- 坎帕拉沒有大機場。 而需要由恩德培國際機場的機場提供服務。
優點： "The food was ok."
缺點： "I lost my suitcase or had it stolen!"
優點： "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
缺點： "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
缺點： "We stood in line for a while, when it was our turn to check in they told us we were in the wrong line, unfortunately we didn’t saw a sign that told us that we had to be somewhere else because we were flying to Israel. At our second check in the guy at the desk was very unfriendly. Not something you think oh he is happy he could help us. Not at all. He was very grumpy"
缺點： "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
優點： "loads of room, great entertainment system, nice crew and the food was very good too."
優點： "Liked the movies and entertainment selections."
缺點： "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
優點： "Everything was great but I particularly liked the meals."
缺點： "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
缺點： "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"
優點： "Flight was smooth. Staff were helpful and professional."
優點： "Onboard food was good"
缺點： "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
優點： "Excellent customer service, crew always helpful and glad to please."
缺點： "Atatürk airport link too confusing and decreased my flight experience"
優點： "The crew was friendly"
缺點： "They lost one of our bags."
優點： "Staff was very good and service in flight was excellent."
缺點： "The flight was delayed at the gate from a late arrival that lead to a 2 hour delay on the tarmac. Handled well by the staff, but if we were on time to begin with, we probably would not have been further delayed."
缺點： "They was late for boarding The food is bad It's was my bad experience this travel"
優點： "Loved how friendly the staff was and wanted you to feel at home"
缺點： "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"
優點： "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
缺點： "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
優點： "Food, entertainment system"
缺點： "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
優點： "Great entertainment, very friendly staff, decent quality planes , good beverages"
缺點： "below average food . Particularly for health conscious people."
缺點： "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
缺點： "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
優點： "Flight delayed so was my luggage for more than a week."
優點： "Amazing service and comfortable environment. The really take care of you"
缺點： "Boarding Process could be a little streamlined. Guess we are used to the regulated process."
優點： "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
缺點： "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."
優點： "Flight in early November, where flying was very relaxed and spacious."
缺點： "TV and Lights gave me a headache, but nothing you can do."
優點： "I love the food, the airline crew was excellent. The entertainment was great as well."
缺點： "The checking crew from Jfk airport was mediocre."
優點： "on time, fast boarding, food ok for distance, entertainment ok for distance"
缺點： "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
優點： "Service was good, customer helping line was not that good"
缺點： "The worst part is food, they need to serve some good food for such long flight, Specially Istanbul to Islamabad and Islamabad to Istanbul, was the worst service and worst food , I will be think a lot to travel next time with turkish airline, due some bad service and food"
缺點： "Everything good"
優點： "The food was amazing."
缺點： "The inflight entertainment didn't work on one of my flights."
優點： "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
缺點： "The check in lines are very very long and take forever"
優點： "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
缺點： "The crew wasn't able to speak in German, even though they spoke perfect English."
優點： "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
優點： "There wasn't anything particularly special about this flight to make it stand out from other airlines. It was just a short 2 hour flight and had everything you needed."
缺點： "At check in, the agent said she had put me in the exit row, but I was actually just behind it."
優點： "There was a real good meal included on this relatively short flight. The crew was friendly. Best airline I've experienced in a while. ."
缺點： "Too little leg room. My knees touched the seat in front. Boarding was a little weird. It was announced that families with children etc were to board first. But then the groups were not called when each of them started boarding (or was that the flight to LAX? Anyway, only a minor thing)"
缺點： "Refused to refund cancelled flight"
優點： "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
缺點： "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
優點： "Comfort Movie Selection Friendly Hostess Thoughtfulness"
優點： "The attention to the crew. They were attentive to all orders"
缺點： "The food has too much bread and pasta. The seats recinan well but there is little room"
優點： "The boarding was quickly. The crew very kindly"
缺點： "The seat are small. The food has a lot of salt and bread."
優點： "Everything was excellent"
優點： "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
缺點： "it was a bit older than other planes I have had with turkish air."
缺點： "Flight didn't start boarding until posted departure time and no announcement was made. the food was horrible and smelled horrible. Airplane exhaust was permeated the cabin making passengers nauseous,"
優點： "The planes were pretty comfortable, especially the first one. Even with the delays, there was overall a good turnaround time, though we still landed four hours late. The captain kept people from panicking, which was good."
缺點： "We had an engine failure during the first ten minutes or so of our flight that required us to turn around and head back to Istanbul, then wait for another plane, then reboard and try again. Our first flight was in the air an hour or so. Engine failure is always a concern - why was this issue not found during a routine maintenance check-up?"
優點： "Care and attention the flight attendance showed."
缺點： "They missed my connecting flight, were terrible at communication"
優點： "Great people excellent staff"