優點： "Spacious economy seats. Best Landing ever!"
缺點： "Offer a gluten free snack like nuts!"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Fast boarding, friendly staff and on time"
缺點： "Entertainment is very poor, it was unavailable the entertainment and no WiFi this time"
優點： "Great service. Attendants were very kind."
缺點： "Cabin temp was extremely warm. I sweated thru my T-shirt like I was at the gym."
優點： "o k trip"
缺點： "Couldn’t get the WiFi to work"
優點： "Lot of space nice flight professional crews"
缺點： "Started with waiting in the terminal, only way to get anything to eat is through United self checkout. Bought a veggie burger paid for it then told at the pick up counter they don’t have any. Need to track down a manager to get a refund. He says he issues me a refund but it never came through. Then on the flight WiFi isn’t working, no entertainment on a cross country flight of 6 hours. Not a word mentioned, no credit offered. Was offered credit by delta for the same issue on a flight half the length of time. Super uncomfortable seats. Also no current to charge devices. My friend moved up to a different seat that was empty to try to get power for her phone and told she needs to pay 160$ to sit in that seat even though the plane is half empty. Just really poor experience overall.."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "It was too cold in the plane."
優點： "Flight was on time and I loved going through US customs in Ireland, so that it made my connection to my USA flight a breeze."
缺點： "Too many crying babies and children. (Flights need a section for young children and infants.) I can handle a 2 hour flight, but not 6+ hours of constant noise) I did not use it, but the entertainment system kept locking up and the flight attendants needed to reboot. If I had been depending on this entertainment it would not have been good. The flight attendants did not come through the cabin enough to pick up trash."
缺點： "DEN security line was long and slow"
優點： "Being a nonstop flight."
優點： "Good service."
缺點： "Plane was too hot and very little room from the seat in front of me to my seat."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Absence of entertainment"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Not much. We did arrive alive, which is the best part of it."
缺點： "First flight of the day took off late because of a mechanical issue. Couldn't they fix it during the night?"
優點： "See above"
缺點： "See above"
缺點： ""Dish Network TV" $7 for every 2 hours, if you don't pay they just repeat the add in front of you for the entire flight. So greedy. This is why Delta is so much better. Tons of movies, newer, and FREE. United Airlines is terrible."
優點： "Smaller plane enhanced comfort"
缺點： "Did not use entertainment app"
優點： "Close gate our connection."
缺點： "More trouble and delay on take off."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "Yyyy Ggggggggggffggvfggggdswfgggfffffrffgfggggfffff"
優點： "Crew was very nice and customer service oriented."
缺點： "Seating, lack of leg room, no in-flight entertainment to even pay for, cost for said trip, food and drink costly."
優點： "Nice staff"
缺點： "Little delay"
優點： "No bad weather, no bad experiences, all good."
缺點： "Again, N/A"
缺點： "Flight cancelled with no eta for replacement."
優點： "Houston flight was really fast!! Can't complain at all"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "United Express (Skywest Airlines in the SFO area) is simply unreliable. This time the flight was 3 hours late. With United Express (Skywest), the only thing you can count on are cancellations and delays."
優點： "It was excellent"
缺點： "Every thing"
優點： "a gd fl"
缺點： "the flight attendant act like jail commanders."
優點： "Nice and smooth. There was an issue with the plane but they transitioned us quickly and I was impressed that we were hardly delayed."
缺點： "I reserved an aisle seat and at the last minute, my seat was changed to a middle seat. Dude told me it was a better seat without saying it was a middle seat. Crew gave me an aisle seat once I was aboard."