- 因特拉肯沒有大機場。 而需要由蘇黎世機場的機場提供服務。
- 想找飛往因特拉肯的便宜機票？25%的用戶找到以下價錢或更便宜的因特拉肯機票：台北 臺灣桃園國際機場出發單程NT$ 21,223，來回NT$ 21,366, 高雄市出發來回機票NT$ 22,034, 台中出發來回機票NT$ 40,163
缺點： "Everything was excellent"
缺點： "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. They had fees to book a seat in advance. I could only pick my seat when online check in was allowed. It was important for me to have a good seating option on 14hr flight."
優點： "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
優點： "I liked the options for entertainment and comfort."
缺點： "Crew and Boarding crew were not at all respectful, they were very rude."
缺點： "Always spicy food"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "The entertainment systems was really good."
缺點： "The service of the crew was one of the worst I've ever had..."
優點： "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Most of the crew was nice and accommodating"
缺點： "There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."
缺點： "After exhausting flight I don't know what else to say"
優點： "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."
優點： "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
優點： "Emirates is always the best."
缺點： "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."
缺點： "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
優點： "ICE entertainment system was of high quality."
缺點： "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
優點： "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
優點： "Very clean and comfortable. Staff very attentive."
缺點： "Many sick passengers on board."
優點： "All is good"
優點： "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
缺點： "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
優點： "I like the legroom on Emirates."
缺點： "Nothing to dislike."
優點： "Consideration of my disability, in-flight attention, kindness"
缺點： "for diabled people, no one to properly handle disabled, and wheelchair passengers at the door of the terminal upon arrival. Rather we are told to struggle to the wrong locations for check-in and then re-routed to another desk far across the building just to be brought to the original place silly and cruel, isn't it?"
優點： "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
缺點： "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
缺點： "Food was not upto the mark. So many indians travel, do provide proper yummy indian food.!"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Excellent all the way."
優點： "First class service in economy."
缺點： "The head phone jacks in the arm rests need to. E replaced. I had to frequently jiggle it to get good sound."
優點： "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
缺點： "Touch screen problems . See above comment."
缺點： "Filthy bathrooms. Food service slow and erratic. Too hot."
優點： "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
缺點： "Reliance on electronic entertainment"
缺點： "We were not able to print the online checking ahead of time, so we had to stand in a lot of very long lines. The person printed the wrong boarding passes because they didn't know many details about domestic and international flights. There was also confusion about checking in the luggage between the domestic and international flights. A boarding pass from Dubai to Ahembadvad was not given at the New York airport."
優點： "Flight overall was fine but not the standard that we had on the trans Atlantic potion"
優點： "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."
優點： "The seats are roomy in economy and the food and drink service is very nice. The entertainment offered is extensive."
缺點： "I was in 70G and there was a very difficult family next to me. It was not the crew's fault but it made the trip very uncomfortable for me..."
缺點： "See above comments"
優點： "Plenty of food provided, and crew is very friendly."
缺點： "When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board."
優點： "The business class is outstanding. The seats are very comfortable and the meal selection is great, though the breakfast could've been better. Loved the bar in the back. Nice to meet people and socialize."
缺點： "One of the crew member was not up to the mark. Twice forgot to get our drinks. Wouldn't clear out the dinner and utensils even after multiple requests."
缺點： "We had 1h10 min of delay before take off!"
優點： "Uneventful but delayed, my son was getting worried in Tampa. Tilak"
缺點： "Boarding: Unorganized, everybody crowding to get in. Should be section wise in queue CREW: Giving incorrect information, not responsive or helpful I had selected window seats for my wife and myself when I bought the tickets 4 weeks ago When I went to checkin, I found that we were assigned different seats in the middle sections and they were not even together When I complained, we were assigned two seats together in the first row where infants were crying, with smelly diapers, constrained space where I could not straighten my legs: ended up with massive swelling in my feet FOOD: When my turn came to be served food, I was told that my Food selection was finished AGAIN. Sorry. BAGGAGE: The crew took my cabin baggage and placed it in the business class section. When I wanted to take out money from my baggage to buy onflight sale items, I was given a hard time: they were not allowing me to go from the Economy to the Business section! Please explain Emirate's point of asking for seat selection, providing a food choice menu card, allowing cabin baggage when NONE of these are really available!"
優點： "Service was great and food really nice."
缺點： "The croissant was hard like a rock, is it really hard to provide a croissant that won't break your teeth?"
優點： "Service, comfort, timeliness"
優點： "The crew is as always was excellent, big thumbs up there."
缺點： "Entertainment is just bad...selection would be okay, but interactivity is basically equals to zero. My tray was also broken."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
缺點： "The crew service very lack"
優點： "Same as above"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Cathay is usually a solid airline to fly with. It’s comfortable even in economy and the staff is pleasant and usually efficient."
缺點： "The delayed boarding process and the bottleneck once people were boarding didn’t allow for the flight to depart on time."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
缺點： "Flight was absolutely packed"
缺點： "Overall waiting and long flight."
優點： "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
缺點： "Nothing. Everything was great."
優點： "The flight went okay, but my bag didn’t make it and still hasn’t been found."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
缺點： "Hindi selection of movies was not good"
缺點： "Delayed flight"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
優點： "Cathay Pacific provided excellent service."
優點： "More space between seats"
缺點： "Little to no vegetarian option"
優點： "Great service of the crew"
缺點： "Seats are too narrow. There's not much to move around. I'm a 56 year old woman weigh 107 lbs., otherwise everything is great."
缺點： "nothing much. overall good."
缺點： "one of the cabin crews threw the meal to me :("
優點： "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
缺點： "Boarding--but I never like the boarding process."
缺點： "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "The service"
優點： "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "The wonderful people and the service they provided with a great attitude."
缺點： "The food was only OK."
優點： "I had difficulty finding my booking reference on cathay website until it was very late. I am marco polo member but that was picked up late so my meal preferences were not picked up. Also we had pork sausage for breakfast to me one of the items tasted sumilar to beef and not pork. I would prefer that all meat sources be listed so i can make an informed choice"
缺點： "See above otherwise it was good"
缺點： "Pilots apparently forgot the seatbelt sign pretty much the entire flight. Flight attendants were trying to get people to stay seated until it became clear the light was never going off. Literally 1/2 the flight people were just wandering around and the attendants gave up. Seriously guys, on a 10+ hour flight, that's not cool."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
優點： "The flight would have been much more enjoyable had the had for my tv and the recliner on my seat been working. The flight was moderately clean and food was average but they did serve two full meals and give options for a menu."
缺點： "Because the audio for my tv wasn't working, I spoke to flight attendants multiple times and they said they kept "resetting" my tv system but it didn't help and they didn't even seem apologetic at all. It was very matter of fact that I simply didn't have a functioning seat (the recliner also wasn't working) and I would just need to accept it. I wouldn't normally care about this but seeing as this flight was 17 hrs long from NYC to Hong Kong, it made the flight much more unbearable."
缺點： "Lack of communication for boarding. For 5 o'clock flight we were told at 4.30 flight is delayed by half hot for "technical" reasons and boarding will start at 5. Actual boarding started at 5.30, flight took off at 6."
缺點： "Our plane was late leaving Shanghai so we missed our connection to Hyd. Then it was routed to nearby airport for refeuling. Once in Hong Kong we were assigned a hotel but it took 2 hours in a Taxi line then an hour to the hotel. I wad so tired i could only sleep at the hotel while resting to return to the airport the next day!"
缺點： "Would give 0 for food. No vegetarian food at all without special request."
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "The food was great and the in flight entertainment was on par as well"
缺點： "There was a lot of commotion as in other passengers had loud children. Additionally middle seat was uncomfortable for a person with long legs"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
優點： "The entertainment was certain a huge improvement from 10 years ago. The crew were awesome and very eager to provide great service to customers and they were fast to respond to any problems."
缺點： "The leg room for this flight was terrible, but it wouldn't make economic sense to enlarge legroom for economic class now would it?"
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
缺點： "They didn't have my special meal"
缺點： "Ordered veggie meal didn't turn up!"
優點： "The staff was friendly and an onboard meal was provided."
缺點： "We checked in online the day before with seats together and the morning getting our boarding pass they changed the plane and 1 of our seats was changed to across the plane. Luckily the lady was able to get a pair seats sitting us together."
優點： "The crew was friendly and professional. The food was good. Entertainment was good. The 10hr flight was over so quickly."
缺點： "They didn't come to pick up trash very often."
優點： "Friendly crew"
缺點： "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
優點： "I was upgraded to first class. Awesome flight. Great food"
優點： "Onboard food was good"
缺點： "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
優點： "Excellent customer service, crew always helpful and glad to please."
缺點： "Atatürk airport link too confusing and decreased my flight experience"
優點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
缺點： "The 2 flights were delayed, I went to my work late Both bags were broken"
優點： "Timing was perfect without any unnecessary delay in transfer. Crew is quite helpful and food was pretty good for Economy class as was the leg room and footrest. Entertainment was excellent."
優點： "Great food!"
缺點： "The aircraft looks a little old."
缺點： "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
缺點： "Customs in Skopje"
缺點： "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."
優點： "The food is imazing"
缺點： "40mins rotar"
優點： "Staff was very good"
優點： "Crew members were nice People were good at check in as well"
缺點： "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
缺點： "They was late for boarding The food is bad It's was my bad experience this travel"
優點： "It was nice"
缺點： "Food was not that nice"
優點： "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
缺點： "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
缺點： "Wheel chair flyers should get first assistant"
優點： "Was surprised to get a full meal on such a short flight. Very good food."
缺點： "Pretty average flying experience. The plane looked older, but that's nothing unusual"
優點： "Everything on the flight with the smooth running of the flight by the plight"
缺點： "The connecting flight from New York to Istanbul and Istanbul to Lagos Nigeria is bad time difference"
優點： "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
優點： "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
缺點： "See literally everything above"
優點： "The window seat"
缺點： "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"
缺點： "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
優點： "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
缺點： "Really nothing."
缺點： "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
優點： "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."
缺點： "They lost my luggage"
優點： "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
優點： "The best air line in Europe"
優點： "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
優點： "One of the best flight experiences I have had in a long time."
優點： "It was a non-stop flight from Istanbul to Atlanta!"
缺點： "The plane was diverted to IAD right before landing to ATL. The crew told us that the plane was diverted because of "weather conditions." Once we landed to ATL we were told that there were no storms in the area!Who knows why the plane was diverted to IAD?"
優點： "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
優點： "Comfort Movie Selection Friendly Hostess Thoughtfulness"
優點： "Good food great passenger service."
缺點： "Having to take a bus to plane"
優點： "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
缺點： "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
優點： "I love flying turkish, Everything was just great. But not the baggage handling service!!!"
缺點： "The baggage handling was Horrible just horrible! my Suitcase came back to me broken! it look like someone grabbed a knife to it and slammed it with a wreaking ball!!! Rips all over it as well the hand rail Wont pullout of its casing!!! It was Perfect when I left my starting destination."
優點： "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
缺點： "Rude staff, bad food, bad boarding process,"
優點： "The food. The entertainment."
缺點： "Needs better seats! More room for long flights!"
優點： "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
優點： "Great food and serivice!"
缺點： "The fact we have to embark by bus!"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
缺點： "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
缺點： "My suitcase didn't come with the airline."
缺點： "Not enough leg room"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
優點： "Overall booking and airport was ok. Food was also actually quite good."
缺點： "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
缺點： "Nothing special"
缺點： "Nothing special"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "Good flight, arriving well on time."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
缺點： "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "Delayed flight but staff apologized as for safety reasons."
缺點： "Very late arrival"
優點： "Short flight with good communication."
缺點： "Nil to complain."
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
優點： "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
優點： "On time"
優點： "Good flights. Good prices."
優點： "Consistently high standards"
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "Everything. A truly faultless experience!"
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "Service provided by the staff"
缺點： "The navigation of the entertainment system is not very friendly"
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
優點： "Easy Boarding"
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
優點： "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
缺點： "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
優點： "On time."
缺點： "No negative"
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
缺點： "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
優點： "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
優點： "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
缺點： "They didn't give any napkins out with the food which was weird."
優點： "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
缺點： "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
優點： "Leg room. Smiles of the cabin crew."
缺點： "Not enough selection of Electronic Dance Music. Lol!"
缺點： "Terrible moslem food, too much lentil with tasteless chicken"
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
優點： "Flight all good"
缺點： "Suitcase did not arrive and still not received."
優點： "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
缺點： "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."
優點： "Fast,, efficient but friendly crew"
缺點： "Nothing bad about this short haul flight"
優點： "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
缺點： "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"
優點： "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
缺點： "In Paris we were not properly directed to where the flight was departing."
優點： "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."
優點： "Friendly stuff"
缺點： "The expiriace going there was horrible because of the weather."
缺點： "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"
優點： "The crew were great."
缺點： "Not much entertainment available."
優點： "boarding time is on time dinner have 2 choices"
缺點： "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
優點： "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
缺點： "Only juice or water?"
優點： "Everything, from the check in process, to the flight itself."
缺點： "Nothing to eat, except a cup of juice or water."
優點： "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
優點： "Check in was efficient"
優點： "Check in was efficient"
優點： "It went smoothly from start to finish"
優點： "Service and friendly staff"
缺點： "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
優點： "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
優點： "Was able to buy last minute at airport. food and drinks are fine"
缺點： "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
缺點： "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."
優點： "I arrived on time."
缺點： "The food was horrid and the entertainment system was sub mediocre at st best."
缺點： "Flight was delayed for one hour."
優點： "Reasonably well organised Nice veg meal Attentive pleasant staff"
缺點： "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
優點： "The plane is comfortable, staff on board are very polite and helpful."
缺點： "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
優點： "All good"
優點： "The clean and modern aircraft."
缺點： "The food could be improved"
優點： "Great service and very caring"
優點： "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
缺點： "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
優點： "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
優點： "late flight from sg,will usually depart on time"
缺點： "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
優點： "The schedule on time"
缺點： "Change without prior notice"
優點： "Tube entry into aircraft rather than bus"
優點： "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
缺點： "Took too long (more than 1 hour in queue) to check in at Sydney"
優點： "food, crew is nice. plane is ok too"
缺點： "no entertainment. no wifi"
優點： "I choose this flight because of late departure time"
缺點： "no entertainment. no wifi."
優點： "Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat"
缺點： "The food was a bit salty this time."
缺點： "staff on ground and in flight was unfriendly"
缺點： "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
優點： "All traditional amenities like foods and water are provided"
優點： "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
缺點： "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."
優點： "Pre dinner drinks came with first course; hot tea came with wine and main course - staff were trying but clearly need better training in restaurant service and dining practices All the lights went on for breakfast but then, after clearing away, only an hour out from a mid morning landing lighting returned to night time!"
缺點： "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
優點： "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
缺點： "Nothing to dislike about this flight"
優點： "Flight left exactly on time and arrived 10 minutes early."
缺點： "Leg room very poor on this flight. Very short flight so no food or entertainment."
優點： "Good side of it give business class passages and elder people, pregnant women and family with children on board first. It's good to make a family comfortable with their children."
缺點： "Poor menu service and I have no choices over the menu. All the request menu it just no services like it at all in flight, stewardess not so friendly at all. Interior design it's so dull colour not very cheerful airlines. Regret to fly with Vietnam Airlines. I will never take your flight anymore."
優點： "Ease of travel was fantastic"
缺點： "Food is so boring.."
優點： "fast meal service after take-off"
缺點： "seafood pasta was only noodles & clams."
優點： "The very efficient services by the stewardess"
缺點： "Nothing to dislike"
優點： "Boarding, crew and meal"
缺點： "Seating was not what I expected as a Business Class passenger."
缺點： "On most of the 4 international flights I did with Vietnam Airlines the crew blocked the emergency exits with their bags, carts and rubbish. What would happen if there was a sudden emergency landing with no time to clear everything. It is against the rules but the cabin crew just ignore it. On just about everyone of the 7 Vietnam Airlines planes I flew on there were toilets locked because they did not work, toilets with holes in the wall patched with cardboard and packing tape and little things that did not work like ear phone sockets. These are only minor inconveniences, but these things are low tech and cheap and easy to repair properly. If they do not worry about these obvious and visible things what is happening about the invisible, expensive high tech maintenance to engines, air frames and control systems? It is hard to have confidence that these things are being done well when you see how shoddy the interior is repaired."
優點： "Plane was 30 mins late and no info given, but boarded quickly without faffing once it arrived. It was a really old plane with no entertainment but only an hour flight so can't complain"
優點： "Very efficient at boarding when it happened."
缺點： "Plane always left late by at least an hour."