優點： "I like the crew members"
缺點： "Entertainment selection and food could be better"
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
缺點： "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
優點： "Amazing crew. On-stop flight. All premium economy for reasonable price."
缺點： "Silk air"
優點： "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
缺點： "Nothing significant!"
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
優點： "Staff was great as usual"
缺點： "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
優點： "Kindy flight attedances,,smooth boarding,,delicious food"
優點： "Great seats and efficient service all round."
優點： "Overall good"
缺點： "Boarding needs better management."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
優點： "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
優點： "So good to get on a flight where I can fit in the seats..."
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
缺點： "Cabin temperature too cool"
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Very attentive and super awesome crew."
缺點： "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
優點： "Movie selection was great. Food was decent. Comfort was expected"
缺點： "Our seat neighbors were annoying, but nothing the staff can do about that!"
優點： "Most everything"
缺點： "Crying babies made it tough to sleep the whole flight"
優點： "great crew service. my first time flying with singapore airlines and they delivered"
優點： "Ontime, airline stewards were excellent and tv entertainment very good"
缺點： "Stewardesses were a bit rude"
優點： "Crew, cabin and food."
缺點： "Lack of entertainment console at each seat"
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
優點： "Crews are truly nice and patient"
缺點： "Crews are very nice, food are not really good"
缺點： "The crew was rude when asking me to window shed."
優點： "Boarding was good"
缺點： "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
優點： "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
優點： "The entrainment was amazing!"
缺點： "Seats were a little cramped"
優點： "the selection was impresive to m"
缺點： "All good"
優點： "Just a generic flight. Had nice movies but nothing special."
缺點： "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
優點： "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
缺點： "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
優點： "Personal TV"
優點： "Very helpful and polite staff"
缺點： "Old B777-200 with small personal screen. And they don't have pillows on board."
優點： "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
缺點： "Sound quality of ear buds was not good. No issues if you travel with your own."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "We did not die in a hellacious ball of flame Aviation incident!"
缺點： "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
優點： "The seat comes with foot rest attached to the front seat."
缺點： "I asked for decaf coffee and the attendant totally forgot about my request."
優點： "Vegeterian breakfast was good thou ."
缺點： "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
優點： "Polite crew took good care of my needs"
缺點： "Food was really bad could do better . Movies were not as current but a good collection."
優點： "Professionalism and friendliness of crew"
缺點： "Seat not great for my length even though it was business class"
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
優點： "Airline was great"
缺點： "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
優點： "Amazing crew, great service. Really good food"
優點： "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
缺點： "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
缺點： "Just to improve on the services and hospitality but there are really good"
缺點： "I would definitely have vegetarian food. 30% of population is vegetarian"
優點： "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
缺點： "Fly another airline"
優點： "As above"
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
優點： "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
缺點： "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
優點： "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
缺點： "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
優點： "The food and quality of the flight was incredible."
缺點： "The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses."
優點： "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"
優點： "I was upgraded. Food was great"
缺點： "Flight was late"
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "I like the food and movies"
優點： "Great service"
缺點： "I didn’t eat or used entertainment so no opinion on that"
優點： "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"
優點： "On time. Professional crew. Nice touch with the bags that had slippers, toothpaste etc. Great entertainment."
缺點： "Because of an accident, I could not walk and needed a wheelchair. Rome and O'Hare were great. Istanbul was a circus. Waited for over two hours for a wheelchair and almost missed my flight."
缺點： "Flight was delayed 2 hours before take off."
優點： "Easy and quick"
優點： "Great plane--huge and new!"
優點： "Food was ok, the crew also was good."
缺點： "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
缺點： "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
優點： "I am not blaming the airline at all for these inconveniences."
缺點： "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"
優點： "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
優點： "Great entertainment, headphones, booze and food"
優點： "thr aircraft is very good"
缺點： "the food !!"
優點： "Always courteous service."
缺點： "The flight was delayed and we had to run for our connection."
優點： "amazing !"
優點： "Comfortable plane Good food Friendly service"
優點： "It was great to be fed, especially a full meal, on such a short flight."
缺點： "They ran out of homemade lemonade with fresh mint before I got any."
缺點： "Service is very bad"
缺點： "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"
優點： "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
缺點： "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
優點： "Good company, no delays, good on board foods. I like Turkish airlines"
缺點： "All was good, no any negative impressions. Nothing to write here"
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
優點： "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
優點： "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
缺點： "Everything was fine."
優點： "The crew is very attentive, although at times lacks some foresight in dealing with passengers. The aircraft was quite new and clean. The entertainment system was outstanding and the food good, although a downgrade from THY experiences from a few years ago."
缺點： "The passengers on some Turkey--US flights are hilariously terrible. People getting up during landing, littering in the plane, clogging toilets, creating spills, NEVER listening to announcements made by the crew, etc. It's essentially a zoo. I sat by a bulkhead seat, and I had maybe 200 people push by my feet, step on them, knock around my shoes and TV console during the flight. It's a somewhat tiring spectacle for 10 hours on end."
優點： "The usual courteous service and interesting spread of appetizers."
缺點： "I am a frequent user of Turkish Airlines and I enjoy the good service they offer BUT I have never understood why they just can't get boarding better organised. Regardless of what destination I have been going to, boarding time with Turkish is a nightmare, it is always chaotic and provisions for priority boarding for premium class passengers is a joke, often non-existent. All other services are great but this one element takes the joy out of what would otherwise be a great airline."
優點： "It got me there alive"
缺點： "better entertainment, but still not the best"
優點： "TV accessories - socks, blanket"
優點： "Flight timing and the crew were excellent"
優點： "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
缺點： "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."
缺點： "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"
優點： "Very professional. Spacious seats."
缺點： "Wait at Ataturk airport on passport control."
優點： "Everything operated fairly smoothly on the flight. Service was very good."
缺點： "Boarding was haphazard, no use of group numbers. They ran out of one selection for dinner less than halfway through the plane. My entertainment screen froze about 2 hours into the 9 hour flight and they couldn't/didn't reset it though I asked several times, so I read a book instead. I will say this was the exception flight out of the other 3 I have had with Turkish. On those, I encountered no issues."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
缺點： "2.5 hours delay on Tarmac on outbound flight; 1.5 hour delay on Tarmac on return flight. Outrageous."
優點： "The stewardess was accommodating, boarding was easy"
缺點： "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."
缺點： "My seat space was too small"