- 哈爾施塔特沒有大機場。 而需要由薩爾斯堡機場的機場提供服務。
優點： "Super staff"
缺點： "Bad WiFi connection"
缺點： "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
缺點： "Passengers in transit are herded to the transit lounge where there are almost no facilities."
優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."
優點： "Free meal and drinkd"
缺點： "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "The food was ok."
缺點： "I lost my suitcase or had it stolen!"
優點： "The flight was on time"
缺點： "The boarding process was not orderly"
缺點： "It was too warm and the seats had very little legroom"
優點： "Crew and efficiency"
缺點： "Too hot in the plain"
優點： "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
優點： "Crew and entertainment were above average."
缺點： "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."
優點： "Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime."
缺點： "In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety."
優點： "Finally loved that they had a vegan sandwich for me!"
缺點： "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."
優點： "Friendly staff"
缺點： "Narrow seats"
優點： "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
優點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "Great service and food"
缺點： "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
優點： "The counter in Kuwait was very kindly with my because I have disabled boy"
缺點： "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
優點： "Good was pretty good. Most crew members were friendly."
缺點： "We were over 2 hours delayed leaving and didn't really get much of an update form the captains about progress during the delay or how the delay impacted our estimated arrival time."
優點： "The boarding was fast and smooth"
缺點： "The food"
優點： "I enjoy flying with Turkish Airlines, because of the staff and great food options, but this time I was starving, to be honest, as the flight was almost 13 hours, and we ate like once or twice. Then.. I had to beg to water all the time. Why would not you provide with plenty of water for such a long flight? This made my flight not great. Boarding process.. HORRIBLE. Took me 1 hour to pass 50 meters of space with endless checkings. Never seen this before."
優點： "This flight was more comfortable and has less overall radiating plane/ engine noise (it certainly could have been because of where my seat was on the flight). Again the food was delicious, and I appreciated just how often the crew came around to give out water (I get very dehydrated on flights so I appreciated that very much)"
優點： "In-flight service (food and entertainment) and crew are excellent."
缺點： "I think boarding process in Houston was a hectic and slightly disorganized."
優點： "Crew members were nice People were good at check in as well"
缺點： "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
優點： "No real issues, we were served a decent meal, plane was new and the crew were friendly."
缺點： "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
優點： "Comfort and boarding was well done, comfort is really good"
缺點： "Crew was little bit nervous and not nice all the time!"
優點： "thr aircraft is very good"
缺點： "the food !!"
缺點： "Not enough room between rows. Can't recline seat if table behind is open."
優點： "The food was good and the entertainment selection was good."
缺點： "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
優點： "Over all Turkish airlines is a class airlines"
缺點： "can't think of anything I didn't like about my flight"
優點： "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"
優點： "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
缺點： "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
優點： "We boarded on time, very well run, the food was great, great movie choice"
缺點： "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"
優點： "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
優點： "Great food, comfortable seats, Caring staff, Good TV quality and programs."
優點： "It was a fine flight"
缺點： "Just in Istanbul the we got screened completely again at the termanal then at LAX CBP thought it would be good to hold us at the tarmac for almost an hour while they hunted and detained a kid"
優點： "The seats had a decent amount of leg room."
缺點： "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
優點： "Friendly Cabin crew Entertainment was above average."
缺點： "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."
優點： "The crew was nice."
缺點： "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
優點： "The crew was nice"
缺點： "Noisy..people up in the isle, drinking...just being laud."
優點： "The crew on the flight were very nice"
缺點： "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
優點： "The usual courteous service and interesting spread of appetizers."
缺點： "I am a frequent user of Turkish Airlines and I enjoy the good service they offer BUT I have never understood why they just can't get boarding better organised. Regardless of what destination I have been going to, boarding time with Turkish is a nightmare, it is always chaotic and provisions for priority boarding for premium class passengers is a joke, often non-existent. All other services are great but this one element takes the joy out of what would otherwise be a great airline."
缺點： "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
優點： "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
缺點： "They lost my luggage"