Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
優點： "Price is good"
缺點： "The food can be more improve"
優點： "Smooth boarding"
缺點： "If they could serve a light snack would be good"
優點： "Amazing crew, very nice and helpful."
優點： "Crew , amenities and food"
缺點： "20 min late but acceptable for a 15 hr flight"
優點： "Cabin crew was amazing!"
缺點： "Food was mediocre and we've had better on Singapore Airlines before."
缺點： "Seats after 1st hr, will feel uncomfortable"
缺點： "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
缺點： "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
優點： "Seats were good"
缺點： "Food could have been better"
缺點： "Great Airline. Great staff and service. Good food and drink."
缺點： "5 crying babies on a red eye. Don’t know if that can be prevented."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Everything was fine."
優點： "Seating was spacious, crew was attentive. Boarding was efficient."
缺點： "The food choice was not pleasing to me."
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
優點： "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Amazing service!"
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "The crew on this flight we amazing had a great flight Thank You"
優點： "More leg room than other airlines, superb service and excellent food!"
優點： "I liked there was entertainment"
缺點： "It was an old tired plane"
優點： "friendly staff top Service top Inflight"
缺點： "old aircraft, no usb or power point charging. choice of 5 movies"
優點： "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
缺點： "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
優點： "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
缺點： "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
優點： "Crews are truly nice and patient"
缺點： "Crews are very nice, food are not really good"
優點： "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
缺點： "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
優點： "I got in some exercise during the delays and gate changes"
缺點： "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
優點： "Crew is big on service and being true professionals. Always smiling and being attentive"
缺點： "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
缺點： "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
優點： "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
缺點： "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
優點： "Great flight amazing service"
優點： "The entertainment 100s of movies & Shows The very good portions just right"
缺點： "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
優點： "Everything else was good"
缺點： "Old aircraft with tired looking seats."
優點： "Great service, great experience."
缺點： "I liked it all."
優點： "The SIA crew is the most gentle and careful I have ever encountered."
缺點： "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
優點： "Staff on board were lovely."
缺點： "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
優點： "Flight on time"
缺點： "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
缺點： "The video screens need to be upgraded"
優點： "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
優點： "Thank you flight itself was v good but not check in"
缺點： "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
優點： "loved the hot towels and the entertainment provided"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "The crew was very patient. The foid was very good"
缺點： "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "generally good overall for a 14 hour long flight"
缺點： "legroom could always be better for me......but this was similar to most other airlines"
優點： "Very personable and always a smile."
缺點： "Best business I have the pleasure of enjoying."
優點： "The flight was on schedule, departure and arrival."
缺點： "The seats were very narrow."
優點： "flight was very empty, so crew very accommodating. boarding simple with so few"
缺點： "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
優點： "Every aspect of travel was excellent, boarding, flight, crew services"
優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
優點： "In flight entertainment was excellent"
缺點： "My first flight the seat was towards the back and was smaller than others."
優點： "cheuk in 快！吾使等太耐！"
優點： "I love everything about Emirates."
優點： "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
缺點： "Very small plastic cups of water. On-board on call crew service was slow."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Entertainment. Free 2 Hours wifi acccess"
缺點： "Was late to depart. Having to take the bus to the airport terminal."
缺點： "I cant cause im still at quantos waiting for them to find my god damn bags!"
優點： "Comfortable seating"
缺點： "No problems"
缺點： "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
缺點： "About 30 of us waitined about 20 minutes for the bus to transfer from plane to terminal . I only had 35 minutes to get to my gate for my transfer to Glasgow . No chance for anything to eat . Not happy ."
優點： "Great video console for a short 1.5 hour flight to Yangon"
缺點： "Nothing. Everything was fantastic. Just a really nice quick flight."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
缺點： "It does not fly to all the destinations I travel to."
優點： "all entertrainment onboard is excellent ."
缺點： "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "the flight was on time"
優點： "Entertainment is good"
缺點： "Flight was good"
優點： "Vego food was provided Lots of meals"
缺點： "Some of the food wasn't as tasty but it's airplane food"
缺點： "Did not get wheelchair assistance for my dad as requested."
優點： "Crew were efficient and moved things through"
缺點： "Food could be improved as was movie selections"
缺點： "Entertainment system at my place didn't work properly."
優點： "Attentive flight crew and spacious interior"
缺點： "Food food and food"
優點： "- Excellent entertainment. New movies in various languages."
缺點： "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
優點： "food, comfort, entertainment, staff - very good all round"
缺點： "toilets could have been a bit cleaner"
優點： "Best airline ever. International personnel, extremely friendly. Great duty free shopping and entertainment on board. Bravo Emirates!! Way to go..."
優點： "Space and the fact that everything worked. Food was excellant."
缺點： "I always like Emirates."
Stewards were exceptional. Flights on time.
Overall a pleasant flight
Dealing with customer service was a terrible experience. Our flight was changed by the computer system to a different flight a full day later, and we were given no option to change it. It took us a full 6 hours of waiting before we could actually talk to a human on the phone to help us get it fixed. Then we had to talk to customer service at the airport as well which was a 90 minute wait. The employees were wonderful and helpful when we talked to them, but the wait time was unacceptable.
The staff was very friendly, they were enforcing good safety practices. It's pretty good value for the money, too.
It was quick, plane was loaded and the service on board was ok
優點： "The captain was very professional"
缺點： "Departure was late because of problem with thrust reversers. Once the plane started to push back after 1,5 hours delay, we had to return to the gate for another 30 mins because of an error on the maintenance logbook entry."
優點： "I like when they dim the lights so I could sleep"
缺點： "Flight attendant was rude, I was too tired to deal with her attitude"
優點： "I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years."
缺點： "Keep it up!"
缺點： "Play primetime tonight cancel playing in late overnight real pain in the butt"
缺點： "I never got to go on my trip... wasted all my money and never got anywhere and can't seem to get a refund or at least another ticket."
缺點： "Сиденья хуйня"
缺點： "Speaker volume was too high."
優點： "Once the flight began everything was fine"
缺點： "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
優點： "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
缺點： "Would've been nice to have had an eye mask / blankets on a red eye flight..."
缺點： "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."
缺點： "The flight was delayed 40 minutes but then they intentionally lied to the passenger's and boarded the airport to tell them they will be moving away from the gate and park for 1.5 hours. Sneakly little unethical you know what ."
優點： "Everything went smoothly. The boarding process, the time of departure, the food, and but for an aborted landing we would’ve been on time. As it was we were only 15 minutes delayed"
優點： "on time, even a little early"
優點： "There was air to breath."
缺點： "Having to check a carry-on bag, then finding out there were multiple bins empty. What compounds the lie; now that we are on the ground, the ground crew cannot remove the checked luggage due to weather. Now I'm stuck without anything! No one at American want to help me out of this situation."
優點： "Plane was alright."
缺點： "Delayed departure delayed deboarsing. Extra flight time = 1 hr due to delays."
優點： "Fast flight."
缺點： "Hours of sitting without free Wifi and flight attendants that could care less. Also the small print in all of AA’s ticket deals and what they really don’t offer."
缺點： "Boarding is always awkward on any airline. If you boarded back to front and deplaned front to back, time and aggravation would be reduced."
優點： "Everything was fine except..."
缺點： "The directions don’t work to connect to in flight entertainment."
優點： "The crew was nice."
缺點： "The plane was from 1970 and I mean that. A 10 hour flight with only main cabin tvs, no wifi or outlets? Atleast hand out ipads. The food was also absolutely disgusting. I know it's airplane food, but what a horrible first impression to anyone coming over to the US for the first time and they eat BBQ chicken that tastes like dirt."
優點： "I was truly surprised by how smooth the entire experience was on this flight. The crew was excellent and the flight was on time!"
缺點： "The Video on Demand service for movies, TV, and Music would skip every 10 to 20 seconds, jumping forward about 2 or 3 seconds at a time...making videos unwatchable. This was a problem for my seat, the two in front of me, and apparently many other seats on the flight."
缺點： "This was actually an American Airline flight with other carrier names. I hate how AA tries to get passengers to pay more for seating. Even less than 24 hours before the flight they were trying to trick me into selecting a less desirable seat or pay an additional $93 per seat. It was only because we got to the airport early did better seats mysteriously become available. Even after selecting seats they still tried to get us to pay for "better" seating."
優點： "Lost bag, came on later flight Totally disorganized TSA on Dallas very rude"
優點： "Lots of in-flight entertainment and plenty of service."
缺點： "Food choices left something to be desired but still good. I was in the middle seat, which nobody likes but other than that, it worked out."
優點： "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."
缺點： "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."
缺點： "I felt like cattle. Horrible for long haul flights."
缺點： "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
優點： "flight left on time and went smoothly. Flight crew was very nice."
缺點： "person next to me did not fit in their seat and spilled over into mine. Could not even put armrest down - so i was sitting in less than a full seat.."
缺點： "Rude staff, they changed our flight 2 times and did not offer a drink or food"
缺點： "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."
優點： "Nice, comfortable aircraft Nice Crew"
缺點： "Boarding process was slow and delayed. Flight late but that was due to late departure and some weather issues I'm a frequent flyer and my number is registered but still I end up in last boarding class?"
缺點： "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."
優點： "Snacks and Beverage"
優點： "Very comfortable"
缺點： "Kept asking passengers pretty boarding to check luggage due to limited space...yet after we boarded there was at least 1 completely empty overhead compartment."
優點： "On time."
缺點： "Seats are not roomy, but that's par for the course."
優點： "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
缺點： "Several consecutive issues delayed our start, then had a weather hold before we could descend. VERY crowded, got stuck with a window seat with a very large man next to me--better than B or D, at least."
優點： "Volare con American"
缺點： "No snacks offered! No alcohol drinks offered!"
優點： "Easier to board. Smaller plane so not as many people to climb over"
缺點： "Planes overall every airline are too tight but AA seemed better than others I've been on actually"
優點： "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
缺點： "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
優點： "The service was ok"
缺點： "First when I was checking in I didn't know I only can check in 2 baggage so I had 2 baggage and a 32" TV that I couldn't my TV and at Tampa they took my carry on bag because is was full and I didn't wanna do that they wasn't professional so I'm not happy with my trip."
缺點： "You couldn't hear anything as people boarded."
缺點： "We were never offered our drink or snack. Then the male attendant called my wife "sir" when asking her to put up the tray table"
Terrible!!! My 1hr connection turned to 11 mins and the gate agent closed the flight so I missed it. Thankfully the kind agent to a Rochester flight, leaving 20 mins later got me on that flight. The airlines need to do a better managing this in this environment where flights are reduced and fewer options. They know we are coming and holding a flight for 5 mins especially when it is the last flight of the day to a destination.
缺點： "Very long wait, though good communication. Rather bumpy flight."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Sits not suitable for long distance travel"
優點： "Crew and boarding"
缺點： "Seats are tiny"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "The cabin was actually warm & toasty...used to it being chilly. Knocked everyone out for the flight. Staff was friendly & professional"
缺點： "It may have been a little too warm."
優點： "Delayed notifications"
缺點： "Hours of delays and no courtesy by airline."
缺點： "VERY close quarters."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "First time didn’t sit on runway. Landed early"
優點： "Crew was nice, but could tell they were tired."
缺點： "Waited for late connecting flights almost 40 minutes (15-20 people). First class seats were like bricks - lower cushions need upgrade or replacement. Very hard landing including a good pavement “bounce”. Not what I would consider first class accomodations all around. 3 different baggage claim turnstiles until they finally got it right."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Such a downgrade from other airlines! Awful! They board backwards. Usually the back seats board on the plane after the special needs people. Makes more sense, people are out of the way. My water was poured into a cup from a big water battle. I like how Jetblue gives me a personal water bottle and a variety of snack option. I was given a "snack mix" on this flight which was not good. I hated this flight and there were NO televisions, or usb ports to charge phones. Never again. They didn't even have enough room for carry on bags for everyone. Thank god I packed light and didn't need to use that option. Good to know United Airlines has crappy everything."
缺點： "Flight was cancelled. Waited on phone twice for 45 plus minutes to find alternate flight."
優點： "The flight was delay by 2.5 hrs"
缺點： "Delay by 2.5 hts"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Booked on flight next day but much less convenient than original direct flight."
優點： "On time; good legroom"
缺點： "Paid an up charge for a seat that didn't recline; guy next to me was farting all flight long"
缺點： "Disorganized boarding. Changed gate without notifying anyone. Running around trying to catch connection with very little time."
優點： "The attendant on this flight was very nice. many times and to get on a flight with United the attendants seem like they don't want to be there and they don't want you to be there. But this man was genuinely joyful to each customer."
缺點： "The boarding process was ridiculous having five flights leaving out of one gate in five minute increments is very confusing this could definitely be better organized"
優點： "Nice employees."
缺點： "Four hour delay, caused missed connection. Had a 3 hour plus layover but not long enough. 17 hours SEA to LAX. Not sure there won't be more delays."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "Flight was delayed two hours because they were waiting on an aircraft, which happens but no one to the time to explain or apologize even when asked. An apology goes a long way when you are stuck in an airport with every restaurant closing and you're hungry and tired. Definitely only flying delta or southwest from now on."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Slept so can't complain."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "I didn't like much. The employees were great and that's about it!"
缺點： "I've only flown with United for four flights. And of those four flights they have been delayed for three of them. To be specific about this flight, straight off the bat the flight was late due to a late arriving plane.. Understandable. Then to top it off they had no pilot. So then the 1.5 hour delay has now turned into a four hour wait. But I'm still waiting for the flight so the wait could be even longer yet. The airline should consider refunding everyone's money on this flight. An hour delay is one thing, but four hours is uncalled for. Never flying with United again."
優點： "It was dirty there were crumbs on the Table"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "My connecting flight from IAD to BUF was cancelled due to aircraft maintenance; huge inconvenience. My checked luggage was lost and the rebooked flight had another layover. Not impressed with United."
優點： "Cheap flight no problem."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "short flight nice crew"
缺點： "no food like in Europe"
缺點： "Small seats. They r making problem cause of small camera bag and the plain was half empty!"
缺點： "Flight cancelled. No accommodations provided"
缺點： "They overbooked the flight. I bought my ticket 3 months in advance but I was not given a seat until moments before the flight. Terrible. Never again with this airline."
優點： "A little snack going with the beverage service. The wifi was cheaper than Air Canada's."
缺點： "Minimum legroom, entertainment system is not on demand and u have to pay for that...Wifi is way slower than the one on Air Canada. Also, boarding was very chaotic and the gate agent seems really not wanna work there."