優點： "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
優點： "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
缺點： "Seats are cramped and small"
優點： "Food was good"
缺點： "Disappointed with some of flight attendants. ANA used to provide best customer service."
優點： "Crew - excellent service orientation"
缺點： "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
優點： "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
優點： "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
缺點： "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
優點： "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
缺點： "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
優點： "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
缺點： "The lounge was somehow poor and noisy because of the airport constructions."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The service and attention of the ANA flight attendants seemed genuine."
優點： "The price was cheap ($100 for 2 people), and the service on ANA was great."
缺點： "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
優點： "It was alright."
缺點： "Prepare to wake up with neck pain."
優點： "Aircraft menu and service"
缺點： "Aircraft seat pitch"
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
缺點： "The entertainment choices for English speakers was a bit limited."
優點： "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "They came around often to see if we needed water or anything. Food was good."
缺點： "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
優點： "Seats and service"
缺點： "No complaints"
優點： "Very helpful and accommodating flight attendants ... all with a smile!"
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
優點： "The flight attendants were very helpful."
缺點： "It is a very long flight."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
缺點： "Would like to listen to ATC"
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "The staff was so very helpful and nice. Thanks a lot!"
缺點： "The great disinter service from the flight attendants made up for the delays."
優點： "The stewardess are the most polite and helpful I've travelled with"
優點： "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
優點： "Great value, excellent food and entertainment"
缺點： "Chinese passengers, but that has nothing to do with the airline!"
優點： "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Crew was outstanding Food and service was excellent"
缺點： "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."
優點： "On time, comfort, good food, good deal"
優點： "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
優點： "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
優點： "The airline gave us pillows and a small cover"
缺點： "The food was nasty, and no air circulation plus so hot in there"
優點： "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
缺點： "I disliked that the seating did not have its own personal air. At times I would get hot."
缺點： "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"
缺點： "can't think of any.!"
優點： "The crew was courteous and helpful. The food was good. The seat and bed comfortable."
缺點： "There was really nothing to dislike. The video choices could be more imaginative."
缺點： "We were delayed, but I can't say it was the airline's fault."
優點： "The flight attendants are awesome. They are very attentive to your needs."
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
缺點： "Good everything"
優點： "Very great!"
缺點： "Very great time!"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Wide variety of entertainment choices made time go much faster."
缺點： "I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again"
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Could have a better"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Frigid cold"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
優點： "Good connection time"
豁免更改費用。 搜尋到 神戶的彈性機票