無法直飛到德罕。KAYAK建議你，先飛到羅利 羅利達拉姆國際機場（RDU）（16.21km 德罕），然後再從那邊租車或搭乘計程車。
優點： "The food the service and flight was great"
優點： "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Flight experience in JAL is excellent."
缺點： "Missed flight due to medical emergency"
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Everything was excellent no complaints"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "JAL has always provided exceptional value for money and top notch service."
缺點： "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Excellent food. Lots of food, drinks. Comfortable plane."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Sakura lounge was excellent."
缺點： "The entertainment system was bit unsteady."
優點： "Clean and nice staff"
缺點： "Seats separated from my friend for 14hrs."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"
優點： "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
缺點： "No complaints!"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
缺點： "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
優點： "The food and plum wine. The entertainment packet was nice too!"
缺點： "The folks coughing on the plane."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "I was surprised that such a short flight was able to use the newest generation of the 737, the 800 series. While as cramped your typical 737, the seat backs are super thin to allow just that much extra leg room for my two-meter frame. As always, the cabin crew was lovely."
優點： "It seemed more spacious. Food was pretty good."
優點： "on time"
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "Flight attendants are really kind and patient."
優點： "(I have ~30 years flying US domestic and International). Flying JAL is always a wonderful experience. Their staff always seem to have a degree of professionalism and pride in their work that you rarely see on US based airlines anymore. That's not to say US airlines are terrible, JAL is just better. They are generally more expensive than other airlines but when you're stuck in a metal tube for 10+ hours each way, it's worth it."
優點： "The movie selection while sitting on the plane at the gate for 6 hours."
缺點： "The 6 hour delay on the plane. The 4 hour delay of our second flight. Someone telling us our luggage is lost. Then having our luggage show up. It overall was horrible."
優點： "They greet you so warmly just like in commercials. They had my low lactose meal ready and were wonderful about it."
優點： "Amazing service. The flight attendants were so helpful. Our first time on a 787 and we loved it."
缺點： "Nothing at all. U.S. based airlines have nothing on Asian ones."
缺點： "I missed my connecting flight and was left ro sleep at the airport without any assistance from the Emirates staff. I have to pay for another flight to get to my destination"
缺點： "Couldn't decline the chair and cause much neck pain"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Flight was on time"
缺點： "Crew was surly, never smiled. They all seemed very tired and intolerant of customers. Service was minimal. Food was tasteless and salty. Water was offered only once on a 14 hour flight. Aircraft was very cramped- no room to walk in the aisle without hitting the aisle seats. Overhead compartments were crammed full and it was very difficult to find space for a small bag."
優點： "Most of the crew was nice and accommodating"
缺點： "There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting."
缺點： "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."
優點： "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
缺點： "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
優點： "The organization at Dubai airport"
缺點： "The small plane and congested space"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift."
缺點： "Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE."
優點： "Best upper class flight ever!"
優點： "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
缺點： "The seats are cramped and the food is tasteless"
優點： "Friendly crew, great extras, great food. Superior experience with this airline."
缺點： "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."
優點： "General performance is good. Maintain the timing of arrival also the departure in Dubai as well as in the Boston .crew are good."
缺點： "The food served.it should at least contains south Indian food .generally it's OK."
優點： "great ICE programming"
缺點： "very infrequent drink service and erratic requests response for drin ks"
優點： "The entertainment system, the items handed out for our comfort, the food, the attention."
缺點： "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"
優點： "from start to finish Emirates has always got the best service for economy class, been flying EK from DXB BOM and SEA DXB BOM for last 10 years with complete satisfaction"
缺點： "they are a bit expensive compared to other airlines but given the service cant complain. hopefully they start A380 from SEA"
優點： "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
優點： "Nice experience happy"
缺點： "Leg room little short"
優點： "Bad food in flight back from dubai to dallas."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Excellent service"
優點： "Entertainment screens good - good range of music and also internet accessible"
缺點： "Food not very appetising. I did not eat much of it."
缺點： "Flying east from Brazil by Emirates to join my friend in Dubai and then not allowed on the aircraft because I missed the gate by 5 mins. The next flight was two days later!!!"
優點： "In-flight entertainment was good."
缺點： "Was sitting in 41D. By the team they came to my seat, they ran out of the standard vegetarian meal. I was told I 'had to pre-order' the veg meal, although it had never happened in the 10+ long haul 14-hr flights I've taken with Emirates in the past. I was under the impression you only had to pre-order special meals like religious (Jain, Hindu) meals and not the std veg meal. Emirates should advise so while booking a ticket. Secondly the flight attendant who was telling me this was INCREDIBLY rude. This was extremely uncharacteristic from Emirates crew as I had always come across very pleasant flight attendants. This particular attendant constantly, and very indifferently, asked me if I wanted chicken or lamb, despite me repeatedly saying I am a vegetarian. This continued for a couple of minutes, and then she got flustered, rudely asked again if I want to eat or not. I said I am not going to eat a non-veg meal, and then she dragged the tray away. Without offering me any kind of veg alternative (Emirates carries pizzas as well in this long haul flights). I ended up not eating anything for that meal. Extremely unpleasant experience which was not expected from Emirates."
優點： "Everything was great. They have it together."
優點： "Overall the service and food was nice."
缺點： "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
缺點： "The same comment as above."
優點： "Service was great whole trip was pleasant all the crew was v nice"
缺點： "Almost at the end rest room run out of supplies."
缺點： "Late boarding 20 mins"
優點： "Better than most airlines so I am satisfied"
缺點： "Air miles never get credited for weeks sometimes"
優點： "Entertainment and food"
優點： "Very good service"
優點： "Modern plane, good announcements, Fantastic entertainment system"
缺點： "Cabin staff were surprisingly average. They were pleasant, professional, but spent much of the time talking to themselves and not focused on the needs of the passengers. Heads up, I travel 100K a year, mostly Asian airlines so my bar is high. I checked with my colleagues and they all said they same thing. It was a real surprise. I flew four legs on Emirites."
缺點： "The travels send me a credit card authorisation an hour after I booked the payments was done while I booked and the deadline was 4hr after travels send me that mail. it was midnight so the next day my booking was cancelled by the travels."
優點： "Spacious seating for long haul travel, nice, clean and new aircraft, decent service overall"
缺點： "While it did not happen to us, I get a feeling we may not get our food selection even after online selection. When it happens, it could be hard on vegetarians on long haul flights."
優點： "Service was great and food really nice."
缺點： "The croissant was hard like a rock, is it really hard to provide a croissant that won't break your teeth?"
優點： "Personal attention, friendly smiles, and really the crew couldn't do enough for their passengers. The entertainment was brilliant. Loved the quality screens. Thank you Emirates!"
優點： "On time arrival"
缺點： "The boarding out of Dhaka could have been better."
優點： "Better experience than the first leg"
缺點： "comfort, seat size"
優點： "Amazing crew"
缺點： "Larger meals."
缺點： "The flight was cancelled and had to be rerouted on United Airlines."
優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
缺點： "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
缺點： "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
缺點： "You are almost always late!"
缺點： "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
優點： "Food and staff behaviour"
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Able to fly direct to ansterdam"
缺點： "Have to lay over on the way back. More expensive than other airlines."
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Sandwich was incredibly tasty (although not much filling)"
缺點： "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
優點： "Good Experience"
缺點： "Nothing much"
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
缺點： "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
優點： "Consistently high standards"
優點： "Very friendly and helpful personnel."
優點： "Helpful and smiling cabin crew."
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "quick and relaxed"
優點： "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
缺點： "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
優點： "newer plane, good staff"
缺點： "need better and more food options, more often"
缺點： "suitcase didn't turn up, although connection was quite tight"
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
優點： "Same as above"
優點： "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
缺點： "Did not get the luggage from connecting flight from Amsterdan to Basel"
優點： "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
缺點： "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
優點： "Staff, service"
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
優點： "Nice new Boeing 787, lots of space."
缺點： "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
優點： "Crew was good, boarded early and arrived a bit early."
優點： "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
缺點： "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
優點： "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
缺點： "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."
優點： "On schedule. Great crew."
缺點： "Limited foot space small seat."
缺點： "the cabin, the entretainment... nothing looks like a business flight"
優點： "Cabin crew and staff were very professional, courteous."
缺點： "50 Euro charge for one checked bag, and they placed me on a locked standby list (at initial check-in the were unable to assign me a seat despite staff efforts) for the second leg of my return journey after I had paid extra for checked baggage and reserved my flight well in advance. My impression is that they may be deliberately overbooking flights. I was given a seat assignment at the gate, however I didn't like the uncertainty of not knowing wether or not I would be boarding until the last minute."
優點： "The interface of shows and movies,"
缺點： "They dont have subtitules in spanish"
缺點： "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."
優點： "Flight crew was good. Food was palatable. On time."
缺點： "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."
優點： "the crew was fantastic and really kinf"
優點： "Apologetic crew"
缺點： "Massively delayed with no compensation"
缺點： "delayed and lost luggage! thanks"
優點： "Quick flight with no delays"
缺點： "Cramped seating."
優點： "Food and service was very good."
缺點： "Relocating us to vacant seats so that we weren't crammed all together."
優點： "Good flight good crew"
缺點： "Hated the connection from terminal 5 to terminal 3 we should not have to go through the departure lounge this added 10 mins or more into a very tight connection."
缺點： "Horrible food"
優點： "I like the fact that I made it to Raleigh on time to make my connection"
缺點： "the fee should be more clearly explained for example many times you offer flights that have two connections or more to get a seat assignment on each connection you are required to pay unless you want to wait until the last minute also with this ticket you have to board last on the plane when you board last on the plane chances are there will be no place for your carry-on bags so I don't understand why this type of fair you promote because it's useless"
優點： "Better space between the sits and the crew were nicer than prior fly with AA"
缺點： "Need better food"
缺點： "Entirely too crowded."
優點： "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
缺點： "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."
優點： "Flt attendent was really nice, friendly, courteous"
缺點： "Flt not on time. A/C did not work properly."
優點： "No complaints at all. Comfortable and on time."
優點： "More clarification pre purchasing of extra bag fees"
缺點： "$50 bag fee. Attendants not friendly. The seat pocket had chewed gum on magazine. Trays were dirty when I turned on the light- looked like blood. Will not fly American anymore."
缺點： "Plane not ready to go because of missing trash bags"
優點： "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."
缺點： "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."
優點： "The smooth boarding process and the enterainment."
缺點： "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."
優點： "Flt on time. Arrived on time"
缺點： "A young child screemed constantly. Not sure how you would address. Have had kids so been there"
缺點： "Too little room for legs and cabin was colder than usual."
缺點： "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
優點： "Cheap seat had leg room"
優點： "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
缺點： "See above"
優點： "on time"
缺點： "very cold"
優點： "Flight was on time and service was good"
優點： "Pleasant crew, pretty good food and films."
缺點： "Significant departure delay, contradictory information from initial airport check in to gate staff, beverage selection is okay but prices for more than the basics are astronomical."
優點： "Crew was the best."
缺點： "Boarding order does not make sense. Go back to the traditional system of boarding; last rows go first."
缺點： "They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm."
優點： "Great movie selection, including ones currently in theaters."
缺點： "Only received pretzels for snacks, while others received cookies."
優點： "I was able to fall asleep and we didn't have to wait at the dock very long. Arrived on time and no delays."
缺點： "They flight attendant I had who took my drink order seemed distracted and basically threw my pretzels down on my tray table."
優點： "The service was excellent, and we arrived ahead of schedule."
優點： "No delays, speedy boarding and off boarding."
缺點： "Nothing..it was great."
優點： "Baggage handling is very slow. Speed it up with baggage manager changes."
缺點： "Baggage handling is very skow."
優點： "Great customer service and attention"
缺點： "No inflight entertainment"
缺點： "huge delay 7 hours??????????????? I ended up sleeping the rest of the night in the airport"
優點： "On time"
優點： "That I made it alive."
缺點： "I lost my keys and not one single person has contacted me about my lost set of keys, even when I left my contact info with them."
缺點： "Running behind schedule."
優點： "Everything was very smooth-uneventful"
優點： "Everything was well run, the usual jam to get on the plane but that's a USAir tradition."
優點： "Short flight"
缺點： "Long lay over, could not get access to finair web site to get upgrade."
優點： "All the AA staff were great, very helpful as I was traveling alone with my 10 month old son. One of the flight attendants helped me carry our things on, because it's tough to carry my son in his safety seat and our bags through the narrow aisles without beating up everyone in the aisle seats as we go through! She also checked on us multiple times to see if there was anything else she could help us with."
缺點： "The AA check-in at Heathrow is terrible. It took us over an hour to get through the line, then another 20 minutes to get our seats changed because the seats we had been assigned weren't suitable for an infant safety seat! Also, the plane is older than the one I first took on the RDU to london route back in 2001. The seating is cramped and there is no seat back entertainment."
缺點： "The flight was delayed. When we arrived to RDU we had to wait for about 10 minutes for staff to marshal us in and then we had to wait another 10 minutes for them to open the door. This was at 1am!"
優點： "Crew was very friendly and attentive"
缺點： "Older aircraft, delayed."
優點： "Crew was nice"
缺點： "Horrible delay due to maintenance. Seat cushion completely gone. Forced to wait on shuttle bus too long"
缺點： "Cancelled for unknown mechanical issue."
優點： "This flight was a bit better, we slept most of it."
缺點： "Our bags did not arrive to RDU, we had to wait till the next flight."
缺點： "The ground staff is very arrogant and kept on referring back to policies changes because of merger, why should customer care for their internal issue?"
優點： "I finally got home."
缺點： "Because of the delayed flight from Munich, I missed my connection to RDU. When I arrived at the gate minutes after they closed the door, they did nothing to help. The gate agent directed me toward the United help desk, which in turn did nothing. After telling me it was not their problem because the delay was Lufthansa's fault, they finally gave me a telephone number to call Lufthansa. That number, as it happened, was incorrect."
缺點： "We were crammed in like sardines"
優點： "New plane"
優點： "The efficiency and professionalism was excellent. Both legs of my trip went great!"
優點： "Attendants were nice"
缺點： "Made me check my carry on to destination when lots of people had carry one same size as mine"
優點： "Crew were friendly and attentive, service was great."
缺點： "I was seated in the last row, by lavatory door. The plane smelled bad and I could hear a distressed dog barking below. Vinyl seats left my shirt sweaty."
優點： "Better than I expected, given the bad publicity of late"
缺點： "My aisle seat has miniscule foot room"
優點： "I was excited to hear about the private screening"
缺點： "The connection was horrible and the movie stopped every couple of minutes"
優點： "That I got home"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Never made it to destination"
優點： "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
優點： "It was on time. An incident was handled well."
優點： "The entire process went well."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "I ctually no complain but the wifi not free"
優點： "We've arrived just on time!! really liked the service"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Smooth flight and on time great customer service"
優點： "Friendly staff, on time, small snack was good"
缺點： "Very little space in seat"
缺點： "Plane broke. Cancelled and customer service was very slow. Only added 14 hrs to my to my flight. Don't know if I will ever see luggage again."
優點： "Everyone was very nice"
缺點： "I was up all nite. Could have used a cup of joe."
優點： "The staff was efficient, friendly, funny and honest. Smooth landing, great service. Thank you!"
優點： "On time, happy and efficient crew."
缺點： "No food, but beverages offered, understandable due to the quick flight."
優點： "Delayed bc of weather."
優點： "Flight was 30 minutes early"
缺點： "Fully booked plane"
優點： "The personal tv"
缺點： "Having to pay an extra fee just to watch whatever I wanted"
缺點： "The gentleman beside me had 2 children with him but only purchased 2 seats. He and his children were in my lap and kicking me the entire time. It was a full flight so I couldn't change seats. I paid $330 for a FULL seat to myself, not so I could share the space with the people beside me because United allowed them to purchase 2 seats for 3 people. As a full-paying customer I shouldn't be the one to suffer because of it."
優點： "Good just hate middle seat."
缺點： "We were boarded on the aircraft. A 737 800 that was booked full. No ac, no pilots, and the weather was fine. It was the worst flight I've ever been on. If you don't know when the pilots are going to arrive, don't board the flight and make everyone sit in a hot plane without even updating the passengers on the eta or departure."
優點： "Good and frequent updates on delays and changes."
缺點： "No reasons for delays."
優點： "Service at the boarding gate."
缺點： "Comfort= no leg room, people pack like sardines Food+ have to purchase you own food. Entertainment= have to purchase Wi-Fi to get entertainment Overall after flight for almost 15 hrs. I was hoping to get some comfort for this flight."
優點： "Pilot was excellent, didn't even feel the wheels touch down at RDU. It was a turbulent flight with thunderstorms (barely too bumpy for drink service) but Captain made it as smooth as possible and also kept us well informed what to expect. Plane was also on time, though many flights that day were late."
缺點： "The layover/ delay was bad and inconvenient."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "The crew for this flight was amazing! Very helpful and informative. Friendly is an understatement. Safety was a priority especially when we went through a little turbulence. Thank you for making this a wonderful experience."
優點： "Easy process, no issues. Pilot handled turbulence well, landed pretty smoothly. It was a good trip."
缺點： "No complaint except the trash other passengers left on the plan."
優點： "Enjoyed the small size of the Raleigh airport."
優點： "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
缺點： "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
優點： "Aisle seat."
缺點： "They made my dad check his bag even though there was space."
優點： "It was on time"
缺點： "Small aircraft."
優點： "Only two seats per side with plenty of room. Both planes were very new and clean."
缺點： "Bags were sent on to our Raleigh flight automatically without anyone telling us....told by crew members to pick up our bags at the baggage carousel, spent ridiculous amount of time trying to locate our bags, causing us to almost miss our flight to Raleigh. Made the plane with seconds to spare only to be yelled at by the flight attendant, when making it to my seat, " just find any open seat and sit down....loudly in front of the entire plan of people! !! I'd walk before EVER flying United again! !!"
缺點： "WiFi Free, Didn't connect to my Chrome laptop"
優點： "I didn't like anything about this flight. I will never fly this route again."
缺點： "Crew began asking passengers to gate check their bags prior to boarding because of space constraints. Considering the previous leg of my journey, I thought I'd get ahead of the game and check my bag. I stood in line for 5 minutes watching the incompetent 3 person crew behind the desk fumble through whatever task they were doing to check another passenger's one bag. The next passenger brought his family's bags up to be checked, and while I was waiting, with all 3 of the crew having seen me standing in line for 5 minutes, allowed another woman and her family to walk right up to the counter, skipping me to check her bags while saying nothing. Unbelievably incompetent and poor service overall, one of the worst boarding experiences I've ever had."
豁免更改費用。 搜尋到 德罕的彈性機票