優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crews on board were amazing!"
缺點： "The service from the ground staffs are not as good a the crews onboard."
優點： "Nothing beats Singapore SQ!"
優點： "excellent - comfy plane, great service, excellent stuff."
優點： "Prompt and timely service"
缺點： "Food can be more tasty"
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
缺點： "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
優點： "check in went smoothly. helper was friendly and helpful."
優點： "Good air line. Threat you well, enough food very good service."
優點： "The lunch and dinner menu was excellent"
缺點： "more bathrooms."
優點： "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
缺點： "None that I can think of"
缺點： "The desserts. The bun."
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
優點： "Staying in a hotel for 24 hours."
缺點： "Not actually making it to Japan."
優點： "The flight attendants were amazing."
優點： "Great set up with two seats, window and aisle"
優點： "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
優點： "Overall experience"
缺點： "Could have had a better selection of movies"
優點： "The attendants are pleasant to the eye, thats about it."
缺點： "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
缺點： "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
優點： "Crew service"
缺點： "Very old entertainment system. Poor screen visibility. Cramped"
優點： "Crew was great. Food not bad for airline food . It was clean."
缺點： "All good"
優點： "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
缺點： "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
優點： "Nothing specific"
缺點： "No real dramas"
缺點： "Old plane. Old in flight entertainment."
優點： "the flight time was quick , by the time you took off you practically were preparing for landing"
缺點： "nothing disappointing"
優點： "Crew is big on service and being true professionals. Always smiling and being attentive"
缺點： "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
優點： "The staff were helpful, once I had complained enough."
缺點： "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
優點： "Safety, Friendlyness, Seats, Entertainment"
缺點： "poor ground and inflight crews hospitality poor food quality poor food variation"
優點： "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
缺點： "Sound quality of ear buds was not good. No issues if you travel with your own."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "everything, excellent job"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
優點： "got us there, efficient and effective crew."
優點： "Food was exceptional"
缺點： "delay for 2 hours without notice"
優點： "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
缺點： "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."
優點： "Good service as usual."
缺點： "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
優點： "entertainment system and plane ambience"
缺點： "Office CS not professional."
優點： "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
優點： "The service and food was better then most. Flight was as comfortable as possible."
缺點： "head phones are poor quality, and personal head phones would not plug in with single plug, The selection w good."
優點： "Purely professional airline, now flown a number of times and consistently deliver high level of service on all areas, will be back"
缺點： "flight was 20 minutes late, entertainment system on this 777 was a bit outdated"
優點： "Drinks (3x service on a 5 hour flight) and food were pretty good."
缺點： "B777 seat pitch is better than A330."
缺點： "crew was too lazy to serve even water after repeated reminders one of the crew members was rude after making a request"
優點： "Great flight on Thai Smile."
缺點： "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
優點： "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
缺點： "There wasn’t any tv to watch and not by way of magazines either."
缺點： "Getting our bags took a long time"
優點： "Good services"
缺點： "Good service and comfortable"
優點： "The relaxed atmosphere and attentiveness of the flight attendants"
缺點： "The distance of the terminal to the aircraft"
優點： "Seats were comfy and staff helpful and nice."
缺點： "$60 charge for 10 kilos overweight limit. This is terrible."
優點： "Friendly staff overall good experience."
缺點： "Only issue is there is no alchohol on these flights."
優點： "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
缺點： "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
優點： "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
缺點： "Vegetarian food option"
優點： "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
缺點： "Loved everything"
優點： "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
優點： "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
優點： "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
優點： "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
缺點： "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
優點： "Very good"
優點： "Great service"
優點： "Very nice"
優點： "smooth as silk"
優點： "friendly, professional crew"
優點： "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."
缺點： "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
優點： "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
缺點： "Fish sandwich wasn't my favorite"
優點： "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
缺點： "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."
優點： "On boar meal was great. Customer service was outstanding!"
缺點： "They don't offer more flights!"
優點： "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
缺點： "Nothing that I can think of."
優點： "Great service, very amicable staff, excellent plane"
優點： "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
缺點： "I would have appreciated a vegetarian option for the meal."
缺點： "The crew had a poor attitude and even rude, I asked to move to get past the food trolley as my 4 year old son needed the toilet and they just said wait, they would only have to move 2 metres. We were sitting directly behind upper class but were not offered the chance to use the forward toilet even though there was no one sitting in that section. They seemed to have an attitude problem and not at al like Thai International who are excellent. will never fly again with Thai smile."
優點： "Good flight, reasonable price"
優點： "Very flight and check-in process"
優點： "Aircraft size was big for short haul"
缺點： "Not much to dislike"
優點： "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
缺點： "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."
優點： "Everything was first rate and efficient"
優點： "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
缺點： "The price. This flight specifically was more expensive than others"
缺點： "Food was with meat."
優點： "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
優點： "The ladies are so kind...unlike many American airlines! Very nice flight!"
優點： "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"
優點： "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
缺點： "plane was 30- 45 minutes late leaving BKK and about 20 minutes late leaving KK"
優點： "Friendly crew, tasty small meal, not new but well maintained cabin"
缺點： "Slightly dated cabin"
優點： "The flight was on time, boarding and disembarking was easy and the staff was very friendly."
優點： "Plane was empty so embarking and disembarking was quite easy"
缺點： "We were delayed for close to two hours for. I apparent reason. There really a reason given and when we boarded there was hardly no one on the plane which probably contributed to the delay"
優點： "The leg room was good, pleasant music on board."
缺點： "The boarding could have been better"
優點： "Timely, quick flight with small meal and beverage service for a 55 minute flight. Smiley staff and perfect. Good rate. Unheard of in States where they do not provide anything on a 55 minute flight. Really enjoyed it."
缺點： "All was great"
優點： "Comfortable , fast efficient - seriously missing your flights direct fro LA USA to BKK"
優點： "Have kit to listen"
缺點： "Kit to use the tv"
缺點： "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."
優點： "The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok."
優點： "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
缺點： "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
缺點： "Todo muy bien todos amables buena comida salio a tiempo"
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
缺點： "The plane was delayed about 30 minutes. They should improve this."
優點： "Well done to all the crews."
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
優點： "That we arrived"
缺點： "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."
優點： "Short flight but full service with flat bed business class, was not expecting that!"
優點： "Food & services on the plane were great."
缺點： "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
優點： "Courteous and professional stadd"
缺點： "Some hurry up but not overly so"
優點： "Quick flight with food service and entertainment"
缺點： "食物差 設施差"
優點： "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
優點： "Great service."
缺點： "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
優點： "Airline was excellent"
缺點： "Immigration in the airport took 2 hours in line !!! Terrible transfer"
優點： "Flying a 747 was great! Friendly service."
缺點： "Everything was fine for what I paid."
缺點： "No where to charger my phone."
優點： "Attentive staff that managed to squeeze a quick food service on a short flight."
優點： "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
缺點： "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
缺點： "see above"
優點： "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
缺點： "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
缺點： "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
缺點： "The plane was dirty. There were stains everywhere."
優點： "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
缺點： "The music they play for the last hour of the flight is loud and extremely annoying."
缺點： "My sister died and I wanted to change the date of my ticket and Thai would not cooperate at all, on the other hand Delta changes all my tickets so I could return to the states with no additional fees. Thai said economy call was full on my requested change date but they had Business Class tickets available, and I ask if I could apply the cost of my economy ticket amount to the Business Class ticket and they said no, that I could only purchase a new Business Class ticket. Real accommodating when you have an emergency."
優點： "Everything was great(:"
缺點： "No massage on board, LOL"
缺點： "The company canceled my booking"
優點： "Very friendly and professional service!"
缺點： "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"
優點： "ANA is an outstanding airline with some of the best crew around. I make the trio to / from Bangkok 2-3 times a year and this is the only airline I fly"
優點： "Seat was very comfortable and to my liking. Will always fly Thai Airways"
缺點： "I liked everything and was a fantastic experience to fly Thai Airways"
優點： "Good on Thai airways is almost always very good airplane food. I would buy their wraps at the store. Staff is always very friendly and accommodating."
優點： "Very comfortable flight!!! Good was amazing!"
優點： "The food was not bad"
優點： "The crew"
缺點： "Food .. they have Chicjen only ..!! If you do not eat chicken .. too bad .."
優點： "Flight on time, and even served food! We only went on an hour and a half flight!! Would take again!"
缺點： "Phuket airport bathrooms are not clean"
優點： "Quick boarding, free checked luggage made for an easier entry into the cabin, good in flight service. Bangkok airport spacious and easy to navigate, no big lineups"
缺點： "Boxed breakfast was not great"
優點： "On time, good service, free snack, pleasant crew."
缺點： "Bags took forever to come out."
優點： "I time and easy boarding"
缺點： "Disgusting food, sandwiches filled with brown mush, tasteless fruit juice and weak tea. Pity the staff who have to hand this out as a meal."
優點： "Business launch was great flight on time great service very polite beds for a short flight"
優點： "The attendant at the thai airways help counter was very helpful, who eventually was able to get us on our flight that we originally booked."
缺點： "There was major confusion on which flight I was booked on. My confirmation was for a 10am flight, but when I arrived apparently I had been moved to a 9am thai smile flight without any e-mail or phone call alerting me. Took almost an hour to sort out since the attendant in charge of boarding/checking in luggage did not understand what happened, and the ticket service counter was not picking up the phone (had to go in person and wait on queue to sort it out)."
優點： "Service was good."
缺點： "Old aircraft. Business class seats only recline at an angle so sleeping is very uncortable. Tv screen and movie selection are poor."
優點： "The seats and the crew."
缺點： "No alcohol in Business/Silk Class & Entertainment system not working. Food poor."
優點： "Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok"
缺點： "I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips"
優點： "Can't complain"
缺點： "Cheaper? :) !"
優點： "Head rest not comfortable. Short distance okay not long one."
缺點： "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
缺點： "Music or movie will be good."
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
優點： "I hope never to fly Scoot again."
缺點： "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
缺點： "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
缺點： "You can choose your seat but when you pay you can choose a seat and I don’t like this"
優點： "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
缺點： "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "On Time No Frills.Overall Good"
缺點： "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
優點： "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
缺點： "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
優點： "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
缺點： "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
缺點： "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
缺點： "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
優點： "Ok time"
缺點： "No free drink"
優點： "on time and departed early"
缺點： "none. is budget airline"
優點： "great check in staff fast boarding comfortable temperature in cabin very good crew"
優點： "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
缺點： "Boarding process Delayed flight"
優點： "comfortable seat"
缺點： "No TV on plane"
缺點： "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
優點： "very nice while Landed and take off."
缺點： "We did not order any foods. No suggestion."
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "Everything but the price. Worst customer service ever!!!"
優點： "Affordable biz class"
缺點： "Really poor food and flight was delayed 2 hours both ways"
優點： "previous flight arrived a bit late but captain did his best to make up the time"
優點： "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
缺點： "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
缺點： "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
優點： "QUIET ZONE"
缺點： "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
優點： "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
缺點： "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
優點： "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
優點： "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
缺點： "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
優點： "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
缺點： "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
優點： "Nothing other than punctuality."
缺點： "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."
優點： "Scoot upgraded to a bigger plane, and as a result had more empty seats"
缺點： "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
優點： "It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?"
優點： "The spicey Korean noodles that can be purchased on board."
缺點： "No leg room, but again I can't really complain on a 2.5 hour flight."
優點： "The Flight crew in charge (ex SQ ) was fantastic"
缺點： "I travel Tiger very often. This was the worst ground handlers I have had"
缺點： "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
優點： "Overall everything went well with one exception. Extra charge on baggage."
缺點： "There is a weight limit on your baggage and the extra charge is extremely expensive. Make sure you read the fine print before purchasing a ticket."
優點： "Everything was good"
缺點： "Uncomfortable seats. No free drinking water in flight."
優點： "It was a typical budget flight with a very minimum facility. The ticket price was very cheap."
缺點： "Too minimum facility, another airline can give more with very small difference of ticket price."
豁免更改費用。 搜尋到 拷叻的彈性機票