Food was pretty good for airline food."
缺點： "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
優點： "Overall service was excellent"
優點： "The service"
優點： "Flight attendants were great."
優點： "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."
缺點： "In entertainment no good Hindi options were there"
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "All around great value. Good food, nice staff, cabin pressure is better because the plane was newer."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
優點： "Staff tried to book my aisle seat with empy middle seats, meals were very good"
缺點： "Seat space limited when passenger in front puts back their seatback Same breakfast choices offered on the arrival leg to HK as the departure"
優點： "Fine service. Friendly, respectful attendants"
缺點： "I didn't like having to get up in the middle of the night 48 hrs before the flight to get a seat reservation!"
缺點： "need more entertainment options; premium economy does have wide seats but not very comfortable"
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
缺點： "Crew did an excellent job. Very professional and friendly"
優點： "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
缺點： "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."
缺點： "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
優點： "Crew and efficiency"
缺點： "Too hot in the plain"
優點： "Free upgrades are great, unfortunately rare."
優點： "The foood and service from flight staff were great! Definitely made my 13 hr trip comfortable"
缺點： "The cabin got a little warm at times ! The movie selection wasn't the best"
優點： "Friendly crew"
缺點： "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
優點： "Extras provided - eye mark, socks etc"
缺點： "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
優點： "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
缺點： "Food wasn't as good"
缺點： "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
優點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "The food is great and so is the entertainment system."
缺點： "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
優點： "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
缺點： "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"
優點： "Food was ok, the crew also was good."
缺點： "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
優點： "Flight attendant in my section seemed annoyed with everything the entire flight. My interactions with her were all fine, but I saw her get obviously frustrated with multiple customers that weren't doing anything out of the ordinary. The rest of the crew seemed pleasant. Seats were incredibly tight for a ten hour flight. Loved the movie/show selection and the food was on the better end of any airline food I've had."
缺點： "They lost one of our bags."
優點： "Quick check in. Nice staff."
優點： "upon checkin I received a seat w extra legroom for both flights"
優點： "seats, entertainment"
缺點： "food. only one non-veg option"
缺點： "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."
優點： "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
優點： "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
缺點： "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
優點： "The up to date and *free movie options"
優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
優點： "Crew was amazing, food was incredible, service awesome, awesome airline"
缺點： "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
優點： "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
缺點： "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
優點： "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
缺點： "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
缺點： "Very bad customer service It will be my very last flight with them"
優點： "Nothing in particular"
缺點： "The food service was really bad. Not happy with the meal choice."
缺點： "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
優點： "Boarding was orderly"
缺點： "No entertainment"
優點： "The window seat"
優點： "Add good airline to Atlanta to eu"
缺點： "AC was not working while we were in the ground"
優點： "The entertainment did not work in the trasanlactic fly"
優點： "Food was very good"
缺點： "the smell of the airplain was very bad"
優點： "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
缺點： "Really nothing."
優點： "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
缺點： "Nothing at all"
優點： "Very comfortable. The best flight i ever had."
缺點： "There was a problem with conecting the headphones. The chicken dish wasnt good."
優點： "Everything on the plane was great."
缺點： "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
缺點： "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
優點： "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
缺點： "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
優點： "very nice flight."
缺點： "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
優點： "The flight was good. The boarding was appalling."
缺點： "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
優點： "Comfort Movie Selection Friendly Hostess Thoughtfulness"
優點： "Boarding was on time and departure as well."
缺點： "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
優點： "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."
優點： "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
缺點： "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
缺點： "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."