優點： "Staff was professional"
缺點： "Seat comfort"
優點： "Crew was great."
缺點： "Seats were uncomfortable, very tight and hard seats."
優點： "Friendly crew"
缺點： "Space between sits"
缺點： "It is one of the best low cost airline.Ground staff very helpful even the cabin crew were supportive"
優點： "It was short"
缺點： "If they could get the air conditioning working, it was extremely hot until we were in the air, then it went off again on our descent"
優點： "I liked everything except"
缺點： "Not enough legroom"
優點： "Cabin Crew are helpful and friendly"
缺點： "Airasia always delay"
缺點： "We tried to get on earlier flight and we had to buy a new ticket in full fair. That can be accepted although there were plenty of seats. But at that time the lady on the counter knew that there is a 2hr delay and she did not announced this fact. Our original flight was delayed twice even though the company new that the first delay is not realistic. Not a reliable airline !!!"
優點： "On time speedy boarding food always good rice chicken curry."
缺點： "The ticket agent didn’t book us all the way through to Siem Reap."
優點： "Boarding was appropriate and by zones and respected."
缺點： "Flight was delayed"
優點： "On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."
缺點： "Legroom best described as cosy.On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."
優點： "Great service, good flight."
缺點： "Seats could be comfy. Hot seats could use some pillows."
缺點： "Realy expensive"
優點： "Very delayed first segment. Fortunately the second segment was more delayed! No announcements about the delays."
缺點： "My knees were touching the seat ahead of me although the seat was upright. Any recline would have been unbearable & painful."
優點： "Good, orderly boarding procedure. Friendly and efficient air stewards and stewardess."
缺點： "needs more check in kiosks at PEN airport, aircraft seats quite narrow and not much leg room"
缺點： "last minute schedule change from Siem Reap to Bangkok"
缺點： "The plane was late 1 hr and it was already after midnight. We asked the baby stroller to waiting for us when exiting the plane door but they sent it to the belt so we had to carry 2 little boys on our hands thru the entire visa and passport control process while they are sleeping! To add on that our suitcase arrives torn! Really depressing service."
優點： "Short flight, cheap, efficient"
缺點： "lack of room on plane, ground check in staff not very helpful at Surat Thani Airport"
優點： "I got there"
缺點： "No food. No drink. Whole focus of staff was on selling"
缺點： "Usually not on time - frustrating."
優點： "Boarding time was accurate ."
缺點： "One of the crew member was very hard and never smile at all, and not polite also."
優點： "One go crew members was very roude and her face very hard , never smile at all."
優點： "Very poor. Service ."
優點： "Good crew and efficient service"
缺點： "Flight was 80 minutes late due to delay on incoming aircraft."
優點： "Nice staff. Quick check-in, don't carry more than 30 lbs per piece, they will charge you at least just a gram more."
缺點： "Not enough variety of food, meals are so small. If you are hungry take care of grab some food before enter to the plane."
優點： "We boarded quickly. It was cheapish."
缺點： "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."
缺點： "Luggage fee for less than 20kg for one way is more than the ticket itself? How rediculous!"
優點： "Crew was okay"
缺點： "the plane was dirty and hot and arrived at airport late"
優點： "Nothing! Didn't even give us water when I asked for one."
缺點： "The website did not clearly indicate that we have to pay for our luggages. We had to pay $72/baggage and we had 8 baggages. This was our first time with AirAsia and we felt we were robbed. No consideration at all!"
優點： "The crew was efficient for getting everyone settle and take off in no time!"
缺點： "Need to change the carry on bag to 15 kg! 7 kg is not efficient!!"
優點： "Great food warm service"
缺點： "Late boarding"
優點： "The staff were friendly and polite."
缺點： "There was a slight delay."
優點： "The crew were very efficient and friendly."
缺點： "There was an hours delay before boarding. We could see that the aircraft hadn't arrived so worked out that it was due to a late arrival. There were no announcements why it was delayed. I can appreciate that there is a tight schedule with delays being inevitable, however the lack of updates is what actually let the airline down."
缺點： "The website is not so user-friendly with a lot of bugs. I have tried to book an extra luggage via the website but it was impossible. But at the airport i have paid the extra luggage easily (18$ for 20kg) Siem Riep to Bangkok."
缺點： "Do not even give you water"
優點： "My grandmother was 82, the boarding crew went above and beyond to help her with wheelchair. I'm most grateful for because the terminal was very far."
缺點： "Too much advancement. Everything needs to be pre-booked, pre-check in, pre-order. I wished they told us discounted rate and if we have check in, we need to pre-buy the check in"
缺點： "Pay for snacks and drinks Spend the other time trying to sell things."
缺點： "They tried to make me pay almost 400 Canadian dollars for my 20 kg bag! I ended up still having to pay 87 Canadian but because it was unexpected it was unimpressive to say the least. Then once on board they won't even give you water or anything!!! What a joke. Not what we are used to in Canada."
缺點： "The stewardess was too rude. Not a professional at all"
優點： "Rates, Food prices, airplane condition"
缺點： "It could be more comfortable. Other airlines seats offer more space and reclining."
優點： "Cabin crew professional, polite and efficient."
缺點： "We're accustomed to comp beverage like coffee water. If you don't buy it - you don't get it. Such is life these days."
優點： "The plane laced"
豁免更改費用。 搜尋到曼谷 廊曼國際機場的彈性機票