優點： It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time
優點： The customer service, the seats were comfortable and the food was great
優點： Flight arrived on time.
缺點： Boarding was unnecessarily chaotic.
優點： We arrived in Athens eventually
缺點： People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last.
優點： The flight and crew were excellent. Turkish Airlines business is always good.
缺點： The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.
優點： The crew was okay And the seats good it’s little wide In general was okay
缺點： The food not so good I like service on the plane was good
缺點： Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.
缺點： Availability of livesport tv channels
優點： The crew were great
缺點： This time , the food could have been better
缺點： Services of crew very poor specially onboard services in business class
缺點： Head support for 6 feet plus people on seats would be good
優點： Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
缺點： A queuing system would be better-it was a bit disorganised at Amsterdam!
優點： Staff were professional and polite.
缺點： Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
優點： well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
缺點： boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -
優點： Crew was great and helpful despite oversight in my special meal.
缺點： Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!