日本航空, 中華航空和長榮航空已經豁免了飛往大阪 關西國際機場的機票更改或取消手續費。請在他們的預訂網站上確認相關條款與政策。
有的，你可以在機場內的日航關西機場酒店Aeroplaza 2樓找到休息室與按摩區。此休息區為24小時開放，按摩區開放時間則為每天09:30-21:00，按照人頭計費，每個成人休息費用為30分鐘到4小時約¥260 （約NT$72）， 4小時之後每30分鐘¥150 （約NT$41），4-13歲孩童為半價，3歲以下的小孩免費。休息室內設有大小型隔間，提供免費果汁與熱茶飲用，休息室內全面禁煙，如需按摩服務，因內容時常變動，價格與服務皆以現場告示為準。
優點： "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
缺點： "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
缺點： "Better food"
優點： "On time"
缺點： "JAL LAX Ground staff. Not helpful."
缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
優點： "Pretty much everything"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
缺點： "No vegetarian options on the main meal menu"
優點： "Very helpful staff. Easy check in. Comfortable seats."
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Fast and eady"
缺點： "Couldn't pick seating or check in online so I was separated from my husband"
優點： "Check in was fast, the staff was helpful and nice. Simple streamlined process"
缺點： "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "The staff"
優點： "Wonderful Crew."
優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
優點： "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."
優點： "Fast flight"
缺點： "No entertainment."
優點： "Comfortable and service was pleasant"
缺點： "Like all of it except lack of vegetarian option for food"
優點： "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
優點： "All were very polite and were very through when checking the cabin before departure and landing"
優點： "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
缺點： "only limited number of movie."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
缺點： "Food, especially before landing"
優點： "Good service."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "JAL has customer service that no other airline comes close to."
缺點： "Nothing, JAL is perfect. I mean it"
優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
缺點： "Not much leg room"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
缺點： "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
缺點： "Requested Vegetarian Meals. Didn't get them"
優點： "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Short flight."
優點： "Always excellent Japanese service."
缺點： "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
優點： "There was a lot of leg room and updated features. Also the candy they gave out was good."
缺點： "The food was not to my liking,"
優點： "Excellent crew!"
優點： "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
優點： "japanese airlines food is always better than u.s. airlines. service is also very courteous."
缺點： "disliked their entertainment system. no varieties in movies, and interface was a bit annoying as you could not see a visual menu of all movies and had to keep scrolling line by line to get to the next movie."
缺點： "Movie catalog needs to be expanded"
優點： "Staff was great!"
缺點： "Food wasn’t the best."
優點： "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
缺點： "Same as above"
優點： "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
缺點： "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."
優點： "The food and staff were great."
優點： "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
優點： "Excellent service."
優點： "Quality of the planes"
缺點： "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"
優點： "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
缺點： "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."
缺點： "Not enough space to put my luggages"
優點： "Good service"
優點： "Seats and service"
缺點： "No complaints"
優點： "Very helpful and accommodating flight attendants ... all with a smile!"
優點： "service from crew"
缺點： "chaotic boarding process/queue. connecting flight gate is quite a walk from 1 terminal to another (went down 3 floors of escalator ride and a distance tunnel walk - on a tight connection time (after a delayed departure/arrival)."
缺點： "Food was ok and limited entertainment"
優點： "Excellent, polite service, very comfortable seats."
優點： "Service in side."
缺點： "Air host listen on time"
優點： "The meals were healthy Japanese meals with lots of vegetables"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Food and entertainment is great."
缺點： "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
優點： "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
缺點： "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."
缺點： "Very nice services"
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
優點： "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
缺點： "The seats seem small and are ok in comfort."
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
缺點： "Flight were shaking badly several times and I feel dizzy"
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
優點： "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
優點： "Good service."
缺點： "Flight was congested."
優點： "The flight attendants are awesome. They are very attentive to your needs."
優點： "Need to step it up with the food, don't have time for shitty service this day and age"
缺點： "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
優點： "Great airline. If I give United 1 *, then ANA gets 4* in my book. The staff and flight attendants are very attentive to your needs, polite, always pleasant. I've been using ANA for my frequent trips between Japan and the states, they are consistent. The in flight food is good. You will get complimentary wine, Haagen Dazs ice cream dessert. Cathay Pacific also serve HD ice cream, but half the size on lunch meal. ANA serve on both meals."
缺點： "i could give ANA a 5*, but I think their web site needs work ! their web navigation is kinda confused, a little bit less intuitive. If you are in the US you need to log on to the ANA US site, the JP site is in Japanese and it will not redirect you to US. On line check in can get confused as a lot of time it would not recognize the booking number, you have to use a long 10 digit e-ticket number. My fight from Tokyo to HKG would let me check in and get seat assignment until 24 hours before the scheduled flight. The seat map shows all seat ps were taken without telling what is going on."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick."
缺點： "Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts."
缺點： "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
優點： "The luggage space was good."
優點： "The flight was delayed from sfo to Hongkang. Very disappointed."
優點： "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
缺點： "delayed as usual"
優點： "One of the nicest crews I've had the pleasure of flying with"
缺點： "Nothing I could tell at the moment....."
缺點： "Not much"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
優點： "Everything, thank you. See you next time. The best airplane"
優點： "Nothing I like"
缺點： "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
缺點： "Everything is fine"
優點： "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
缺點： "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."
優點： "Everything but the seat"
缺點： "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"
優點： "早餐是粥 很棒"
優點： "The food was good."
缺點： "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
缺點： "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."
優點： "Not much to like particularly for this flight."
缺點： "The crew was a bit rough."
優點： "The service"
優點： "Food and flight attendants"
缺點： "I was pushed to a later flight with another company because the plane was overbooked."
優點： "Good entertainment choices, but the system itself was awkward and slow to respond."
缺點： "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
優點： "Staff onboard were extremely helpful."
缺點： "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."
優點： "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
缺點： "Again, airport crew leaves a lot to be desired."
優點： "the service"
缺點： "food no to much"
優點： "CX still has good offerings on flights from their home in Hong Kong to other destinations."
缺點： "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
缺點： "Would have liked to have been offered a beverage more often"
優點： "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."
優點： "Good service."
缺點： "Plane was old but clean."
優點： "The Attendants were excellent"
缺點： "I am a big man and found the seats a bit tight"
優點： "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
缺點： "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."
優點： "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
缺點： "How about some new Hollywood release please"
優點： "Able to sleep. Arrived safely."
缺點： "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
優點： "Boarding was smooth."
缺點： "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
優點： "There was more leg room and the food was excellent!"
優點： "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
缺點： "The lack of content on the entertainment system, quickly ran out of movies to watch"
缺點： "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
優點： "China airlines service is very good"
缺點： "Newer planes to Manila"
優點： "Food was the worse"
缺點： "Improve food that will be suitable for human beings"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Friendly and attentive flight attendants."
缺點： "Food and quality of entertainment screen for economy."
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
優點： "Flight attendants are nice, quite some new movies are available"
缺點： "Food is fine, but can be better"
優點： "They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest."
缺點： "They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest"
優點： "All my family wanted to have chicken flavor ,but we all got the wrong one"
優點： "Very clean and on time"
缺點： "Legroom was tight. Much less than the sfo/Tiapie leg"
缺點： "The flight was late, and with a short layover in TPE, I had to run through the airport to catch the connecting flight. Quite a stressful experience.!"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Movie choices"
缺點： "Staff treatment, food, cabin pressure was off, cold temperature, uncomfortable seats"
優點： "Transit was smooth and efficient."
優點： "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Crew was great. Food was okay. Great comfortable Flight"
缺點： "Dis not get my sheets or pillow for the reclining seat. Movies are limited"
優點： "good service from counter & attendats"
缺點： "late departure"
優點： "I didn't feel crammed."
缺點： "Food was not great. No diet soft drinks."
缺點： "Lack of movie selection"
優點： "Everything is good & went fine!"
缺點： "Entertainment selection movies could be expanded."
優點： "My seat was spacious while my wife's seat was up in the front and cramped."
缺點： "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
優點： "Nice flight crew"
優點： "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
缺點： "Wish the seats were more comfortable."
優點： "All staff were really attentive and delivered an excellent service quickly and efficiently."
優點： "well organized boarding. Crew communicated with passengers. Seat was very good. On time, even little early."
缺點： "I DIDNT GET BORDING PASSES FOT THE ENTIRE ITINERARY. THE TWO REMAINING FLIGHTS WERE INVISIBLE SO NO BORDING PASSES AND NO SEATS. THIS LED TO VERY UNLEASANT EXPERIENCE FOR THE REST OF THE FLIGHT."
優點： "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
優點： "Legroom and entertainment are nice. Seats in economy are better than average."
缺點： "The staff does not seem to mind bumping into you or a seat with a cart in the aisle... And they don't control the 'gold rush' boarders who can't tell zone 1 from 3 or premier from economy... Of know what 'parents with small children' means... They just run the bulls...."
優點： "Not a full flight. I have a empty seat between me and my daughter."
缺點： "Waiting anoher 4 hours for a plane to leave."
優點： "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
缺點： "The smaller jet does not have adjustable over head air controllers. If you sit toward the front by the emergency exit there is no air-conditioning and I was sweating for the entire trip. As you move toward the middle of the plane it seems to be much cooler. Also the video screen is very dark and small. I set the screen to the brightest setting and couldn't see half the movie. Furthermore, for some reason the crew left the bright lights on in the cabin for the entire 6-7hr trip, which made it difficult to sleep or watch the movies. My longer trip to NY with the larger and newer plane was MUCH better!"
優點： "On time."
缺點： "No entertainment was provided."
優點： "cabin crews"
缺點： "Be punctual"
優點： "Leg room was great Luggage allowance great"
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "Good legroom. Food was OK. Snacks available."
優點： "The crew was amazing."
缺點： "The food was terrible and It was all soggy, tasteless, and disappointing."
缺點： "Nothing unusual."
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
優點： "stable flight"
缺點： "over 1hr delay before take off"
優點： "I liked that there was a great variety of snacks and drinks. The crew were quick to clean up but also did not bother you if they seen you weren’t done with your trash."
缺點： "The crew took a bit longer than expected to bring any snacks or drinks. Did not have any other issue worth the flight crew but the delayed landing would’ve made the experience better."
優點： "The cabin was very clean any welcoming."
缺點： "It was too cold and the food was not very good compared to other similar airlines."
優點： "The crew was really good"
缺點： "More movies to watch"
優點： "The crew has provided good service"
缺點： "I will try again next time."
缺點： "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
優點： "The crew, the meals served, and the baording ease was great."
缺點： "The selection of movies very limited. And games like chess were obsolete. Entertainment not the best and seats were cramped. Toilets too small."
優點： "Attentive service"
缺點： "Didn’t tell why the flight is delayed for 30 mins. All passengers boarded"
優點： "New Airbus 350-900 with excellent nose wheel and tail forward view where we watched our takeoff and landing. Enough choices on entertainment system to satisfy one on a 15hr flight. Lots of self serve snacks and drinks mid-flight."
缺點： "Flying in economics but that was my choice and long 4hr layover in HKG"
缺點： "Enhance the choice of movies/entertainment"
優點： "Service was good, plane was clean"
缺點： "Coffee was cold"
優點： "Great experience! I'd travel HK Air again for sure but travel with kids on arrival. One issue on arrival at HKG was the shuttle bus, as there is no bridge to aircraft. The shuttle bus to terminal travels really fast around corners so definitely some strong swaying. This is out of HK Airlines control however."
缺點： "Actually two flights: Vancouver to HK was sardine class - really, really tight. Entertainment system was an iPad - ok, I guess, and at least it worked until you had to return it as landing commenced. Food was not good, though it had a few bits that were good. Service was quite good. Landing: bounced really high, though weather was good and the craft had flown really smoothly up to then."
優點： "Food and Entertainment"
優點： "Comfortable seating, professional crew, plentiful entertainment, delicious meals. Incredible value for the price."
缺點： "Wifi cost money, $5 for the minimum 15mb, but was very spotty and unusable. Thanksfully there were plenty of other ways to entertain myself and relax thanks to HK airlines."
缺點： "No alcohol"
缺點： "The A330 used on the HKG-NRT route was a bit old and out dated."
優點： "They gave us a meal. Hkg to tpe"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "The food in hongkong airlines ."
缺點： "The entertainment."
優點： "Service and food were very good."
缺點： "Length of flight. Not much they could do about that."
優點： "Really like the self-service juices and snack bar, can get something any time you want"
優點： "The Vegetarian food option was delicious! They had a lot of different movies, TV shows, and music to listen to"
缺點： "The crew was not friendly at all. They didn’t understand what we asked for. When they would come by with additional water or snacks they would speed past you so fast to avoid actually serving you."
缺點： "long line at transfer desk, only two people attending considering that people are trying to catch connecting flights that will leave in one hour to 2 hours."
優點： "Crew was polite and helpful."
缺點： "Why is there check in on line if it doesn’t work? I chose seat 38 and I was given 61 and I always feel sick when I flew at the back. Horrible!!! I even showed my confirmation on my phone and I was said the 38 wasn’t available anymore."
優點： "Great value, comfortable new aircraft, and good entertaining system."
缺點： "The in-flight boardcasting voice was dull, not clear, and not proper toning in Cantonese, Mandarin, and English. Wifi was not working for my phone."
優點： "The flight attendants were all in their mid-twenties to early thirties, immaculately coiffed, had beautifully applied makeup and tailored uniforms and were very attentive. Like it used to be in the good old days of travel in the U.S."
缺點： "As always, leg room was at a premium."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "Crew and new airplane App is not very user friendly"
缺點： "Unable to use mobile boarding pass so u have to wait for ticket counters to open."
優點： "30 mins early arrived..."
優點： "The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly."
優點： "Cheap price Quick boarding Polite crew"
缺點： "No wifi No entertainment"
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "Clean and new and comfortable. Great staff and service. No rudeness Fromm flight attendants like US and Canadian airlines"
缺點： "No entertainment on flight. It would be better if we could have watched movies."
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
豁免更改費用。 搜尋到大阪 關西國際機場的彈性機票