優點： "The crew were the only enjoyable part of this flight. They were helpful and nice."
缺點： "the food. they tasted like left over of left over."
優點： "Food, comfortable, choice of entertainment"
優點： "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."
優點： "Jal shut off online check-in for non-Japanese so you can't choose a seat assignment. You can't do it over the phone either. This disservice was my main complaint about the flight. Plane was uncomfortably hot for the first 4 hours. Rest of the flight was fine."
優點： "Plane service was good, comfortable, punctual and ahead of schedule"
缺點： "Food was ok,"
優點： "The snack stand near the bathroom area during the long flight is a nice touch."
缺點： "Staff wasn't helpful for neither help us to check in earlier so we don't have to wait in the lobby for 4 hours nor getting two seats together for my wife and I. They apologized but don't think they felt sorry AT ALL."
優點： "Courteous crew."
缺點： "Inflight food was barely average."
優點： "The landing was great. The food was great/ the movie choices was great. The people were great. I loved it"
優點： "Comfort of Japan Airlines between Honolulu and Tokyo. Great plane and perfect service!"
缺點： "Everything was perfect"
優點： "Seat of upgrade economy CLEANED BATHROOMS ALL RHE TIME EXCELLENT"
優點： "The lovely cabin crew"
缺點： "Leg room was a bit tight due to the entertainment box, and in-flight entertainment didn't have enough of a movie and music selection."
優點： "The crew was incredibly friendly, efficient and helpful. I was very impressed by the punctuality of the flight in boarding and take off. Landing ahead of schedule was a total bonus!!"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
缺點： "I am satisfied with AA overall."
優點： "Great food. Excellent cleanliness"
缺點： "Kiosk, bag service, One World Integration"
優點： "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
缺點： "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
優點： "Smooth ride"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The staff are really nice helpful and respectful."
缺點： "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Lots of room, generous checked luggage policy, great airline."
優點： "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
缺點： "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Great meal compared to other local airlines. Comfortable."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "Nicest flight attendants, good food. Best international flight I've had."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
缺點： "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Boarding was orderly and crew was nice and polite."
缺點： "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
優點： "The hospitality of the crew"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
缺點： "As always, economy class is getting tighter. But economy here is still better than the western airlines."
缺點： "Excellent flight service no"
優點： "The staff is amazing and know what parents of bubs need."
缺點： "1 hour delay of departure"
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
優點： "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
缺點： "Absolutely no complaints"
優點： "Efficient, comfortable."
缺點： "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
優點： "Everyone was very attentive and nice. The leg room is decent ."
缺點： "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
優點： "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
缺點： "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
缺點： "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
優點： "SQ did a great job again. I plan to fly them in the future."
缺點： "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
優點： "Excellent crew services"
缺點： "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
優點： "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
優點： "the flight schedule are very good"
缺點： "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
優點： "The service and the flight to and from Narita Airport."
優點： "Very friendly crew & modern aircraft"
優點： "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
優點： "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
缺點： "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
優點： "Good reliable SQ service"
缺點： "I got the seat with communications box on the floor under the seat in front... no foot room :-("
優點： "Very helpful and polite staff"
缺點： "Old B777-200 with small personal screen. And they don't have pillows on board."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Entertainment was great"
缺點： "The food is getting worse"
優點： "The cabin attendants kept us well hydrated."
缺點： "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
缺點： "cramped seats freezing cold"
優點： "great service. new plane. excellent video system."
缺點： "not much to complain about."
優點： "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
缺點： "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
優點： "Everything is suport wonderful"
缺點： "Price. it's better"
優點： "Leg room in economy is good, even for tall people. Food was actually quite good."
缺點： "Two of our family's seats would not recline, although they were not near an exit row."
缺點： "old facilities"
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
優點： "Great food!!"
優點： "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
缺點： "Can't think of anything:)"
優點： "Thank you flight itself was v good but not check in"
缺點： "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
優點： "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
缺點： "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
優點： "toothbrush and toothpaste and ability to charge cell phone"
缺點： "my personal headphones did not work well with the seat audio jack"
優點： "Crew professionalism"
優點： "service was very Singapore airlines"
缺點： "food in coach was not as good as I remembered from other flights on Singapore"
優點： "I actually managed to sleep foralmost 10 hurs in economy. That's a first. Something about the way the seats reclined plus adequate pillow and blankets. Food was quite good. Service nice."
優點： "Great inflight entertainment options! Food was good"
缺點： "Crew were lazy and inattentive"
優點： "free socks! you wouldn't think this matters, but it totally does!"
缺點： "customs forms were really only available in english as you board, they ran out. Boarding is something you can't really improve upon"
缺點： "Airplane crews were kind of bossy. Even someone had to put their seat back when the plane was landing, there was nicer way to tell them. They have strict social class in their culture? OK. I got the cheapest ticket. Next time should get on a first class?"
優點： "Service attitude, quality of food and wine, overall experience"
優點： "Great crew and comfortable seats"
優點： "It was so nice"
優點： "The crew was very accommodating , especially important because I was traveling with children"
缺點： "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
優點： "Comfortable, great food"
優點： "Food was good when we got it."
缺點： "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
優點： "The relaxed environment and the crew are amazing"
缺點： "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
缺點： "Worse food Old flight Late boarding"
優點： "Clean cabin, polite Attendants, fast internet and great food and drinks."
缺點： "None at all"
缺點： "Food Poisoning"
優點： "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."
缺點： "Seats in Emirates keep getting smaller"
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "seats are way too narrow for such a long trip."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Great selection of entertainment."
缺點： "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
優點： "I like the flight route"
缺點： "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
優點： "The entertainment options were great! And, they have free wine with meals."
缺點： "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
優點： "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
缺點： "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
優點： "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
優點： "Great flight, very attentive staff, gluten free meal was not very good. At all"
缺點： "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
優點： "Flight was comfortable"
缺點： "Not enough Veg food even though requested well in advance."
優點： "Food taste, staff service"
缺點： "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."
優點： "check-in process was efficient"
缺點： "food should be better quality"
缺點： "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
優點： "The staff was very attentive and helpful."
缺點： "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
優點： "From the top to the bottom, everything was excellent except for..."
缺點： "...the boarding, which was somewhat chaotic. An announcement was repeatedly made that the final boarding call for the flight had been issued, and suddenly the entire assembly of passengers waiting before the gate stood up en masse and moved toward the gate, where we ended up standing for twenty or so minutes while the passengers were boarded in sequence according to seat assignment. I'm certain that Emirates has a protocol for gate announcements, but one of their employees certainly didn't know what it was."
優點： "The team was fantastic. Always willing to help."
缺點： "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
優點： "It was a short flight but I was able to look at the entertainment section and when I compared it to the previous flight on Korean Air is was far better."
優點： "Dubai lounge was superb, excellent crew."
缺點： "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."
優點： "The flight was great. The seats were spacious and comfortable."
優點： "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
缺點： "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
優點： "As always crew was great."
缺點： "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
缺點： "Baggage took almost 2 hours to get out at return destination"
缺點： "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "Warm hospitality and excellent service during connecting flights."
缺點： "The stuff were not helpful (i.e when you request it by bottom nobody would come and ask if you need anything) Bathrooms were not clean Food did not taste good (Also was shortage of choices of meal. Some meals were finished ) Stuff did not gave us coffee and tea"
優點： "The crew. If they're good they're excellent. If they're British they're mostly Easyjet rejects."
缺點： "Narrow seats and claustrophobic crammed in crate layout"
優點： "I was given the exit row which was great."
缺點： "The stewards were very nice but I had to ask twice for a blanket and after an hour I finally got up and asked for a third time. Apart from that it was good. I slept through a meal and then wasn't able to get any food which was a little annoying."
優點： "Entertainment was fine and the crew were helpful."
缺點： "The behaviour of some of the Passengers. Drinking and verbally abusing the cabin crew."
優點： "Service and comfort was good. Seats are bit smaller than other two gulf carriers. Food was good"
缺點： "Food could have been bit better."
優點： "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
缺點： "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."
優點： "Professional and friendly staff. Excellent film selection."
缺點： "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
優點： "The amazing entertainment system."
缺點： "The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much."
優點： "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
缺點： "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"
缺點： "Tightly set seating was very uncomfortable."
優點： "The great work of crew members taking care of passegers."
缺點： "The country"
優點： "Flight attendants need to be friendly."
缺點： "I will never use Turkish airlines again."
優點： "Comfortable seat. Food acceptable."
缺點： "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."
優點： "Food was ok, the crew also was good."
缺點： "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
優點： "Will definitely fly Turkish Airlines again."
優點： "Interior of the plane"
優點： "Passing comforter The headphones for TV (full headphones red) Entertainment options"
缺點： "The seafood plater and breakfast platter egg Bathroom was dirty (water spill)"
優點： "thr aircraft is very good"
缺點： "the food !!"
優點： "good entertainment system good legroom new airplane"
缺點： "lowered the food standards compared to previous flights flight was late"
優點： "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
缺點： "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
優點： "On time."
缺點： "Seats are a bit old."
優點： "Crew are always available and helpful"
缺點： "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
優點： "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
缺點： "not a fan of the tight sitting"
缺點： "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
缺點： "The flight was cancelled and 36 hours later, I am stuck at a hotel with 100s of other people none of who have a clue how to contact the airline as all the phones are not being attended to. The Indian sales and reservation team as well as the Turkish customer care are not responding to the situation at all."
缺點： "Turkish airlines worth airlines ever. They change our flight from Houston to LA without giving us any choice because they are over booked with 30 passengers and on top gave us longer flight instead of sending us closer to our destination. They lost our bags and discover in LA that most of Turkish airlines passengers lost one of their bags too. we miss our flight from LA to Houston because of bad organizations and We had to sleep in LA one night so to take second day fight to Houston. So bad so frustrating never use Turkish airlines again."
優點： "Care and food on board were excellent."
缺點： "Boarding was late and was very confusing. No special area for business class. This was not true when we were going to Cairo from Istanbul. The lounge there is fabulous but because our flight was late we didn't have time to go to the lounge on return flight."
優點： "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."
優點： "Really enjoyed the crew from NYC to Istanbul. Very professional and great courteous service. To Prague was also simply Excellent. For some reason the flight from Istanbul to NYC - JFK was not as good."
優點： "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
優點： "really great service"
優點： "I enjoyed the food. And most staff were friendly."
優點： "Everything was great. Would never fly another airline if Turkish was available."
缺點： "You must hear this all the time. An eleven hour flight is torture. Maybe a little more padding in the seat cushions. Still, You Are GREAT"
優點： "SEE above"
優點： "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
缺點： "Boarding a bit of a zoo. Long lines at passport control."
優點： "The bread service"
優點： "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."
優點： "the crew, meal, flight, every thing was excellent"
缺點： "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."
優點： "Everything from service to entertainment to food was first class."
優點： "Priority lounge access made 12 hour layover less unbearable."
缺點： "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."
優點： "The food on board was first class"
缺點： "I felt like there was no room at all. Everyone was crammed in and there was no space to move."
優點： "So far this is the only company that offers fruit meals and that was really nice surprise."
缺點： "On my flight from New York they didn't have my special meal request, but on my way back I learned that I just had to remind the crew before they served the food. I called them in advance and pre-order meal but in addition to that you have to make sure they know where you're seated because if you don't check in online they don't get that info on time for serving... I wish I knew that before but I do know that now :)"
優點： "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
缺點： "Crsmp seating,"
優點： "The food, the stuff for sleeping"
缺點： "The boarding: too much stand by which leads to confusions and anxieties. I personally believed this problem of creating too much stand by could have been prevented in advance."
優點： "The food and was good, above average legroom and comfortable seats"
缺點： "Terrible crew, rude and impolite. Worse crew i have ever met. They were rude without you even saying a word, unprofesional everyone on the flight just watched them in awe, especially the women on the crew."
優點： "Service is excellent as are food and beverage choices. the seat themselves are great, specifically the headrests that prevent your head from tilting into uncomfortable positions while sleeping. Entertainment choices were sufficient. Since i was traveling alone with my 4 year old was glad we were offered priority boarding."
缺點： "the spacing between rows in economy are just barely able to fit legs in, but only with knees touching the seat in the front. If you are out of luck and everyone sitting in a row with you is about 170 cm tall, the 13 hours between LAX and Istanbul become a struggle of how to comfortable accommodate everyone.... Exiting the air craft was managed with staircase and bus, at times a bit of a work out, traveling with a small child, carrying two carry-on's and help the child climb down steep stair cases..."
優點： "Food Quality"
缺點： "Horrible service...serving foods then waiting literally 2 hours to pick up trays.. Flight delayed, no info given to passengers."
優點： "food was very good here, the vanity set had useful staff and the gave my three-year-old a special bag with toys etc."
缺點： "no problems"
優點： "Very little - food was good, as was the selection of Turkish beverages."
缺點： "On both the inbound & outbound flights to Lagos, Nigeria, the crew were noticeable unfriendly and rude towards the Nigerian customers. For example, as the flight was only 1/3 - 1/2 full there were a number of empty seats. A number of crew members repeatedly suggested to a Nigerian passenger sitting alone to move to a window seat from the centre, suggesting is would "be better for him" when it fact all the crew wanted to do was put stored equipment on his allocated seat & those surrounding. Using the bus to disembark from the aircraft at Istanbul."
優點： "I like everything at the round flights .very nice and comfortable air crew and the meals plus the adv."
缺點： "So far so good except the landing of flight No 33 wasn't smooth even weather condition plus runway status was good enough ."
缺點： "No leg room and Turkish airline terminal chaotic Flight was delayed so we had to hurry to catch our flight"
優點： "High level service"
優點： "Some crew members were really nice"
缺點： "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."
優點： "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
缺點： "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."
優點： "Smooth ride and early arrival"
缺點： "Beat up baggage"
優點： "The staff was welcoming and it felt good!"
優點： "Nothing exceptional"
缺點： "The plane was a little too hot."
缺點： "The lack of entertainment, and the excruciatingly long boarding process."
缺點： "Boarding was poorly set up."
缺點： "Sitting next to a bunch of crying babies"
缺點： "Rude attendant"
優點： "Time in air was quicker since we left so late"
缺點： "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."
優點： "Got us there"
缺點： "Cramped seating"
優點： "Aircraft was cool"
缺點： "Small children"
缺點： "No wifi or chargers or seatback entertainment"
優點： "Everyone was pleasant & professional"
缺點： "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."
缺點： "they broke my luggage"
優點： "It was on time boarding and landing"
優點： "They were accommodating to my boot on my foot in the boarding process."
缺點： "Comfort and room in the seats. The temperature was very hot as well."
優點： "Staff for the airline was very good!"
缺點： "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."
缺點： "Delay otherwise average"
優點： "Great service"
優點： "Everything went smooth"
優點： "Poor for BIG Airline like that chips chips"
缺點： "NOT GOOD the is 2 MUCH for CHIPS"
缺點： "Same as previous response."
優點： "Terrible porque no pude viajar ayer"
缺點： "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."
優點： "On time"
優點： "Engaged with customers no matter the seat preference"
缺點： "Boarding system not good !"
缺點： "Boarded an hour late"
缺點： "Co captain was late. Sat seat belted forever without moving"
優點： "All aspects of flight were perfect. Couldn't ask for anything more."
缺點： "Everything was perfect."
缺點： "I paid to check-in my suitecase....25 dollar's. No lunch or atleast a sandwich in flight. Just not worth 300."
優點： "Everything went really smooth and no issues"
缺點： "No complaints at all"
優點： "By the time I boarded the plane three hours late nothing short of a flux capacitor to make the plane fly back in time would have made this trip even decent."
缺點： "It was just so late."
優點： "Nothing.. Entire experience was horrible for my 17 year old"
缺點： "Everything.. Will never use American Airlines again"
優點： "I wasn't able to check in on my app which had me frustrated when I arrived at the airport. Upon speaking to the agent at the desk she gave me a complimentary upgrade to first class. Such great service, I was thoroughly pleased!"
缺點： "This agency is the worst. I paid for insurance and they scammed me. Never using it again."
優點： "We loved everything. The check in was easy and the boarding was great. Personnel were all very pleasant and it seems they were having a rough. time with full planes and asking for passengers to check baggage. Everyone with AA was customer driven and professional."
優點： "Plane landed safely and they didn't lost our luggage."
缺點： "Purchased flight on British Airways but wound up on Americsn and Iberian. Poor coordination with partner airlines."
缺點： "Delayed for hours on board and nothing for refreshment etc offered by crew. Nothing to help us feel comfortable. Considering an amount of us travelling with young children and was early hours in the morning. Horrible start to an expensive vacation. I don't even want to continue. It was a partner from American Airlines. ( shocking airline). Will never be on another of their flights."
優點： "See above."
缺點： "See above."
缺點： "Internet was terrible - overpriced and slow"
豁免更改費用。 搜尋到 基西米的彈性機票