之前由於疫情的關係，打算不在飛行中用餐，但是到了機場，發現其實情況沒有想像中嚴重，所以現場請check in 服務台的服務員幫忙訂奶蛋素餐，但是我也明白時間太趕，可能沒辦法。所以心想：有就感恩，沒有也能夠理解。 結果，飛機上某位空服員自願把自己的餐點給我吃，讓我既不好意思，但是也非常感動。 感謝他們的貼心和用心。
缺點： "Leg room in economy is just tight"
優點： "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點： "Screens were better on the flight from Vancouver to Taipei."
優點： "Kind workers and excellent food"
優點： "Friendly crew. Good entertainment options."
優點： "Friendly and attentive flight attendants."
缺點： "Food and quality of entertainment screen for economy."
優點： "Excellence in crew's attitude, promptness in service, very courteous."
缺點： "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants"
缺點： "Food can be better"
優點： "Excellent customer service with every question"
缺點： "One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off."
優點： "Crew excellent"
優點： "Service was efficient and responsive ."
缺點： "Food was good"
優點： "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "The meals are very good and tasty, good portions."
缺點： "The economy seat is OK but too distance between seats could use extra inch."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
缺點： "Going to Taiwain food is good but going back to LA it sucks"
優點： "Like everything but the seats. The flight attendants are amazing."
缺點： "Only thing I didn’t like was the chairs weren’t as comfortable as the seats from the flight to taiwan. My back hurt more."
優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."
缺點： "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
缺點： "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Great flight, plane &crew"
缺點： "Nothing was bad"
優點： "Comfortable and relaxing!"
優點： "Transit was smooth and efficient."
優點： "I like the boarding styles and the crew"
缺點： "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Always very nice great crew always I've made the flight 3 or 4 times now"
缺點： "Still a little bit nicer if we had a bigger selection of movies"
優點： "Excellent condition of Aircraft"
缺點： "No entertainment during the flight."
優點： "Everything is good & went fine!"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Crew nice. Had the row to myself so room to stretch out and made me feel safer from others germs"
缺點： "Media entertainment selection"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "On plane staff was very pleasant!!"
缺點： "Too long of a flight delay!!!!"
缺點： "Sits not suitable for long distance travel"
優點： "Crew very generous and polite"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "No major disruptions"
缺點： "Leaving on time, since we didn’t take off until 35 minutes later than ETD"
優點： "I was given an economy plus seat when I reserved my seat, after calling the airline. It was a nice surprise."
缺點： "I wasn't able to access the movies through the UA app on my phone. I never found the right link."
優點： "The flight was relatively short and uneventful."
缺點： "The workers at the airport, airline door, and flight attendants were all very rude. After sitting in LAX traffic for over 2 hours, they could’ve at least attempted to be friendly and helpful. I swore I’d never fly United again, and this solidified my opinion."
缺點： "Got to Edmonton way late after a lot of flight changes and rederecting due to missed connection in Huston"
優點： "Staff was friendly, courteous, and generally concerned with our well-being."
缺點： "Economy seats were not terribly comfortable, but that is not unusual."
缺點： "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Good flight"
缺點： "The restroom on the plane was not clean. The WiFi wasn’t working but we were still able to watch in flight United tv with the app."
缺點： "Flight was actually non existent. It took us two days to get to our destination, Cancun so we lost a day of vacation there. We had to stay a night in Dallas and traverse all over the airport between American and Untied to chase down our vouchers for luggage, dinner, and rooms. Exhausting. We had to travel two hours in an old mini van from Columbia to St. Louis to even get started on our vacation flights. We did not have a pleasant experience with United on either side of the trip."
優點： "I had a pleasant comfortable flight overall with no issues"
缺點： "Nothing the crew and flight were excellent"
優點： "Boarding was fast and easy"
缺點： "Child behind us kept kicking our seats. Not the airlines fault but very uncomfy for 5 hours. There was nothing to watch or even listen to.. tried to pay for direct tv and the credit card reader didn’t work. And we weren’t offered anything to eat . The woman asked if we wanted anything to drink .. never even saw a cart . Although I was in row 7 but with that being said .. I did arrive safely from my trip."
優點： "Food was good, inflight service was good, easy boarding and deboarding. lot's of space for luggage."
缺點： "too cold!!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Seating grouped in twos. Return trip. The stewardesses were friendly and delivered with humor."
缺點： "Nothing free. Plane seemed a little old"
缺點： "Flight had mexhanical problems. Waited in plane for 90 minutes then we came off the plane. I changed flights...still waiting for my bags."
優點： "The flight attendant and getting to the location early!"
缺點： "United in general"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "The wi-fi entertainment was good"
缺點： "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Comfortable , quick. For us it was great not to have to stop at another hub and walk all over to another gate and plane."
缺點： "United promises 1 free bag per passenger if booking w a united points credit card. Well I've never had this problem b4 but would not proceed thru check in w/o paying $25 per each of us. That was using kiosk and a real live person. That really frosts my - well, u know. Now I have to fight online, not even w a real person who would understand , to get $ back. I hope!"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Good price for flight to SFO"
缺點： "No food service. Stale snacks and paltry beverage service"
優點： "Other than the boarding issues, it was a pretty standard flight. Left early and got to Newark early."
缺點： "I thought the boarding process for the United Flight departing from Owen Roberts International was very very poor. I understand it is a small airport catering to different destinations in the world but the boarding process was chaotic. The lines were all blending, they started the boarding process very early, many people were still going through security."
優點： "Everyone was friendly, flight was on time checking in at kiosk was very efficient no complaints . I would recommend Kayak and United to friends and family"
缺點： "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
缺點： "Having my flight delayed to the point I had 5 minutes after we landed to try and run like Carl Lewis to the next gate. DAMN NEAR missing my next flight."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "Had to wait 5 hours because my flight was canceled with mechanical issues to the plane."
缺點： "Old plane..."
優點： "Not too much. I suppose the fact that they put me on a first class (though 45 minute) flight to get me closer to my destination wasn't a bad touch, and my bag was where they said it would be even if I had to get it myself"
缺點： "The two and a half hour delay leaving for starters. Every 30 minutes someone came on to tell us we would leave in a little while but then we didn't"
缺點： "I was traveling with someone and the tickets were purchased at the same time but we weren't seated together."