優點： "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
缺點： "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."
優點： "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
缺點： "Staff seems distant and uninterested at times."
優點： "FLIGHT WAS CANCELLED"
缺點： "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"
優點： "The crew is always very polite and professional."
缺點： "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
優點： "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
缺點： "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."
優點： "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
缺點： "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
優點： "They were able to provide drinks and food at a timely matter"
缺點： "The long flight"
優點： "Plane left almost 2 hours late otherwise everything was excellent."
優點： "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
優點： "It good."
優點： "No issues."
缺點： "No complaints."
優點： "Overall is good."
優點： "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
優點： "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
缺點： "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
優點： "Amazing flight! Continue to serve pleasantly to all passengers"
優點： "For a long flight, it was comforable."
缺點： "There could have had more fruit for snacks."
優點： "service was good, on time , food good, alll in all will fly u again !!"
缺點： "didn't get seat asked for, but ended up ok cause other passenger moved, so haad more leg room"
優點： "Good selection of entertainment"
缺點： "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
缺點： "one of the cabin crews threw the meal to me :("
優點： "friendliness of crew and ease of boarding"
缺點： "food was ok"
優點： "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."
缺點： "little chaotic boarding. Horrible vegetarian food."
優點： "I've taken other long-haul flights where it seems the flight attendants were serving food or drinks every couple of hours, leaving little time to sleep peacefully. But the Cathay staff, I think, balanced it well. Over 15 hrs, I was only woken up 2-3x for food. Was nice to be able to sleep without being disturbed too much."
缺點： "Way too cramped in the economy section. I'm a small guy, but even for me it was cramped."
優點： "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
優點： "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"
優點： "The service was outstanding, the food actually tasted good, and not "good for airline food," just good. The seats were comfortable; lots of entertainment options and boarding was run super efficiently. I'd fly this airline anytime."
優點： "Crew was pleasant."
缺點： "First and international flight - the seats are cramped, the meals are extremely 'blan' and the entertainment selection was not very good."
缺點： "Service.. Got ignored when asked for coffee. Got ignored when food choice came around. Lady sitting beside me also got same service ignored"
優點： "Crew is lovely"
缺點： "My vegetarian food was horrible, terrible drink selection, mediocre entertainment."
缺點： "Needs more leg room"
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "great service on board and great entertainment"
缺點： "The second security check at the gate caused delay."
優點： "The service and food was excellent!"
缺點： "The seat would not lean back d/t the person sitting behind me"
優點： "Entertainment is ok"
缺點： "I requested support on ground and nobody was there tu support a difficulty I had"
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The crew seemed genuinely nice and helpful"
優點： "the aircraft is new and comfortable."
缺點： "the meals are not as good as the past. the meal did not have entree and dessert even the maincourse was not as good as previous flight. i think the CX was curbing the expense on its meals."
優點： "Entertainment was excellent. Happy for the USB charger installed in the seat. Staff was quite friendly. Food was okay sometimes."
缺點： "Seats were difficult to recline. Chairs were uncomfortable, not enough back support. Upset that the set of round trip tickets never showed the gate number, even more upset that both ways I could not use online check in, it always said "error.""
優點： "i liked that there was a larger variety of food to choose from and the traditional hong kong style fish was amazing. the seasons greetings cookie was good too. the crew was good in trying to help everyone on board."
缺點： "there was a layover which cathay pacific did not account for as this layover was too short and resulted in me having to take a later flight. that was a real inconvenience which delayed my arrival time in los angeles. that was one of the major tick off during this part of the trip"
優點： "On time flight, good service."
優點： "Everything was A CLASS"
優點： "Good food, customer service, hospitality, comfort. Flight on time."
優點： "Slept the majority of the trip. But, the usual good crew and comfortable seat."
缺點： "Delayed in landing in HK, over an hour delay on take off waiting for other passengers, then the airport apparently didn't have baggage handlers to load the plane available. Not Cathay Pacific's fault of course, just my overall experience."
優點： "The food was great. The crew was very friendly. The entertainment was updated and nice."