缺點: "Time to renew the aircraft 777-300"
優點: "everything, the crew was efficient"
缺點: "more African entertainment to be added on the Johannesburg route"
缺點: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
優點: "Crew , announcements were restful , not loud and blasting like some airlines"
缺點: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
缺點: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
優點: "Service was excellent!"
優點: "Amazing crew."
缺點: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
優點: "Excellent service"
缺點: "More tasty snacks throughout the flight"
優點: "Crew amazing. Seat super comfortable"
缺點: "Nothing!"
優點: "This was the most comfortable business class mid haul flight I've ever taken."
缺點: "Absolutely nothing went wrong."
優點: "Cabin crew knew how to work."
缺點: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
優點: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
缺點: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
優點: "Movies selection was great."
缺點: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
優點: "The crew was very nice and professional and the amenities were top notch."
缺點: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
優點: "Clockwork prompt"
缺點: "Mechanical"
優點: "everything good"
缺點: "need new toilet"
缺點: "Boarding didn’t give priority to passengers with children"
優點: "The trip was uneventful, with the usual excellent service."
缺點: "Nothing"
缺點: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
優點: "Love the promptness of services, always with a smile!"
優點: "Great entertainment system for a short haul fl flight"
缺點: "Terrible food"
優點: "Service by the crew was great"
缺點: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
優點: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
缺點: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
優點: "Comfortable, full service through the night.."
優點: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
缺點: "nothing"
優點: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
缺點: "Nothing to mention, all was good"
優點: "I like the personal TV, my foot rest and water holder frequent water serve,"
缺點: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
優點: "Crew service"
缺點: "Very old entertainment system. Poor screen visibility. Cramped"
優點: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
缺點: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
優點: "Crew was nice"
缺點: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
優點: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
缺點: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
優點: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點: "The food is average taste... a bit salty :("
優點: "We did not die in a hellacious ball of flame Aviation incident!"
缺點: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
優點: "Great price"
缺點: "Food is not good"
優點: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
優點: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
優點: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
缺點: "Flight was over too quickly."
缺點: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
優點: "Staff on board were lovely."
缺點: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
優點: "Excellent crew service and entertainment."
優點: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
缺點: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
優點: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
缺點: "Entertainment interface showing its age."
優點: "The crew were all very polite, well mannered, and helpful."
缺點: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
優點: "Movie selection, very helpful crew and good quality food."
缺點: "Nothing!"
缺點: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
優點: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
缺點: "Earphones were poor and when replaced still did t work well"