- 布雷肯里奇沒有大機場。 而需要由丹佛國際機場的機場提供服務。
- 想找飛往布雷肯里奇的便宜機票？25%的用戶找到以下價錢或更便宜的布雷肯里奇機票：台北 臺灣桃園國際機場出發單程NT$ 15,024，來回NT$ 17,052
優點： "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
優點： "Very smooth ticketing and boarding on Tokyo to Manila."
缺點： "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "服務 電影 雪糕"
優點： "Comfortable big seats. Great service by crew members. Clean and like new cabin."
缺點： "More variety on audio entertainment may be added."
缺點： "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
優點： "VERY FRIENDLY"
缺點： "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
缺點： "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "I loved the food and presentation. The service was excellent, very attentive stewardess."
缺點： "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
缺點： "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
優點： "The flight crew was incredibly kind and attentive"
優點： "food is above average."
缺點： "Cramped leg room for long flight"
優點： "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"
缺點： "Everything was great!"
優點： "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
缺點： "Nothing, it was a very positive experience."
優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
優點： "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
優點： "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
缺點： "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."
優點： "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
優點： "Everything was perfect! Thank you for a great experience!"
優點： "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
缺點： "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"
優點： "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
優點： "Food and drinks"
優點： "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
優點： "Overall flight was comfortable and staff was friendly."
缺點： "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
優點： "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
缺點： "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
優點： "JAL is the best airline I've ever flown."
缺點： "Food isn't to my liking but was good."
優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
優點： "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
缺點： "11 hr flight"
優點： "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
缺點： "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
優點： "The upgraded seating."
優點： "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
缺點： "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
優點： "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
缺點： "I wish they had a larger movie selection, but they had most "New Releases"."
優點： "Well-appointed airliner. Good food, comfortable seats, wide range of in-flight entertainment. And, as always, extremely polite and accommodating attendants."
缺點： "Seats don't recline far enough for comfort. I would trade this for leg-room."
優點： "Nothing in particular. I am still alive, so there is that."
缺點： "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."
優點： "It was a quick flight"
缺點： "Took over an hour from the time we landed to have luggage at baggage claim."
優點： "Boarding went quickly, staff was very nice, and pleased that we got a meal. I would definitely fly JAL again."
優點： "Excellent comfort and service. Staff were very helpful and frequently came around to check on us. The chairs very roomy and the food was too notch."
優點： "Very nice flight. No hassles"
優點： "Food flight crew media on board the plane."
優點： "Extremely friendly crews and great service."
缺點： "entertainment system doesn't work well."
優點： "Use and selection of entertainment system. Quick boarding process."
缺點： "The food on Korean airlines is better. Did not receive any of the immigration or customs paperwork on flight. My friend that flew in on American the same day was given both before landing."
優點： "The plane was nice and new and the crew and entertainment and timing were excellent."
缺點： "The seats were INCREDIBLY cramped which is really hard for a long flight like that. It was not enough room for a long flight."
缺點： "Uncomfortable seating"
優點： "Amazing service. The flight attendants were so helpful. Our first time on a 787 and we loved it."
缺點： "Nothing at all. U.S. based airlines have nothing on Asian ones."
缺點： "I would like to have a vegetarion menu option"
優點： "Clean airplane and ver polite crew."
缺點： "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."
優點： "Comfortable, easy, great service."
優點： "The vegetarian food is better than what was served by the other airlines I've flown in."
缺點： "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
優點： "Polite, attentive crew"
缺點： "Lie flat seats on the 777 did not go completely flat."
優點： "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"
優點： "First class on Korean long haul does not disappoint!"
缺點： "Nothing not to like"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
缺點： "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
優點： "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
缺點： "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."
優點： "Service, food, entertainment"
缺點： "Can't choose my own seats"
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
缺點： "Food was just ok"
優點： "I like all the email reminders and alerts"
優點： "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
缺點： "No legitimate complaints."
優點： "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
優點： "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
缺點： "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
優點： "Service and Food was great. The hygiene was good."
缺點： "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
優點： "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
缺點： "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
優點： "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
缺點： "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
優點： "The crew were excellent."
缺點： "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
優點： "I liked their positive & happy attitudes as well as their work ethic."
缺點： "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."
優點： "What I always like about Korean Air is the service of the staff from the check in desk to the cabin crew. Even when you fly economy the cabin crew is very attentive."
優點： "the food was excellent"
缺點： "I was upset with the lack of live television/satellite channels."
優點： "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
優點： "screen contents very good"
缺點： "seat is smaller than other flight"
優點： "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
缺點： "There was nothing we didn't like about our flight to Seoul"
優點： "Friendly service and food pretty good. Great price for value."
缺點： "Seating was changed even though i prebooked."
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
缺點： "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
優點： "Indian music in Audio section and Bollywood movies"
優點： "Service counter check in was very helpful"
優點： "I had a great flight."
優點： "Got me there safe. Took seoul to Vientiane laos direct flight. 5 hours. Staff was nice if you spoke Korean. Otherwise you better be good at acting things out."
缺點： "Flight attendants knew no english. Or very limited. Koreans got upset if anyone was speaking. small seats but not terrible. Low end budget airline for sure."
優點： "Over all, satisfaction service! Food, courteousness & facility"
缺點： "None zero"
優點： "Stewerdesses were great"
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
缺點： "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "Lot of space for legs and comfortable seats."
缺點： "Nobody could find my reservation for a special meal and I ended up eating nothing"
優點： "Food Comfort in seatting"
優點： "Fast Chaco in and nice crew"
缺點： "The food was not great and no vegetarian options"
優點： "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
優點： "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
優點： "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
缺點： "They need some vegetarian options for meals."
優點： "Staff was great and both the terminals and onboard"
優點： "The flight attendants were so nice and the food was really good."
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
缺點： "Same as above"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
缺點： "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
優點： "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
缺點： "Same repeating music"
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
缺點： "Food for vegetarians is not very good. But they certainly feed you a lot."
優點： "Customer service on ANA was as stellar as always."
缺點： "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
優點： "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
缺點： "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
優點： "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
缺點： "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
優點： "I enjoyed the hospitality and attention to detail."
優點： "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
缺點： "The Hollywood entertainment options were limited and not very interesting."
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "They came around often to see if we needed water or anything. Food was good."
缺點： "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."
缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
缺點： "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
優點： "Love everthing."
優點： "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
缺點： "Ordered Fruit Meal. It did not have a variety."
優點： "The crew was very efficient and the food was also good"
缺點： "You should add some veg dishes"
優點： "Cabin crew was fine, nice smooth flight."
缺點： "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
優點： "I missed my flight. The customer service agent was awesome!"
缺點： "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "flight attendant in business not as nice as sfo to narita"
優點： "Treated with respect and calmness."
缺點： "I waited 20 minutes for my baggage to return"
優點： "Entertainment system, comfort of the seats, staff, food, basically everything!"
缺點： "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
優點： "Very comfortable, and the crew was excellent."
缺點： "The international breakfast (Spanish Omelet) was mediocre. Poor movie selection – United has a much better and larger selection of movies."
優點： "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
缺點： "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"
缺點： "Food and entertainment options"
優點： "I like the professionalism, politeness and friendly service introduce by the staffs and of course the Pilot of the aircraft....very punctual."
缺點： "the food is good but still there is room for improvements."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Good service"
缺點： "This was a United Airlines flight. The crew were not very friendly. The seats were uncomfortable."
優點： "Food and service was excellent"
缺點： "Aircraft airconditioning was quite hot."
優點： "So much legroom and really friendly staff. The boarding was easy and so was deboarding. Was pleasantly surprised at how much more comfortable and efficient."
優點： "Crew were very nice and accommodating. Food was delicious. I had a truly pleasant experience with ANA."
優點： "Personal TV screen made the flight more bearable. Food was good but too salty. Crew was very polite."
缺點： "Announcers in English and Mandarin were not comprehensible. Mumbling, no enunciation... I have NO CLUE of what they wanted me to know!"
優點： "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
缺點： "The Price."
優點： "Everything 787!"
缺點： "Nothing 787!"
缺點： "All good"
優點： "Service was great especially the food"
優點： "wide seats. great service. on time."
缺點： "food was not as good as one would expect."
優點： "Crews were all nice, respectful and helpful!"
缺點： "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
優點： "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
缺點： "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
優點： "the flight schedule are very good"
優點： "crew was very polite and cheerful."
優點： "Prem econ very good. Crew very friendly."
優點： "The attendants are pleasant to the eye, thats about it."
缺點： "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
優點： "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
缺點： "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
缺點： "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
優點： "Everything great personnel"
優點： "Friendly crew, efficient boarding"
缺點： "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
優點： "Great service"
優點： "ending meal was very late like an hour or less before landing"
缺點： "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
優點： "Superb service throughout from check in to on flight."
缺點： "Seat on outbound had a slight issue."
缺點： "breakfast was terrible"
優點： "evening meal was delicious"
缺點： "breakfast was terrible, and not properly heated, risky food handling not acceptable."
優點： "Very comfortable great personal service. Smooth flight,on schedule."
優點： "Very friendly crew & modern aircraft"
優點： "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
優點： "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
缺點： "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
優點： "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
缺點： "Economy class isn't great for a long haul flight but the staff make it much more bearable."
優點： "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
缺點： "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
缺點： "Old plane. Old in flight entertainment."
優點： "Safety, Friendlyness, Seats, Entertainment"
缺點： "Headphones were not functioning properly"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "The wonderfully kind and friendly air hosts and hostesses"
優點： "Everything else was good"
缺點： "Old aircraft with tired looking seats."
優點： "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
優點： "Entertainment was great"
缺點： "The food is getting worse"
優點： "Professionalism and friendliness of crew"
缺點： "Seat not great for my length even though it was business class"
缺點： "cramped uncomfortable seats freezing cold"
優點： "Excellent crew, efficient processes and overall relaxing"
缺點： "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
優點： "Crew was very attentive and professional"
缺點： "Return flight the movies were the same as three weeks earlier."
優點： "Leg room in economy is good, even for tall people. Food was actually quite good."
缺點： "Two of our family's seats would not recline, although they were not near an exit row."
優點： "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
缺點： "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
缺點： "Same food options as previous flight Not as many movie options as the longer flight"
優點： "Great food and plenty of movies. Friendly crew"
優點： "Great Food"
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
優點： "The food was great!"
缺點： "The announcements coming from the boarding crew were not clear or hardly under stable."
優點： "We love travelling Singapore Airlines and always try to travel with them if we can"
優點： "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
缺點： "I'm good with everything as there was really no down side"
優點： "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
缺點： "My husband reacted to the spicy beef/rice dish served for breakfast."
優點： "Crew was great, very responsive and hospitable!"
缺點： "more lunch choices, especially choices without dairy products."
缺點： "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
優點： "Seat comfortable"
缺點： "Flight was delayed and overhead bin space was very small"
缺點： "Boarding was very slow."
優點： "The space at my feet with the chair in front was a bit akward."
缺點： "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Amazing crew"
缺點： "Larger meals."
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
優點： "Friendly and efficient crew. Flights were on time if not even early."
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
優點： "Light snack and complementary wine"
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
優點： "Flying with KLM is a pleasure"
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
缺點： "Didn’t happen."
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Sound was broken on my TV set!"
缺點： "Called stewardess twice to assist. No response!"
缺點： "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
缺點： "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
缺點： "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
優點： "Everything. Staff incredible."
優點： "Great crew service. Among the best ever."
優點： "They were awesome."
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "Food and staff were great"
缺點： "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
優點： "It was a short flight so it was O.K."
缺點： "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
優點： "leg room economy compared to KLM"
缺點： "full flight, no upgrade possible"
缺點： "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
優點： "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
缺點： "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
缺點： "I slept didn't have snack offered and no entertainment"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
缺點： "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
缺點： "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
優點： "Quick and efficient flight. Crew very organized. Great language skills"
優點： "Flight was quick, professional, friendly."
缺點： "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
缺點： "Lost lugage not yet delibered"
優點： "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
缺點： "Breakfast food wasn't very good."
優點： "Good service."
缺點： "Business is EconAnthro my seats with the middle seat open."
優點： "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
缺點： "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."
優點： "Lie Flat Seats were awesome. Service was excellent."
缺點： "everything - absolutely no frills"
優點： "on time, luggage arrived."
缺點： "uncomfortable. No actual food or entertainment."
優點： "On time"
缺點： "Terrible boarding process. Clunky landing."