優點： "Comfortable seat."
缺點： "Crew seemed to be having an off day. Not as organized and we’re rushed."
優點： "Pilots were good, they provided a smooth ride."
缺點： "Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew."
缺點： "Everything is Good."
優點： "It was a great flight."
缺點： "The cabin temperature was a little warm"
優點： "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
缺點： "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
優點： "Largely pain free experience"
缺點： "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."
缺點： "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."
優點： "Love the food, service and movies."
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
優點： "excellent crew work"
缺點： "Very limited selection of movies."
優點： "there was only single screen entertainment every four rows or so. Nothing interesting."
缺點： "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
缺點： "I miss the turkish delights they used to serve"
優點： "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
缺點： "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
優點： "The crew was nice and kind for the most part. The food was good although a bit small, but good flavor."
缺點： "The plane wasn't clean, the table/trays hadn't been cleaned. We had a 2 hour delay and no reason was given and waiting for food for a very long time in this case and it was already late in the day."
優點： "had a medical emergency mid flight and the crew was fantastic and accommodating."
優點： "Last my lagge"
缺點： "It should be connected fight with my other flight"
缺點： "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
優點： "Flight was delayed. Flight time was changed 5 times."
缺點： "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
優點： "Service & food Additional goodies"
缺點： "All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications."
優點： "Everything else"
缺點： "Leg room is too narrow and seat cushion is too harsh to sit on for a 12 hour flight"
優點： "All was great"
缺點： "All was great"
缺點： "They was late for boarding The food is bad It's was my bad experience this travel"
優點： "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
缺點： "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."
優點： "crew was very very nice!"
缺點： "not enough leg room"
優點： "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
缺點： "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
優點： "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
缺點： "That the plane was not full and we could had better seats if we were made aware of that fact."
優點： "Almost everything from boarding till landing."
缺點： "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."
缺點： "Staff is mean, impolite, and inefficient."
優點： "The service was very good, friendly, courteous."
缺點： "Can't think of anything."
缺點： "Nothing :D"
優點： "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
缺點： "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."
優點： "Seat reclined more than some. The food was really good!"
缺點： "No lemonade. There were a lot of steps of security at the gate."
缺點： "they lost my luggage by my first stop"
缺點： "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
優點： "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
缺點： "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
優點： "Everything, Turkish is great."
優點： "The seats was comfortable"
缺點： "The price was good"
優點： "Great food."
缺點： "Nothing. It was very pleasant."
優點： "Very spacious, lots of room, on time. A nice experience overall."
缺點： "Snacks weren't free. No entertainment, but to be expected on domestic flight."
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
優點： "Ecellent food, service on board, on time departures,"
缺點： "Huge Plane and only 3 WC"
優點： "quick and easy boarding - nice staff."
優點： "Also very child friendly"
優點： "awesome services and food"
缺點： "food services time"
優點： "The seats were very comfortable. The plane was clean and the crew was very friendly."
優點： "Sit was not comfortable, looks like that airplane was not for long trip."
缺點： "Comfortable seats, screen, usb charger."
優點： "That eventually I made it to Tokyo via Qatar airways."
優點： "Fantastic crew Food very tasty"
優點： "Comfortable plane, good entertainment and very good food."
缺點： "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."
優點： "First flight was delayed and we missed flight to Toronto"
缺點： "Departure on time"
優點： "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
缺點： "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
優點： "Nice crew, great flight entertainment."
優點： "Quick flight"
缺點： "Quicker access to gate"
缺點： "Arranging the connection flight to wait for us, we were only few min late"
優點： "It was ok"
優點： "Quick Flight"
缺點： "Faster service"
優點： "Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all"
缺點： "everything . first they have to learn English"
優點： "the crew was very good, the seat could be a bit bigger in economy class"
缺點： "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
缺點： "Be prepared, that overhead bins for hand luggage are very small on this plane"
優點： "Cabin crew were very nice, boarding was quick and efficient."
缺點： "Plane was extremely cold, the heating only worked after the engines were started."
優點： "Movie selection, games, food, dreamliner plane"
缺點： "Legroom, seat comfort"
優點： "Good connection experience."
缺點： "Waiting/standing on the bus for the one last guy."
優點： "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
缺點： "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."
缺點： "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
優點： "food was great, boarding was a horrible process."
缺點： "a worst ever trip"
缺點： "Flight was delayed"
優點： "Entertainment was good"
缺點： "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
優點： "Sparkling water"
缺點： "LOT lost my bag!!!"
缺點： "Missing Bagage, plane delayed....."
優點： "Good crew."
缺點： "The plane was late and somewhere along the line my luggage was lost. Either here or before that."
優點： "The flight itself was not bad"
缺點： "Customer service was horrible at the airport from staff . They did not let us board , even though we got there on time from Chicago and people were still in line. We waiting 6 hours , and the flight was delayed another 1 hour and a 1/2.. customer service did not accommodate us in our time in Poland . We had to pay additional fees for transportation from airport to hotel"
優點： "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
缺點： "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."
優點： "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."
優點： "Everything was OK except food."
缺點： "The flight was cancelled"
缺點： "They lost my baggage"
缺點： "Old films"
優點： "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
缺點： "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."
缺點： "Flight was delayed for 1 hour"
優點： "Flight was smooth with no problems."
缺點： "No entertainment system."
缺點： "No wifi"
缺點： "no luggage"
缺點： "The flight was delayed two hours and I missed my next flight because of that"
缺點： "We were late boarding, and then once we were boarded we waited for an hour for a late connecting flight."
優點： "How quickly I get Lviv from Warsaw! Thank you"
優點： "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."
優點： "The crew has always been extremely friendly and accommodating"
豁免更改費用。 搜尋到 利沃夫的彈性機票