優點： "SIA service and food is always good. The flight went by quickly which is good."
缺點： "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
優點： "Short flight"
優點： "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "crew very helpful with seating service on board also good"
缺點： "head phones for entertainment very uncomfortable Food not to my taste"
優點： "It’s worth it to pay a bit more for the extra legroom seats."
缺點： "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
優點： "Spacious economy class seating and great service"
優點： "Flight crew great"
缺點： "Delayed 2 hours behind schedule"
優點： "Staff was polite and accommodating"
缺點： "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
缺點： "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
優點： "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
缺點： "Please move this service to DFW and displace the rubbish transatlantic service that is there"
優點： "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
優點： "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
缺點： "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
優點： "Great service"
缺點： "leg space."
優點： "The seats seem to have more leg room, food was actually good, and the staff was delightful."
缺點： "It was a 17 hour flight, but they made it bearable."
缺點： "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
優點： "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
缺點： "Too cold"
缺點： "All good"
優點： "Service was great."
缺點： "Bit on the cold side."
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
優點： "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
優點： "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
缺點： "Don't change anything!"
優點： "Liked everything from service to comfort"
缺點： "All good"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
優點： "Good service"
缺點： "spicy chicken too spicy!"
優點： "Overall very good."
缺點： "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
優點： "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
缺點： "That I could not afford to travel first class! which must have been marvellous when economy so good."
優點： "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
缺點： "It would have been nice if wifi was free considering it was such a long flight"
優點： "Food was excellent, timely departure and arrival"
缺點： "Crew was not as friendly as I'm used to."
缺點： "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
缺點： "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
優點： "Thanks once again for a comfortable flight homs"
優點： "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
優點： "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
缺點： "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
優點： "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
優點： "Outstanding crew! Super attentive in my section.. I had seat 43E."
缺點： "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"
缺點： "Video screens were quite small and there were no USB charging."
優點： "Great Atmosphere, people and delicious food. It's a pleasant flight"
缺點： "The only thing, couple of the flight attendants seems bossy and order us to move and put down our hand bag. I won't be comfortable to let my handbag with some cash and passport on it to leave it under the chair."
優點： "Large aircraft (777) for a short jump Great in seat entertainment Roomy seat in Econ"
缺點： "That I couldn't come back on the same airline!!"
缺點： "crew was too lazy to serve even water after repeated reminders one of the crew members was rude after making a request"
優點： "Great service, very generous and respectably good food. Hot towels when you get on the plane and when you wake up...in economy class."
優點： "Good, entertainment & comfort"
缺點： "Crew not bad"
優點： "Only thing I liked in this flight was food."
缺點： "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
優點： "To be honest I liked everything with this flight"
缺點： "I didn't get upgraded to business or first class ;) Maybe next time though"
優點： "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
優點： "The ICE entertainment program & the food"
缺點： "my TV screen didn't work"
優點： "Everything from the plane, crew service and timing. Excellent"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Service was good"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Food was great"
缺點： "The ICE screens can be larger and of better resolution."
優點： "We landed ahead of time"
缺點： "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
優點： "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
缺點： "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."
缺點： "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
優點： "Great entertainment system. Lots of leg room best airline"
缺點： "Late departure but made up time in flight"
缺點： "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."
缺點： "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
優點： "This was my first time getting a bump up to First. Loved the dining options and comfort level. Staff on board were wonderful. Shower a particular novelty but it did perk me up prior to landing."
缺點： "I cannot fault anything about his experience. Simply fantastic."
優點： "Excellent selection of entertainment"
優點： "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
缺點： "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"
優點： "Friendly cabin staff."
缺點： "Not being able to select seat when I bought the ticket is a bummer. Also, TV controls did not work well. These need be replaced ASAP."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
缺點： "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"
優點： "A380 is really comfortable even in economy and choice for entertainment is great"
缺點： "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
優點： "No lunch coupons or future flight discounts given"
缺點： "Unapologetic about causing so many subsequent delays"
優點： "Everything was great. They have it together."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "Entertainment, lounge.."
優點： "The staff was nice, pleasant and attentive!"
缺點： "Loved everything!"
優點： "All was good"
優點： "We were pleasantly surprised when my whole family received a business class upgrade The services on board was excellent."
缺點： "Check in at he Jeddah Hajj terminal is chaotic"
優點： "Food and staff's courtesy."
缺點： "Lot of rush at transit point."
優點： "You get great service even when sitting on economic class. The food was very good and the crew was cordious, polite and very professional and accomodating."
缺點： "The boarding process was slow but might had to do with the fact that there wereseveral families with children."
優點： "Everything was fine. Food, crew, service, entertainment were all wonderful."
優點： "The seats are roomy in economy and the food and drink service is very nice. The entertainment offered is extensive."
缺點： "I was in 70G and there was a very difficult family next to me. It was not the crew's fault but it made the trip very uncomfortable for me..."
優點： "Available entertainment was great."
缺點： "It was filthy with two broken toilets and one toilet that was so dirty it couldn't be used. Most sinks couldn't be used by the end. Flight attendants left duty free carts in the aisle while they sat in jump seats and chatted, which made it difficult to get to bathrooms and to move around the plane. Kids running around all over the plane, and trash all over the place."
優點： "Comfortable, friendly crew, and very good food and service."
缺點： "Boarding was disorganized and flight delayed slightly."
缺點： "Flight started late."
優點： "This was our first time flying Emirates. We were very pleased with the crew, check-in process, food and entertainment. The flight experiences (four legs all together) were also very good."
缺點： "The flight from Dubai to New Delhi was delayed due to some aircraft problem. As a result, we missed our train connection in Delhi. The ground crew as well as flight attendants assured us that since it was Emirates' "fault", we would be compensated by Emirates. At Delhi airport we were met by a lady who said that she was the person in charge and no such compensation would be forthcoming. This resulted in a unforeseen hardship for our family of four. Other than this unfortunate experience, we had a pleasant experience."
優點： "Food service was good. They really tried hard to accommodate me even though I had lent."
缺點： "The delay was a bit too big and a lot of things seemed unclear to me in the beginning"
優點： "Everything else."
缺點： "Normally Emirates is simplify awesome. But my last leg back the TV kept going out. But that was all."
優點： "Service was great and food really nice."
缺點： "The croissant was hard like a rock, is it really hard to provide a croissant that won't break your teeth?"
優點： "Staff were professional, friendly."
缺點： "They changed my pre-assigned seat from middle seat to isle. My less favourite seat."
優點： "Professional crew"
缺點： "Uncomfortable seat"
缺點： "Indian vegetarian meal was not great"
優點： "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
缺點： "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
優點： "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
優點： "I love the food, service and comfort I want make sure to fly with Cathay Pacific in my future flights. It’s all excellent! And I will probably recommend it to my family and friends."
缺點： "Continues to be incinsistent and spotty service."
優點： "Nice airplane, it was little bit delayed but still fair enough. Meals are nice if it has more vary entertainments, would be great :)"
缺點： "Like above, crews are look like tired. Thats fine but even doesnt look like want to work and speak in their language during searving, quite feel bad."
優點： "1st - boarding at hongkong was a pain. You line up at security just to transfer/transit. Then another line up to get inside the boarding area where they again check your ticket and boarding pass. Then theres another line at the gate where they scan your boarding pass. Just when you think you're done, there's another line right before you enter the plane where they check all the hand carry of the passengers. Overkill! 2nd - the crew - not very friendly at all. I noticed they spent more time chitchatting with the caucasian in front of me than with the rest of the asians around me. No smiles for the passengers - not even when they lined up to say hi and goodbye. They were just going through the motions. When they answered the call lights of the ladies in front and beside me, they were curt and abrupt. It was a good thing i didnt need them for anything. Then i happened to go to the restroom and i saw them chatting among themselves in the back while the bathroom was a mess. 3rd - seats were ok, but were narrower 4th - food was hot but the dinner wasnt appetizing at all - some kind of meatball/mashed potato slush. I could only eat less than a quarter of the entree. The breakfast was ok- egg was ok, the bacon was soggy and the sausage was not salty which was a plus. 5th - a lot of movie choices! Helped pass the time quickly"
優點： "Good service"
缺點： "Older plane"
優點： "Fast and on time"
優點： "the service"
缺點： "food no to much"
優點： "Schedule of the flight"
缺點： "The food can definitely improve a little more."
優點： "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
缺點： "Seat was a touch faulty"
優點： "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
優點： "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
缺點： "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."
優點： "very comfortable."
優點： "Very quaint and hour flight went by pretty fast"
缺點： "Electric outlets did not work on chairs"
優點： "Entertainment system worked fine."
缺點： "Economy class cabin is chaotic. Food is mediocre."
優點： "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
缺點： "bathrooms were dirty"
優點： "I typically like Cathay."
缺點： "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
優點： "Excellent Entertainment Choices. Wonderful Staff/crew"
優點： "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
缺點： "None experienced"
缺點： "one of the cabin crews threw the meal to me :("
優點： "The meal options that were served on this flight were great, and the overall flight was peaceful."
缺點： "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"
優點： "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."
優點： "Leg room and overall cleanliness was good. Special meal on this sector was very good compared to my previous flight."
缺點： "The crew was somewhat rude...not directly to me but to many fellow passengers. There was a teenage girl seated next to me and she requested the crew for some water and the hostess told her to wait till they served drinks which she said will take 5 mins. It was after 18 mins that the girl next to me finally got water. Seriously, you can't afford to give a glass of water , it's not like she was asking for coffee or some soft drink, its water ...and when we flew Korean and EVA airlines, they had a small bottle of water available on the seat when we boarded. Then my next row family asked for coffee and after a few minutes the fellow passengers wife decided to have some tea. So the husband called in the hostess and the hostess very rudely said , now you want both coffee and team , next time please let me know at the same time. Then when they served me my special meal, there was no butter in the meal tray, so I patiently waited for them to serve others and when they reached my row, I very nicely asked if I may have some butter...the hostess said, we don't have any butter. I was like...speechless. No butter, no water...and Cathay is a top class airline , HOW is it possible ? And the other crew was ok, this was one crew member a female and her name started from J , don't remember her full name. She was the laziest ever crew member I have ever seen and I am pretty sure she did not like her job. Cathay did not provide any tooth brush or mouth wash. No socks, slippers , eye patch...nothing. While flying to HKG from Toronto, I did not opt for special meal and the meal was just HORRIBLE. It was some beef and I couldn't even cut it with a knife. I think Korean Air is more or less the same as Cathay but in my opinion Korean is much better than Cathay. Cathay is only good for Business/First class. I seriously recommend EVA airlines and if not then Korean but if you are flying economy then stay away from Cathay."
缺點： "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."
優點： "The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times."
缺點： "Staff are not as friendly and knowledgable as other airlines I have flown in Asia."
缺點： "I had a flight from ZHR to HKG and further with another Airline to Shanghai. After 8 hours delay, I was not rebooked to another flight to Shanghai. Reason: We are only responsible to bring you to HKG - not further. Thanks a lot"
缺點： "Impossible to contact by chat or phone.... prefer Singapore airlines..."
優點： "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
缺點： "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
優點： "Great service. Nice plane. Flight attendants were attractive"
優點： "Food nice, much better than KLM. Typical great Asian service."
缺點： "No information as to why boarding was over 30 minutes late, even though last call was announced!"
優點： "I had requested a diabetic meal and they came to talk to me about any other specifics that could be affect the reasons for my choice for have a diabetic meal. The flight attendants were very courteous and polite"
缺點： "It has nothing to do with the airline really, but the person in front of me had their seat back but because of the long legs of the person behind me, I was unable to recline, so I did sometimes feel in a bit of a closed spot. Not the airline's fault really."
優點： "I like everything about cathaypacific, will recommend to everyone and utilize this airline for future travels."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "Very good service overall."
缺點： "No complaints on this particular flight."
優點： "Very clean plane. Crew very courteous and diligent in keeping bathrooms and plane clean."
缺點： "Limited bottles of water to drink."
優點： "The air steward/stewardesses were very polite and their service made the flight very pleasant. Kudos to the team on board. For everything that was negative about our flight, the onboard crew do live up to Cathay's reputation of quality service."
缺點： "A passenger was coughing severely throughout our 12-hour flight. Albeit he had a mask, but his poor health made us worry as we were in confined space together for an extended period of time. In addition, I do not think he had changed his mask which a surgical has a useful lifespan of approximately 3-5 hours with his level of intensive use. The toilet cleanliness was poorly maintained throughout the flight. It could have been cleaned more often. The onboard entertainment was very dated. New movies would be better appreciated. Now comparing you to SQ, but you faired worse than PAL which was a disappointment to us. We had expected you to perform better. The uniform design looks dated. It looked like something from the 1980s. It's time to keep up with the times."
缺點： "need more entertainment options; premium economy does have wide seats but not very comfortable"
優點： "Wonderful flight and very nice service."
缺點： "Ran out of several food and beverage options."
缺點： "Delay 1 hour by the ohters' borading accident and I missed to transfer the next."
優點： "On time flight, good service."
優點： "Cathay Pacific seems to be on time, is pretty well organized, and has nice cabin crews, made more interesting by their diversity."
缺點： "I guess it's not reasonable to expect food to taste better when it is made hours in advance and stored in a warmer or whatever for xxx hours before it is served. But CP does offer a lot of options for special diets."
優點： "I liked the plane and the price."
缺點： "Boarding was crowded, hot, and disorganized in IST."
優點： "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
優點： "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
缺點： "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."
優點： "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
缺點： "Entertainment system not operational"
優點： "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
缺點： "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
缺點： "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"
缺點： "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
缺點： "Boarding problems"
優點： "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"
優點： "Meal very good. On time."
缺點： "Audio for entertainment via ear buds almost indecipherable."
優點： "The actually flight was great- food and crew were very good and professional."
缺點： "Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future."
缺點： "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
缺點： "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"
優點： "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
缺點： "We liked everything."
缺點： "Wish they used a large plane like the Istanbul to MIA one."
優點： "Friendly airlines and service was excellent."
缺點： "No anything"
優點： "Very good legroom"
優點： "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"
優點： "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
缺點： "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."
優點： "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
缺點： "Late boarding Late arrival"
缺點： "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
優點： "Half of the plane was empty so most passengers were sleeping"
缺點： "customer service at,istanbul airport was terrible no help nobody knows English at international airport. all they have to speak is Turkce all the way from Istanbul to Atlanta they serve Pasta. very rode is this the standard of good airline?"
優點： "It was great to be fed, especially a full meal, on such a short flight."
缺點： "They ran out of homemade lemonade with fresh mint before I got any."
優點： "Good service and chairs were comfortable."
缺點： "Took FOREVER to get my bag in Tashkent. When you arrive at 2:30 in the morning, you want to get your bag and go to bed, not spend another hour or more waiting at the airport. This may not be entirely the fault of the airline, but it seems that a company like Turkish Airlines should have enough clout to insist on a better travel experience for their customers."
缺點： "I was supposed to be given two boarding passes through my check-in but I was given only one. This caused a lot of confusion on the Istanbul Airport. The staff there we unbelievably rude. They caused two passengers (on separate occasions) to miss their flight right in front of my eyes due to no apparent reason. They plainly refused to cooperate with passengers."
優點： "The crew in Nigeria were very helpful. Hated the food but hey plane food is always bad in economy. Loved the inflight movies"
優點： "The crew was nice"
缺點： "Noisy..people up in the isle, drinking...just being laud."
優點： "Everything, Turkish is great."
優點： "I like the overall trip!!"
缺點： "We stayed on plane for long time before it took off, and we arrived late, food was not good"
優點： "Crew were professional."
缺點： "The smaller size planes have less leg room for a coach for shorter flights. The seats I booked initially were changed on me. I don't like that."
優點： "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
缺點： "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
優點： "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
缺點： "No inflight entertainment. Food was poor, but it was only a short flight."
優點： "The flight was smooth (good pilots) and the service was great."
缺點： "The space between seats."
優點： "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
缺點： "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."
缺點： "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."
優點： "Same as above"
缺點： "Same as above"
優點： "You really get great treatment in economy. Food is good, no nickel-and-diming for drinks, inflight entertainment package is very very good - just a great experience."
優點： "Attention & willingness to help. Very pleasant flight from start to finish"
優點： "emergency row had plenty of leg room."
缺點： "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
優點： "I liked the flight attendants. They were all VERY pleasant and accessible. They were all service oriented and felt that they honestly wanted to ensure that they flight was as comfortable as possible."
缺點： "Total chaos boarding. It was hoarding cats in a pen. NO organization what so ever. The serving of the food was a nightmare.... the food was served in sections. the hot plate first ... 5 minutes later... the hot bread... then yet another 5 minutes later... the drink. No water to be had. Was in the air for a full 5 hours before they brought the cart around for water/refreshments. Horrible."
優點： "Service courtesy entertainment options price"
缺點： "Seemed like there was even less leg room than usual, blankets not warm enough"
優點： "Flight attendants, smooth process in and out, easy flight"
缺點： "Food and drink choices are terrible"
缺點： "Two women fight over space the entire flight and the flight crew were indifferent about it."
優點： "Seat space is ok and service is faster"
優點： "The food and service were excellent. Plane had plenty of leg room(777)"
缺點： "It took over an hour to get baggage a in Rome due to problem with doors on the plane. And then when we got the bags everything was soaking wet (it rained hard in Istanbul). Took us all the next morning to dry everything"
優點： "The entertainment options were great."
優點： "Timing, transit food, rest"
缺點： "Broken seats"
缺點： "Larger meals."
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
缺點： "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
優點： "Good comfortable seat with extra leg room. Pleasant crew."
優點： "Flight duration"
缺點： "Very stingy with the drinks Cramped seats"
優點： "Everything is alright"
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
缺點： "old screens and entertainment system leg room to small"
優點： "The staff tried to help me when it was evident we would not arrive on time"
缺點： "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Everything was clean and well organized."
缺點： "The flight was delayed 1 1/2 hours."
優點： "Good flight, very attentive crew."
優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
優點： "Easy to board and easy flight."
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
優點： "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
缺點： "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
優點： "Nice to have a wrap for the snack."
缺點： "Would have preferred boarding by row - back of the flight first so would have been more organized."
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
缺點： "The streaming service didn’t work"
優點： "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
缺點： "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
優點： "Very little if any."
缺點： "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
缺點： "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
優點： "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
缺點： "No complaints at all."
優點： "Same as above"
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
優點： "Spacious cabins, friendly service"
優點： "The crew was very nice and helpful."
缺點： "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
缺點： "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
優點： "We really liked the KLM people, from the check in crew to the flight attendants."
缺點： "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
缺點： "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
優點： "Leg room. Smiles of the cabin crew."
缺點： "Not enough selection of Electronic Dance Music. Lol!"
缺點： "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
缺點： "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."
優點： "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
缺點： "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"
優點： "Friendly crew in business class"
缺點： "Bed was angle lie flat. Meal service dragged on for too long."
缺點： "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"
優點： "On schedule. Great crew."
缺點： "Limited foot space small seat."
優點： "on time, luggage arrived."
缺點： "uncomfortable. No actual food or entertainment."
優點： "The seats"
缺點： "Could have more choices of food and drink"
優點： "staff, airport"
缺點： "delayed boarding"
豁免更改費用。 搜尋到 基爾的彈性機票