- 塔斯卡盧薩沒有大機場。 而需要由伯明罕沙特爾斯沃思國際機場的機場提供服務。
優點： "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."
優點： "Excellent flight"
缺點： "At check in time being told I needed a eta visa to enter Canada!"
優點： "Crew help and service"
缺點： "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"
缺點： "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
缺點： "Seats to small. But I am 6'3"" and my son traveling with me is 6'5"."
優點： "It got us from a to b but not much more to be said!"
缺點： "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
優點： "Very quick flight from ORD to BHM involving hardly any bad weather which got me home early."
缺點： "The online entertainment had poor connectivity and did not work, forcing me to take a nap to kill time."
優點： "Luggage bag broken by baggage handlers"
缺點： "Luggage bag broken by baggage handlers"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Clean waiting area; enough room overhead for my carryon bag."
缺點： "Couldn't get internet based entertainment on my iPhone as advertised"
缺點： "Took 3 days to deliver my case. They have daily flights. Very poor."
缺點： "we had to sit on runway for 1 hr to burn fuel to lighten the load. did not get served until 1 hr of fly time."
缺點： "Wifi never worked, mentioned several times to crew and didn't have decency to check or follow up. Attendants were crabby at best and were acting like they were doing passengers a favor by even. Wing there. Very rude and unprofessional to every question. Captain came out to go to bathroom twice and chatted up remaining flight attendant for several minutes- making it so passengers couldn't approach restrooms."
優點： "Nothing!!! It was handled in a terrible way"
缺點： "The way they didn't care"
缺點： "Leg I was only offered economy. Not plus"
優點： "The flight attendant was professional and pleasant"
缺點： "Boarding in Houston was disorganized"
優點： "Efficient boarding. Friendly and helpful crew. Prompt baggage reclaim at Heathrow."
缺點： "Bland food, with no beef option in Business. And what happened to the ice cream sundaes? They've been thrown over for salted caramel gelato. Not nearly as good. The old three-class 767s are TERRIBLE for comfort in Business Class."
缺點： "Two hours late!"
優點： "Our Flight Attendant was Hilarious. Made the trip very Relaxing"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Very efficient check in,leaving Rome."
缺點： "Strong bathroom oder in flight. "Cow cart transpot"t in DC"
優點： "Onboard service"
缺點： "The fact that we had to pay extra in order to have room to Cross our legs."
優點： "Personal, friendly service from the staff. Smooth flight and perfect arrival."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Ran out of the food that i wanted... settled with something that wasn't great."
缺點： "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
優點： "Delays, rudeness, doesn't have its act together. Must be United Airlines"
優點： "The crew was very helpful and polite"
缺點： "Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket. They also managed to lose my bags for the third time in a row."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Willingness to go above and beyond to provide superb customer service. Cut my layover from 10 hours to 2 hours. Excellent"
優點： "Rate was very good and the time of the flight was perfect! Non-stop and all."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "2.5 HR layover lost bag"
優點： "Seats are to small but fortunately sat directly behind first class and had plenty of leg room. The new entertainment system worked well."
優點： "Flight was on time"
缺點： "Have to pay for movies/ shows"
優點： "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
缺點： "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The price"
缺點： "The size of the plane"
優點： "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
優點： "New crew"
缺點： "Small seat One bathrokm"
缺點： "Heavily delayed, kept getting later"
優點： "No surprises."
缺點： "No free wifi, no Entertainment unless you pre-download their smatphone app."
優點： "the afternoon coffee, not offered by others"
優點： "Aircraft with old decoration. Could not see a single smile from the crew."
優點： "Very smooth and comfortable flight."
缺點： "So we arrived at the desk after a 7hr international flight ready for the final 1hr leg - only to be confronted with "flight overbooked" looking for 9 volunteers - how can you over book a 40 seat flight by 9 ???? So we had an anxious wait wondering if we'd be dumped from the flight - we weren't but it wasn't enjoyable waiting for the flight and our meeting with our grand kids."
優點： "Flight was okay"
缺點： "Luggage was not in Birmingham for the flight until next day in the afternoon"