缺點： "Seats were all apart from each other. Even with early check in the seat selection options were limited. I had to basically beg at the counter to at least seat me and my young daughter together."
缺點： "I am a vegetarian. My food was not yummy."
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
缺點： "Children's meals can be changed a little more, then the amount is a little less!"
優點： "Reusable utensils and great food. Love Eva air!"
優點： "Crew very fast in serving dinner"
缺點： "Flight late"
缺點： "Great service from flight staff."
缺點： "The food"
缺點： "One of my luggage was damaged when I was from LA to Taipei."
優點： "Crew was the best part. They were very friendly and helpful."
缺點： "The food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing. Seats were cramped and entertainment options were limited but still ok for only a 4.5 hr flight."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
缺點： "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
優點： "That I was able to get a seat on another airline that got me to Taiwan in time to catch my connection to San Francisco."
缺點： "There was no notice (it was sent to my phone that had no reception so I didn't get the messages until I got home). While others were upgraded to business class I was told it was full. So I sat in economy on Thai Air with bad food, no movies & a smaller seat than on EVA. Very uncomfortable & I am still waiting for some sort of compensation."
缺點： "Another enough beverage offerings during meal service. Had to ask for all drinks. Not a lot of flight attendant visits during flight, considering the length of flight."
優點： "Food is good"
優點： "The food and service was great. Crews were friendly and very helpful. Overall the fight experience was great."
缺點： "I wish the lay over was shorter, but I guess theeess really not much that can be done in that regard."
缺點： "Delay for 1 and half hour"
優點： "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
缺點： "My fruit platter was all fruit that was not ripe, but no big deal."
優點： "Terrible experience"
缺點： "I was refused permission to board the plane"
缺點： "We love there service no complaints"
優點： "Nothing to like about."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Non stop service"
缺點： "The movie selection was stuff i’d aleady seen."
缺點： "I watched same movies in trips took place in March and in October, EVA needs to update with it more frequent."
缺點： "Flight attendants were unfriendly. My headphone disappeared on the flight , no help from flight attendants."
優點： "I was in the air."
缺點： "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
缺點： "我建議你們把所有用餐板中間的hinge tightened, 我回程坐在68D走廊位。當空姐把一杯柳橙汁端給我放在餐板上時，這杯果汁就因hinge鬆弛造成餐板傾斜而滑落。一杯果汁把我白色褲子全染黃。之後空姐有道歉並且拿一套貴賓艙的睡衣褲給我換。這件事不是空姐的錯,我没有責怪她，只想建議你們細察全艙所有的餐板。避免以後的旅客有同樣的意外發生。謝謝長榮航空給我有舒適的旅程！"
優點： "Comfortable seats. Godd leg room. Nice staffs. People sre friendly. Clean bathrooms all througout the flight. Impressive airline"
優點： "Very nice friendly face.. Great service"
缺點： "Cant find anything wrong.."
優點： "When we were stranded in Manila due to a Lightning Storm and they closed the runway, EVA Air eventually gave every passenger waiting a bottle of water and snack buns! It was great! Also appreciated that they held the flight in Taipei so we could make our connection:"
缺點： "Very tight seats, mounted closer to wall so you couldn't really lean over and rest. Strange food listed as Western. Not food I had ever combined together....."
優點： "Flight attendants very nice."
缺點： "Old movies. Need more drink service on 14 hour flight."
優點： "the cabin crew was polite, accomodating and friendly. the blankets were warm."
缺點： "the seats are uncomfortable and the food was not good. but this is not unique to eva air. most airlines are like this."
缺點： "班機delay沒通知 大陸人太吵"
優點： "same as above"
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
缺點： "Good everything"
缺點： "Wish there were more English instructions spoken. It was mostly Thai and Chinese."
優點： "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點： "Screens were better on the flight from Vancouver to Taipei."
優點： "Good staff and very helpful"
缺點： "Not much variety of food in a long flight"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Crew excellent"
缺點： "Could have a better"
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
優點： "Very clean and on time"
缺點： "Legroom was tight. Much less than the sfo/Tiapie leg"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
缺點： "Flights were delayed taking off from LAX and Taipei."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
缺點： "Baggage Claim"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
缺點： "Very good and friendly"
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "On time!"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "pork with rice was delicious."
缺點： "They broke my luggage, and refuse to pay."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "perfect trip"
缺點： "Vegetarian options would be nice."
優點： "Penty if room.plenty of staff on board"
優點： "Friendly staff , realitively clean"
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "I noticed on both of my flights that when I asked for wine with dinner I was given less than a third of a glass where Asian passengers were given 3/4 a glass"
優點： "Everything was great overall."
優點： "On time arrival"
缺點： "Promptness Wheelchair amenity"
缺點： "1 hour delay."
優點： "on time departure and arrival"
缺點： "unappetizing meals"
優點： "Very professional and courteous operation. Departure/arrival was right on time. Connection flt transfer in Guangzhou went very smooth and is simple to pass through concourses to connecting flt. Other airlines and airports can be a major hassle, but China Southern Airlines has their business model operation down to a science. And the best part, their prices are very offirdable."
優點： "Every thing on time"
優點： "The ground staff were also very helpful."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "We had to be rushed from one terminal to an other. The airport seems scattered."
缺點： "Read above..."
優點： "Staff was professional"
缺點： "just average"
優點： "Friendly staff."
缺點： "Lack of movie selection, small glasses , no bourbon."
優點： "Was prepared for the worst and was actually a good airline."
缺點： "English announcement can be improved"
優點： "Fast check in Courtesy of staff Helpfulness of staff"
缺點： "Long walks through terminals ."
優點： "Great movies!"
缺點： "Nothing specific"
優點： "the check in lady was very kind and was amazing. she was also the one who took our tickets during boarding. took away the stress of checking in luggage"
缺點： "This airline needs to get it together with the delays. To keep it short, I will not fly with this airline again."
缺點： "They lost one of my bags with lots of very important stuff in it and despite the tracking code they have no idea where ti is and have conceded they will probably not find it and refuse to reimburse me for the extra fees I had to pay for it saying "the extra fee was not a guarantee you would receive your bag". Worst airline I have ever flowm"
優點： "Everyone is very helpful."
優點： "Staff efficient"
缺點： "Abit slow at check in with queues"
缺點： "Worst experience ever"
優點： "Not much"
缺點： "There was no WiFi offered. This really needs to change"
缺點： "Language problem is very disturbing."
優點： "Good selection of movies"
缺點： "The distance from landing to getting shuttled to the main airport, in organized."
優點： "Staff was very helpful; lacked a bit in their communication skills in English but they were trying their best."
優點： "Cabin staff efficient and polite and friendly. Good command of English language so that announcements easy to understand. Kept the cabin and toilets clean."
缺點： "Could not find anything to dislike."
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
缺點： "The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving."
優點： "At checkin I had a problem with trying to get my luggage checked to the place it needed to go. The 'rules' did not allow for what I needed. The girl worked for literally one hour so that I didn't then need to go through customs/immig twice in hong kong. Service onboard could not have been better."
缺點： "not anything. was a great experience."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Crew was friendly. Plane was nice. Food was good."
優點： "On board crew were amazing"
缺點： "Check in crew were rude and awful"
優點： "Terrible experience with sick passenger next to me"
缺點： "Terrible experience with sick passenger next to me"
缺點： "Very limited English speaking programs/movies"
缺點： "We did not receive the seats we chose months prior when we originally booked. The crew was not engaged and unhelpful. There were no veggie options so we did not eat. We received buns and desert. Terrible service overall."
缺點： "Seat was very dirty."
優點： "Not sure"
缺點： "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."
缺點： "There were dried throw up on my sister's seat belt (next to me) and on the floor below us so the the whole duration of the flight smelled like throw up."
優點： "I really like this stearage, its new, clean and the seats are just great. I especially like the large rest rooms!! Its the best of the business class seats to asia that i have found. I like the special courtesy bus for first and business passengers..nice touch"
缺點： "I still smell cigarette smoke from the pilots, i cant believe this is still tolerated?? Yuck!! I dont understand why they dont have champagne offered on the drink trays upon boarding..you havd to ask every time..ridiculously stingy?? Then it takes for ever to get it brought to your seat. The flight attendants all have bad breath..i have flown this route 3-4 times each year for three years now and everyone every time has bad breath??"
優點： "China Eastern flight staff are always great, attentive and super firendly. The business class is treated very well and the equipment is new."
缺點： "The gste agents are terrible, even unfriendly. They never make announcements prior to boarding and it is a comolete fiasco every time. And rarely use the sky prioroty gate for business class boarding first. This time the special bus for business class was not available and we had to wait while the coach class was boarded first...stood for 10 minutes at the plane stairs im the eain while coach boarded first...very bad fail to handle the business class well at all. Im beginning to tire of this."
缺點： "Very long layovers. Unfriendly customer service. Terrible food options. Overall very poor service. Given choice, will not fly with this airline."
優點： "Very helpful and courteous air crew"
缺點： "Everything was good and for a short flight Like this the crew made it very comfortable"
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "The staff in the airplane very polite"
缺點： "I did tell the lady in the boarding area in la that we have limited time to cacht the other conection fly to phuket from chengdu. She ignore us and say we have enough time. Of course we miss the fly because a delay in migration in China. And this was a ticket of the same Airline. No one help us and even speak english. We were stuck in china for 24 hours and the staff in the airport threat us like homeless. It was worst experiencie of my life"
優點： "Flight crew was amazing; very attentive, constantly ensuring that I had everything I needed. Plane was very clean and there was no smoking on this flight, unlike the flight over to China."
缺點： "Ground crew needs work, the agent at check-in did not give us our boarding passes for the PVG-JFK flight and told me I could get it in Shanghai. Took almost 30 minutes just to get the boarding pass to wait another 30 minutes to go through passport control and another 20 minutes to go through security, we narrowly made our connection. In New York it took an hour and 15 minutes to get our bags... flew business class, our bags should have been towards the first half of the bags off the plane, our limo driver almost left because he had waited so long for us."
優點： "Courteous attendants."
優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
缺點： "Flight was delayed. Advertising a price on kayak but not able to book at that price many days in a row. False promises and price just to bait you into the system of United airlines but always giving system error after you waste your time inputting all your information and payment information bait and switch I will never fly China eastern or united again due to their deceptive actions"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Way more enjoyable then the flight from lax to Shanghai"
優點： "The last leg of my return flight was nice and that feed was good"
缺點： "I had asked about a special meal and was told I could only order it at the check in booth at the airport. I had decided not to. Apparently it was set up anyway and I was served an awful dinner. The instant coffee and food on the first leg of my return flight was beyond human consumption"
優點： "Plane was clean and nice. Not a packed flight and we go there 15 before expected arrival time."
缺點： "I wanted to upgrade to business class. I kept being put off, and said I could do it on the plane. When I asked on the plane, they only accepted cash. I do not think this convenient especially when flying internationally. I did not have that specific currency given it was my layover. I also think the airline missed out on an opportunity to make a profit because I was willing to pay for an upgrade again."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "Taking a bus to the plane.... very crowded"
缺點： "My luggage from SFO (via HKG) was not loaded in HKG on the same flight and arrived the next day. They don't forward it to my hotel in Shanghai, do I had to head down back to the Hangzhou airport to pick it up and take the train back to Shanghai. No apologies from the airline ever."
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "The entertainment.was.excellent. They had ample food"
缺點： "When I had problems because the plane was.late, it was.very difficult to get help."
缺點： "Could not have your phone on at all, not even airplane mode. Good luck if you downloaded anything for your 13 hour flight, you don't have access! My chair didnt recline, was broken. A passenger was clearly drunk and wandering around. Kept sitting in an open seat behind our row (that was not his) and yelling loudly back to his friend, also smelled awful. Flight crew did nothing about it."
缺點： "i took china eastern airline couple of times. There is always a delay. This is frustrating since I want to get home ASAP."
缺點： "Did not get a coffee, only got the drink selected during the meals. Did not come around again for just the beverages?"
優點： "No communications, no offer to make other arrangements, missed connections, loat hotel booking and more. A night wasted"
優點： "Planes are clean, including restrooms. First flight (Guangzhou - Beijing) was nice new Airbus with entertainment systems in the back of each seat. (Unfortunately they stopped working 3/4 of the way through the flight.)"
缺點： "Guangzhou to Beijing - departed 1 hour late Beijing to Xian - departed 20 minutes late Xian to Guangzhou - departed 1 hour & 10 minutes late. Guangzhou to Beijing - nice plane, entertainment system failed, crew couldn't fix. Crew had very strange rules about "safety", freaked out about my son wearing earbuds during takeoff. Xian to Guangzhou - weak entertainment options, cut off two different movies in the middle."
優點： "Planes are nice in general, I experienced both the most comfortable seats ever and also the WORST in the same airline."
缺點： "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Crew was nice."
缺點： "Seats were uncomfortable and food was awful. I had rice and fish and had to literally put butter on the rice so that itll taste like something. Yuck! Second flight was delayed. Same two movies for the 4 flights all in chinese, the subtitles were too small and no english audio."
缺點： "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "The price was good"
缺點： "I had issues when I was checking in as the ground staff said my name in my reservation did not match the name in their system. This is a problem which they need to resolve internally as I wrote my name correct"
優點： "The crews are very friendly nice and helpful!"
缺點： "Definitely The food! It was so horrible! Could we have some fruit snacks, yogurt?"
優點： "Everything was excellent - super friendly crew, nice seats and good entertainment, no complaints."
缺點： "Vegetarian meal could have been a little better"
優點： "The crew were attentive but appeared to be new"
缺點： "The seats were uncomfortable and the food was poor quality and selection"
優點： "The crews were amazing, quick services."
缺點： "The transfer waiting time is too long, 7-9 hours. The plane took off and landing were a little rough."
缺點： "I've found China Eastern to be much better than adequate. I have yet to encounter any of the negative things pointed out in so many on- line reviews (though their website is deeply into the realm of dysfunctional). The planes are clean and new, flight attendants are austere but attentive."
優點： "The crew onboard is really professional, friendly, and smart! Very customer service & satisfaction oriented!"
缺點： "Where do I begin...and what do I expect for a low cost carrier, right?"
優點： "It got me to my destination"
缺點： "The flight could have been on time. The crew was inconsistent with safety requirements asking me to put away my ipad but the passenger next to me was on her phone?"
缺點： "We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you"
優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."
優點： "No problems"
優點： "Very nice staff and flight"
缺點： "Nothing to complain about"
優點： "Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard."
缺點： "Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english."
缺點： "connection via schanghai was terribly slow due to extra passport controll"
優點： "The business is great at affordable pricing. The food is good."
缺點： "The food may need to improve with more choices. There is limit choice ."
優點： "Check-in and boarding were hassle-free and efficient. The staff was friendly and accommodating. Food was passable, and attendants were quick to refill water and other drinks."
缺點： "Upon arrival in PVG, CEA representative met me and gave 2 meal vouchers even though I was supposed to receive a hotel for the 20 hour layover. She denied that any hotel was supposed to be provided and told me to go talk to the transfer counter, despite it being obvious that no one was at the counter. All CEA counters in the airport were in fact closed because it was 1am, and the best the phone hotline could do was verify my reservation but tell me that since all their employees had gone home there was no one in the airport they could reach. They suggested I “quickly look around” the airport to see if I might find a CEA employee to show the reservation to. I ended paying for what turned out to be a horribly dirty motel for the night. Will definitely be avoiding CEA in the future. Also, plane smelled like people were smoking on board."
優點： "Quick flight. No frills."
缺點： "Kayak website cheated me ! I did search for 10jan , but in the bottom of results they brought me flights for 13 jan also . I've booked one , and finally that ticket i lost .. Thank you kayak - no more business with you !"
優點： "The crew was friendly"
缺點： "The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again"
優點： "Fast boarding. Crew was nice"
缺點： "Only water for drinks. One movie played for the whole plane. Food was not great"
優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."
缺點： "The airline did not ticket us all the way to Tokyo from Krabi. We were forced to go through customs in China which took over two hours to pick up bags and then get another ticket to Tokyo. Airline needs to partner better with Shanghai airlines so that tickets and bags can go from departure to destination"
優點： "Had a perfectly fine experience flying China Eastern. The staff was pleasant and helpful. My seat was comfortable. And the plane took off and landed on time. After reading negative reviews, I had low expectations for my CE flights. Glad that they were beat!"
缺點： "The food way okay, but I wasn't expecting much because airline food is alaways just okay."
優點： "The price"
缺點： "Had tone bussed to the plane and temperature was very cold"
優點： "Very nice crew and clean airplane"
缺點： "I liked everything"
優點： "Service was good, food was ok and seats were decent."
缺點： "Unlike many other airlines you cannot even be on your phone during the flight. Even if it's in airplane mode so this means no music, laptops, etc. I'm not sure if this is a Chinese law but for long international flights it's a little upsetting."
缺點： "Its been a week and still no refund I bought a ticket that needed a visa for a 2 hour layover. china eastern is puckered butt hole filled with fried pork"
優點： "All-around is was a pretty decent flight."
缺點： "Over 24 hours to reach my destination."
優點： "Check-in people at LAX were courteous."
缺點： "Return flight from Busan first leg was announced delayed even though we later learned they knew there was a tropical crossing our path. Very poor communication re: our rerouting options for missing the connection. Return flight was ultimately cancelled and we took another flight with another airtline to get home to LA. To-date the airline refuses to refund our tickets for the return flight that they cancelled, and consider us no-shows for whatever alternative route they had in store, which would have delayed us by more than 24 hours."
優點： "NOt much"
缺點： "Class was very poor, I bought a First Class ticket and seats were barely Delux Economy. Food was weak at best,"
優點： "Pretty hostesses. Good food."
缺點： "Food service was rushed and disorganized. Hostesses seemed tired, perhaps overworked. Dropped several dishes on passengers. Little choice of entertainment"
優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."
優點： "Easy flights with good service."
缺點： "First flight departed late causing me to almost miss my connecting flight."
優點： "What good is about flight departure is on time , Flight is not delay like other times. It's unbelievable"
缺點： "Cebin Crew from the ground and on the plane are rude, not nice , yell and not welcome. Food is one choice, dry, no qulaity, smell bad with rice. Entertainment with 8" Monitor of cinema for share ."
優點： "I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now"
缺點： "I would love travel all 8year untill now same china easther airline cuase they really good service."
優點： "male flight attendant helped me store my bags in the overhead compartment."
缺點： "Delayed departure on the tarmac, started a good movie and then didn nkt continue during flight. Poor entertainment choice."
優點： "The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean."
缺點： "Boarding all zones at once was chaotic."
缺點： "Chinese airlines often keep the interior beyond 22 C inside. This flight was no exception. It felt closer to 25-28 C which was uncomfortable for me as a westerner but it did not seem to be uncomfortable for the Chinese on the plane."
優點： "On time departure and arrival"
缺點： "Small seats, no leg room, mediocre/poor food"
優點： "I like that we got a snack it wasn't much but it was okay"
缺點： "They couldn't check my baggage through to Calgary so I had to pick it up at the Shanghia Airport which was a massive hassle! Making my trip far more difficult then it needed to be. Also there were no movies or any type of entertainment."
缺點： "Flight was delayed an hour (usually it's longer), but that seems to be the case with most domestic flights from Shanghai. Not the airlines fault."
優點： "Kind crew"
缺點： "Awful food, no entertainment at all"
優點： "Service overall was good but the experience was lacking in some areas. The seating was fine but entertainment selection was really limited. The wifi didn't really work or was so slow you couldn't open anything. Meal selections and snacks were just ok. There was really nothing on the menus that were spectacular. Headphones and things like that were cheap and not really any better then economy. Lay flat was what was important to me and the price was really good but knowing now what I know would pay more for a better carrier with better business class amenities."
缺點： "Check-in Food Disembarking No seat back entertainment system"
缺點： "I WAS TRANSFER PASSENGER FROM SEOUL TO SHANGHAI. SECURITY CHECKED AGAIN AT SHANGHAI AIRPORT. WHICH IS NECESSARY ????"
缺點： "Bagged food."
缺點： "Crew members were nicer than those on China Eastern, their sister airline."
優點： "Flight was diverted to a different city due to weather in Shanghai. They kept us on the plane for hours with no food, water, or toilet paper. After we got out took another 2 hours to get the luggage. Nobody provided much of the information. Never again on this airline"
豁免更改費用。 搜尋到 廣州的彈性機票