Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
缺點： "Better movie selection. Better organized boarding in Frankfurt"
優點： "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
缺點： "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
缺點： "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
優點： "Food, service"
缺點： "The space"
優點： "Same as above on SIN-BKK"
缺點： "Next time in B787 Dreamliner"
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
優點： "The crew was amazing"
優點： "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
缺點： "We ask for wheelchair help from Perth to brooome but it was not provided ."
優點： "personel provided excellent service"
缺點： "food was ok. A faulty entertainment system did make our flight feel longer."
優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "Quick boarding. Great entertainment system Good staff"
缺點： "Not comfortable seats"
優點： "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
缺點： "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
缺點： "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
優點： "Friendly attentive staff. Excell ent food and great. Service."
缺點： "Really crowded seats in economy."
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
優點： "Staff was polite and accommodating"
優點： "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
缺點： "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
優點： "Excellent flight experience"
優點： "Ease of check in, very quick."
缺點： "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
優點： "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
優點： "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
缺點： "The seats and there is not much leg room"
優點： "Modern aircraft , nice crew"
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
優點： "Nothing specific"
缺點： "Menu is average but get they need to cater for wide variety of tastes"
優點： "Everything great personnel"
優點： "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
缺點： "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
優點： "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
缺點： "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
優點： "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
缺點： "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
優點： "Neat & clean flight.good cabin crew members.good service."
缺點： "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
優點： "Crew is big on service and being true professionals. Always smiling and being attentive"
缺點： "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."
優點： "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
優點： "Great service with a smile and can do attitude"
優點： "The entertainment 100s of movies & Shows The very good portions just right"
缺點： "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
優點： "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
缺點： "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
優點： "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
優點： "Flight on time"
缺點： "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
優點： "Good food and service - great airline"
優點： "Fast travel"
缺點： "Customer service"
優點： "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
缺點： "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The crew was pretty great, and Were very attentive, and gave out lots of beverages to keep us hydrated."
缺點： "It wasn’t the easiest flight, because there were a lot of crying children, and we waited on the tarmac for two hours due to electrical problems. The plane seemed somewhat old and kind of falling apart. Not very reassuring. ."
優點： "Flight attendants were all nice and friendly."
優點： "Departure on time."
缺點： "Me and my wife book the same flight. I was really disappointed with our seats from Taiwan to Phnom Penh. We both got separated with our seats. They need to put people traveling together next to each other."
優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."
優點： "As I said on the last flight enjoyed the flight and the crew as amazing"
缺點： "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
優點： "1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su"
優點： "Great service"
缺點： "They treat everyone so well"
缺點： "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
優點： "Customer Service was great"
缺點： "Afraid that the airline may need a backup plan in case people miss there connecting flights."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "People were lovely and efficient"
缺點： "Seats were pretty ordinary"
優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."
缺點： "Delay for 1 and half hour"
缺點： "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
優點： "I liked that the Airline was very accommodating in arranging an alternate flight for me, after they caused me to miss my Connecting flight in Taipei, due to the delay in Hong Kong. I didn't mind being redirected through Seattle first, and then on to Chicago, but. . . . ."
缺點： "The 1hr, 40 minute delay in Hong Kong ended up costing me 11 hours of additional travel time to reach my final destination. The Airline arranged for the last leg of my flight to Chicago from Seattle to be on a different Airline, and it wasn't so comfortable. Arrangements were made by the airline in Taipei for my flight out of Chicago for me also, but with a 4 hours layover and on a "Standby" condition. This I didn't understand because there was a much earlier flight leaving Chicago on this same airline and it wasn't full. Staff at the ticket counter did eventually correct it to the earlier flight for me."
優點： "All the staff were courteous and polite. Bathroom is clean and landing was perfect: it was so quite , I didn’t even know we touch downed."
缺點： "Didn’t like PA system: poor quality and pronunciation of English."
優點： "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
缺點： "Flight was delayed with minimal explanation and updates."
優點： "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
缺點： "Food ia not that good. Need to have more flavor"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
缺點： "This flight wasn't over booked so I was able to rest better with extra leg too."
缺點： "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."
優點： "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
缺點： "There is nothing to dislike about the airline or employees"
優點： "The value for money is very good with EVA. The planes are modern and clean. The staff is very friendly. I will no doubt be flying with EVA again!"
缺點： "Nothing major to say here; just a few suggestions. I find the meals and entertainment to be a bit lacking compared to other airlines of the same caliber. With that being said, the value for the air fair charged is hard to beat."
缺點： "I always say it's better to be too cold then too hot. Cold you can do something about. Put on a blanket or something. Hot your are screwed."
優點： "Good food. Lots of movie selections. I like the amenities in the bathroom."
缺點： "Less space. No socket to charge phone."
優點： "Food was actually OK and the alcohol selection was good."
缺點： "I was in the last row aisle seat 73H. Prior to take off I requested to move to the opposite side 73 A and B because they were empty. I had a passenger on the window side and this particular FA said said OK, but she said to do it after the flight takes off. Later I took my things and this time another FA rudely said I cannot move because the empty seats were required for FA's to rest on this 14 hr flight. Fair enough. But not once did they sit at those empty seats at all. When I had to continually get up to allow my window passenger who frequently uses the toilet. Why lie?"
優點： "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Thai Smile must be the only airline in the world that still doesn’t allow mobiles and iPads to be used during taxi, takeoff and landing. No inflight service due to COVID but a little snack and water handed out as we left the plane. I also like the deplaning by row, I wish more airlines did this
缺點： "I understand that the crew was probably tired, but I believe they can be friendlier."
優點： "Crew are efficient and friendly"
缺點： "Portion of food could have been slightly bigger"
缺點： "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"
優點： "Good meal"
缺點： "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
優點： "Great services"
缺點： "Great seat and smooth flight"
缺點： "Excellent price generous luggage allowance."
優點： "Seamless boarding and deviating."
缺點： "Thai Smole seats offer the least legroom in my experience. Very narrow."
缺點： "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"
優點： "Nothing apart from kind crew"
缺點： "Food was really not good at all! Very poor The inside of plane was not clean!"
優點： "I'm very justifying for the flight."
優點： "Great flight on Thai Smile."
優點： "friendliness of staff"
缺點： "Entertainment program was boring, leg space limited"
缺點： "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
優點： "Good services"
缺點： "Good service and comfortable"
優點： "Easy to book, travel and get around with."
缺點： "The on board snack isn’t great."
優點： "The relaxed atmosphere and attentiveness of the flight attendants"
缺點： "The distance of the terminal to the aircraft"
優點： "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
缺點： "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
缺點： "We did not receive any information as to why our flight was late."
優點： "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
優點： "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
缺點： "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
優點： "We arrived safely"
缺點： "They kept canceling flights. Bad service would not fly again."
缺點： "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
缺點： "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
缺點： "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"
優點： "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
缺點： "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
缺點： "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
優點： "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
缺點： "Fish sandwich wasn't my favorite"
優點： "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
缺點： "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."
優點： "On boar meal was great. Customer service was outstanding!"
缺點： "They don't offer more flights!"
優點： "Ground and in flight service, food, aircraft"
優點： "Quick flight"
缺點： "40 minute delay"
優點： "Awesome service, great staff, amazing trip"
優點： "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."
缺點： "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"
優點： "Food is good for a short flight. The crew were professional."
缺點： "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
優點： "Very flight and check-in process"
優點： "Aircraft size was big for short haul"
缺點： "Not much to dislike"
優點： "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
缺點： "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."
優點： "Everything was first rate and efficient"
優點： "Crew were friendly and did a great job in the short time they had."
優點： "Check in was so easy and smooth. Boarding was as well!"
缺點： "I appreciated the food that they gave out, but it wasn't very tasty."
優點： "Such an amazing experience! From start to finish!"
優點： "New and comfortable plane."
缺點： "Last call came much earlier than described at check in"
缺點： "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."
優點： "Everything is ok but too much bumpy"
缺點： "Bad food and bad FA"
優點： "Good service, onboard entertainment"
缺點： "Twice now I didn't get the seat I reserved at the time of ticketing."
優點： "The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle."
缺點： "China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance."
優點： "Planecdmlty. Had the tow to myself! Food and crew excellent ."
優點： "Crew excellent"
缺點： "I dropped my fork on the floor. The 1st crew, who did not understand Mandarin came back with salt and pepper,even I asked for the fork in English. I asked her again, but she impatiently told me each meal plate came only with one set of utensils."
優點： "Service was efficient and responsive ."
缺點： "Food was good"
優點： "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Professional good food toilet clean"
缺點： "Professional good food toilet clean"
優點： "The Ontario terminal location is much more convenient and faster than LAX."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "The plane didn’t crash..."
缺點： "there is pretty much no leg room if your over 5’6"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
優點： "Even for a short flight there was a nice meal! Fantastic!"
優點： "crew members are so friendly, excellent services"
優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."
缺點： "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Comfortable and relaxing!"
優點： "Transit was smooth and efficient."
優點： "Recent movies were available. Enjoyed the personal screen with games and options to keep entertained."
缺點： "Originally, I had 2 flights scheduled from Myanmar to SF. One connecting flight from Yangon to Taipei, then from Taipei to San Francisco with a 7 hour lay over in between. Not too bad. 3 weeks before my vacation to Myanmar, China airlines moved my return connecting flight from Yangon to Taipei a day early, which meant I would need to cancel hotel reservations in Yangon and would be stranded in Taipei overnight. I called China Airlines and the only option was to move my 2nd flight a day early. No apologies or reason why my connecting flight was changed a day earlier."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "No food service until last hour of flight. No drink or offered."
優點： "Foods and services were excellent"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
缺點： "Food seemed rehydrated"
優點： "the trip was good"
缺點： "Pretty darn scary landing. I thought the plane was gonna flip, it was bouncing and lurching so bad."
優點： "nice checkin staff"
缺點： "the food was boring"
缺點： "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
優點： "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
缺點： "I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete"
優點： "Nuce crew and gentleness"
缺點： "Entertainment but we know it’s a plane restriction"
優點： "Entertainment was ok"
缺點： "I was harassed by the crew members, starring at my passport and taking pictures of them, and doing more question than a migration officer. I’m leaving in Japan, and my Honduras passport do not requires a visa to enter to Japan and they were keeping taking picture to my whole passport. Shame on them."
優點： "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
缺點： "Every one of our legs was delayed, which contributed to tight transit times."
優點： "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
缺點： "Boarding was behind schedule and we arrived slightly late."
優點： "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
缺點： "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
優點： "Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it."
缺點： "The flight had small video screens but no place to plug in a headset so consequently o sound."
優點： "Great service"
優點： "Check in was efficient"
優點： "Check in was efficient"
優點： "Early departure and arrival. Amazing"
缺點： "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
缺點： "Last minute wanted to check our luggage as the plane was boarding and almost caused us to miss our flight. Flight crew unhelpful and not friendly"
缺點： "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."
優點： "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
缺點： "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
缺點： "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
優點： "Reasonably well organised Nice veg meal Attentive pleasant staff"
缺點： "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
優點： "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
缺點： "the lie flat bed was hard, no padding... uncomfortable."
優點： "Tube entry into aircraft rather than bus"
優點： "Overall a good airline. Full meal served even on a short hour and half flight."
缺點： "The air con wasn't on until we were in the air"
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "Food served inflight was excellent, new airplane, and comfortable legroom"
優點： "Good weather and a quick smooth flight"
缺點： "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
優點： "Comfortable seats, but that was about it. Just ok."
缺點： "This was only a short flight 1.5 hours, but only provided water, unlike Thai airways which provided a meal."
優點： "Provided food for only a 3 hour flight"
缺點： "Boarding was a bit slow (still arrived on time)"
優點： "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
缺點： "Equipment seems older, no entertainment system in economy class."
優點： "Early check in was not a problem and baggage check in weight is great and not paying for it."
缺點： "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
缺點： "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."
優點： "Support at Taipei airport for missed connection flight was great. Very nice people, got us hotel. I think they were from Chine Airline"
優點： "Efficient in time fight in an excellent aircraft B788-9"
優點： "it was a short trip"
缺點： "plane was old and had an unpleasant odor"
優點： "Great experience. Everyone very helpful."
缺點： "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
優點： "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
缺點： "The seats and the food."
優點： "Ease of travel was fantastic"
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
缺點： "The flight attendants on China airline was terrible with unacceptable attitude, very rude and consantly trying to insult customer especially to those that don't speak their Chinese language. I would never fly with China airline again."
優點： "Plane was comfy and neat. No food was served as it was only a short flight which was fine."
缺點： "Waiting on the tarmac for about 30-45 minutes before take-off with no explanation from the pilots was a bit annoying."
缺點： "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
缺點： "Got stuck on the runway for a while"
缺點： "Nothing with the flight but getting the boarding pass was long and painful. I had a connecting flight in Paris and the agent would not register me and my luggage for the connection. She claimed information was missing and I stayed at the counter until all was done correctly ultimately."