- 托萊多沒有大機場。 而需要由巴拉哈斯機場的機場提供服務。
- 想找飛往托萊多的便宜機票？25%的用戶找到以下價錢或更便宜的托萊多機票：台北 臺灣桃園國際機場出發單程NT$ 11,598，來回NT$ 14,385, 高雄市出發單程NT$ 15,177，來回NT$ 16,823, 金湖鎮出發來回機票NT$ 27,570
缺點： "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
缺點： "Didn't leave the UK, volcano"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "also good. Just not as good as our first leg."
優點： "Crew were friendly"
缺點： "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
優點： "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
缺點： "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
缺點： "Seats very uncomfortable for a transatlantic flight"
優點： "i like the cabin crew"
優點： "Movie choices"
缺點： "Checkin services Staff attitude"
優點： "Food and entertainment and punctuality"
缺點： "Quite a long wait to disembark"
優點： "Little better. Too bad this wasn't my seat for the longer flight. Quick flight."
缺點： "Slow Internet"
缺點： "Bad seat"
缺點： "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."
優點： "The food this time was amazing...The time of boarding was good. No delays"
缺點： "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
優點： "I liked the complimentary alcohol, but you had to get up and ask for additional beer /wine/etc...."
缺點： "They need to be better at cleaning up... I had to clear trash from others frequently"
優點： "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
缺點： "The leg room could be a wee bit better. Then again, I was in economy."
優點： "The service is excellent!"
優點： "Staff did their best and were polite but ultimately had no solution for the issue"
缺點： "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
優點： "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."
缺點： "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
優點： "Comfort, friendly crew, excellent service. Good food"
優點： "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
缺點： "I did not use much of the entertainment other than radio/music so can not really rate."
優點： "The overall service was excellent as the flight left on time and the flight attendants were attentive. The food onboard was perhaps the best quality I have ever had on a flight."
優點： "Wifi was working ok"
缺點： "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"
缺點： "I was treated differently, because, I bought my ticket from Kayak and not directly from Emirates."
缺點： "Crew were very rude. Didn't stop people from being in aisles when safety say belt sign was on. Access to a bathroom was limited. Dropped food on my head. Were not available at first when another passenger took my seat. Held us in the back of the plane 20minutes after business class departed."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "The team was fantastic. Always willing to help."
缺點： "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
優點： "Overall good flight and experience. Service defines EK from others."
缺點： "Boarding a bit disorganized and seats are very cramped up."
缺點： "Long walk from flight to the immigration Tooo tooo long"
優點： "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
優點： "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"
優點： "good crew, prompt timing, good food"
缺點： "long transit in Dubai"
優點： "Everything was amazing."
缺點： "Nothing. Great flights"
優點： "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
缺點： "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
優點： "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
優點： "Crew members including. Ground staff were good. Food & Entertainment nice."
缺點： "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."
優點： "Available movies are great! Food is really good, but if your seat is in the end of the plaine, your choises of food will be smaller (meat plates ends before you get the opportunity to ask for it)."
缺點： "Emirates is located in a crowded terminal in Cairo and from the airport entrance to the gate can take you more than one hour. Also, some people in this airport don't respect the queue, so you have to pay attention on your place in the line and sometimes, 'fight' for it. My flight had lots of kids, and even asking the parents to control their kids, it didn't happened. During part of my flight I had a child kicking the back of my seat!"
優點： "Very comfortable pod."
優點： "The good was good and the staff treated us with respect."
缺點： "When I reached at Dubai l could not get a seat to come to Boston as they had overbooked. But it was a blessing for me as I was given a free round trip ticket from Boston to Kenya to use within one year and for that I thank you."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "The entertainment was great, I managed to watch a couple of movies I have been meaning to for a while, the vegan food amazing. Being able to charge my phone from my seat was a bonus."
缺點： "The seats were cramped together. I felt squashed in and I am only small. It was hard to leave the row to use the toilet."
優點： "Service leg space"
缺點： "Nothing much"
缺點： "Airplane is full and small spaces very small and narrow"
優點： "Service was great whole trip was pleasant all the crew was v nice"
缺點： "Almost at the end rest room run out of supplies."
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "Good connection from SFO to TLV. Good service good food"
缺點： "No problem"
優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."
缺點： "Same thing happen with the kosher meal on the second flight."
優點： "Free meal and drinkd"
缺點： "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
缺點： "Not enough movie varities."
缺點： "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
優點： "Crew and efficiency"
缺點： "Too hot in the plain"
優點： "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
缺點： "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
優點： "loads of room, great entertainment system, nice crew and the food was very good too."
缺點： "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
優點： "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
缺點： "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"
優點： "We didn't crash"
缺點： "Took too long. Build a transporter soon"
優點： "awesome flight awesome food"
缺點： "No priority boarding for business class in Istanbul."
優點： "Food was good. Entertainment worked."
缺點： "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
優點： "Boarding was easy"
缺點： "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."
優點： "No viajamos, nos cambiaron a Iberia al otro dia"
缺點： "No viajamos"
優點： "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
缺點： "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."
優點： "Once you got past checkin the flight was fine"
缺點： "The checkin process was horrendous, people waiting for 40-45 minutes even though they were at the front of the line. Repeatedly we saw customers from other lines or no line at all being brought in to take our spots and checkin first with no explanation."
優點： "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
優點： "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
缺點： "Everything was top notch"
缺點： "Yes, everything was really good"
缺點： "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
優點： "Plane was comfortable .. Good food from New York to Istanbul"
缺點： "Poor quality of food , from return trip. To New York"
優點： "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
優點： "Avoiding my to go Israel Delta monopoly is fading"
優點： "Some staff wer helpful"
缺點： "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."
優點： "Overall everything was good"
優點： "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
缺點： "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
優點： "excellent food, service"
優點： "Everything, Turkish is great."
缺點： "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
優點： "Very comfortable. The best flight i ever had."
缺點： "There was a problem with conecting the headphones. The chicken dish wasnt good."
優點： "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
優點： "- service was good. staff is very friendly"
缺點： "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"
優點： "Low prices & generally good service and entertainment"
缺點： "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."
優點： "Everything was perfect during the flight."
優點： "In flight entertainment was awesome, Wide selection of movies to keep occupied."
缺點： "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
優點： "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
缺點： "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"
優點： "Same as above"
缺點： "Boarding mess at Istanbul"
優點： "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
缺點： "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
優點： "Service Entertainment Staff Airplain (clean)"
優點： "The boarding was quickly. The crew very kindly"
缺點： "The seat are small. The food has a lot of salt and bread."
優點： "food, service and sea"
缺點： "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."
優點： "good food, nice attendants, comfortable seats, good pillows"
缺點： "no wifi"
優點： "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
優點： "The flight was a half hour late departing but once we got in the air it was a quick flight. Beverages were served and then it was time to land. Deporting was quick and painless."
缺點： "The flight was delayed by 2 hours and then it was late another half hour for boarding."
優點： "I only fly Vietnam airlines within Vietnam."
缺點： "Was ok"
優點： "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
優點： "Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous."
缺點： "Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long."
優點： "on time. no hassles."
優點： "I think the foods from Hanoi to HK and HK to Hanoi are very decent. The flight was not that crowded and crew members were behaving very properly."
缺點： "A lack of flight entertainment options"
缺點： "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
優點： "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
缺點： "the lie flat bed was hard, no padding... uncomfortable."
缺點： "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
優點： "Well worth the price"
缺點： "All good"
缺點： "The back of the plane was so loud you could not hear the movies with the earphones. Food was not good. Staff was exceptional to make us as comfortable as possible!"
優點： "Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'"
缺點： "Food was average"
優點： "Flight attendants were attentive and served customers with care. The captain gave flight status every half hour"
優點： "On time, lunch served, no problems."
缺點： "No entertainment, but a very short flight, one hour, who cares?"
缺點： "Flight was cancelled without any notice and caused us to miss connecting flight."
優點： "Everything was good honestly"
優點： "Early check in was not a problem and baggage check in weight is great and not paying for it."
缺點： "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
優點： "On Time"
優點： "Efficient in time fight in an excellent aircraft B788-9"
優點： "Easy to change flight. Lots of leg room. Friendly service."
優點： "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
優點： "The Boeing 787 9"
缺點： "The food"
優點： "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
缺點： "There weren't individual entertainment systems."
優點： "Great experience. Everyone very helpful."
優點： "Great staff, clean plane and modern"
缺點： "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
優點： "The crew was nice. The seats were very close together and there was not much room to use the tray table. I could barely fit my laptop on it open with the seat tilted."
缺點： "The flight was overweight so they didn't put my checked bag on the flight along with about 50 other bags. I didn't find out until I went to pick up my bag. I still haven't received it and they should be delivering it today."
優點： "No comment"
缺點： "No comment"
優點： "They deal very well with the handicapped. Very respectful and patient"
缺點： "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
缺點： "The lack of support to help us to rearrange flight. No explanation"
缺點： "Less friendly flight attendant Never serve coffee due to bad weather every time ???"
優點： "No baggage charge, good comfortable plane."
缺點： "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
缺點： "The AC was broken... It was like hell..."
優點： "Everything was great in the flight. It felt fantastic to be treated like a princess."
缺點： "Long flight delay. Have to flight on time"
優點： "The planes are immaculate and seem more spacious than US airlines. The flight attendants are warm and welcoming as soon as you step on the plane. I wish I had more opportunities to fly this airline. Flight was short with no entertainment"
缺點： "Food was terrible! The announcements in English were hard to understand"
優點： "Its a quick flight."
缺點： "Not a huge fan of Vietnam Airlines food but it does the job."
優點： "SGN-HAN Economy. The flight was uneventful, but I have a sad record of delayed flights. This one was perfectly on time: boarding early and in an orderly fashion, newspaper abundantly available. The crew was smiling and helpful, and served the meal early. This was a full meal for a 2 hours 10 min flights arriving shortly after 11:00 am! Ample knee-space. No entertainment on A321s. I would definitely recommend Vietnam Airlines for Hochiminh City to Hanoi flights."
缺點： "Nothing, really."
優點： "Flight was oversold and they tried to bump us."
優點： "Entertainment was great, new touch screens = A+ Pillows and blankets help to adjust uncomfortable seats"
缺點： "Food lack lustre, which is typical for airline food I suppose. The seats were uncomfortable, though apparently the plane was new. Please offer more water on flight!!"
優點： "crew were friendly"
缺點： "in fight entertainment was poor and outdated"
優點： "Not crowded."
缺點： "Snack not appealing. Crew a bit disinterested."
優點： "The ease of booking this flight and its cost made it the right choice for getting to Vientiane from Luang Prabang. And the airline is good. I recommend this flight."
缺點： "No snack, limited drink choices."
缺點： "The seats in business were hard, uncomfortable and crowded."
優點： "I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing."
缺點： "The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage."
缺點： "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
缺點： "My flight from Shanghai to Beijing was delayed more than 4 hours, which let to missing the connecting flight from Beijing to JFK. Then the nightmare started. It was after midnight when we arrived at Beijing airport. The staff offered no help with re-booking and hotels. I had to spend the night sitting on the cold floor, hungry and anxious till the ticket counter reopened in the morning. The morning staff were even worse than the night crew. They were extremely rude, unprofessional, they lied and insulted customers. Very disappointed with Air China. Will file an official complaint."
缺點： "So bad customer service"
優點： "Crew was friendly helpful"
缺點： "I ordered muslim food but they said they don’t have"
缺點： "Horrible communications! Requested an upgrade and was told the system was down then on return trip requested upgrade again and was told that it had to be done at check in which means returning to main terminal by tram and going through security again as the girl at the boarding desk returned to playing with her phone. There was more than 50% first class seats unfilled, good news for investors. On the tv monitor we were watching our final approach as we bypassed the airport and made three 360 degree turns 50 miles out for 30 minutes and not one word from the Captain what was happening, very nerve racking. Never fly Air China again!"
缺點： "Little movie options"
優點： "Staff were quite helpful and both flights were on time - very cheap which made the things I didn’t like acceptable"
缺點： "There wasn’t really any legroom (I’m about 1.74m) or much comfort and the plane itself was really loud - not used to that from long distance flights. Two out of four meals were okay."
優點： "They had decent seats and food."
缺點： "Terrible. First flight was delayed, and there was no help in getting us on our connecting flight, so we missed it. They board us and just stand around for ages. Then we're told we must pick up our luggage and check back in which took approximately 2.5 hours for something that was not through a fault of our own. Then when we reached our second connecting flight, we were told Air China had given us a paper ticket (ie. worthless) instead of an electronic ticket. Do yourself a favor and take another airline."
缺點： "My luggage was lost. Connecting transit was very hectic."
優點： "Kayak website is not liable towards its customers. Due negligence."
缺點： "The BYOjet agent that is the partner of KAYAK is irresponsible and careless and got lack of customer support."
優點： "Overall i won't prefer to travel from this airlines anymore."
缺點： "the way airline treat the passenger was very poor and rude. I came to know this when my Air China flight from Sydney to Chengdu have been cancelled on 16th of November 2017 at 21:40 pm. I had to reach my destination on time by 17th of November 2017 to attend my marriage ceremony but unfortunately i missed and had to bear a great loss. THEREFORE, I WOULD LIKE TO REQUEST A COMPENSATION AND REFUND FOR MY FLIGHT."
缺點： "I was given permission to have priority boarding because of my son. When I advised the ticket agent of this at the gate she attempted to deny us pre-boarding even though I explained I was given permission. When I wouldn't back down she let us in reluctantly. Then she proceeded tell an additional security check right before the doors to check me because I was suspicious. She followed this will telling them to check me thoroughly and slowly. This made me even madder because I was the only one they did this to. Everyone else that was randomly (randomly I might add because it is supposed to be random) got swiped with a little wipe and was let through. I had to take articles of clothing off and have all by carry on bags gone through. Even my 6 year old sons whose bag I was carrying because he couldn't. This set off my son by the way who doesn't do well with the stress of boarding because of all the people (which is why we needed to pre-board the plane). So I had to have a friend leave with him to board the plane and couldn't be there for him because of this one agents problem of me not doing what she said and standing up for myself and my family. Oh, and by the way I was very respectful when speaking with her and their could have been no confusion between the language as I was speaking to her in Chinese."
缺點： "No ability to charge smartphone or laptops"
優點： "The crew were nice"
缺點： "Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!"
優點： "Boarding was efficient"
缺點： "A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items"
優點： "Offered an emergency exit seat to make me comfortable. Great crew very polite and helpful Great pilot great landing"
缺點： "14 hour flights are rough on anyone but they made it bareable"
缺點： "My baby (not yet 1-year) was uncomfortable on the flight and through out. When I asked one crew for help to clean up the floor she just gave me a disgust face and told me I should make the baby throw in the trash bag... I was super shocked and disappointed. I think air china really need to improve their employee training."
優點： "The crew was very accommodating."
缺點： "There were many empty seats. I think the airline could have done better to spread people out into unused seats. I eventually asked to move myself but people in the middle rows had already moved to take up four seats."
優點： "prices service customer care"
缺點： "Liked everythin"
缺點： "Seats too small"
優點： "Food was very good. Good variety and plenty of vegetables. Staff very courteous."
缺點： "Restroom was Healy used. Should have been monitored more closely. Was not clean enough when I used had to clean myself before I could use. But I used to be a health inspector so maybe my standards are to high."
優點： "Getting off the plane"
缺點： "Two hours on the deck at Astana waiting take off in steaming humidity and not a word from the staff. They looked blankly at me when I asked to know what was going on. And then they told a bald faced lie. They failed in the service of a pre-ordered mea. in general a pathetic excuse for an airline."
缺點： "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), we were rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the Air China service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I am flat out disgusted by Air China."
優點： "Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well."
缺點： "Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight."
優點： "Courteous & professional. Provided information & snacks while waiting. If they devised a way to provide information & resources about connecting flights to each passenger, they would be at the top of their game."
缺點： "I had to pay to catch my connection with no way to document it, as it was an extreme rush & cash was the only way to get it done on the run. So I doubt I'll see any reimbursement. Airlines, Air China included, should try to provide better accommodations for delayed connecting passengers & not just leave it to airport ground crew or worse, passengers own resources. The only assistance provided was a couple crew directing with flight number signs from the arriving gate. But nothing further than that."
缺點： "No entertainment because no individual screen for movie"
缺點： "No entertainment because no individual screen for movie"
優點： "The flight was crazy cheap. The boarding was fast a simple enough, and the food was pretty good for airplane food. Overall I would probably pay this price to fly this airline again, but if I had to pay even 30 or 40 dollars more I would not."
缺點： "The Crew was crazy bad. They had plenty good enough English they just didn't give a rip if we needed something. My son spilled his yogurt on his lap so I asked for paper to get it cleaned up. The lady just huffed and walked away, I thought to get napkins, but nope, she never came back. This was one of several things that were just lazy or rude on the flight. Also, While I get that this is Air China, so most of the entertainment would be Chinese, the last time I flew Korean Air, and China Southern on international flights they had a pretty good international entertainment selection. Not so on Air China! there were about 4 English choices, and nothing else. Again, I would fly this again at this price (600 for round trip from CGO to DEN) but for even 30-40 dollars more, I would find something else."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "The airline canceled on both trip and have to wait for next day"
缺點： "The flight was delayed but there was no announcement of reason nor was the new boarding time posted so everyone was forced to just stand by boarding gate and wonder. The food was dreadful and the portions were skimpy. The major food groups were white bread and white rice. The entertainment console was supposed to operate by touch but was unresponsive. The movies were 90 percent Chinese. I won't fly Air China again."
優點： "more legroom than usual, and seats reclined more than average, making for a fairly comfortable flight. Entertainment options in English are somewhat limited."
缺點： "i ordered the special vegetarian meal, while my son had the standard meals. The special meal was plain rice with a bit of steamed greens, my son's meal was the same plus a bit of chicken. Not much food for such a long flight, and no snacks are offered, so we were both hungry. (and we are not big eaters) We had planned to purchase food in the airport (LAX) but all the lines were quite long and we ended up not having enough time. Will definitely plan on bringing food and snacks with us on the return flight."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "The food was fine."
缺點： "The flight was two hours delayed, so I almost missed my next one--which was international."
缺點： "Delayed for 2.5 hours."
缺點： "I had a coonecting flight to Panama City -- the flight was delayed 1 hour and 30 minutes out of Beijing. I missed the connection flight. It was my son's graduation and no one did anything to help until AFTER I missed the flight."
優點： "I like food ,drinks,and staff"
缺點： "What i didnt like was our baggage left with no keys, they all broke both keys we put in our check in baggage,just make us so dissapointing!!!"
優點： "Absolutely nothing."
缺點： "The staff was always rude, no matter which flight I was on."
優點： "On time"
缺點： "They accidentally switched my last name and first name."
缺點： "Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often"
缺點： "More delay from Beijing to Guangzhou."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
缺點： "They lost my reservation"
優點： "Im 6' 2" and had about an inch of leg room. Better than most domestic US flights."
缺點： "Wasnt allowed to open my window shade at night... then was told I need to open my shade in the morning when I wasnt adjusted to the time difference and trying to sleep. Crew was quite rude. No cellphone use allowed despite being in airplane mode, making my netflix movies I downloaded useless."
缺點： "I didn't like that FlightNetwork confirmed my flight, but then never ticketed it. I did not realize till I was at the airport and it was too late. my whole family was late to our vacation and had to re-purchase a last minute ticket to leave the next day instead. This does not reflect on AirChina, but the Kayak booking process. Reading some other reviews here, it seems this happened to others. Terrible!"
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "enjoy movies"
缺點： "after a long flight overnight，breakfast and lunch are combined as brunch at 1:30pm melbourne time - but chicken rice /pork rice definitely are not so exciting ！"
優點： "Staff were very polite and kind. In flight meals were tasty. Flight price was competitive."
缺點： "Very cold on plane. No snacks available. Poor choice of English language entertainment."
缺點： "The airport in Beizing is not good for smorker. No place for smoking area. It's my second time flighting at Beizing and I should have to have 1 hr delay from the departure as always."