- 成田沒有大機場。 而需要由成田國際機場的機場提供服務。
- 想找飛往成田的便宜機票？25%的用戶找到以下價錢或更便宜的成田機票：高雄市出發單程NT$ 3,098，來回NT$ 4,436, 台北 臺灣桃園國際機場出發單程NT$ 2,855，來回NT$ 4,776, 台中出發單程NT$ 5,018，來回NT$ 7,102
優點： "Courtesy of crew members"
缺點： "No vegetarian food available"
優點： "Good and polite crew"
缺點： "Business class cabin very mediocre for a state of the art latestBoeing plane"
優點： "I liked that the seats were a 2-4-2 configuration. Most American carriers will have a 3-5-3 seating configuration. JAL has won some prestigious seat awards in 2015 for innovation and comfort."
缺點： "The JAL website specified most trans-atlantic flights with the newer and more spacious seating in Premium Economy. Departing from San Diego, this was only an option once a year I was told at the check in counter. I was counting on extra width and legroom as I am 270 lbs and 73" tall. I was disappointed that these up-gradable seats were not available. I also did not like that we sat on the Oksaka tarmac at a divert airport from Narita (Tokyo) and were not given an option to leave the plane and find alternate transportation of our choice to get us to our destination. I understand the high winds and bad weather was not allowing us to land on time, but we sat on the tarmac for 2 1/2 hours and then left to fly into Narita 5 hours late."
優點： "The service"
缺點： "Having to leave a comfortable setting"
缺點： "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
優點： "The airplane was quite and clean and the crew were helpful"
缺點： "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
優點： "The crew were cooperative and the supplies were good"
缺點： "The chairs were not comfortable and the toilets were so dirty"
優點： "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
缺點： "Windows were dimmed most of the flight."
優點： "A sense of quiet efficiency. On time and courteous."
缺點： "Again not enough to padding in seats"
優點： "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."
優點： "nothing at all...horrible aircraft, horrible flight"
缺點： "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"
優點： "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."
缺點： "Air temperature was super hot and uncomfortable."
優點： "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
缺點： "Nothing really not to like."
優點： "great flight crew and clean airplane. Pilots did excellent job and it was comfortable seats, pillow and blanket."
缺點： "Food was bad compared to other flights to Tokyo that I have taken and entertainment was very weak."
優點： "Everything! JAL ground crew, airline crew, their service is excellent. The interior of the airplane looked nice."
缺點： "It could use more games for children"
優點： "Food, good, Too Much even! Beers, sweedish meatballs, and caramel Gelato just to name a few. Actual seat comfort was fine. Stewards performed well."
缺點： "Lies, not JAL....American Airlines. Paid for JAL received American. Checking in sucked, a whole explanation would wreck this page.....could not reserve seats near spouse. ....in flight entertainment was less than mediocre....seat positioning was grueling not able to get comfortable for the 13hour trip."
優點： "I was treated like an important customer. Many airlines do not do this."
優點： "Great friendly staff, good food, good entertainment."
優點： "I loved how accommodating the flight was. I would use JAL from this point forward if possible."
優點： "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."
優點： "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."
優點： "Everything on the 787 except the seats in Biz Class"
缺點： "Biz class seats on this 787 recline to almost flat, but not flat & the remaining tilt is enough to make you slip toward your feet, so it's less comfortable than 777 biz class seats"
優點： "Courteous and excellent service. It was a better choice than a cheapo alternative I have taken before. Seat was comfortable for the two hour trip. Everyone seemed happy with the flight which made the tone of seatmates pleasant."
優點： "Plane service was good, comfortable, punctual and ahead of schedule"
缺點： "Food was ok,"
優點： "Amazing service; flight attendants were very quick to respond to requests and very very polite and friendly Comfortable space; considering it was economy the seating was surprisingly roomy"
優點： "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"
優點： "Nothing... Being put on the wrong airline is incredibly degrading ..."
缺點： "I paid for JAL and was put on American airlines YOU WILL NEVER HAVE MY BUSINESS AGAIN ... Kayak or jp\american airline. I hope you hire a manager who doesn't lie to their customers... Don't think it's a lie ?? That's BC greed is blinding. Good day"
優點： "Love the service and people"
缺點： "Flight was cancelled and hour before takeoff."
優點： "Perfect flight. Wonderful staff. Delicious food. Smooth ride. Cannot wait to fly Japan Airlines again!"
優點： "Service was good"
缺點： "The entertainment system was old and very backwards"
缺點： "All very good"
優點： "Boarding went quickly, staff was very nice, and pleased that we got a meal. I would definitely fly JAL again."
優點： "Safe On-time Excellent crew Excellent service & amenities Delicious meals Good entertainment selection Super comfortable seat & bed"
缺點： "The flight was too short?"
優點： "- Crew was respectful and nice - Entertainment options were good. - Seats were good and comfortable"
缺點： "- Food was too less. Being a vegetarian, I had expected good amount of food. But it was only a few ounce of food like just given to taste it. I was hungry most of the time in flight. My second meal didnt even have any bread. And Desert (icecream) was never offered to me. Seriously, if I had known this, I would have packed my own food to board the plane. - The windows should have an option to close the pane. Sun was constantly on the left window (where I was seated) for the entire journey and even after fading the window, it was on my eyes most of the time."
優點： "Seat ok, food good, crew friendly"
優點： "Boarding by rows (highest number first) was very convenient; the announcer made sure that we boarded correctly."
優點： "Food flight crew media on board the plane."
優點： "Japan Airlines is a great company to fly with, comfortable amount of room for your legs. Smooth flight and outstanding staff through and through."
缺點： "The negative thing that I can say about this trip is that the plane didn't have charging outlets and didn't offer WiFi."
優點： "Seat of upgrade economy CLEANED BATHROOMS ALL RHE TIME EXCELLENT"
缺點： "Lights food not turn off thought night flight. Cress talk too much each other. Personal video was broken. Food was too solty and not warm."
優點： "Flight attendants were friendly and polite."
缺點： "The inflight food was not good, seats a little uncomfortable, inflight entertainment was disappointing (movie selection)."
優點： "Great airline, plenty of space. Crew was super nice and helpful"
缺點： "Airplane food isn’t great where ever you go"
優點： "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
缺點： "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"
優點： "Comfortable journeys without getting tired"
優點： "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"
優點： "Meal was surprisingly fresh & tastey."
缺點： "Seats not comfortable. Entertainment system minimal selection."
優點： "They took care of my mom's heavy luggage and changed her to better seat."
優點： "The plane interior was in much better shape compared to my other Asiana trip. Flight attendants on this plane was much more courteous compared to my other asiana flight"
優點： "Very polite crew, modern and clean aircraft, lots of leg room, and great food."
缺點： "Three of my four flights were delayed."
優點： "Service was great, English could be better"
缺點： "Video system outdated, not intuitive and failed to allow several movies to play."
缺點： "I do not understand why only one bag was allowed to be checked if it was an international flight. When it was boarding time, there was no organization. It was whoever lined up first."
優點： "Friendly crew good ife. Economy will never be spacious but they manage to make it comfortable."
缺點： "Chicken burrito on an intra Asian flight?!? Was looking forward to something Asian."
優點： "Great service"
缺點： "Dirty plane, floor and table were not cleaned"
優點： "Flight was great, food was what you'd expect but above average if you have no expectations. Crew was nice and entertainment had a wide selection of recent movies. Comfort was ok and complimentary blankets could be requested."
缺點： "Only issue I had was the person siting next to me putting their elbows and feet into my portion of the seat. Asked her to move and she complained. This is an expected attitude if you fly anywhere with mainland Chinese passengers . If escalated it would result in her screaming and complaining. But it is an Asian airline and I can't control the passenger who choose to fly so I can't complain too much. Still would recommend to friends."
優點： "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
優點： "Entertainment was good, legroom was good, staff was very friendly both at the check in and on the plane"
缺點： "I wasn't able to check in online, kiosk didn't work for me, and had to wait in several long lines before I finally got my ticket in hand. The help was lost among the crowd and it was unclear where they were and how they could be flagged down."
優點： "Two and a half hour flight but full meal still served. Good selection of movies."
缺點： "Cramped seating"
優點： "The staff was kind and courteous. The meals were delicious. I appreciated the slippers, pillow and blanket. Boarding was very efficient. My trip was very comfortable, especially the leg room. I enjoyed the entertainment, especially the accupressure demonstrations."
缺點： "I can't think of anything I disliked."
優點： "For the duration of 5.5hours, 1 main meal and 1 snack were served. Prompt drinks and meal service"
缺點： "No personal inflight entertainment. Only a few screens from the ceiling, with poor viewing angles."
優點： "As expected, the crews' service were good. Comfortable seats and nice meals."
缺點： "On the way back to Singapore, there was no entertainment in each seat. Didn't expect this and never experience from my previous flight with Asiana. There was the main screen in the centre but I can't choose and the lights were on all the way when I tried to sleep. Disappointed that they didn't inform in advance. People expect Asiana as same as SQ which provides full of new equipment such as personal screen on each seat."
缺點： "No vegetarian food."
優點： "The service-oriented and very pleasant attitude of the flight attendants made up for the other inconveniences."
缺點： "Suitcase was damaged. Flight was delayed 2 hours. Movie choices were limited--especially for foreign films. Wish there were more international films with English subtitles. However, the flight attendants made up for it by their attentive service."
優點： "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
優點： "Able to accommodate our diet, even if food was bland. Stewardess were very nice."
缺點： "Seats were pretty uncomfortable but anything gets old after 21 hours of flying."
優點： "I particularly liked the seamlessness of the experience - from the downtown checkin and getting a boarding pass at Seoul station, taking the AREX, the efficiency and competence of the front line personnel, etc. I will recommend Asiana and I would consider taking them long distance except that I am a goldcard frequent flier with American/British/Cathay for many years now. Chicago talks about seamlessness in its airport experience but its train-to-the-plane is the chronic weak link."
缺點： "Nothing - I'd tell you if there was. I didn't bother with entertainment for a two-hour flight and I was already well into a really eloquent novel (I'll Be Right There) by Kyung-Sook Shin; check it out"
缺點： "Plane was far too old. No in-flight entertainment. food mediocre. no battery charger USB plug"
優點： "The configuration of two seats on the sides convenient when flying with a partner."
缺點： "Service effecient but lack warmth. Food choice limited, no vegeterian option ."
優點： "Service is good."
缺點： "Trying to make everything online and was not being able to make it easily. Confused in infirmations."
優點： "Flying with a partner, the two seater in economy was comfortable, good leg space, reasonable food , good service."
優點： "Plane was clean and attendants polite"
缺點： "Boarding seemed very random as no rows were called."
優點： "Great crew and comfortable flight"
缺點： "Delayed for several hours after boarding because of a technical difficulty with the airplane. This delay caused me to miss an important dinner meeting in Thailand and cost me extra money to arrange transportation from the BKK to my hotel."
優點： "It's hard to say anything was good when the flight was cancelled."
缺點： "6:40pm Friday flight was delayed 2 hours, and when we finally boarded, pulled away from the gate, and were ready to takeoff, they announced the flight was cancelled because they can't meet the curfew at Narita Airport. Took us another hour to deplane, and another hour to go through immigration and customs (yes we had to do it again), and get our bags. Then they sent us to a hotel 30 mins outside Seoul (they told us it was 20), gave us a Lotteria fast food burger and asked us to be in the lobby at 4:50AM (it was already midnight). Bus didn't have enough space for everyone so they had to call a van too. When we arrived at the airport after our 30 min ride, the bus dropped us off on the wrong side and we all had to walk 15 mins to the opposite end of the airport to check in. Since the rescheduled flight was the first flight out, the airport was super busy and security lines were extra long. After all those lines there was barely enough time to get on the plane. Summary: from originally scheduled time until wheels up I waited in about 6 hours of lines or just sitting around,1 hour of bus rides, slept 3 hours, and ate one lousy burger. All of this for what was supposed to be a nice weekend trip to Tokyo, which chopped down to a 30 hour stay in Tokyo. These guys should have known what time they can pull away from the gate to make curfew. There's no reason why we all had to go through this extra aggravation. Turns out Asiana has been making really tight schedules to accommodate the summer peak season, and they just can't keep up."
優點： "The staff were excellent and very kind and attentive."
缺點： "In flight headphones were way too big"
優點： "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals ."
優點： "Good service Easy to board Flight attendant awesome"
缺點： "The seat needs more space and comfort for long flight. A321 is too small for long flight."
缺點： "flight was 30 minutes late, requiring me to run to catch a connecting flight."
優點： "The plane was roomy and the seats was comfortable. Flight crew was friendly and helpful."
缺點： "The inflight food was not the best."
優點： "first meal was quite good. ca in temp was good"
缺點： "second meal not so good. Film choices not so intersting."
優點： "Super friendly and competent!"
缺點： "Turbulence. Bleh."
缺點： "Waiting 15 to 20 min after boading with no air conditioning. Temperatures approached 90deg F, which is unhealthy for elderly passangers and very risky."
優點： "Kayak ticket service terrific as usual. Asiana generally has more legroom in economy than other airlines, something I care about at 6'5". Just check seatguru. Korean good also, so maybe a Korean thing? At Seoul's Incheon airport their organization was the best ever. Attendants to guide you into the right line, plenty of counter help even for the economy rush. All went very smoothly. On board, the best economy service we've had. Food good, and a pleasant surprise on a 2 hour flight to Tokyo. I'll fly Asiana at every opportunity."
缺點： "It doesn't get better than this for a full flight economy."
優點： "plane was clean and service very accomodating on korea flight.number ."
缺點： "on way to Tokyo stewardess avoided me essentially missing me or skipping me when it came to my request for a wrap, or pillow."
缺點： "My flt from bangkok to seoul very good 5 star Flight from incheon to san francisco very old entertainment nothing compared to emirates or Qatar airways"
優點： "한식 기내식이 좋음"
缺點： "낡은 기체, 엔터테이먼트 종류가 다양하지 않음"
優點： "The flight itself is only 2.5 hours long. The crew gives you a meal and an ample amount of movies and games to play on their entertainment system. You are presented refreshments of any kind (alcohol included) free of limit or charge."
缺點： "Lack of leg space."
缺點： "2h40 delay made me miss my business meetings - at least the ground staff permitted me to enter the business class lounge for carrying on business communication"
優點： "Asiana is a good airlines. But my flight was crowded with unruly Hindu and Sikh families. Their demands and uncivilized behavior made it unpleasant for me and for the hardworking Asiana flight attendants. Flights departing from the US are much better because the passengers are better behaved. But the behavior of large loads of incoming immigrants are generally deplorable. This is especially intense in coach."
優點： "Many empty seats meant I could get some sleep"
優點： "the service and food"
缺點： "the long hours and small leg room."
優點： "Was not expecting full meal service for a short flight, but our flight was late and I didn't get anything at the airport so that was helpful. Got the full selection of entertainment options, and that was also unexpected on a short flight."
缺點： "Packed like sardines. Had to get screened through security again."
優點： "Everything was great!!"
缺點： "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."
優點： "Superb crew and excellent service."
優點： "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
缺點： "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."
優點： "Very efficient with the timing of take off and landing. The crew members were lovely and polite."
缺點： "The time was a bit awkward esp the overnight flight back from Colombo to Hong Kong left us shattered all day long as the seats are too small and congested which makes it difficult for us to sleep or even sit comfortably. Wish they arranged the flight to earlier times."
優點： "Offering excellent services to handicapped passengers proactively"
缺點： "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"
缺點： "No in-flight WiFi was disappointing."
優點： "The overhead compartments are a good size. The staff was friendly. There was decent legroom in front of the seats. The food was more flavorful than most airlines."
缺點： "In Hong Kong there was an additional security checkpoint set up at the gate. I had to throw away all liquids I purchased. Usually, once you've cleared customs and security checkpoints you can buy food and liquids within the airport and board the flight. Not sure if this was an airport thing or an airline thing. Either way it was highly inconvenient and annoying"
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
缺點： "A white hair found inside the main course. The crew return it back to you."
缺點： "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
優點： "Good food and service."
缺點： "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
缺點： "How about some new Hollywood release please"
優點： "Cathy service"
優點： "On time"
缺點： "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
優點： "Route and travel time. The food taste good."
缺點： "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
優點： "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
缺點： "Cathay Pacific does not participate in TSA PreCheck."
缺點： "Seat didn't recline"
優點： "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
優點： "Service was great."
缺點： "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."
優點： "Good crew"
缺點： "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"
優點： "Boarding was smooth."
缺點： "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
優點： "Comfortable seats, clean toilets, great service"
缺點： "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
優點： "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "Good leg room in coach. Comfortable seats."
缺點： "All good"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "All as expected - no surprises"
優點： "Friendly, good food with snacks, incident free. Thanks"
優點： "The plane actually arrived an hour earlier than expected."
優點： "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
缺點： "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"
優點： "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
缺點： "None experienced"
優點： "Great crew, quick boarding"
缺點： "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
優點： "The food"
缺點： "seat did not recline."
優點： "Attitude and service levels of the flight attendants was the best I have encountered for a while"
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "I didn't like anything"
優點： "The service"
優點： "Flight attendants were great."
缺點： "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"
優點： "The staff was very helpful and friendly. Location was perfect."
缺點： "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."
優點： "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
缺點： "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."
優點： "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
缺點： "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
優點： "Very good service from the flight attendants. They are very polite and friendly."
缺點： "The food was not delicious."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "Love the icecream you provide."
缺點： "the food is no so good."
優點： "Flight team were friendly and efficient."
缺點： "Delayed take off."
優點： "The crew were great."
缺點： "Not much entertainment available."
優點： "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
缺點： "Only juice or water?"
優點： "Everything, from the check in process, to the flight itself."
缺點： "Nothing to eat, except a cup of juice or water."
優點： "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
優點： "Check in was efficient"
缺點： "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
優點： "Service and friendly staff"
缺點： "The choice of English language films were limited. I did not enjoy the food too much"
缺點： "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
優點： "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
優點： "Was able to buy last minute at airport. food and drinks are fine"
缺點： "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
優點： "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
缺點： "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
缺點： "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."
優點： "It got me to my destination"
缺點： "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."
優點： "I arrived on time."
缺點： "The food was horrid and the entertainment system was sub mediocre at st best."
缺點： "Flight was delayed for one hour."
缺點： "With premium empty why they don't offer bid upgrade like other airlines"
缺點： "Hygiene of local passengers"
優點： "The plane is comfortable, staff on board are very polite and helpful."
缺點： "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
優點： "The clean and modern aircraft."
缺點： "The food could be improved"
優點： "Great service and very caring"
優點： "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
缺點： "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
優點： "late flight from sg,will usually depart on time"
缺點： "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
優點： "The schedule on time"
缺點： "Change without prior notice"
優點： "Tube entry into aircraft rather than bus"
優點： "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
缺點： "Took too long (more than 1 hour in queue) to check in at Sydney"
缺點： "Entertainment system wasn't switched on immediately after take off and safety demos"
優點： "food, crew is nice. plane is ok too"
缺點： "no entertainment. no wifi"
優點： "I choose this flight because of late departure time"
缺點： "no entertainment. no wifi."
優點： "Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat"
缺點： "The food was a bit salty this time."
缺點： "staff on ground and in flight was unfriendly"
缺點： "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
優點： "All traditional amenities like foods and water are provided"
優點： "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
缺點： "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."
優點： "Flight schedule on time"
缺點： "Very little leg room. Claustrophobic with high seats blocking any view of windows. Food was basic with stale bread. Person in front had seat reclined for the whole trip even though she was reading. Also down during lunch. Infuriating."
優點： "Flight left exactly on time and arrived 10 minutes early."
缺點： "Leg room very poor on this flight. Very short flight so no food or entertainment."
優點： "Good side of it give business class passages and elder people, pregnant women and family with children on board first. It's good to make a family comfortable with their children."
缺點： "Poor menu service and I have no choices over the menu. All the request menu it just no services like it at all in flight, stewardess not so friendly at all. Interior design it's so dull colour not very cheerful airlines. Regret to fly with Vietnam Airlines. I will never take your flight anymore."
優點： "Ease of travel was fantastic"
缺點： "Food is so boring.."
優點： "fast meal service after take-off"
缺點： "seafood pasta was only noodles & clams."
優點： "Boarding, crew and meal"
缺點： "Seating was not what I expected as a Business Class passenger."
缺點： "On most of the 4 international flights I did with Vietnam Airlines the crew blocked the emergency exits with their bags, carts and rubbish. What would happen if there was a sudden emergency landing with no time to clear everything. It is against the rules but the cabin crew just ignore it. On just about everyone of the 7 Vietnam Airlines planes I flew on there were toilets locked because they did not work, toilets with holes in the wall patched with cardboard and packing tape and little things that did not work like ear phone sockets. These are only minor inconveniences, but these things are low tech and cheap and easy to repair properly. If they do not worry about these obvious and visible things what is happening about the invisible, expensive high tech maintenance to engines, air frames and control systems? It is hard to have confidence that these things are being done well when you see how shoddy the interior is repaired."
優點： "Staff on plane where really nice, flight was only an hour late"
缺點： "Travelled from melbourne- London . When I booked the flight, there was nothing abnormal. But when I get to the airport, I was told I needed a visa as one leg from Ho Chi Minh to hanoi was a domestic flight, and was told at the airport to pay myself for an emergency visa and the airline was not responsible for it! Very unfair!"
優點： "Very efficient at boarding when it happened."
缺點： "Plane always left late by at least an hour."
缺點： "we had to check in our carry on luggages because they are over 7 kg. i have seen other passangers with over 7 kg carry on luggages on the plane."
優點： "Crew was great Food was good Seats are nice"
優點： "Departure and arrival time are good"
缺點： "Adding a leg rest would be better"
優點： "The crew has provided good service"
缺點： "I will try again next time."
優點： "I never picked a middle seat. Why did they do that to me? When I bought the flight ticket, I chose all aisle seats. Besides, the cushion on that middle seat was too old and thin."
缺點： "Just give me the aisle seats as I requested when I bought the flight ticket."
缺點： "Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked."
缺點： "Food was terrible for an international flight. Crew was tired and uninterested."
缺點： "Enhance the choice of movies/entertainment"
優點： "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
缺點： "The A330 used on the HKG-NRT route was a bit old and out dated."
優點： "They gave us a meal. Hkg to tpe"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
缺點： "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"
優點： "Food was plenty...but no coffee."
缺點： "It was delayed for over an hour!"
優點： "Even thought it wasn't a long flight, we were able to watch movies and TV in the headset screen and we enjoyed a meal at no extra charge."
優點： "I liked nothing"
缺點： "I didn’t like everything"
優點： "The food in hongkong airlines ."
缺點： "The entertainment."
優點： "Friendly crew. Decent food. Great entertainment. On time."
優點： "Professional and efficient. Great movie selection."
缺點： "Boarding was a little unclear. We ordered special meals due to our dietary issues, but they didn't have them. Anything online was a huge challenge. Not user friendly."
缺點： "Hong Kong airlines changed our flight time and wouldn’t let us board our flight. They said we were 10 minutes past the gate closure."
缺點： "Worst flight of my life. Really was screwed over by delays that could have been avoided."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "The food was really good, the planes were clean, the flight staff were professional and friendly. The flight went smoothly."
優點： "30 mins early arrived..."
優點： "The breakfast was excellent and the staff polite and caring! Free movie a great bonus and free headphones!"
優點： "Everything was good and the people were all very good and professional!"
缺點： "Waiting on the tarmac and the delaying of our exit. I do not think that it had anything to do with the crew! More on the airports side!"
優點： "The flight was only 3 hours from Hong Kong to BKK. The airport itself is nice. Good places to wait and eat and the airport has free wifi."
缺點： "There was a scheduled 3 hour layover that turned into over 5 hour layover. While waiting at Hong Kong airport It took a very long time for them to finally announce the correct gate for boarding. Then it was a mad dash to the appropriate gate. Upon arriving at the gate, there was another long wait and then the gate number was changed. No one came to inform the waiting passengers of the new gate information. Very disorganized and confusing. The plane was very cramped and felt old. It still uses the two prong head phone adapter. Why anyone still uses these is a mystery to me."
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "The crew on board was very friendly and accommodating."
缺點： "I was sat next to a large man who controlled the armrest and behind a man with a baby who insisted on reclining his seat to the max and rocking the baby... right into my breakfast."
優點： "Got to Narita airport very late for my flight to Hong Kong. Staff rushed to get me checked in. Barely made it with a few minutes to spare. But staff really put out a great effort to get me on my flight!"
缺點： "Nothing really, service and flight was no different from what you would expect from a well-run budget airlines (an oxymoron?). Just a comment: check-in at Narita airport was not in the main concourse where the other major airlines were located, but in a small section just outside the main concourse."
優點： "Ability to use headphones and electronic devices on flight. Chinese carriers, like china southern currently do not allow use of any electronics even those with flight mode. HK airport is a very easy and efficient airport to transit through or arrive at. Only singapore is easier."
缺點： "Need to always have middle name field for all flights to Asia. All Asia countries and airlines rely on middle names and we had to get our tickets reissued in Hanoi after 10 minutes discussing with supervisor at the counter. We were very lucky they did not charge for reissuing the ticket. HK airlines did not allow our child seat even though it is FAA approved. Also made us check our baby stroller which is small enough to go under the seat because it did not have a cover. Finally connection too short so luggage did not make our connecting flight."
缺點： "No entertainment on flight. It would be better if we could have watched movies."
優點： "Great friendly service, decent snack,"
缺點： "No entertainment"
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
優點： "We were made very welcome our deafness was understood the pilot explained the reason for a delay that was understandable the crew responded by changing the sequence of activities."
缺點： "The layout of the Naha airport defeated our driver and we had real difficulty getting to the check in counter on time."
優點： "Flight attendants could not have been nicer. Very attentive and friendly."
缺點： "Food was ok, entertainment a bit limited but good."
優點： "Everything from check in to deboarding! Did not realize I had purchased business class seats for my travel buddy and I. When we arrived to check in they ushered us over to the Business check area so I was pleasantly confused and surprised at the level of service and attention we received. The food and beverage service was top notch. Aircrew staff were especially helpful with every aspect of the flight. I usually fly economy but this taste of BC was enough to inspire upgrades for future travel. Especially with Hong Kong Airlines!"
缺點： "The flight only lasted one and a half hours. Not enough time to finish a movie or take a quick nap on this late evening flight."
缺點： "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
優點： "Entertainment options - the tv headrests had tv's in them with a wide selection of movies available."
缺點： "I was injured on this flight. The crew flying the plane often changed altitude rapidly and without warning, without leaving time for air pressure to equalize. As a result, at one point during the flight the air pressure in my ears was so bad that the pain physically felt equal to the worst migraine I've ever experienced. We're talking head splitting pain. After the flight I was practically deaf for 3 days as I recovered, and the pressure did not equalize again until I was on another flight that ascended to around 8,000 meters. The tv personal entertainment system cut off 10 minutes into the flight (or at least the crew said it did - mine still worked, perhaps it was down for other passengers) they said it would be back on in 15 minutes, then it never came back on during the flight for the other passengers - but since mine was unaffected I don't consider this a negative. Overall, I would never ride with this airline again. What passenger plane had a problem with airpressure? Certainly none other that I've ever flown on. 0/10"
優點： "The staff was very courteous. Entertainment system was good as well."
缺點： "The sit can't adjusted and smelly"
缺點： "Not much room"
優點： "It's cheap, unreasonably cheap. My ticket costs only three fourths of their counterparts. And their in-flight service is "fair" for the price I paid."
缺點： "For those purchase the ticket at a low price (like me), their service is fair. However, for those who paid more one thousand and three hundred dollars, I think they need a full refund. For the price tag similar to Cathay Pacific, they cannot even give me a blanket or even a pen. Furthermore, their customer service is quite slow. I accidently left my passport on the airplane, and it takes nearly two hours to get it back. I told the representative that I need to catch the last bus, but they can do nothing to help since each department is outsourced. I wish you don't need any urge help from Hong Kong Airlines because you will always be disappointed."
缺點： "Air was so hot & dry I could barely breathe!!!!!!"
優點： "Airplane was spotless and the crew was great. Would definitely fly them again"
缺點： "I had a business class ticket from Taipei to Hong Kong and still had to pay extra on my bags due to them being overweight. Each bag had less than 50 lbs in them."
缺點： "2 and half hour delay"
優點： "The flight arrived on time as did my luggage. Ultimately that is all that matters in the long run."
優點： "Friendly staff."
缺點： "Boarded an hour late, Meal service was very bad. Uncomfortable seating. Messy transitions from terminal to plane."