優點： "Clean facilities and polite staff. Very short flight"
優點： "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
缺點： "Seats get very uncomfortable over time. More leg room."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
缺點： "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
優點： "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
缺點： "Flight wasn’t as long but if you add up the lay over time, it end up being long."
優點： "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
缺點： "The movie selection was small and a bit outdated"
優點： "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
缺點： "Overnight flight is brutal. But that can't be helped."
優點： "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
缺點： "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
優點： "Staff was friendly"
缺點： "More food offerings like snacks and fresh fruit options"
優點： "Friendly crew, good movie selection, USB port."
優點： "very comfortable seating/sleeping in Prestige (business) class."
優點： "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
缺點： "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
優點： "Attendants friendly, cabin clean"
缺點： "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
缺點： "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
缺點： "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
優點： "some area the A/C does not work"
優點： "Food, service"
優點： "Great entertainment options and all complimentary supplies not"
優點： "Great service, very clean"
缺點： "Flight was delayed"
缺點： "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
優點： "Food, service"
優點： "Seats more comfortable than other planes"
優點： "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
缺點： "I wish they had a few more updated movies and kids movies other than that no complaints"
優點： "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
缺點： "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
優點： "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Korean Air eventually returned my money"
缺點： "What I booked was changed to an impossible connection, 6 hour layover. Ultimately had to cancel reservation and rebook an alternative not through Kayak"
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Excellent Service !!! All you can Drink (Beer/Wine). Two Delicious Meals Served. A Third One if you were still hungry. All these Included With The Price I Paid! Less than$650 R/T during the Off Season. Plus, Good Selection of On Board Movies and Programs. Prompt and Courteous Service from the Korean Airlines Ladies. Took Off On Time, and Arrived On Time. Actually, on the way back, we got in early by 35 Mnts. Will Definitely Book Again With Korean Airlines. No Regrets !"
缺點： "Justfly has the worst customer service. There is no way to complain either. There is no executive office. They are not on any rating sites. They just don't care, because they are not held accountable for their actions."
缺點： "Flight delayed 6h Terrible"
優點： "The flight got us there and back as planned."
優點： "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
缺點： "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
優點： "Staff are first class....efficient, polite...anxious to please. very well organized flight."
缺點： "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
優點： "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Great Service Check-in Process Boarding Process Lounge Food"
缺點： "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
優點： "Service counter check in was very helpful"
優點： "The crew were very friendly and helpful. I appreciate how attentive they are."
缺點： "Kids in business class. Do not like that. They're loud and needy. I pay a lot to feel relaxed and enjoy peace. Need more tv shows and better ones. Censoring movies made it hard to understand certain parts."
優點： "Beverage service satisfactory."
缺點： "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."
優點： "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
缺點： "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
優點： "The movie selection"
缺點： "Let's start with the overrated leg space and seating comfort. It was cramped as with any other regular airline. Seats in the economy section are not comfortable and have no back support. These seats should have better cushions and back support. Our flight attendant had a bad attitude after we asked for wine and didn't offered us any beverages for at least two occasions. No warm towel either. She just skipped us like we were not there. The meals are just ok. Nothing remarkable. Then we stand in line for almost two hours after a 14.5 hours flight to get through immigration. The overall experience was not good at all and for that price the comfort and service should be much better."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
缺點： "I'm a tall guy so I didn't have enough leg room to lay down"
優點： "The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe"
缺點： "For the entertainment there weren't enough choices of movies."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Clean safe comfortable plane seats. friendly staff."
缺點： "A small credit for miles as the Wifi didn’t work."
缺點： "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
優點： "Great crew!"
缺點： "Did not get upgraded :)"
優點： "Crew is amazing, seats are pretty good."
缺點： "On time, baggages checked in and were made available on time."
缺點： "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
優點： "Comfort is excellent"
缺點： "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
優點： "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
缺點： "Food really bad on both segments."
優點： "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
優點： "New plane, charging stations"
優點： "The flight crew was amazing! Very helpful and did everything they could to assist!"
缺點： "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
優點： "Ryan was great! Very nice and professional, would love to see him on a future flight."
優點： "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
缺點： "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
優點： "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
缺點： "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."
優點： "The entertainment was nice."
缺點： "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."
優點： "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
缺點： "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
優點： "Delta is my favorite airline. Smaller planes with two seats two a row."
缺點： "I was told to check my luggage even though there was still overhead bin space."
優點： "If offering free WiFi to Amex platinum card holders it needs to work f"
缺點： "Fix it"
優點： "Food was decent and crew were nice enough"
缺點： "Seat space was small and cramped. Entertainment was poor unfortunately"
優點： "I got home on the day I planned."
缺點： "This is the second time we've flown from NYC to SC on Delta and it's the second time they messed around with the departure time. We actually got back to SC pretty much on time but the confusion is aggravating and stressful when you're ready to get where you are going. Both times we got to SC when scheduled and Delta appears to think that makes everything fine. Not quite..."
優點： "The flight attendant was nice."
優點： "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
缺點： "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
優點： "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
缺點： "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"
優點： "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
缺點： "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."
優點： "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"
優點： "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
優點： "Everything was delightful on Delta’s side. Very comfortable. Great service."
缺點： "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
缺點： "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
優點： "Crew very cheerful and friendly"
缺點： "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."
缺點： "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."
優點： "Gate agents were very helpful and kind"
缺點： "The flight was late. Not a lot of communication as to why."
優點： "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
缺點： "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
缺點： "The flight was over an hour late arriving ATL at gate after our original connection had departed. We had to change to later flight from ATL to JAX."
優點： "The staff and crew were great help all along the route and the planes were well kept and clean."
缺點： "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
缺點： "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
缺點： "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
缺點： "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
優點： "Friendly staff/ comfortable seating."
優點： "The cabin crew serving the main cabin were exceptional. They were efficient, kind and FUN. We were an hour late leaving and 2/3 of the plane was worried about tight connections. They handled it with grace giving each person their departing gate and asking everyone to let a gentleman off with a 10 minute connection. They made the flight memorably enjoyable."
缺點： "Being an hour late isn't ideal and I understand that it wasn't their fault (the plane was late arriving into Denver. Those things happen. They still goto people to Detroit in time to make connections--barely."
優點： "crew was very respectful and kind"
缺點： "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
缺點： "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
優點： "Low price."
缺點： "Delta provided no information as to why the flight was late. No earlier flights on other airlines were offered."
優點： "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
缺點： "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."
缺點： "Same shows & movies"
優點： "The comfort of first class reclining seats."
缺點： "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. So much so I dont remember it The snack was two salads. Regular snacks were Cuban sandwiches or roast beef sandwich. Even the stewards said Inshould complain to Delta. Pretty sad for what the cost of a first class ticket."
缺點： "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
優點： "stewardess was very kind and tried to make people happy during delay"
缺點： "grounded in charlotte for over an hour despite captain giving false estimates and assurances over intercom. leg room tight and my chair could not lean back."
優點： "The crew.was so rude, even from the check in process"
優點： "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
缺點： "The food! Bring back real food please"
優點： "I used frequent flyer miles for the tickets."
缺點： "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."
優點： "The crew was very friendly and helpful."
缺點： "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
優點： "Flight left on time."
缺點： "No charging points at seat and armrest headphone jacks did not work."
優點： "Very competent flight attendant."
缺點： "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
優點： "There were 2 crew members who were very helpful and nice."
缺點： "The movies were kind of poor but the worst part really was the service. Most were not willing to help me at all (I was traveling solo with a baby and carry on baggage + a car seat). One stewardess even told another passenger to carry something back for me since the crew was too busy."
缺點： "Flight delayed one hour"
缺點： "Not comfortable seating bad food fruits were smiling and they made me to check in my carry on bag to charge $60 Will not recommend or travel international again with this airline"
缺點： "Typical tight seating, aircraft showing age."
缺點： "Because of 12 hr between original flight and this flight, we drive"
優點： "Going on vacation"
缺點： "Tvs for all seats"
優點： "The overall boarding process was great although slightly delayed. The in flight entertainment was great and the plane was clean. The announcements made by the pilot were comforting as we experienced a rough decent."
缺點： "The plane was very warm and the flight attendants were not very nice. We had to sit for an extended period of time and when we finally were allowed to get up, the flight attendants were rude when I had to head toward the restroom."
缺點： "Flight Chicago to Phoenix didn’t arrived on time st gate and we missed flight to Fresno"
優點： "Quick boarding, nice plane, tv at every seat."
缺點： "T.v. kept getting interrupted, and the automated voiceover would be followed by a person saying the same thing."
優點： "The crew was very nice and the flight attendant so helpful. We travelled with our 3 kids, one in a diaper. When we realized we left our diaper bag at security in the airport, he offered to help us find a diaper by asking other passengers with kids. They were very generous with diapers and wipes and it wasn’t great to experience the kindness of strangers."
缺點： "We couldn’t get the free in flight entertainment. The WiFi wasn’t strong enough. The snacks were fine, but looking back I don’t think there was any food offered for sale."
優點： "Easy boarding crew was friendly"
缺點： "Flight was late"
優點： "Landed safely and on time. Crew was nice."
缺點： "Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
優點： "I liked the wide and spacious seating."
缺點： "Due to the planes running late we had to board the plane without the plane being cleaned beforehand. I had to ask a stewardess to wipe down the crumbs and spilt coffee on my seat before I could sit down. It was REALLY disgusting!!! There was crumbs all over the seats, Seatbelts and floor."
優點： "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
缺點： "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
優點： "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
缺點： "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
缺點： "Late , didn't make it on our flight back to Santa Ana"
缺點： "Compared with the 3 x 3 seating configuration on the AA A321 fleet, the 737-800 seating is very cramped. Significantly less leg room."
優點： "I enjoyed the crew members, they were very nice and smiled despite it being so early. I also enjoyed that they mentioned about the free movie watching option if you have the AA app."
缺點： "I didn't like that they didn't offer any snacks such as pretzels or cookies. Other than that, it was a very comfortable flight."
優點： "Crew On time Boarding"
缺點： "Seat space very tight and I’m not a very big person Seat ahead of me fully reclined left me even less space Seats are very uncomfortable Expected more for the cost of over $200 one way"
缺點： "Not enough leg room for tall people unless you pay extra."
優點： "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
優點： "Easy boarding"
缺點： "Would you like a beverage? Not unless you asked and that was only if you could get her attention. Truly felt like a second class citizen in this fight"
優點： "Staff courtesy."
缺點： "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."
優點： "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"
優點： "We liked the effiency and politeness of the staff. We enjoyed the movies, the food was better than normal."
缺點： "We were very unhappy at having to pay extra for our seats after we had booked the airfare. Especially on the way to Paris when there were so many extra available seats! I counted 50 available seats!"
缺點： "Seats are not designed for long haul flights"
優點： "It was uneventful and nobody got aggressive or put hands on my."
缺點： "No free meal was served."
缺點： "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
優點： "the plane, a 380, had comfortable seats, fewer occupants, more and easier access to bathrooms, did not like the larger plane I flew on going to Australia, it held 700 persons could physically reach the lights and when on, they didn't disturb anyone vegetarian food was delicious and nutritionally sound and varied love the soft blankets"
缺點： "not a very good choice of current movies"
優點： "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
缺點： "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
優點： "It was good fly can't complaint the attention was great"
缺點： "When I was flying to Arkansas from NY they didn't give anything to eat"
缺點： "Board keeper rude to several guest who didn't want to check in their bag when there was plenty of room on the flight."
優點： "Everything was on time"
缺點： "Not enough room between seats"
優點： "Same as above "loved everything" excellent flight!!!"
缺點： "Delayed for 30 mins due to traffic going in to Boston."
優點： "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
缺點： "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
優點： "Flight was early both ways. Pleasant experience"
缺點： "Having to pay $50 to check bags when if I had been able to to Ak Air check in they would have been free"
優點： "The crew"
缺點： "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
優點： "All was fine,"
缺點： "The plane was very old"
優點： "The view out the window"
缺點： "The delays the gate changes the almost missing my connecting flight because of the delays the running through two concourses to get to my connecting flight"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "The view."
缺點： "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "The comfort on board for economy class was great, I didn’t feel like a sardine in a tin can. The configuration of the Boeing 787 was also excellent. The crew was as well also great. Overall we were quite surprised."
缺點： "Seats were super small, people kept bumping us, and so did the crew, without even say sorry"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "Poor service, cramped seats, screens small. Lufthansa does really well. This was a United flight and the difference was huge. United has no idea about service. Plus they changed our last leg without informing us that it was an hour and a half later. Then it was delayed. We left SF airport the time we were meant to be landing in SLC. That is a lot of extra time after a 11 hour flight. We were exhausted and not able to get home and sleep."
缺點： "Seat space was very tight"
優點： "Smooth flight"
優點： "The attendants tried to be cheerful in a difficult situation."
缺點： "Once we were boarded we waited for a long time in a crowded stifling hot plane. Requests to the crew were met with helplessness on their part!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Such a downgrade from other airlines! Awful! They board backwards. Usually the back seats board on the plane after the special needs people. Makes more sense, people are out of the way. My water was poured into a cup from a big water battle. I like how Jetblue gives me a personal water bottle and a variety of snack option. I was given a "snack mix" on this flight which was not good. I hated this flight and there were NO televisions, or usb ports to charge phones. Never again. They didn't even have enough room for carry on bags for everyone. Thank god I packed light and didn't need to use that option. Good to know United Airlines has crappy everything."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Missed both my connections"
優點： "The services"
優點： "I liked that we didn't crash into snowy mountains. I like that we landed."
缺點： "OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
缺點： "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
缺點： "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "I'll always contact kayak for my up coming flights"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
缺點： "This is the second time I have had a flight flat out cancelled to Burbank from SFO for blurry reasons. I was told it was an air traffic control issue. I was re-routed to LAX, which defeats the entire purpose of booking this particular flight."
優點： "United delivered us to Anchorage so late that we missed the very last flight out of Anchorage to Homer. We had to pay for a hotel room and full price tickets to fly the very next morning. Because United delivered us to Anchorage so late, we had to spend so much money on the hotel and next day flights. Until this point I have always been happy with United but I don't think we can go with United anymore after this."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Quick boarding, comfortable seats, leg room"
缺點： "Had to ask more than twice for a refill before attendant remembered, and there was no space overhead for my bag so it had to be checked."
優點： "The flight crew on this route is one of the best that ive ever had the pleasure to have been served by. The ladies were extremely helpful and were always out helping serve the people"
缺點： "The cost of the entertainment and that it didn't work all the way. Lost like the last two hours of the flight, not very good especially having to pay for it"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "The flight was 1 hour late because soeone forgot to turn the batteries off. After waiting 50 minutes in line they would not assis with new connections endwd ip spending the next four hours getting to a new Airport and flight which was also late"
缺點： "Missed it due to delays"
優點： "I had long waiting time for my flight from ORD and asked at stall if i can get early flight and the person at desk checked the system and get me early flight with no charge in cooperative and helpful manner with smiley gesture ."
優點： "stewards left me alonee to sleep"
缺點： "Over crowded back half of the plane... With the first 10 rows basically completely empty (only 8 people in the front 60 seats) That flight to anchorage arrived an hour early which is awesome, but we had to wait 45 min on the plane "for an empty gate" they said. There were at least 4 empty gates I could see from my window in the sand terminal we ended up deboarding at. Very frustrating"
優點： "Customer service was excellent,very friendly."
缺點： "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
缺點： "There were a lot of children on the flight."
缺點： "No alternative options given. Slow response. No retrieval of email confirmation after purchase of trip. Flight was delayed and no notice was given. Rental car had to ordered last minute and was left without room and board for the night. Had to call again for actual co formation of second flight because no notice was given,"
缺點： "Due to my initial delayed flight I got to O'Hare during a drastically busy time. Due to the amount of people, noise, and dishevelment my PTSD became aggravated and I found myself having an attack. I chose the initial early flight to ensure this would not happen. I am aware of what causes my PTSD to become aggravated and I take that into consideration when I make all plans."
優點： "Because of our incident in LV, This flight was out of Denver. The flight attendants were fantastic! The staff was very helpful, and was able to get seats together."
缺點： "They had issues with the wifi, so there was no entertainment."
豁免更改費用。 搜尋到 安克雷奇的彈性機票