- 東蘭辛沒有大機場。 而需要由蘭辛首都地區國際機場的機場提供服務。
缺點： "I can't flight. What happened?"
優點： "Service, food, entertainment"
缺點： "Can't choose my own seats"
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "I like all the email reminders and alerts"
優點： "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
優點： "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
缺點： "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
優點： "Service and Food was great. The hygiene was good."
缺點： "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
優點： "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
缺點： "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
優點： "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
缺點： "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
優點： "Staff great"
缺點： "Food selection"
優點： "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
優點： "The crew were excellent."
缺點： "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
優點： "I liked their positive & happy attitudes as well as their work ethic."
缺點： "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."
優點： "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
缺點： "Slight delay in departure"
缺點： "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
優點： "Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming."
缺點： "We had absolutely no complaints. Many thanks."
缺點： "Terrible service. Old plane."
優點： "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
優點： "screen contents very good"
缺點： "seat is smaller than other flight"
優點： "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
缺點： "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
優點： "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
缺點： "There was nothing we didn't like about our flight to Seoul"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Friendly service and food pretty good. Great price for value."
缺點： "Seating was changed even though i prebooked."
優點： "The food, available movies, and crew were all very good. The crew did a wonderful job."
缺點： "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Seat comfort, space, and service."
缺點： "Nothing was disliked on return flight"
優點： "Leg room was good"
缺點： "Too tight beside neighboring seats"
缺點： "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
優點： "Indian music in Audio section and Bollywood movies"
優點： "Service counter check in was very helpful"
缺點： "Trying to sleep"
缺點： "I was going nuts the whole ride the TV screen was broken!!!!!!"
優點： "Boarding process was pretty smooth. Food was OK and the on-flight entertainment was good. I liked having the camera on the plane where you could see over where we were flying as well as the frontal camera. Also liked the map views."
缺點： "I had heard so many great comments about this airline and overall airlines traveling abroad. Yes the plane looked nice and the flight attendants looked flawless, but I had no luck when it came to the flight attendant that was in charge of my isle. She was not friendly, and gave me a judgmental look when I asked for a refill for red wine. Tickets are very expensive and I'm sure most folks using this airline have made lots of efforts and sacrifice to be able to pay for their trip. Such was my case, as I was on vacation with my sister and had been planning for this trip for a very long time. Seats were very uncomfortable and it was warm inside the plane the whole time. in the end we got to Incheon safely and on time, and I guess that's what matters..."
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
缺點： "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "Lot of space for legs and comfortable seats."
缺點： "Nobody could find my reservation for a special meal and I ended up eating nothing"
優點： "Fast Chaco in and nice crew"
缺點： "The food was not great and no vegetarian options"
優點： "Boarding was good, crew was friendly."
缺點： "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"
優點： "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
缺點： "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
優點： "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
優點： "Service, leg room, entertaining system, food."
優點： "Seat spacing is actually sane - so much better than US airlines"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
優點： "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
缺點： "No complaints"
優點： "We boarded quickly, in zones. Staff were professional and courteous."
缺點： "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
優點： "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
優點： "Was switched to United airlines by delta due to plane issues. Houston to Laf"
優點： "Snacks and drinks were yummy and very appreciated. Entertainment was great. Tons of shows and movies and all for free. There was also free iMessage only WiFi which was enjoyed while messaging friends and loved ones while in the air."
缺點： "For the amount of passengers boarding, they started the boarding process way too late which resulting in a delay taking off. The entire boarding process felt sloppy, disorganized, and hectic. They allowed passengers to board that were seated at the end of the plane while some 1 was boarding, causing tons of congestion. The boarding process was the slowest I have ever experienced in all the flights I’ve been on. The crew was ok, but slightly snappy/rude like typical New Yorkers. The flight from ft. Lauderdale to New York was much more pleasant."
缺點： "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
優點： "Crew was great"
缺點： "No entertainment on flight. No smoking in Minneapolis airport"
缺點： "The bulkhead sears had no electrical outlet"
優點： "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."
優點： "The friendliness of the flight crew and professionalism"
缺點： "The seats in the Boeing 717 or way too cramped. You would think there will be more legroom in the exit row but there is not"
缺點： "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."
缺點： "Dutch sub titels on fims would be good"
缺點： "You had me check my hand luggage with expensive items that did not arrive."
優點： "Nothing really"
缺點： "Flight delay further to the 30 minutes additional 20 min due to crew being not there"
優點： "Quick and easy boarding. Quick flight"
缺點： "Audio entertainment quite limited"
優點： "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
優點： "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."
優點： "Very pleasant customer service, excellent bag delivery service."
優點： "Staff were friendly and attentive. Boarding was good - efficient and quick."
缺點： "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
優點： "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
優點： "Free WiFi"
優點： "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
缺點： "Space. Economy on a long flight is not ideal"
優點： "More seat room than expected for economy tickets. Good service, on time, polite staff"
缺點： "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"
優點： "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
缺點： "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
優點： "Crew and landing were fantastic"
優點： "Crew were good, flight on time, free drinks"
優點： "Flight was comfortable. Short, sweet, and landed before I knew it. Boarding was a smooth process."
缺點： "The flight crew and service on the plane was fine. My biggest complaint was at the baggage drop off at the airport, where there was quite a long line without any crew members assisting us. A five to ten minute wait is fine, but a fifteen minute wait, with only three crew members compared to the other airlines? By the time I dropped off my baggage, the other airlines were finished with their customers, and there was still quite a line behind me."
缺點： "Never made it on this flight and in the end my luggage was lost."
缺點： "The flight was delayed an hour and a half."
缺點： "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"
優點： "For once the food was good"
缺點： "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
優點： "The organization, the shortening of the flight time."
缺點： "At the Orlando airport, the LACK OF SEATING BY the gate!"
缺點： "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
優點： "The crew addressed me by name"
缺點： "Wasn't lonng eough"
優點： "Good for an economy flight"
缺點： "Too long"
優點： "The plane got me & my family safely to our destinations. Easy & fast check-in."
缺點： "Flight delays on both departing & return flights to Los Angeles. Delta didn't offer any compensation for the delays. Crew was not very friendly especially on my return flight. The flight attendant couldn't even give me a bag of peanuts."
優點： "Staff were all polite"
缺點： "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
缺點： "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."
缺點： "I wouldn't rate this flight on a five-star grid--I give it 0.0 stars. Delta's economy seats are so tiny that even a small person like myself finds it agonizing to ride in them for a moderate-length flight. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. It's not safe, healthy or humane to ask human beings to sit for hours in tiny spaces with very little air (on top of everything else, the plane was mercilessly hot the whole time). Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline."
優點： "Nothing to like"
缺點： "Poor service Poor air craft space The is my worst cattle transport Shame on Delta"
優點： "Nothing to like about this leg"
缺點： "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
優點： "Everything was just right"
優點： "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."
缺點： "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"
優點： "The Economy seats with added space Plenty of space Cheerful crew"
缺點： "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
優點： "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"
缺點： "Short flight didn't provide food or beverage service. Cabin crew announcements were rapid & muffled, difficult or impossible to hear or understand. Would not have felt confident if there'd been an emergency."
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
優點： "Crew help and service"
缺點： "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"
優點： "Great crew."
缺點： "Food quality could be improved upon (less sugar and carbs, more fresh vegetables/fruits)"
優點： "Crew did a great job. Air China had much better food service."
缺點： "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."
優點： "Boarding was really easy"
缺點： "Not only you have to pay for checking one bag, not only you have to pay for a poor meal, you also have to bring your own device to watch a movie!"
缺點： "Had to pay for entertainment. This was my 50th flight this year and first time any airline has no free entertainment. Probably will boycott united on future flights"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
缺點： "Our flight got cancelled three times before they finally switched us to Delta. We missed an entire 2 days of our vacation that we haven't got reimbursed for. One of the agents that worked for United Airlines put her hands on my friend that I was traveling with and the police got involved. It was an horrible experience and no one was trying to accommodate us for our troubles what's so ever. I will NEVER fly United again. A waste of time and money."
優點： "Entertainment was good"
缺點： "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
優點： "Nothing!!! It was handled in a terrible way"
缺點： "The way they didn't care"
優點： "Nothing again!!!"
缺點： "Having to fly to LHR to get home, even that flight was delayed. Typical United methinks."
優點： "Arriving alive"
缺點： "Comfort, accessible media, cost"
優點： "organuzed boarding"
缺點： "Flight attendants and captain constantly talking at us. We need some quiet!"
缺點： "Southwest has much better experience."
缺點： "The boarding process is horrible. You have to stand in lines that disrupt the other people trying to navigate through the airport."
優點： "Flash for mac did not install"
缺點： "I felt like I was on my way to my death"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
優點： "Personal, friendly service from the staff. Smooth flight and perfect arrival."
優點： "The panctuality and the service were really excellant."
優點： "Safe landing in windy conditions."
缺點： "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"
缺點： "Because the flight to Houston sat on the tarmac for so long, no one was able to get food in the airport before boarding this flight. I was at the back of the plane and there was NO fresh food available once the flight attendants reached the last 6-10 rows. Unacceptable that there is not enough food options for all passengers. By the time I landed in Panama, I had not eaten for 13 hours."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Ran out of the food that i wanted... settled with something that wasn't great."
優點： "The captain made really good time and the crew was friendly and helpful."
優點： "I like everything!!everyone was so nice that it makes you feel so welcome and that you're like in home!!!"
優點： "Very nice"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "crew was pleasant, flight was on time, we were kept updated by the pilot re weather conditions, etc."
缺點： "no free snacks, seat didn't fully recline, limited leg room"
優點： "They were kind enough to hold the flight as it was the only one today to Tucson!!"
優點： "Plane was a little roomier than the A230"
缺點： "No audio or v ideo on almost 5 hours flight to Phoenix. Plane was full and seats very tight on A230. The return flight to Newark was no better. Tight connection thru Houston. DIRECT TV did not work on the 737800. Many of us had connecting flights, flight attendants should have announced that people who without connecting flights to remain in seats while those of us with connections deplanned. Seat did not recline"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Good service. Friendly"
優點： "Friendly crew. On time"
缺點： "Unorganized boarding front to back. Boarding should be back to front."
優點： "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
缺點： "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Snacks were good. Flight attendants were friendly."
缺點： "Seats are very uncomfortable. Wifi doesn't work. EVER."
優點： "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
優點： "Everyone was nice and helpful"
缺點： "Every flight was late. I flew from Nashville to lax and both of my flights were late there and back"
優點： "Texted notifications of the many delays and changed gates until it finally left"
缺點： "Flight was delayed due to mechanical issues AND a delayed crew"
優點： "Quick-ish boarding"
缺點： "No food. No entertainment. No power. Garbage, lowest rung "bus in the sky" service"
缺點： "It was very cold for the first part of the flight. No proper meal was served, even though it's a 12 hour international flight"
優點： "On time"
優點： "Vegetarian meal good taste."
缺點： "Hour delay by "catering", missed connect at LHR. (United's booking too tight also). TV screen needed "reboot", flight announcements piercingly loud. Requested gluten free meal not provided."
優點： "Found what was expected from the flight. Hats up to the take off that happened on time in a busy airport."
缺點： "Aircraft is tiny and seats are narrow."
優點： "Boarding was fast and easy. Crew was kind to allow me to use an empty seat in the middle row and get more space. Managed to connect to onboard entertainment with a tablet and avoided to use the tiny screen that still exists on United's 767s."
缺點： "Food was a bit tasteless."
優點： "the afternoon coffee, not offered by others"