優點： "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
缺點： "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
優點： "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
缺點： "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."
優點： "I have never been in a flight where a handful of small children were able to make so much noise. There was one 4 year old that talked so loud for ten hours that not even my headphones could drown him out. Not once did any of the parents tell these kids to use their inside voice"
優點： "Nothing special in this trip."
缺點： "Flight delayed so much, food was okay, fork"
優點： "Just a fantastic crew, great airplane the Air Bus much more comfortable than the 777 .."
優點： "Generally the standard was good as I've come to expect from Emirates"
缺點： "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."
缺點： "Food. And also seats. We r silver class and should have been assigned better seats."
缺點： "Hard sandwhich"
優點： "Everything from the plane, crew service and timing. Excellent"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Entertainment offer was great. Live channels, talks, movies, etc..."
缺點： "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."
優點： "everything was very nice!"
優點： "Easy, friendly and comfortable."
缺點： "Last row seats so was a bit noisy. But nothing too bad."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Service onboard the flight was good."
缺點： "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."
優點： "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
缺點： "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"
缺點： "Wifi kicked me off after not even using my desired amount yet."
缺點： "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
優點： "Trip was shorter by at least one hour than projected."
缺點： "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
優點： "I like the meals"
缺點： "It is hard to request a window seat"
優點： "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."
優點： "On time departure"
缺點： "No food at all, the same flight in the other direction had food."
缺點： "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
優點： "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
缺點： "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
優點： "It was good services"
缺點： "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."
優點： "• Food was good •The flight was comfortable and I felt saved •The crew was very nice •The flight was cheap compared with service •The entertainment was excelent but you need to add more songs from Africa ."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Pleased with everything."
優點： "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"
優點： "Seating was good in business class"
缺點： "Toilet signs not working , food , service ,"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
缺點： "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"
優點： "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
優點： "surprisingly the high definition 17inch screens and the plenty of movies was essential"
優點： "The world's best, but."
缺點： "A little more legroom in economy would be nice."
優點： "Overall had a great flight.. Timing was good! Good food and very friendly staff. Love to travel with emirites again."
優點： "You get great service even when sitting on economic class. The food was very good and the crew was cordious, polite and very professional and accomodating."
缺點： "The boarding process was slow but might had to do with the fact that there wereseveral families with children."
優點： "Variety and choice of media entertainment was excellent."
優點： "The airplane was nice and clean, good selection of movies and music."
缺點： "I didn't like the service! Flight attendants are not very helpful Food was very bad!"
缺點： "Boarding was very haphazard Jain food had dairy in it. It should be no onion, potatoes Etc and no dairy."
優點： "Through out my journey, I was forced to eat what was available. I had ordered Muslim meal for the entire trip and I got to eat only chicken meal and one one occasion, Vegetarian meal. Emirates seams to be loosing quality these days. I am a big fan of Emirates but off late things are not as per the expectation."
優點： "Good service"
缺點： "Didn't have any problem"
優點： "Service, comfort, timeliness"
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