- 布魯日沒有大機場。 而需要由布魯塞爾機場的機場提供服務。
- 想找飛往布魯日的便宜機票？25%的用戶找到以下價錢或更便宜的布魯日機票：台北 臺灣桃園國際機場來回機票NT$ 21,759起
優點： "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
缺點： "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
優點： "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
優點： "Great food on ANA flight from Malaysia to Tokyo."
優點： "stewards very polite"
缺點： "seats uncomfortable"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Very friendly staff, happy to explain and let us try the lemonade drink"
缺點： "would have preferred more asian food options"
優點： "5 stars all around 5 stars around"
優點： "Great value, excellent food and entertainment"
缺點： "Chinese passengers, but that has nothing to do with the airline!"
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Great flight"
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "crew was very polite and everything was smooth."
優點： "Great leg room, staff was very nice, food and entertainment was decent."
缺點： "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
優點： "Service was amazing."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "Cabin crews are efficient and very polite. Film selection is fine."
缺點： "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."
優點： "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "Not overcrowded"
缺點： "Short flight, needed to purchase food"
優點： "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
缺點： "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
優點： "ANA have, as usual, good service throughout, very good entertainment selection and food is good. The 787 is fairly spacious and comfortable."
缺點： "Flight actually has a later departure slot than the headline departure time; being Narita, there is a significant risk of extra delay due to runway congestion. Arrived late at BRU and nearly missed connection due to combination of this (nearly 1 hour delay) and adverse jet stream."
優點： "Flight crew were amazing! Very hospitable and attentive."
缺點： "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
缺點： "There was no information about connecting flights before landing."
優點： "Food is delicious and Crew are friendly."
缺點： "Transit hours at Narita were too long. Connecting flight was on the next day and need Visa to go out of the airport as the connecting area is not open 24 hours."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "The flight crew heard word we were headed to Japan for our wedding. They quiety prepared a card and a beautiful bouquet made out of candies and straws. Absolutely brilliant and so sweet to receive such a from-the-heart gift. Thanks to the wonderful staff on the March 31st 2016 flight. We were truly blown away and so grateful for the wonderful service and welcome."
優點： "Service is excellent. Efficient service as well."
缺點： "Entertainment system was a bit old."
優點： "This was a great flight- there were lots of movies to choose from, and the meal was one of the best I've ever had on an airplane. Plus, there was ice cream. ANA is probably my favorite because they always give me ice cream. They also offer me drinks often, and when I asked for water they gave me a bottle instead of just a cup. Since passengers tend to get dehydrated while flying, it was nice to have water that I could sip whenever I wanted."
缺點： "There could be a little wider range of entertainment, but otherwise the flight was fantastic."
優點： "short flight....."
缺點： "It was 30 mins late departing..........after a 17 hour flight and 4 hour lay over, I was not in the mood for a 30 min delay home on a 45 min flight."
優點： "Some superb food, probably the best I've ever had in economy class. The crew was also really nice and friendly."
優點： "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
缺點： "The Price."
缺點： "The fact it is 450$ to reschedule a flight that was under 1000$"
優點： "This airline has more legroom and the bathroom is roomier compared to others I have flown from the US to Asia. The flight attendants are attentive and polite. My daughter slept through breakfast and the attendant came back to check if she wanted anything to eat."
缺點： "The DVT warning in the in-flight magazine called it "economy class syndrome"."
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
優點： "The boarding and crew were really good."
缺點： "The food and seats were not very good."
缺點： "movie choices were poor and picture quality bad.."
優點： "I did like the cleanliness ."
缺點： "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Fast refreshing flight. Food was great."
缺點： "They ran out of food options and I was only row 10."
缺點： "No comments"
缺點： "Broken seat levers, out of order headphones"
缺點： "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
優點： "The seats in economy at least had TVs"
缺點： "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
優點： "Food, Service, entertainment"
優點： "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
缺點： "Cannot think of anything I dint like"
優點： "Food is good . Service is good"
缺點： "Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed."
優點： "This was operated by Qantas. Nice movie/music setup. Crew friendly"
缺點： "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
優點： "I always prefer this airline to so many others. It’s definitely more organized, good selection of movies, more leg room for a long flight which is great. The food was mediocre"
缺點： "Movies Leg room Breakfast"
優點： "I really like the entertainment and the air cameras."
缺點： "I like everything"
優點： "Nice wide seats"
缺點： "some of the flight attendants were nice and others were openly irritated by the passengers"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Better crew working this leg of the journey."
缺點： "Food was horrific."
缺點： "No food for vegetarian"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "customercare was good. Thank you."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The service was wonderful"
優點： "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
缺點： "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."
缺點： "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
優點： "Movie selection was good."
缺點： "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
缺點： "I did not get the seats I selected when booking"
缺點： "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
優點： "One of the best airlines I have flown. Very good with kids and they do a hell of a good job of cleaning restrooms. Food quality was great."
缺點： "Hindu meal has meat in it which was a surprise. It was too cold inside plane and they would take blankets before landing and won't give you blankets till take off is complete. They should give water bottles."
缺點： "Only problem was lots of children running around, screaming, and generally causing commotion. Some Parents did not attempt to calm their children. Might be worth seating families with young children together so they don't disturb older travelers to"
優點： "Always my number one airline."
優點： "The entertainment options are excellent and legspace on the aircraft is good."
缺點： "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
缺點： "I had given preference of Asian vegetarian food on line but was not served the same"
優點： "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
缺點： "Food for main a bit tasteless and dry"
優點： "Crew are awesome, helpful"
缺點： "Emirates pizza is not good."
缺點： "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
優點： "Airplane was amazing and the aurlines crew awesome"
缺點： "The changes of the airplane"
缺點： "The seat sizes were really small and I didn't get the initial seat s that I requested for. The crew were not very professional when it came to serving all that were on board."
缺點： "Had a tough time to get a replacement ticket."
優點： "First of I was bumpedI to business without asking. I appreciated ho attentive the flight attendants were. I also enjoyed the gourmet airline food."
優點： "Air hostesses are polite, smile, respectful. Seats are wide and have space for legs (economic class, 170 cm height). Food are delicious, hot, taste for Asian persons like me and my family. Elegance with the big bird A380, very exciting."
優點： "I like Emirates, and it was the first time that I flew Jet Blue. Jet Blue staff is friendly and helpful."
缺點： "Doesn't seem to me that Emirates and Jet Blue are aligned. JetBlue does not recognize what my status is with Emirates, the layover was long without a lounge, you can not select your seat on Jet Blue through Emirates (this is a huge irritation!), you can't check in online through Emirates for the Jet Blue return trip, and the seat selection for Jet Blue was awful."
優點： "for long flights they should have a children's section, or at least a section where no children are allowed. We had 15 hours of non stop children, babies and infants bawling! Bummer."
優點： "on time departure and arrival; ease of viewing arrival status on screens"
缺點： "seats too small, not enough legroom."
優點： "I had a slight overweight (1kg) and the check-in counter will not let me allow that. I thought that was way rude. One or two kilo should not be a factor."
優點： "The thing that surprised me most is the space between the seats! You won't feel like an anchovie in a can. The entertainment is also amazing, big screens and variety of coices! The crew was also very friendly. I travell a lot and this was one of my best experience."
缺點： "The food could improove. The main meal was not really... eatable... but it came with bread, cheese and dessert so it was ok."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
缺點： "Kosher meal served lukewarm"
優點： "The service"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
缺點： "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
優點： "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
缺點： "Nothing! Super pleasant experience"
優點： "Great entertainment choice"
缺點： "Vegetarian meal pre-order very dull."
優點： "Great staff and good service Took care of us like a family thanks"
缺點： "Food can be better as we Indians don't eat brief and pork"
優點： "Staff and crew were good. Boarded on time. Landed safe."
缺點： "Seats are cramped and small."
優點： "Need more movie selection on classic"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "I like most of everything from this airline, Cathay Pacific."
缺點： "bathrooms should be cleaned more often"
優點： "I like the service and the foods are so delicious."
缺點： "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
優點： "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
缺點： "We were late leaving HK but that is all. Minor in overall scheme of the journey."
缺點： "I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!"
缺點： "Late boarding and departures from LA to CGK and from CGK to LA. Seats were uncomfortable for 14 hours flight. Very minimal service provided during flight, minimal isle check by flight attendent throughout the 14 hours flight. I had the rudest flight attendant, she didn't smiles. Asked for drinks but never return. My niece request for cup of noodle, instead she responded if didn't my niece had already one. I asked for beef dinner but she placed on my table a turkey instead stated she ran out after I told her that's not beef. Flight attendant yelled out loud to tell the passenger to seat down instead of approach the passenger."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
缺點： "Boarding could be more organized."
優點： "Service is good."
缺點： "Food is too simple."
優點： "Good, entertainment, staff were nice."
缺點： "Not much to complain about."
缺點： "one of the cabin crews threw the meal to me :("
缺點： "Delayed 3 hours"
缺點： "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
優點： "Entertainment system"
缺點： "Crew did not offer beverages or bottled water for coach passengers. The lights were left on for most of the redeye despite it being a 5 hour flight. The plane was old - there was food from the previous flight in my seat when I arrived. The blanks and pillows looked used and worn. Our flight arrived 45 minutes late with no explanation - it seemed to be a result of the slow/delayed boarding process. I will avoid Cathay Pacific going forward."
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "Seats are comfort"
缺點： "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
優點： "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
缺點： "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
優點： "The service"
優點： "there an attentive airline. Good service an on time flights"
優點： "Flight attendants were great."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "Everything! Even coach was a great experience"
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
優點： "The flight was on time, and my luggage made it through the connection."
缺點： "The audio on the TV didn't work, but otherwise, no problem."
優點： "I enjoyed the meals during the flight. The meals that were provided has a salad, main course, fruits and desert. Good amount of leg room, comfortable seating and enterntainments of movie and music."
缺點： "I don't really like the buzzing sound when the plane was in motion (as most planes were, I believe)."
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
缺點： "Crew did an excellent job. Very professional and friendly"
優點： "Food was great."
缺點： "Long waits, poor communication, either too warm or too cold"
優點： "Turkish is always consistently excellent"
缺點： "I liked everything. They are very accomodating towards passengers with special needs."
優點： "The amazing entertainment system."
缺點： "The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much."
優點： "Never got the chance to actually try it."
缺點： "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "we ware attisefy for are first time in bisness clas"
優點： "The crew was nice and kind for the most part. The food was good although a bit small, but good flavor."
缺點： "The plane wasn't clean, the table/trays hadn't been cleaned. We had a 2 hour delay and no reason was given and waiting for food for a very long time in this case and it was already late in the day."
優點： "Timely departure and arrival. Excellent landing. Helpful crew."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "The way flying was meant to be."
優點： "Crew and efficiency"
缺點： "Too hot in the plain"
優點： "Food okay"
缺點： "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."
優點： "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
缺點： "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
優點： "Free upgrades are great, unfortunately rare."
優點： "Friendly crew"
缺點： "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
優點： "Extras provided - eye mark, socks etc"
缺點： "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
優點： "Boarding process was smooth"
缺點： "Crew was unfriendly"
優點： "Everything seervice greatzwhe"
缺點： "When the flight was over"
優點： "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
缺點： "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."
優點： "The boarding was fast and smooth"
缺點： "The food"
優點： "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
缺點： "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."
優點： "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
缺點： "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
優點： "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
缺點： "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
優點： "Entertainment on board was the best part. Food is decent."
缺點： "Worst customer service I've ever had in an airport at Attaturk. Turkish airline staff was horribly rude, wouldn't acknowledge their mistakes, very uninforming and all of it to pretty much force you to pay the airline more money in penalty fees for changing flight arrangements and new ticket purchases. And be careful THEY DON'T have any announcement on the intercom system at Attaturk (I had no clue as to that being the case there, nor have I ever been at an airport that doesn't). No boarding announcement, no gate change announcement, no nothing.....and if and when you miss a flight because you didn't know the gate changed while you're sitting at what you thought was your gate and no one bothered to let you know (including the person who checked your boarding pass when you came into that gate area, it's down hill from there! They will tell you it's your fault and not give a dam* what you say to argue otherwise....and......if you don't pay the penalty they dictate to change your flight ($1114 on a $780 ticket in my case so I purchased another ticket on Turkish air on my own for $236 to get me where I was going), they WILL cancel your return flight without telling you, at which point you will have to buy a new ticket to get back home and they end up getting the money out of you regardless. This was an absolute nightmare of a trip, couple with being treated like dirt by everyone at the airport. I will not ever again fly Turkish Air if I can help it."
優點： "Crew was generally clean and professional but not necessarily super alert."
缺點： "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
優點： "On time."
缺點： "Seats are a bit old."
優點： "The service in Boston is very bad, they are not helping me, they are wasting my time, I was in the air plane and they told me to pay 80$ so they could take the rest of the luggage. Or they won't take the bag. I use Turkish airline for many years with my family and friends, but now Iam going to ruin your reputation on social media Beacause your disrespect way of dealing with your costumer"
缺點： "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
優點： "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
優點： "Add good airline to Atlanta to eu"
優點： "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
缺點： "I don't like landings but the crew did well!!"
優點： "It was on time."
缺點： "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
缺點： "Everything was good"
優點： "Food was very good"
缺點： "the smell of the airplain was very bad"
優點： "The service and the meals, even in economy class."
優點： "The Price!"
缺點： "Would have appreciated different breakfast choices."
優點： "Friendly staff good service."
缺點： "The grill chicken served for dinner was cold."
優點： "Food was great. Plane was on-time."
缺點： "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
優點： "Everything on the plane was great."
缺點： "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
缺點： "Got lucky to be alive after the flight"
缺點： "Just as bad as it was from Rome to Istanbul"
缺點： "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
優點： "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
缺點： "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
優點： "very nice flight."
缺點： "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
缺點： "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."
優點： "General flight journey"
優點： "Crew was friendly"
缺點： "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
優點： "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
缺點： "the headrest is hard. Apart from that- all was fine"
優點： "Seat comfortable"
缺點： "Flight was delayed and overhead bin space was very small"
缺點： "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
優點： "The flight crew was so friendly and the food was really good."
缺點： "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
優點： "My seat"
缺點： "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
優點： "Like the overall KLM experience"
缺點： "Food could have had better quality and the stewardess served it all at once versus in the various courses."
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Seating is tight. The crew was great !"
缺點： "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
缺點： "Larger meals."
優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
優點： "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
缺點： "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
優點： "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
缺點： "Except for the man next to me - great!"
缺點： "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
優點： "Friendly crew."
缺點： "So many people on a 747!!"
優點： "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
缺點： "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
缺點： "The movie selection did not seem extremely varied."
優點： "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
缺點： "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
優點： "Nice to have a wrap for the snack."
缺點： "Would have preferred boarding by row - back of the flight first so would have been more organized."
缺點： "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
優點： "Nice flight, nice crew, and a nice experience."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
缺點： "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
優點： "Just great crew."
缺點： "Not comfortable at all and will not book KLM again."
優點： "My bagage broke"
缺點： "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Got to Amsterdam on time and everything was great including the staff"
優點： "newer plane, good staff"
缺點： "need better and more food options, more often"
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "Flight attendants were friendly, but they only had limited resources to work with."
缺點： "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
優點： "Spacious cabins, friendly service"
優點： "The crew was very nice and helpful."
缺點： "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
缺點： "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
優點： "No entertainment or food needed on a half hour flight. Otherwise excellent."
優點： "The service of the crew onboard"
缺點： "Entertainment not to many recent movies and the boarding process was a little bit confusing."
優點： "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
缺點： "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
優點： "The food was good, the service was excellent, and we had achance to sleep."
缺點： "Flight was delayed."
優點： "The crew was very friendly and professional"
缺點： "The seat space was a little narrow"
優點： "Delft-themed safety briefing was lovely. Excellent flight."
優點： "I usually don't like the food on the plane but the food with KLM was great!"
優點： "on time, luggage arrived."
缺點： "uncomfortable. No actual food or entertainment."