無法直飛到庫塔。KAYAK建議你，先飛到登巴薩 伍拉賴國際機場（DPS）（3.11km 庫塔），然後再從那邊租車或搭乘計程車。
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
缺點： "My check in bag was lost. Hope to get it back in the next few days."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "The service and flight were great"
缺點： "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
優點： "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
缺點： "Still hate the long flight"
優點： "Great food, great movie selection. Fast service. Unexpected full meal"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "I was told there would be WiFi on the plane from Chicago to Hong Kong. There was not. Very disappointed. It was hot and not a lot of air circulation. And the seats are hard."
優點： "Entertainment choices"
缺點： "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."
優點： "Comfortable seats - good entertainment"
缺點： "4-5 minutes of commercials before being able to watch the movie on the plane."
優點： "On time Good service Nice crew"
優點： "On time Nice crew Good service"
優點： "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
缺點： "General boarding was first come, first served vs by zone or seats."
優點： "Flight was cancelled, it didn't happened"
缺點： "Flight was cancelled, it didn't happened"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "Good flight"
優點： "Direct and quick flight to bali"
缺點： "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."
缺點： "one of the cabin crews threw the meal to me :("
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "Love the stop over. Love HK."
缺點： "Seats and leag room ar so small. Vey uncomfortable."
優點： "The service"
優點： "American pilots"
缺點： "The blankets and pillows were dirty and worn out. The plane was the same."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
缺點： "The crew needs a bit of retraining. It's almost like we are unwanted guests on there aircraft rather then the customer."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
優點： "Have always liked the hindu vegetarian meals and movie selection."
缺點： "It was frustrating as the flight kept getting delayed by 30 mins and 60 mins interval - should we go to the lounge? can someone tell us what was happening? Maybe if someone on twitter could respond? Pity passengers travelling with young children - it was rough."
優點： "I enjoyed the professionalism and sharp attire of the crew. The boarding process was easy and the plane cleanliness was impecable."
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "we were on schedule and the plane departed on time. the crew was great and very helpful in trying to accommodate everyone. the food was great too"
缺點： "there is not much to like about this flight as it was a short one and there is not too much to do. we arrived in hong kong on time and that was a good sign. we might have had a little delay but that was okay"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
優點： "Cathay Pacific seems to be on time, is pretty well organized, and has nice cabin crews, made more interesting by their diversity."
缺點： "I guess it's not reasonable to expect food to taste better when it is made hours in advance and stored in a warmer or whatever for xxx hours before it is served. But CP does offer a lot of options for special diets."
優點： "I liked the planes that were used, very comfortable and excellent staff"
缺點： "- I received an e-mail from Kayak which said my flight was CANCELLED. I didn't enjoy having to call the airline company, Kayak, and priceline to find out whether the flight was really cancelled or just delayed. - The 4 hour delay, which resulted in me missing my last lay over by an hour, which in turn had me waiting at the airport for an additional 8 hours."
優點： "Crew were some the nicest"
優點： "Very happy with the crew, both at the kiosk, the gate, and the airline crew."
缺點： "The food could have been better, Cathay Pacific had the best airline food I've experienced so far."
優點： "I'm not impressed about anything."
缺點： "The company should do all they can to prevent luggage from being missing."
優點： "The crew has provided good service"
缺點： "I will try again next time."
缺點： "Boarding in hong kong was chaos. Different staff saying different ways to board confusing a lot of people."
缺點： "We are not happy and had to buy new tickets for travel for $10,000"
缺點： "Limited choices for entainment, not as many movies to watch, nor the latest ones"
優點： "Very friendly staff, comfortable seats (didn't feel as small as others), awesome entertainment system!"
缺點： "Enhance the choice of movies/entertainment"
優點： "Service was good. Boarding was quick and efficient"
缺點： "They were not clear about boarding time and boarding gate. Misinformation"
缺點： "Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again."
優點： "HK to Bangkok (same airline) was really different: enough room, good entertainment system, but still good crew. (Food was just a snack. But bags didn't make the exchange in time."
缺點： "No alcohol"
優點： "Flight was on time."
缺點： "Didn't like the fact that despite using the online checkin and having been issued my electronic boarding pass, it was not accepted by the system at the airport and I still had to queue for over half an hour for a manual check in."
優點： "Really friendly crew, quick boarding, and safe flight."
缺點： "Onboard entertainment for our aircraft (Airbus A330) was only via airline-provided iPads. If you were sleeping and missed them, you had to go find one of the crew members to get one. Food was eh - nothing to write home about, but it was fine for a long plane ride."
優點： "They gave us a meal. Hkg to tpe"
優點： "The staff was very friendly, the food was good, and there was a wide range of entertainment."
缺點： "The plane was late getting to the terminal, it got there around the time we were supposed to depart. I’ve received emails previously letting me know my flight was delayed I wonder what happened this time. The boarding was again very unorganized, besides priority they didn’t enforce which zone was being allowed to enter."
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "The flight attendants were very nice and professional. Even though the flight was delayed the attendants at the gate do a very nice job."
優點： "Food was plenty and plane very clean ..."
缺點： "The crew were not friendly at all. No one smiled."
優點： "Good airline. Great crew and very receptive and accommodating."
缺點： "Entertainment can have a few more options. Same movies both ways, which sucks"
優點： "good service and food"
缺點： "The seat is narrower than Cathay Pacific, their competitor"
缺點： "they should add more staff on the transfer desk. Will never book a flight with hk airline again.very irresponsible airlines staff are not friendly also. I missed my flight because of their poor slow service due to lack of staff and I have to argue with them before they offer me the free flight for next day.its all hassle for me even it’s free because I lost one night of my hotel booked and paid and have to suffer staying over night in the airport."
缺點： "The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines."
優點： "Boarding was easy. Decently comfy"
缺點： "Food was below par (Thailand air, air Canada, china airlines, etc) Entertainment was in iPad, hard on the neck after a couple hours Attendants English proficiency was below par. Understand was hard for them"
優點： "They feed you more then you can eat, free booze and free iPads filled with current movies and new releases. I flew from Vancouver to Hong Kong which was a 15 hour flight and the staff made this trip easy!"
優點： "Lots of leg space and good TV options (just like the previous leg). I liked the ham pastry a lot."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "Good legroom, flight uncrowded"
缺點： "All was ok"
優點： "30 mins early arrived..."
優點： "Good size seats, treated well."
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
缺點： "No entertainment on flight. It would be better if we could have watched movies."
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
優點： "We were made very welcome our deafness was understood the pilot explained the reason for a delay that was understandable the crew responded by changing the sequence of activities."
缺點： "The layout of the Naha airport defeated our driver and we had real difficulty getting to the check in counter on time."
缺點： "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
優點： "Entertainment options - the tv headrests had tv's in them with a wide selection of movies available."
缺點： "I was injured on this flight. The crew flying the plane often changed altitude rapidly and without warning, without leaving time for air pressure to equalize. As a result, at one point during the flight the air pressure in my ears was so bad that the pain physically felt equal to the worst migraine I've ever experienced. We're talking head splitting pain. After the flight I was practically deaf for 3 days as I recovered, and the pressure did not equalize again until I was on another flight that ascended to around 8,000 meters. The tv personal entertainment system cut off 10 minutes into the flight (or at least the crew said it did - mine still worked, perhaps it was down for other passengers) they said it would be back on in 15 minutes, then it never came back on during the flight for the other passengers - but since mine was unaffected I don't consider this a negative. Overall, I would never ride with this airline again. What passenger plane had a problem with airpressure? Certainly none other that I've ever flown on. 0/10"
缺點： "The sit can't adjusted and smelly"
缺點： "Not much room"
優點： "It's cheap, unreasonably cheap. My ticket costs only three fourths of their counterparts. And their in-flight service is "fair" for the price I paid."
缺點： "For those purchase the ticket at a low price (like me), their service is fair. However, for those who paid more one thousand and three hundred dollars, I think they need a full refund. For the price tag similar to Cathay Pacific, they cannot even give me a blanket or even a pen. Furthermore, their customer service is quite slow. I accidently left my passport on the airplane, and it takes nearly two hours to get it back. I told the representative that I need to catch the last bus, but they can do nothing to help since each department is outsourced. I wish you don't need any urge help from Hong Kong Airlines because you will always be disappointed."
缺點： "Air was so hot & dry I could barely breathe!!!!!!"
優點： "The seats was comfortable and the crew is very kind"
優點： "Airplane was spotless and the crew was great. Would definitely fly them again"
缺點： "I had a business class ticket from Taipei to Hong Kong and still had to pay extra on my bags due to them being overweight. Each bag had less than 50 lbs in them."
缺點： "2 and half hour delay"
缺點： "Early flight"
優點： "The flight arrived on time as did my luggage. Ultimately that is all that matters in the long run."
優點： "The staff were excellent, they made sure we were comfortable, and were very friendly. Nothing was too much trouble. The airplane looked like it was new, which we really enjoyed. It was clean and everything worked. All in all it was an excellent flight."
優點： "The crew were very friendly and exceptional attentive. The quality of blankets was exceptional. I travel a lot and it was equivalent to that of the worlds leading airlines."
優點： "It was only an hour flight"
缺點： "Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks."
優點： "Nothing but cheap airfare"
缺點： "No entertainment had to buy coffe food and water"
缺點： "Everything. A disaster of communication, service and staff instructed to lie about consumer rights so that passengers are discouraged from asking for compensation"
優點： "The music"
缺點： "No free food, very cold. Flight was delayed. Ordinary"
優點： "We arrived ahead of time"
缺點： "No entertaimenf of any kind. Uncomfotable seats"
缺點： "The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!"
優點： "Flight was smooth"
缺點： "Boarding was terrible"
缺點： "Seat is uncomfortable"
優點： "Vegan food was surprisingly okay! Very friendly staff."
缺點： "No entertainment. [TV & Audio]"
缺點： "Super delayed flight, no special lanes for those who web checked in already and dirty seats"
缺點： "No free snacks"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
缺點： "Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours."
缺點： "got transferred to KLO due to airport closure, delays"
優點： "Flight attendant service"
缺點： "Flight cancelled the previous night. Forced majeur. Whatever. No explanation given. Had to book a hotel overnight."
優點： "All ol"
優點： "It was wonderful I bought another round ticket for my wife I be there next year and use you again"
缺點： "Having to pay luggage check in"
優點： "Making it from one point to the other was the only thing that went well."
缺點： "I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline."
優點： "They have online check in."
缺點： "Scheduling. Flight was scheduled initially at 3:30PM , moved to 5:50 and finally left past 8PM."
優點： "The ladies at the counter were helpful and got me on earlier flight because mine was delayed for 3rd time."
缺點： "Always delay. Worst airline ever! I will not book Airasia again."
缺點： "flight from puerto princesa to manila was delayed by four hours and we missed connection to Europe. We had to stay other terrible day in Manila and had to buy a new expensive ticket :-("
優點： "I appreciated the boarding speed in the heat on both ends of the trip."
優點： "I don't like anything about this airlines, they charge us for our luggage. They were late, you couldn't confirm flight online. I WILL NEVER TAKE THIS AIRLINES AGAIN!"
缺點： "It was delayed twice on our trip to and from. They give box lunch of meal to compensate the 2 hrs delay. Very poor in information. Wish it could have been better because our stay in the province was great except the flight!"
缺點： "There was horrible warm cabin air during pre-flight takeoff. We felt nauseous because of it. On our flight back AirAsia was late for 2 hours. Horrible airline."
優點： "Staff at the checkin counter were very polite and very reassuring - although as I checked in they didn't mention that the flight would be delayed"
缺點： "Flight was delayed over an hour with no explanation."
缺點： "We arrived 2 hours before our flight, only to be told that there was a delay of 2 hours, then before our flight delay time another 2 hours was added, and a further 2 hours. We were supposed to land in Kalibo at 6.40pm, and didn't arrive until 1.15am!! The even more annoying thing is that i paid double the cost of the evening flight to arrive at our original time, I should have just taken the ferry at least then we could have enjoyed the near 12hour journey it took us to travel less than hour hour in the plane!! Poor piece of food whilst waiting 9 hours also!!"
優點： "I'd like my money I spent on a hotel back"
缺點： "Multiple delays of my flight cost me a full day at Boracay (not just on paradise island, but also the money spent on hotel for that day). Flight was pushed back 8 hours, so didn't end up getting to Boracay til 1AM. THANKS AIR ASIA"
優點： "everything was ok"
缺點： "Did not fly Due to 2 delays and after waiting in departure area for 5 hours ++ I decided not to fly. Had to go through Immigration to re enter Manila Very disappointed, no airline reps available to talk to. Had hotel pre paid in Macau, all up lost AUD$2400."
缺點： "flight schedule was a disaster. from 230pm-545pm-730pm and finally departs 10pm. due to cancelled flights and delays, there's only one boat travelling from caticlan to boracay. we reach the hotel around 5am. same thing when we fly back 430 hours delay. I'm not going to book airasia anymore and tell my friends not to book airasia."
缺點： "My sister in law was not allowed on the flight they refused to let her on the flight. I hope you did not charge my credit card. I want reimbursement if so. 1209-480-8796 James please call me"
缺點： "Delayed for 2 hours without any informations ..."
缺點： "Both flights delayed!"
優點： "Nothing good!"
缺點： "Every flight I took through them was delayed several hours, very rude flight atttendants. I wish I could get my money back. The plane was super dirty, and in disrepair, I feared for my life the whole flight."
優點： "We eventually made it to manila. That was the only positive of the flight."
缺點： "I received 3 emails alerting me to the fact the flight was delayed. The first blamed operations and estimated a 45 minute delay, the next 2 had the same explanation but with a 1.5 hour delay. The final count was almost 5 hours. The terminal was sterile looking with awful lighting, and uncomfortable benches. There was no wifi (free or for a charge), and updates from the ground crew were few and far between and generally only happend after a question from a customer . They provided a meal due to the delay(there is no food in the terminal except a small kiosk that closed earlier that evening), but a greasy chicken leg and ball of white rice don't do much to make up for losing 4 hours of sleep before a 20 hour trek to America the next day (rather the same day as we got in at 330 am). We will never fly through manila or kalibo again as a result of this trip, and never again fly airasia."
優點： "nothing. bad experience, no help from the ground empoyee .. i will not reccommend this airline to anybody.."
缺點： "THERE IS NO FREE CHECK BAGS, I HAD TO PAY FOR 2 CHECKED BAGS BECAUSE THEY SAID THEY ARE TOO BIG TO BE CARRY ON. NO FREE BEVERAGE OR SNACKS FOR THE FLIGHT AND EVEN WHEN I ASKED FOR HOT WATER FOR MY BABIES MILK, THEY SAID I WOULD HAVE TO PURCHASE SOMETHING FIRST BEFORE GIVING ME HOT WATER! WHEN I ASKED TO BORROW A PEN THEY ALSO WANTED ME TO PAY FOR THE PEN! MOST RIDICULOUS AIRLINE I HAVE EVER RODE IN. NEVER AGAIN."
優點： "Not much but the flight crew was alright."
缺點： "I've taken AirAsia twice on my travels in the Philippines, one of the times, the flight was very very delayed.The other, they changed the flight time 2 hours AHEAD of schedule and made that flight the last flight out for a day. Called the customer service hotline and they have terrible customer service, did not really come up with any solutions and I was placed on hold numerous times for a very long time. I ended up having to wait until the next day to get on a flight, which made me lose a day at my other destination."
優點： "Staff at the Manila Airport were extremely friendly and helpful."
缺點： "My flight departed 3 hours late from Manila. There was only a couple centimetres to spare between my knees and the seat in front of me. I am glad the flight was only 1 1/2 hours."
缺點： "Flight was delayed by 3 hours."
優點： "Getting off the plane"
缺點： "Plane was unsafe, engine was making unacceptable clanking sound before taking off, totally unacceptable, airline canceled flight before time and rescheduled the time, then left an hout late after the new time on runway, the process of terminals is also not clear as to where you myst go , worst airline experience i have ever had, would never recommend to anyone .... Airport ground staff are not too helpful"
優點： "The flight was delayed and no announcement was made. We kept wondering what was going on. One of the ticketing attendant acted as if we were an inconvenience whe we asked for information."
優點： "I liked nothing."
缺點： "On the first leg of the trip, the stewardists were extremely rude, not to mention the plane was delayed an hour and a half without any sort of updated notice/s."
缺點： "3 hours delay with no information given from crew"
缺點： "They cancelled our flight and they reescheatchuled our flight to the next day, but they wouldn't answer the phone or our emails to make the change of flight via internet, so we had to spend money in vans to go to puerto princesa's airport and change the flight in the counter. But to make the experience perfect, the day of the flight, it was delayed for an hour!!! I want to talk with someone that compensates us, specially for the bad internet assistance! Thank you,"
優點： "Attractive nice flight attendants"
缺點： "No food options, they ran out of everything, charge for everything and flight was an hour late"