優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "服務 電影 雪糕"
優點： "Loved the food. Cabin attendants were very friendly, polite and helpful."
優點： "I would recommend to everyone JAL"
優點： "JAL is great!"
缺點： "Cold food"
優點： "Excellent and original Japanese meals"
優點： "Fast Service , cheerful Members , and positive Vibes all the time."
優點： "The flight attendants were amazing, caring and helpful."
優點： "So much food, great leg room, very comfortable and clean, kind and attentive staff"
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
優點： "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
缺點： "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
優點： "I liked the entertainment on board."
優點： "Excellent flight and wonderful service!"
優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
優點： "There was more leg room than most airlines, friendly staff, and good movies and food selection."
缺點： "Airplan so old and ac not work super hot."
缺點： "Seat was too hard"
優點： "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
缺點： "11 hour flight! Can't do much about that"
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "Entertainment was good"
缺點： "Seats were uncomfortable, food was terrible"
優點： "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
缺點： "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
優點： "Friendly and respectful staff, great meals, tasty!"
缺點： "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
優點： "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
優點： "Great service and comfort. Great food. On time."
缺點： "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
優點： "Enjoyed the greeting, politeness and food"
缺點： "More English speaking would be preferred"
優點： "Food and drinks"
優點： "Friendly staff"
缺點： "only drink provided but no snack"
優點： "Amazing customer service, flight attendants could not be more welcoming."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
優點： "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
優點： "the crews were very professional and caring. the food was the best of all so far"
缺點： "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
優點： "Great service. Great seat."
優點： "Excellent customer service!"
優點： "Plane is comfortable"
缺點： "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
優點： "Good food, and entertaimet!"
缺點： "Chair is way too hard."
優點： "great service and help with everything!!"
優點： "There are just some wonderful travel things that happen perfectly, automatically, and with follow-up from the provider. The Japan Airlines flight from Tokyo Narita to Busan, Korea was one of those pleasant experiences. But then again, all of my Japan Airlines flights have been that way. I go out of my way to seek their flights!"
優點： "The airplane was quite and clean and the crew were helpful"
缺點： "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
缺點： "Food was not good."
優點： "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."
優點： "Everything. Been on a ton of foreign airlines in the world, and this was the first time on JAL, and just took the cake. Thank you so much for great flights on such long hauls"
缺點： "Narita airport isn't the best place to be stuck for a while, but can't blame the airline for that one."
優點： "Amazing airline to fly especially with kids! We got diapers for my 2 kids and toys and baby food! There was lots of leg room unlike most airlines and the aisles were wide enough for us to walk the kids around. And the staff was beyond amazing! Thanks for a great international travel experience with kids!"
優點： "The lovely cabin crew"
缺點： "Leg room was a bit tight due to the entertainment box, and in-flight entertainment didn't have enough of a movie and music selection."
優點： "Food and staff"
優點： "All the staff was wonderful. When I arrived at my hotel I found that I had lost something. JAL found it and returned it to me. I am very grateful to JAL and its employees."
缺點： "Cabin temperature was a bit too high."
優點： "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
缺點： "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."
優點： "The crew was very accommodating , especially important because I was traveling with children"
缺點： "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
優點： "Comfortable, great food"
優點： "Food was good when we got it."
缺點： "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
優點： "Nothing special in this trip."
缺點： "Flight delayed so much, food was okay, fork"
優點： "The relaxed environment and the crew are amazing"
缺點： "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
缺點： "Food Poisoning"
優點： "Good service, great crew, comfortable seat and pitch."
缺點： "The food was mediocre compared to usual standards."
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
缺點： "No food choices Food is bad No differentiation from other airlines Level was better years ago"
優點： "Food, entertainment and timely flights"
缺點： "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "Seats a bit tight"
優點： "Staff was excellent. Food good. Great choice of movies."
缺點： "Bigger and more comfortable seats."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "New aircraft."
缺點： "Not enough storage space. Beds not the most comfortable. No wi-fi."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Great selection of entertainment."
缺點： "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
優點： "I like the flight route"
缺點： "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
優點： "The entertainment options were great! And, they have free wine with meals."
缺點： "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
優點： "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
缺點： "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
優點： "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
優點： "The comfortable seats, the entertainment system, the food, the attention given by the flight attendants. A great airline!"
缺點： "The length of the flight, but that's unavoidable."
優點： "Really comfortable plane, and the service and food were exceptional!"
缺點： "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
缺點： "We specifically reserved AVM meal option and couldn't get that on flight. It appears that it was not only us but many passengers who reserved AVM meal option were complaining about not getting one. On 14 hours long flight not getting a good of your choice is bad."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "The staff was very attentive and helpful."
缺點： "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
缺點： "Check in an hour early!"
優點： "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
缺點： "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
優點： "As always crew was great."
缺點： "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
優點： "Everything else was good."
缺點： "Landing at JFK was not smooth. One of seat was defective."
缺點： "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
優點： "The crew was nice"
缺點： "Due to an accident the flight was redirected which I understand but when we landed in Bahrain it took four hour for Emirates to organize a hotel then we did not fly out until 15 hours latter on top of that there was no communication or assistance with connecting flights. I missed my connection and was charged another me to fly the following day. This could have been avoided with better communication."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
缺點： "Was not able to get preferred choice of meal due to insufficient availability."
缺點： "Landing should be more smooth."
優點： "Entertainment is good"
缺點： "Service and food is worse"
缺點： "The stuff were not helpful (i.e when you request it by bottom nobody would come and ask if you need anything) Bathrooms were not clean Food did not taste good (Also was shortage of choices of meal. Some meals were finished ) Stuff did not gave us coffee and tea"
優點： "Comfort and service"
缺點： "I couldnt make online check-in on my departure and arrival trip. Connection with Fly Dubai (Emirates branch) is very complicated at the Dubai aeroport."
優點： "Great service, great food, very spacious and comfortable! I had everything I needed one this flight. 10 hours "flew" by! :)"
缺點： "They didn't have the second option of food that I wanted, they only had one kind left by the time it got to my row. I'm not picky, but if everyone else has choices, I should too. Also, the audio jack was a bit fidgety and I could only hear out of one side of my headphones."
優點： "The crew. If they're good they're excellent. If they're British they're mostly Easyjet rejects."
缺點： "Narrow seats and claustrophobic crammed in crate layout"
優點： "I was given the exit row which was great."
缺點： "The stewards were very nice but I had to ask twice for a blanket and after an hour I finally got up and asked for a third time. Apart from that it was good. I slept through a meal and then wasn't able to get any food which was a little annoying."
優點： "Entertainment was fine and the crew were helpful."
缺點： "The behaviour of some of the Passengers. Drinking and verbally abusing the cabin crew."
缺點： "The length of the flight, also help in LA was not adequite , I was left alone to pull my luggages and to push my cart up the ramp, I sm 80 YO? So help wS terrible and I won't be flying on Emirate ever"
缺點： "The attitude of the workers at customer service. No apologies, no free water, did not tried to find alternatives. My flight was not the only one, at least a mother 2 flights were delayed. Each attendant gave a different explanation. So, not only we list our flight and mess up our schedule, I had to pay another $80 for the taxi 3 times: for my original flight and again for the second flight."
優點： "Comfortable seats. Arrived safely."
缺點： "Almost got diverted to Tampa by thunderstorms, but this was not United's doing."
優點： "It was a good flight, no turbulence."
缺點： "The flight was delayed several times by 15 minutes. Not sure why they could not tell us how long the flight would be delayed all at once. They track the flight and know when it will land, don’t they?"
缺點： "I had very little time to make my connection in Newark. Other airports/airlines have given me a short connection pass which has allowed passengers to make their connection with less stress. The security line inNewsrk was ridiculous. I spoke to a TSA agent who couldn’t have cared less if I missed my flight and a United representative who told me to “just try.” In the end, I had to ask other passengers if I could go ahead of them. While I made my flight with a few minutes to spare, the process could have been much easier and the United Rep could have done more. He could have just called the gate at the very least to let them know I was coming. Apathy is not an indication of good customer service."
優點： "I had no problems the gate agent was very nice and I did get the basic economy which that only did I have to pay for my bags but I also got the last seat in the back in the corner which is OK I guess I’ll pay more attention to the fair I still probably saved a little money but I don’t know that I save that much I think that sometimes the boarding agent needs to pay attention to the carry-on luggage for sure bring a lot carry-on luggage which doesn’t allow for others to have carry-on luggage who were in the later groups and then they get penalized with their bags being checked as there’s no more room and they’re not basic economy but other than that I like taking United they have nonstop service between Orlando in Houston and it’s been a wonderful experience most of the time and I think the airlines do a pretty good job considering the traveling public themselves to be very challenging at times professionalism and courtesy works both ways and unfortunately people buy tickets and think that it’s a one-way street. they then run to the media who loves to make it about the big guy versus the little guy anyway good job united and I will continue to fly you when you’re the most appropriate carrier to get me to where I want to be."
缺點： "Nothing I just need to pay more attention to my ticket purchase I didn’t realize it was a basic economy until after I bought it which meant I had to pay for my bags which added $50 to my fair which wasn’t that big a deal but then I got a seat all the way the back in the corner which really wasn’t that bad either but if I went to Carrynon a bag I was allowed to do so"
優點： "The fast and electronic check in"
缺點： "The ground staff"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Spacious seating, quickly boarded. Friendly crew"
缺點： "No entertainment, no food, snacks were really stingy."
優點： "The jet did not crash."
缺點： "Boarding, staff, instructions, overpriced everything"
優點： "Got their early."
缺點： "Took an extra 20 minutes to get our luggage as it came after everyone else's, of course."
優點： "On time departure and arrivial"
缺點： "I reserved a window seat and I had a middle seat."
優點： "I fly about four times a year if not more. Always delays, missing my connections or running like a maniac trying to get to my connection. BUT. This was the first time in a very long time that I actually boarded on time."
缺點： "The crew members for some reason had attitudes. The two/ plus hours in the plane , not one cracked a smile..One,literally threw a tiny bag of snacks on my tray, which bounced off and she proceeded to step on them .... oh well. I'll take a not-so-nice hostess over delays and missing connections . Maybe I'll find an airlines that can give me both?"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "I got to my destination safely."
缺點： "They gave us free tv to watch but my headphones didn't work in the jack. Even the pair they gave me didn't work. Also my flight was almost an hour late."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Free Entertainment options"
缺點： "Lairs Stealers No ticket for flight If there's an emergency don't count on Kayak ever. Run around and around"
優點： "I slept through whole way. So it was fabulous. Clean and fast trip."
優點： "It is really bad the seat to small for average person not leg room at all it is a flying school bus."
優點： "Staff members were courteous."
缺點： "I froze for 5 hours!"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
缺點： "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"
優點： "Everything was the way a flight should be. Crew was nice and polite. T.v. was a plus, and a drink to wet your throat, also a plus"
缺點： "Can't say there was anything I didn't like"
缺點： "Short on storage space for carry ons. Forced to check my bag on the return flight"
優點： "Although the flight was cancelled due to the hurricane i got my money back."
優點： "No complaints"
缺點： "After United made me miss my connecting flight, I got an alternate flight to a different airport, but not apology, no offer to upgrade, nothing. Already frustrated, and with my knees hitting the seat in front of me because the seats are too close together, a flight attendant scolded me when I dared put my leg in the aisle (which I often do on other airlines without incident). Once on the ground, I went straight to United's baggage office to see if my bag had followed me, and encountered two of the rudest people, cutting me off whenever I said anything more than they needed to enter into their computer. If your job is in customer service, be friendly, apologize when things go wrong, understand that your customers are your reason for being in business, and be helpful."
缺點： "Again, spicy snack. Long flight, you had to have the latest app on your phone or pad to watch a movie, flight from Houston to Boise had movie/tv monitors. Loading 4th group to the back of the plane makes it tough."
缺點： "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."
優點： "flight was excellent"
缺點： "Monitor kept running commercials and a show i couldn't hear very annoying"
優點： "Plenty of leg room!"
優點： "Didn't. We're very uncomfortable - no leg room and little recline. Makes one consider anything other than airplane transit"
缺點： "Flight was late Unacceptable"
優點： "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
缺點： "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
優點： "Smoothly and on time"
優點： "Flight crew was great"
缺點： "Could not get the entertainment to work"
優點： "I liked the comfort of the plane"
缺點： "I didnt like that I was delayed for almost 5 hours and couldnt get an explanation why. I we landed at our destination at 2 am when i was supposed to be home at 1030pm... I am a frequent traveler and it was a Horrible experience."
優點： "Did not fly from LA to Orlando."
優點： "The continued messaging in real time."
優點： "Enjoyed absolutely nothing."
缺點： "My TV was broken. They tried to reboot it but there was no saving it. I had the middle seat on a 5 hour flight. Tried to sleep off the horrible service and awkward seating situation. But really the flight attendants were so rude on the PAs making announcements which were unnecessary. Demanding people sit down as opposed to just going up to them personally and nicely to address the situation. In addition, I was sent to the wrong gate for boarding which almost caused me to miss my flight since no announcements were made."
優點： "Curliest Crew. Good tea and on time."
缺點： "Can't say anything negative."
優點： "The flight was on time. The flight crew members were nice and accommodating."
缺點： "There was a bit of turbulence which is not something I usually experience when flying. Also, to charge a passenger for just watching TV is not necessary especially when you have just paid almost $700 for a round trip plus $25 for one checked bag."
缺點： "Offer snacks!!"
優點： "All was great"
豁免更改費用。 搜尋到 卡納維拉爾角的彈性機票