- 大草原城沒有大機場。 而需要由達拉斯/沃斯堡國際機場的機場提供服務。
- 想找飛往大草原城的便宜機票？25%的用戶找到以下價錢或更便宜的大草原城機票：台北 臺灣桃園國際機場來回機票NT$ 24,159起, 高雄市出發來回機票NT$ 31,873
優點： "Food Service Crew actually cares about you"
優點： "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
優點： "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
缺點： "Great airline great service. Haihly recommended"
優點： "The friendliness of the crew and the comfort of the seat + size of the screen"
缺點： "Possibly more food options could of been better, only had western or Japanese option"
優點： "Simply excellent !!!"
優點： "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
缺點： "flight delays"
缺點： "Why does the shorter of the two flights have more comfortable seats?"
優點： "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
缺點： "The video monitor for viewing movies was dated."
優點： "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
缺點： "No food offered, not even a biscuit, only very basic drink selection."
缺點： "Leg room"
缺點： "Leg room"
優點： "Glad to make it to Japan safely and back in one piece"
優點： "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
缺點： "They every bad customer service, I never seen before"
優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."
優點： "JAL has customer service that no other airline comes close to."
缺點： "Nothing, JAL is perfect. I mean it"
缺點： "No individual AC vents to stay cool on long flight."
優點： "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
缺點： "The service was so so and food was lousy"
優點： "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
缺點： "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
優點： "Food was quite good."
缺點： "They did't speak English even though I am not Japanese. They spoke Japanese to me so, I felt little bit uncomfortable."
優點： "Fast boarding and wonderful staff."
缺點： "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
優點： "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
優點： "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
優點： "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
缺點： "Selection of video entertainment could be increased and improved."
優點： "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
優點： "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
缺點： "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
優點： "Everything, from booking till landing"
優點： "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
優點： "Service and polite staff."
缺點： "Not much space between the seats for my long legs."
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The food was good, which I didn't expect. The crew was kind."
優點： "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
缺點： "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
優點： "The service, food, entertainment, everything was perfect. Thanks so much"
優點： "Comfortable plane, good service"
優點： "Very spacious and comfortable, modern plane"
優點： "Shortest travel time to Japan"
缺點： "OLD PLANES Touchscreens won't 50% of the time"
缺點： "Some crew members from Hong Kong better make more effort to improve service skills."
缺點： "Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful."
優點： "The aircraft was a new 787 and very comfortable. Uneventful flight."
缺點： "Menu in business class."
缺點： "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
優點： "The airplane was quite and clean and the crew were helpful"
缺點： "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
優點： "The crew were cooperative and the supplies were good"
缺點： "The chairs were not comfortable and the toilets were so dirty"
優點： "I booked a flight with JAL; my flight to Japan shafted me with American only. But, this flight was premo! The plane was bigger, more room. The entertainment was much much better than the American Airlines archive. The seats and accessories like pillow, blanket, etc. again much better. 12hr flight was over in what felt like about 5hrs (I watched Star Wars and Hunger Games)."
缺點： "The fact I'm too poor to get a premium or above seat."
優點： "I really liked my experience with JAL. The comfort and overall service of the flight was excellent."
優點： "It was a quick flight"
缺點： "Took over an hour from the time we landed to have luggage at baggage claim."
優點： "Laboratory was very clean and spacious. The entertainment on the back of every head rest was the best I've seen. Big screen, with lots of movie/show options, music, and games. Chairs were very spacious and comfortable."
優點： "The service, the air hostess, love them all."
缺點： "Flight in Asia was better, because the plane was better, this flight needs a new upgrade on technology, other than that it was perfect."
優點： "Just okay."
缺點： "Som studies need more experience to customers"
缺點： "Cabin temperature was too high"
優點： "Great food and service and comfortable seats"
優點： "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"
優點： "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
缺點： "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
優點： "Quite a lot of room in economy. Very polite crew. Large, clean toilet. Personal screen with USB charger. Food was pretty good for economy."
缺點： "Not very good with their announcements. Takeoff delayed by one hour. Crew only said a single sentence in English. A bit impersonal."
優點： "Service, food, entertainment"
缺點： "Can't choose my own seats"
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
缺點： "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
缺點： "Justfly has the worst customer service. There is no way to complain either. There is no executive office. They are not on any rating sites. They just don't care, because they are not held accountable for their actions."
優點： "I like all the email reminders and alerts"
優點： "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
缺點： "No legitimate complaints."
優點： "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
優點： "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
缺點： "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
優點： "Service and Food was great. The hygiene was good."
缺點： "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
優點： "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
缺點： "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
優點： "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
缺點： "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
優點： "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
缺點： "The Entertainment selection on a long flight is limited!"
優點： "Service was very good"
缺點： "The food was marginal and they have a very poor selection of movies ( Korean and all other movies)"
優點： "The crew were excellent."
缺點： "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
優點： "I liked their positive & happy attitudes as well as their work ethic."
缺點： "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."
優點： "Friendly staff and good good choices. Clean and new plane."
優點： "Korean employees at LAX are no helpful!!!"
缺點： "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
優點： "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
缺點： "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
優點： "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
優點： "screen contents very good"
缺點： "seat is smaller than other flight"
優點： "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
缺點： "There was nothing we didn't like about our flight to Seoul"
優點： "Friendly service and food pretty good. Great price for value."
缺點： "Seating was changed even though i prebooked."
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Indian music in Audio section and Bollywood movies"
優點： "service, food and great staff"
缺點： "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
優點： "Service counter check in was very helpful"
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
缺點： "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "Lot of space for legs and comfortable seats."
缺點： "Nobody could find my reservation for a special meal and I ended up eating nothing"
優點： "The entertaiment choices were very good on such a short flight."
缺點： "Seat was so cramp to the point of suffering."
優點： "Fast Chaco in and nice crew"
缺點： "The food was not great and no vegetarian options"
優點： "It was all good. Really no complaints."
優點： "Really nothing about American airline from Korea to Dallas. I Realy thaught it's going to b actual Korean air line operated by American air line. It was a total surprise and bad experience knowing that it was American airline aircraft."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Professional staff great movie selection"
優點： "ANA has always been a great airline to fly.They treat the passegers with respect.That is something the airlines from the United States needs to learn.Served a meal on a two hour flight.That is something you can't get on a six hour flight from airlines in the United States."
優點： "Flight crew were fantastic. They even took the trouble to clean the toilets regularly. They were spotless!"
缺點： "Could do with a little more food."
優點： "Food (ramen at 30,000 ft in the air shouldn't taste so good), flight crew (these ladies were amazing and deserve more praise than I can think of), and I forgot my PSP Vita on the flight. I picked it up the next day at the airport. ANA is awesome and I will be using them again in the future!"
優點： "The service from beginning to end was outstanding. The use of the different lounges and the access to them was clear and options were great."
缺點： "Plane was a bit older and the TV was not very good quality as a result."
優點： "There was a lot of amenities such as ear phones, touch screen entertainment attached to the seats, good selection in meals, food was good, metal utensils were supplied, pillow, and blanket provided. The boarding and flight crew were friendly and helpful. The plane was not full, which was great, it gave me a sense of space. Overall the flight was great especially since it was a nine hour flight."
缺點： "Couldn't recline the seats back."
缺點： "Audio is a bit old"
優點： "Boarding was swift crew was v helpful and polite. In advance we had asked for veg food that too was tasty. We regularly drink green tea that too was Excellent in flight. Also had fun of drinking the free sample green tea and Spl candy at duty free shop at narita air port We enjoyed..."
優點： "Modern plane. Comfortable seats"
缺點： "Small tables and location of head phone jack poor. Cable is always in your food."
優點： "The food was great and many entertainment video entertainment choices available. . ."
缺點： "The seat room, especially at the window. I'm considered below normal by American standards and I still felt crowded on this flight."
優點： "Crew were friendly and helpful. Our special meals were served as requested."
缺點： "Seat pitch on the 767-300ER seemed too 'tight', especially compared to our previous flights with ANA's 777-300ER and 787-8."
缺點： "Delay, sitting on plane for 1 hr before take off"
優點： "The simplicity."
缺點： "A closer gate. Some inflight food."
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
優點： "Clean plane and comfortable seats."
缺點： "Complementary snack to go with free beverage."
優點： "Comfort as usual"
缺點： "No idea"
缺點： "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
缺點： "Seat cushion could have been softer"
優點： "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
缺點： "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
優點： "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
缺點： "Not a thing."
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "Crew was good"
缺點： "The way they board"
優點： "Service, crew, seats, punctuality"
缺點： "Bad food, cold coffee and tea."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
缺點： "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
缺點： "Nice trip"
缺點： "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
優點： "Crew were very hospitable"
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
缺點： "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
缺點： "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
缺點： "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
優點： "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
缺點： "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."
優點： "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
優點： "Excellent service. Good food. Great entertainment selection."
缺點： "No free WiFi"
優點： "The flight for getting us therw"
缺點： "No food and no entertainment"
缺點： "Delay was over an hour"
優點： "Roomier than a lot of airplanes."
缺點： "Bumpy ride. Nobody's fault."
缺點： "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
優點： "good flight and pleasant staff"
缺點： "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
優點： "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
優點： "Entertainment system, snacks and friendly crew members"
缺點： "Serious delays on flight. It was very tiring and became an all day affair."
優點： "Seats were spacious"
缺點： "No entertainment, snacks were bad and plane was old."
優點： "Very friendly crew"
缺點： "Lack of subtitles on available movies & series"
優點： "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
缺點： "No complaints"
優點： "We boarded quickly, in zones. Staff were professional and courteous."
缺點： "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
優點： "20 minutes ahead of schedule"
缺點： "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
缺點： "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"
優點： "Very comfortable and didn't feel cramped. Quick flight."
缺點： "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
優點： "Everything was great"
缺點： "Dutch sub titels on fims would be good"
優點： "Giid free sandwixh. Very good entertainment system. Good seats."
優點： "Everything was in order"
缺點： "None really"
優點： "Nothing really"
缺點： "Flight delay further to the 30 minutes additional 20 min due to crew being not there"
優點： "I liked the legroom and the seat"
缺點： "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."
缺點： "Customer service"
優點： "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."
優點： "On time with no drama"
優點： "Very pleasant customer service, excellent bag delivery service."
優點： "Staff were friendly and attentive. Boarding was good - efficient and quick."
缺點： "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
優點： "Free WiFi"
優點： "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
優點： "Crew were good, flight on time, free drinks"
優點： "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
缺點： "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
優點： "-forgot to charge me for wine"
缺點： "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
優點： "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
缺點： "No free wifi."
優點： "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
缺點： "No complaints!"
缺點： "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"
優點： "For once the food was good"
缺點： "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
優點： "on time meet all my expectations"
缺點： "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"
優點： "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
缺點： "On this occasion I actually enjoyed it all"
優點： "Departing on time and clean"
缺點： "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
優點： "Good for an economy flight"
缺點： "Too long"
缺點： "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."
優點： "The crew were nice"
缺點： "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"
優點： "Nothing to like about this leg"
缺點： "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
優點： "Very courteous staff. Legeoom not too bad."
優點： "Service in the flight !!"
缺點： "Short flight didn't provide food or beverage service. Cabin crew announcements were rapid & muffled, difficult or impossible to hear or understand. Would not have felt confident if there'd been an emergency."
優點： "Delta provided a superior experience!"
優點： "Easy loading and unloading the plane. Friendly staff"
優點： "Fly on time. Nice service."
優點： "No first class which they cancelled when they switched planes. Didnt even tell crew. Cabin crew indifferent in business"
優點： "There were not many announcements Crew was friendly Movie choices were good Wine included as a beverage"
缺點： "The metal box on the floor of window seats"
缺點： "Only eight people and they didn't have enough of some food"
優點： "Flight half full"
缺點： "Breakfast was poor"
優點： "I arrived in Dallas with 15 minutes until my flight. I had two checked bags. When I arrived in San Fracisco my bags were there too. I have no idea how old the American ground crew transferred my bag so quickly, but I was very appreciative. Thank you American!"
優點： "Only a good flight because nothing really happened, flight on time, moderate comfort, but good leg room due to the deepening of the seat in front, and the magazine being stashed being the tablet not in front of your knees. Usually I take the magazines out of the pouch and put them on the floor to gain an extra inch."
缺點： "Food, what food, this is a bit humiliating for the airline to nickel and dime passengers for food and non-alcoholic beverages, especially that the food is really nothing to be called food, but rather stomach fillers... Oh, yes you have to pay to watch movies... Blankets and pillows.... forget it... Are we going to have to bring our own napkins in the future, seeing the flimsiness that the other passenger were dealing with is pretty scary, akin to the tissues that blew when you have a cold."
缺點： "Cleveland airport under construction....no fun"
優點： "Second leg was 1 1/2 late for no reason. We sat in the plane at the gate while they waited for paperwork for a mundane issue that the pilots said normally should have taken about 20 mins! Many of us missed our connections, which is very stressful when traveling internationally. I paid extra for a seat upgrade, but the seats were incredibly small & uncomfortable (and I'm a very petite person). The TVs with great movies were nice though!"
優點： "Easy boarding. Smooth flight."
缺點： "I usually fly Delta, and they go out of their way to make you feel at home. AA has a long way to go in that area."
優點： "Arrived safely."
缺點： "Noisy children."
缺點： "Such tiny seats."
優點： "Flight was on time"
缺點： "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"
優點： "Everything was ok."
缺點： "very little service"
優點： "Quite hospitable On time."
缺點： "The coffee was horrible."
優點： "Friendly attentive crew"
缺點： "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
優點： "We landed safely; Beautiful infotainment screen that did NOT work"
缺點： "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
缺點： "Person in front reclined the entire flight. I was squeezed in a a small box. Seats should not recline that much"
優點： "The crew"
缺點： "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
優點： "Good free mobile entertainment"
缺點： "Plane was unbelievably hot the entire flight. Air vents did not cool the plane at all. We were all sweating the entire time."
優點： "For me, a flight is “excellent” anymore if it’s on time and no one gets booted off the plane. Both flights were early!"
缺點： "Didn’t look he the free snacks."
缺點： "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
缺點： "Too cold"
優點： "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
缺點： "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."
優點： "The crew was excellent and most of the counter staff was good except for the one in Dallas. Actually flew on JAL partner AA"
缺點： "Delay out of Wichita and another delay out of Dallas, got into Tokyo 3 hours late. Paid $167 for upgrade to economy plus but seat assignment was in economy"
優點： "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
缺點： "Plane never arrived. Forced to rebook a day later"
優點： "The movie and TV selection was excellent"
缺點： "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"
缺點： "Delayed for three hours due to weather"
優點： "Leg room in coach"
缺點： "No movie selection"
優點： "Things went as they should have got a 2 hour flight."
缺點： "The inside of the plane around the air vents definitely could use some cleaning."
優點： "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
優點： "Ease of check in"
缺點： "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
優點： "The dinner was good"
缺點： "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."
優點： "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
缺點： "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
優點： "Not exceptional"
缺點： "Not much room for moving around but really fast"
優點： "Everything was fine"
缺點： "The trip was good"
優點： "The flights were on time and the staff was very friendly."
缺點： "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"
優點： "The flight arrived early which was nice. But that's the only good thing about this flight."
缺點： "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
優點： "American airline flight to Paris was great"
優點： "Snacks and entertainment"
優點： "The planes were comfortable."
缺點： "I didn't get a boarding pass for my third flight."
缺點： "Boarding took forever and I'm a Premium passenger."
優點： "It was excellent!"
優點： "Ticket agents at all airports were helpful and very considerate."
缺點： "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
優點： "It was all good.it was"