缺點: "More water, more comfortable seats"
優點: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
缺點: "Seats get very uncomfortable over time. More leg room."
優點: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
缺點: "none of the film choices really appealed to me, but I am picky!"
優點: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
缺點: "Use better companies to book your tickets"
優點: "Not much"
缺點: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
優點: "Comport seating"
缺點: "Food quality needs to be improve"
優點: "Overall flight journey is better."
缺點: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
優點: "what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !"
缺點: "Korean air business class does not match their standards any more"
缺點: "would not accept my confirm check in on line"
優點: "Excellent service and food!"
缺點: "N/A"
缺點: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
優點: "I like the service, food, and entertainment."
缺點: "A kid sitting behind me was constantly pushing really hard on the entertainment touch screen. Also, kept playing with his tray table! I was trying to sleep but couldn’t because the constant shaking of my head rest and overall seat!"
優點: "It was great! The staff was very friendly and attentive!!"
優點: "Good crew, good service, clean quarters, cordial and pleasant service"
優點: "Got exit row seat. No extra charge."
缺點: "Everything was great"
缺點: "Entertainment options are out of date which is painful for long flights"
缺點: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
優點: "The crew and flight was awesome, would definitely fly with Korean air again."
缺點: "Would suggest a footrest to the economy seats and provide in-flight wifi."
優點: "The entertainment system and choices were top notch!"
缺點: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
缺點: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
優點: "The blankets are nice and soft. Crew is really friendly and accommodating."
缺點: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
優點: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
缺點: "Request for more movie & TV options after 18 hours of flying."
優點: "food"
缺點: "not comfortable with the seats"
優點: "Great entertainment options and all complimentary supplies not"
優點: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
缺點: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."
優點: "Polite, attentive crew"
缺點: "Lie flat seats on the 777 did not go completely flat."
優點: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
缺點: "Nothing! Great flight."
優點: "Stuff"
缺點: "Bathroom"
優點: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
缺點: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
優點: "Crew is rather polite and courteous."
缺點: "On-board entertainment system wasn't working until 5min into the air."
優點: "I enjoyed the service and the touch screen TV."
缺點: "I didn't enjoy how cramped the seats are."
優點: "I really liked how Korean Air had the next flights gate information on my boarding passes."
優點: "Good service. All attendants and crews were nice and friendly."
缺點: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
優點: "Nice service"
缺點: "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."
優點: "I liked everything from leg room, comfortable, good food to really great service and the on time/off departure."
缺點: "Nothing that I can think off."
缺點: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
缺點: "fleas bite me & my hubby what U think?"
優點: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
優點: "Plane was on time and it was a large and full flight that got off the ground on time"
缺點: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
優點: "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
缺點: "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."
優點: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
優點: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
優點: "I had a short connection and the staff were diligent in getting me to my connecting flight on time. I really appreciate them going out of their way !!"
優點: "Flight to Seattle was great. Food and staff and flight were nice."
缺點: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
優點: "2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant."
缺點: "No problems."
優點: "Very attentive and caring crew"
缺點: "nothing as I slept after I got what i need which the crew delivered promtpy."
優點: "Food is bland, boring. Entertainment contents are limited and old movies"
缺點: "As mentioned above, more new selections of movies. Better taste and quality of food, please."
優點: "Speeding of departure after boarding"
缺點: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
優點: "Crews are friendly"
缺點: "Need more food"
缺點: "Seat padding - seat was a bit firm"
優點: "Staff was great!"
缺點: "Food wasn’t the best."
優點: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點: "Service was great"
缺點: "Sound on entertainment system did not work"
優點: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
優點: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
缺點: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
優點: "Comfortable seat space and food is great"
優點: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
缺點: "The food was okay but not great."
優點: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
優點: "Staff were amazing."
缺點: "Nothing great experience!"
優點: "Take off and landing was smooth. Stewardesses were very helpful."
優點: "The crew were helpful and nice. It was comfortable."
缺點: "The food was horrible. The movie selections were quite limited."
缺點: "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
優點: "The service and attention of the ANA flight attendants seemed genuine."
優點: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
缺點: "Very limit kids entertainment"
優點: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
缺點: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
缺點: "Not enough space to put my luggages"
優點: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
優點: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
優點: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
缺點: "Seats in economy are a little uncomfortable, but to be expected."
優點: "Same as above"
缺點: "Same as above"
優點: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
缺點: "I'd like greater variety in food choices"
優點: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點: "Nothing"
優點: "The flight attendants in the Economy Class did an excellent job throughout the flight."
缺點: "There was nothing I did not like."
優點: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
缺點: "nothing everything was awesome hope I fly ana again sometime ."
優點: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
優點: "Generally the fligt was wonderful."
缺點: "Of course I had a correct USB cable for i ad, I can not chage it."
優點: "Most of all are good."
缺點: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
缺點: "No foot rest=back pain"
優點: "One of the best inflight meals. They serve snacks on top of main meal."
缺點: "The shuttle bus to the plane was crowded. Limited movie options."
缺點: "Nothing, everything was as expected"
優點: "Nice crew, clean lavatory"
缺點: "Had a chance to select seats only for return flight Seats were too narrow"
優點: "The food and disipline on boarding the passangers according to their classes"
優點: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點: "Almost everthiny good job keep it up, excellent !"
缺點: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
優點: "clean seat and tray"
缺點: "poor movie selection. slow cleanup after meal (more than 1 hr)."
優點: "Young, pretty, and charming stewardesses. :-)"
優點: "Onbaord Crew hospitality"
缺點: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
優點: "Food was good."
缺點: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
優點: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點: "Once again friendly and very helpful"
優點: "Best in the world, as always."
優點: "The service was excellent"
優點: "I like the crew members"
缺點: "Entertainment selection and food could be better"
優點: "Amazing services and foods"
缺點: "The business class seat was great"
優點: "Seats are spacious even for economy class."
缺點: "None"
優點: "Always love the SIA business product on long haul."
缺點: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
缺點: "Security screening very slow"
優點: "Crew were great. Flight was not full."
缺點: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
缺點: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
優點: "Seat was very comfortable, crew was very nice,"
缺點: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
優點: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
缺點: "The A380 was probably SQ's oldest one, which that was a newer plane."
優點: "Okay in general, nothing impressive"
缺點: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
優點: "This was the most comfortable business class mid haul flight I've ever taken."
缺點: "Absolutely nothing went wrong."
優點: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
優點: "Crew"
缺點: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
缺點: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
優點: "Seating was spacious, crew was attentive. Boarding was efficient."
缺點: "The food choice was not pleasing to me."
優點: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
優點: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點: "would like regular water bottles to be available for drinking"
優點: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
缺點: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
缺點: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
缺點: "The desserts. The bun."
優點: "Services, the Care and the Concern!"
優點: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
優點: "Great entertainment system for a short haul fl flight"
缺點: "Terrible food"
優點: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
優點: "Service by the crew was great"
缺點: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
優點: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
缺點: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
優點: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
優點: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
優點: "More leg room than other airlines, superb service and excellent food!"
缺點: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
優點: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
優點: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
缺點: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
優點: "Upgraded to biz class, which was fantastic"
優點: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點: "The food is average taste... a bit salty :("
優點: "The wonderfully kind and friendly air hosts and hostesses"
缺點: "Nothing"
優點: "Punctuality"
缺點: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
優點: "crews are energetic and warm welcoming passengers."
缺點: "aircon temperature is too hot for seat 50H area."
缺點: "cramped uncomfortable seats freezing cold"
優點: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
缺點: "Food was meh. Above average, but still not amazing."
優點: "Attention to customer service and needs"
缺點: "Couldn't use my own headphones to watch movies"
優點: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
優點: "Crew was outstanding"
缺點: "No sound on my entertainment system"
優點: "Great entertainment, good service, clean plane."
缺點: "The lasagna was pretty dry and meh."
優點: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
優點: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"
優點: "Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent."
優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
缺點: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
缺點: "About cabin crew for for more smile"
優點: "seat very comfortable"
缺點: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
優點: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
優點: "Standard of the flight was good"
缺點: "Cabin personal was unengaged rude and everything than helpful"
優點: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
優點: "網上無得book位。"
缺點: "網上無得book位。"
優點: "機組服務人員親切"
缺點: "近兩年來,每五次搭乘有四次延誤,真不知道是什麼問題,從來不說明,就是讓乘客空等。"
缺點: "Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin."
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點: "The airline stewardess are nice Smile"
缺點: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
優點: "The overall boarding arrangement is smooth. Crews are friendly."
缺點: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
優點: "Everything was good."
優點: "I am a wheelchair user and Cathay Pacific took excellent care of me"
缺點: "Turbulence."
優點: "Upgraded seats"
缺點: "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
優點: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
缺點: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
優點: "Everything but the seat"
缺點: "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"
優點: "The food was good."
缺點: "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
優點: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
缺點: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
優點: "Upgraded to business"
優點: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
缺點: "They are a bit strict on carry on luggage weight but not that big of a deal."
優點: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
缺點: "The American films were good but they could be better."
優點: "Good crew"
缺點: "Why do people fly with infants?"
缺點: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
優點: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
優點: "Great staff and food"
缺點: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
優點: "Absolutely nothing"
缺點: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."
優點: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
缺點: "Again, airport crew leaves a lot to be desired."
優點: "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
缺點: "Nothing! Super pleasant experience"
優點: "I wasn’t"
缺點: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
優點: "I received more than expected"
優點: "Newer plane"
缺點: "6,5 hrs delayed"
優點: "Comfortable seat"
缺點: "Poor food and very basic (old movies) entertainment - always delayed"
優點: "空中服務員Janice服務親切、細心,笑容滿面,給我一程愉快的飛行體驗!"
缺點: "名古屋中部機場Delay!"
優點: "Everything."
缺點: "Nothing."
優點: "Staff and crew were good. Boarded on time. Landed safe."
缺點: "Seats are cramped and small."
缺點: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
優點: "The economy seat was comfortable with adequate leg room. The flight stsff was attentive. The flight itself left early and arrived early."
缺點: "The boarding process was slightly chaotic. I attribute that to anlanguage battier as most of thr passengers were Adain and probanly did not understand the instructions. It worked out though."
優點: "Boarding"
缺點: "Food was worse no snacks at all"
缺點: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
優點: "Everything is ok but too much bumpy"
缺點: "Nothing"
優點: "They ran things efficiently and staff was cordial and helpful if asked."
缺點: "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
優點: "Yes the crew was amazing ✅ Very professional and friendly"
缺點: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
優點: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
優點: "Good service, onboard entertainment"
缺點: "Twice now I didn't get the seat I reserved at the time of ticketing."
優點: "服務人員非常親切"
缺點: "飛機非常的舊,食物不好吃,感覺有跳蚤"
優點: ",很舒適餐點很棒服務很好"
缺點: "希望班機準時開行"
優點: "Very great!"
缺點: "Very great time!"
缺點: "雞肉餐雖然肉不多,飯很多,但是有些飯粒生硬不熟。"
優點: "Wide variety of entertainment choices made time go much faster."
優點: "座位舒適,食物好吃,服務人員很有禮貌"
缺點: "沒有"
缺點: "飞机check in always late,机上根本连一人一部电視机都沒有,更何況别希望要看任何电影,食物差。 Tinawaty"
優點: "餐點很美味"
缺點: "航班的飛機窗有點髒,玻璃上面有上一位旅客留下的油漬"
優點: "Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying."
缺點: "The food was not great and again the seldom announcements about turbulence made this a difficult ride."
缺點: "電視機太小了,而且那屏幕根本很難看得清晰,太朦了。飲料沒什麼選擇,只有茶和咖啡。"
優點: "The airplane was new and clean."
缺點: "Flight was delay"
優點: "Flight attendants are nice, quite some new movies are available"
缺點: "Food is fine, but can be better"
優點: "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
缺點: "Terrible food."
優點: "Crew was great, flight was short"
缺點: "Plane was dated, seats had a smell, tv were old"
優點: "I liked the entertainment. But you should really add more child movies and more fun games."
缺點: "I didn't like the food no offense but terrible."
優點: "New Aircraft"
缺點: "Late Boarding."
缺點: "登機分區呼叫不明確,服務人員重視販賣免稅商品遠超過服務乘客,飛機上娛樂系統沒有聲音"
缺點: "The seat pitch is quite narrow makes plane feel crowded. Flight attendant does not pay attention to the request"
優點: "The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth."
優點: "服務很好"
缺點: "沒有個人娛樂系統 近五小時航程很難捱"
優點: "Super nice service from the crew on the flight. And the young woman at the check-in counter in San Francisco was terrifically friendly and helpful."
缺點: "Flight was just slightly delayed leaving in both San Francisco and Taipei. But the headwinds (certainly no fault of China Airlines!) made us 45 minutes late in Taipei, making us a little anxious about making connections, especially when we saw the long line to x-ray baggage going from one terminal to the next."
優點: "Even with some delay taking off, we were only a few minutes late at LAX. Overall flight was nice and uneventful."
缺點: "Baggage is not First In First Out. Although I was probably one of the first few passengers coming out of immigration, my bags came in last. It took about 45 mins to 1 hrs after immigration to get my bags. Was it because they were first loaded in Taipei, since our connection form Manila arrived 4 hrs before the LAX flight?"
優點: "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點: "I request to re-assign the seat next to corridor in counter."
缺點: "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
優點: "Boarding commenced at or very near to the established time. Fast and fairly efficient. Meal selection was good and food tasted very good. Only the bread was a bit crusty on the bottom."
缺點: "It would be nice if the Long-Haul flights had a better selection and more recent episodes of "The Big Bang Theory!" I'm tired of watching the same three old episodes."
優點: "Food is good. I like cake and rice of China Airline. And I also was serviced well during the flight to San Francisco. The stewardess helped me a lot when I got trouble with my dizzy and more."
優點: "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
缺點: "the food was not that good. ive had better on the sametrip before."
優點: "My seat was spacious while my wife's seat was up in the front and cramped."
缺點: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
優點: "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
缺點: "Nothing."
優點: "staff was nice, entertainment was good."
缺點: "food, my seat did not recline"
優點: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
缺點: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"
優點: "The entertainment was excellent, there were so many choices to choose from, it made the long flight less stressful....The Boeing 777-300ER was smooth and quiet for a twin aisle plane of its size. Lavatory was clean most of the time"
缺點: "Even booking 3 months in advance, we could not select the seats. Our seats were assigned while checking in. Thus our family of 3 had to sit apart from each other."
優點: "Excellent service"
缺點: "I could not get mineral water in a bottle"
優點: "Not a full flight. I have a empty seat between me and my daughter."