優點： "My seat"
缺點： "Time check in maybe earlier."
優點： "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
缺點： "Many movies were old"
缺點： "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
缺點： "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
優點： "33" seats"
優點： "I volunteered when flight attendant asked if I would help in exit row responsibility."
缺點： "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"
缺點： "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
優點： "Happy crew."
缺點： "more selection of hollywood movies"
優點： "Wonderful crew"
優點： "The crew was amazing. The meal choices were great !"
優點： "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
優點： "Crew very helpful. Seat roomy."
優點： "Pretty much everything"
優點： "JAL flights to LAX are always great. Good food too."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The crew was excellent."
缺點： "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
優點： "Quick efficient boarding. Smooth flight."
優點： "服務 電影 雪糕"
優點： "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
優點： "Best airline I have ever flown."
優點： "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
缺點： "Selections of movies"
優點： "Wonderful crew!"
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
缺點： "I wasn't able to pre-select my seat."
優點： "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
優點： "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
缺點： "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."
優點： "Great service"
優點： "Seat spacing good for economy food was good"
缺點： "Movie Selection"
優點： "Economy seating the best in the business."
缺點： "Old movies"
優點： "Friendly and helpful staff, excellent food."
缺點： "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
優點： "Airline crew was super nice and helpful, attentive, and the plane was very clean."
優點： "All was fine"
優點： "Free WiFi in flight!"
缺點： "In my email confirmation says Business class tickets but the boarding cards were "J" class which was not Business or economy so we had to fight to get in the lounge. They apologizedon't many times but no compensation, seats were first row but not first class, business, economy, or premium economy. They said it's called "J" class! You still get 3 pcs of luggage and pay business class price! Never JAL again domestic, maybe international or Never ever!"
優點： "Great service and comfort. Great food. On time."
缺點： "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
優點： "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
缺點： "No complaints!"
優點： "Fast boarding and wonderful staff."
缺點： "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
優點： "They were super considerate the entire flight."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
缺點： "Nothing really."
優點： "Very nice"
優點： "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
缺點： "Some crew members from Hong Kong better make more effort to improve service skills."
優點： "Food is great. Crew are very friendly"
缺點： "The touchdown, it's not smooth"
缺點： "Never seen a group of staff who are so dedicated, service oriented, disciplined .... to attend to every need of the passengers. A special thanks and salute for working under the shadow of the Coronavirus epidemic"
優點： "Everything. Very comfortable seat. Great food."
缺點： "Better movie selection."
優點： "The flight crew was friendly. Checking in was easy."
缺點： "Nothing, it was great"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
缺點： "Not too much, not enough."
優點： "Overall good, comfortable, nice and food and entertainment was very good quality."
缺點： "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
優點： "Service was great and flight landed safe. Korean food was delicious."
優點： "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
缺點： "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "Brilliant take off and landing too. Very good service. Nice food. Should provide some sweets in the form of chocolates or cakes. But overall a nice and pleasant journey. Thank you!"
缺點： "Nothing to dislike."
缺點： "transit was bad. Almost late for my flight"
優點： "Very clean and polite flight crew."
缺點： "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
優點： "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
缺點： "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
缺點： "Seat room was too small, couldn't comfortably fit in seat"
優點： "Selection of movies are great. They are new release and blockbusters"
缺點： "Its just because a 16 hours total flights. My body is sore from sitting long time in small seats and not a lot of room to move around."
優點： "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
缺點： "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
缺點： "Flight was delayed 4 hours and I had to miss my connecting flight."
優點： "Almost everything. I liked the very friendly staff and big screen for entertainment."
缺點： "Almost nothing"
優點： "Good food"
缺點： "Flight was about 13 hours long ☹ but that how it's"
優點： "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
缺點： "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
優點： "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
優點： "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"
優點： "Service was not bad, was clean and polite crew."
缺點： "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
缺點： "Seats too small for a seven hour flight"
優點： "Business class lie flat bed"
缺點： "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
缺點： "Lack of food option for vegetarian"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
優點： "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
缺點： "The flight was very lomg, but nothing could be done to remedy that."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
缺點： "I didn't like how cramped the seats are."
優點： "Nice service"
缺點： "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."
優點： "It was very good and I am exciting to get back with Korean air too!"
優點： "Flight attendants are awesome."
缺點： "The guy next to me was very drunk. He scared me a little bit."
優點： "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
優點： "Nice friendly staff"
優點： "I liked that i had two seats to myself"
缺點： "No VR goggles"
優點： "The selection of fellow PAX, the cabin staff"
缺點： "Concorde was better"
優點： "the food was excellent"
缺點： "I was upset with the lack of live television/satellite channels."
優點： "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
缺點： "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."
優點： "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
缺點： "There was nothing we didn't like about our flight to Seoul"
優點： "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
優點： "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
缺點： "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Very nice and comfortable flight"
優點： "Service counter check in was very helpful"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Really nothing about American airline from Korea to Dallas. I Realy thaught it's going to b actual Korean air line operated by American air line. It was a total surprise and bad experience knowing that it was American airline aircraft."
優點： "Friendly staff, clean facility, good food and good entertainment selection."
缺點： "The long waiting line at ticketing area."
優點： "The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had."
缺點： "The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine."
缺點： "Great flight, great flight staff."
優點： "The simplicity."
缺點： "A closer gate. Some inflight food."
優點： "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
缺點： "The space is really tiny. The screen also tiny."
缺點： "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"
優點： "Flight attendants were amazing and so service oriented!"
缺點： "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
優點： "Crew was awesome, super attentive and friendly."
缺點： "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
優點： "Entire crew members, food, hospitality & aircraft."
缺點： "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
缺點： "Wonderful food and service"
優點： "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
缺點： "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
優點： "Crew was good"
缺點： "The way they board"
優點： "Friendly staff, fast service, and good food."
優點： "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
優點： "Crew tried to be friendly"
缺點： "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"
優點： "The flight attendants were so nice and the food was really good."
優點： "Friendly crew, great movie choices."
缺點： "Not a lot of left space, very full flight."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
缺點： "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
優點： "The seat was nice"
缺點： "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
優點： "Service was excellent. Crew did not accept tip. Food could be better."
缺點： "very average"
優點： "crew from the check in to airplane very good"
缺點： "Seats in economy were narrower than Eva Airlines"
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
優點： "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
缺點： "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "My flight was really comfortable, thanks"
缺點： "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
優點： "They had good movies and music of my choice."
缺點： "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
優點： "The service was good. The seats were comfortable."
缺點： "I missed the Thai crew. The crew was from Japan. No complaints about them."
優點： "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
缺點： "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "Great leg room, staff was very nice, food and entertainment was decent."
缺點： "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
優點： "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
缺點： "Today's flight was delayed and set back arrival by twenty minutes."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "Not enough English movies/tv shows"
優點： "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
缺點： "Check-in process at the airport was ridiculous ! One ANA staff sends us to wait to a certain counter after looking at our ENTIRE trip (all 3 segments), only to find out 20min later that we were supposed to go to ANOTHER counter, because our ultimate destination was International (USA). Also, boarding passes had to be REPRINTED in Tokyo for some reason. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"
缺點： "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
缺點： "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
優點： "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
缺點： "Not much all good"
缺點： "Good as expected"
缺點： "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "More movies."
缺點： "They didn’t have tv music videos like air canada"
缺點： "More movies."
缺點： "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
缺點： "Better foods and drinks"
優點： "Seat is very comfortable..."
優點： "Crews are excellent"
缺點： "More legroom"
優點： "Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful."
缺點： "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"
優點： "attentive staff"
缺點： "they destroyed my suitcase"
優點： "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
缺點： "Boarding time always seem to slip a few minutes lately."
優點： "Some were so nice with smiles all time"
缺點： "Some looked so cold that even wanna get you a tea and forget about it."
缺點： "No comment"
缺點： "Incredibly slow wifi"
缺點： "Comfort, I need to get to where I can fly first class"
優點： "On time"
缺點： "All was ok"
優點： "Excellent staff!"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "I didn’t like the last meal that they served. It’s fish fillet with tomato sauce and no other option."
優點： "I slept all the way"
優點： "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
缺點： "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."
缺點： "Delay for 1 and half hour"
缺點： "Some people not make a line"
缺點： "Could use salt and pepper, it was not offered."
缺點： "Smaller seat now with emergency seat"
缺點： "Serving are very poorly"
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "same comments as the Toronto to Taipei sector...."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Staff was very helpful. They went above and beyond."
優點： "Everything Hello Kitty."
缺點： "Ugly uniform."
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
優點： "Western airlines, especially U.S arlines should learn from these folks a thing or two about costumer care. Great job, Eva!"
缺點： "The 6 hours layover."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Nothing impressive, mediocre performance"
缺點： "Service improvements"
缺點： "Food availability a minor challenge but crew handled it very nicely."
優點： "Overall great experience"
缺點： "Maybe the food could have a been a bit better"
缺點： "The guy on the second flight was a bit creepy"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The flight was on schedule, departure and arrival."
缺點： "The seats were very narrow."
優點： "They were very supportive.. Thanks."
優點： "I had a great time. The best part was that my luggage reached on time!! Thank you!"
優點： "Great value"
缺點： "Emirates could do better!"
優點： "Best of the nest"
優點： "Hotel stay on your long hold"
缺點： "Needs to improve in all sections"
優點： "cheuk in 快！吾使等太耐！"
優點： "The crew was awesome, seating is never comfortable for a long flight."
缺點： "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
優點： "People and manager from emirates"
缺點： "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
優點： "Movies entertainment"
缺點： "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
優點： "Leg room and friendly staff"
缺點： "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."
優點： "Excellent all round.a"
優點： "Flight itself was normal. Flight crew was adequate and courteousdr"
缺點： "Drunk passenger has to be removed prior to take off. Thus delaying takeoff and arrival. Apparently this flight is a connecting flight for many. Well the different awful body odor form numerous passenger is offensive. Especially for such a long flight. Economy can be torture"
優點： "food and entertainment"
缺點： "The non veg food got over . My wife waited , but they told they dont have any more non veg food Emirates should plan accordingly rather than doing these cheap things"
缺點： "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
優點： "Crew, newer aircraft, leg room, entertainment choices"
缺點： "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
優點： "Business class entertainment and comfort very good."
缺點： "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
優點： "I've flown on Emirates multiple times now and I have had a great experience each time"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
缺點： "Nothing comes to mind."
缺點： "Seats could’ve been a little more comfortable. Maybe I’m spoiled by traveling the A380 more."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "see above"
缺點： "Leg room"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "customercare was good. Thank you."
優點： "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
缺點： "Nothing. Emirates are the best!"
優點： "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
缺點： "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
優點： "The in flight entertainment is as good as ever."
缺點： "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The service was wonderful"
缺點： "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."