缺點： "Larger meals."
優點： "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
缺點： "Transfer point needs upgrade."
缺點： "The flight was cancelled and had to be rerouted on United Airlines."
缺點： "Turn the lights on early making it hard to sleep"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
優點： "Entertainment options."
缺點： "Service was poor, seat did not recline, and the food was terrible."
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "Nice people and good service"
缺點： "Not much"
優點： "Friendly hostesses"
缺點： "Flight was delayed 3 hours"
優點： "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
缺點： "Nothing to say"
優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
優點： "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
缺點： "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
優點： "Nice flight, nice crew, and a nice experience."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
優點： "Pleasant flight"
優點： "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
缺點： "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
缺點： "I don’t like the limited choice of drinks on these short KLM flights."
優點： "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
缺點： "The food was okay, not that great."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "Great crew service. Among the best ever."
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
缺點： "magazines very dog eared and some badly torn"
缺點： "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
優點： "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "The constant supply of food that was offered to you. The crew was nice and always helpful."
缺點： "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
缺點： "Nothing. This is filler text to meet the min. characters."
優點： "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
缺點： "Quite bummed the plane didn't have wifi / USB"
優點： "Staff, service"
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
缺點： "I slept didn't have snack offered and no entertainment"
優點： "Short flight friendly crew"
缺點： "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
優點： "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
缺點： "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
優點： "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
優點： "In general, it was ok"
缺點： "Flight was delayed and because of this I missed my connection flight to Amsterdam"
優點： "attentive on the plane"
缺點： "the checking in took very long not enough staff for the amount of people."
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
優點： "Good service."
缺點： "Business is EconAnthro my seats with the middle seat open."
優點： "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"
優點： "I liked the food and duration of flight because it was pretty fast"
缺點： "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."
優點： "We love flying with KLM as their flight staff are such a lovely bunch :-) Always ready to support. Actually they are proactive and will check in advance for your needs. Thumbs up guys! Keep up with the professional level."
缺點： "What I didn't like was that the monitor at my seat as it was broken. So for 12 hours I had not a chance to watch a movie or anything :-("
優點： "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
缺點： "Seats showed a lot of wear."
優點： "on time departure offered a beverage and snack"
缺點： "we had to circle phila we had to wait for our gate"
優點： "The internet and movies"
缺點： "The AC was not turned up it was very hot and even after I asked nothing was done."
缺點： "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"
優點： "Seating had a good amount of room and was comfortable."
缺點： "Bathroom was messy and a little disgusting."
缺點： "Staff friendliness. Not forever late. Not losing kids stroller"
優點： "Smooth ride"
缺點： "Baggage claim was terribly slow in Philly (again)"
缺點： "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"
優點： "It was fast"
缺點： "They could have offered headphones, the charging outlet didn’t work"
缺點： "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"
缺點： "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
缺點： "I am tall and seating is a little tight."
優點： "Trip was wonderful."
優點： "On time, and frequency of water service"
缺點： "That bathroom smell was frequent in the cabin."
優點： "Great food, on time, smooth service"
優點： "Check in"
缺點： "Missed connection"
優點： "The staff was very cheerful and helpful !"
缺點： "The food could be better"
優點： "Price and service"
缺點： "Outdated airplanes"
優點： "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
缺點： "Entertsinment system , TV's are too small and not enough programs"
優點： "Boarding gate people were great about being communicative about the delay situation"
缺點： "Delay for...rain"
缺點： "No entertainment monitor"
優點： "Food was okay.."
缺點： "Had a bulk head seat that turned out to be not one."
優點： "On time departure"
缺點： "Why do not they serve FREE water????"
優點： "Pilot did good job in tricky conditions at landing."
缺點： "Wish food were served."
缺點： "No priority boarding for people with babies and toddlers"
缺點： "It's AA, never again"
缺點： "There was no wifi"
優點： "Quick boarding and on time departure"
缺點： "Late by 40 min"
優點： "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
缺點： "The overhead bins didn't have enough space for carry on for everybody flying."
缺點： "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
優點： "Prompt boarding & early arrival. Staff was also friendly"
缺點： "See my previous comment"
缺點： "In seat entertainment"
優點： "Everything was great"
缺點： "I like everything"
優點： "Everything was great. I rated low on food and entertainment bc I didn't partake"
優點： "generally on time"
優點： "Nothing but delays, cancellations, and rude people"
優點： "No cancellations"
缺點： "No wifi"
優點： "Good staff"
缺點： "Both flights delayed"
優點： "Fed us well. The food and drinks kept coming, all fairly descent. Great entertainment. Pillow and blanket very comfortable."
缺點： "Lunch quality of meatballs could be better."
優點： "On-time departure, and on-time arrival. Just the way I like it."
缺點： "No tv in the two airplanes. The selection of food was poor."
缺點： "Multiple cancelled flights and delays resulting in 12 hour late arrival"
缺點： "Delayed departure and several gate changes"
優點： "I was able to make my flight."
缺點： "Crew were not friendly or helpful while boarding."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
缺點： "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
缺點： "The Kayak interface messed up my flight schedule and I ended up getting a non refundable and unchangeable ticket. I lost all my money on that ticket. No more Kayak for me. Ever."
優點： "The fact that we got there safely."
缺點： "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."
缺點： "Not enough leg room"
優點： "FREE TV on the plane....all planes should have it."
優點： "Crew was proficient."
缺點： "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
缺點： "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
優點： "Staff was very kind and genuine"
缺點： "the plane was absolutely freezing cold!"
缺點： "Paying for baggage"
缺點： "Internet was down the whole time"
優點： "Still stuck here"
缺點： "I hated not having access to movies on my personal device."
優點： "very smooth and fast"
缺點： "some of the united employees were rude"
優點： "That I survived."
缺點： "30 min delay because of a.c. and still was not fixed"
優點： "Boarding on time, wi-Fi entertainment and staff were friendly"
缺點： "Nothing to suggest"
優點： "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
缺點： "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."
優點： "Everything went smoothly and as planned"
優點： "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
缺點： "No hot food"
優點： "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
缺點： "The Flight was late taking off with no explanation. We were on the plane for an hour prior to takeoff with no AC. The cabin was extremely uncomfortable."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "flight attendants were pleasant. plane was clean"
缺點： "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. speaker for announcements were extremely loud. the poor lady next to me would jump and then plug her ears. question, if you are allowed one carry on and one personal bag, why do you only have space for a third of the passengers to stow said bags?"
優點： "honestly nothing"
缺點： "Both my flights were delayed. The seats are cramped and uncomfortable. They don't give any food at all. There is no free entertainment."
優點： "We were slightly delayed departing because of a mechanical concern. Thankfully there was nothing wrong so we departed within a few minutes. To compensate the pilot authorized free direct TV for the flight. Very nice I enjoyed a movie. We landed on time."
缺點： "Direct TV cut out for a couple minutes."
缺點： "Tight aisle"
優點： "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
缺點： "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
優點： "On time"
缺點： "The plane was supposed to have WIFI but it didn't."
缺點： "We booked 2 seats at one time so it seems ridiculous to have been put in different placed"
優點： "On time Newer plane"
缺點： "No snacks No tv"
優點： "I liked that it was a short flight."
缺點： "It was a very bumpy and rough flight from start to finish. I was very sick the entire time. I didn't like the screen on the seat in front of me. I like to relax on airplanes, but it was hard for me to relax with a bright blaring screen shoved in front of my face. I wish I had the option to cover it up or turn it off, but I didn't. I really hated those little tv's."
缺點： "Plane was 1 hour late due to mechanical problems."
缺點： "Not enough room in seats, tight. Member of the crew not helpful before taking off."
豁免更改費用。 搜尋到 威明頓的彈性機票