- 切斯特（英格蘭）沒有大機場。 而需要由曼徹斯特機場的機場提供服務。
- 想找飛往切斯特（英格蘭）的便宜機票？25%的用戶找到以下價錢或更便宜的切斯特（英格蘭）機票：高雄市出發單程NT$ 15,995，來回NT$ 20,942, 台北 臺灣桃園國際機場出發單程NT$ 15,929，來回NT$ 21,296
優點： "Service was great."
缺點： "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
缺點： "crew not able to understand English"
優點： "Best flight ever"
優點： "The food on board was great! Crew members were friendly!"
優點： "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
缺點： "Sleeping upright is really difficult, but then I knew that."
優點： "Cabin crew was fine, nice smooth flight."
缺點： "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Very friendly staff, happy to explain and let us try the lemonade drink"
缺點： "would have preferred more asian food options"
優點： "Courteous and friendly staff, clean aircraft and on-time schedule."
缺點： "There was nothing I did not like."
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
缺點： "Plane was hot and a lot of food but it wasn't very good."
優點： "crew was very polite and everything was smooth."
優點： "The food and disipline on boarding the passangers according to their classes"
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "It was very warm on the plane."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "everything was so smooth!!"
缺點： "entertainment : wish there were more japanese comedies!!"
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
缺點： "I disliked that the seating did not have its own personal air. At times I would get hot."
優點： "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
缺點： "No instructions on how to use the remote for the television."
缺點： "There was no information about connecting flights before landing."
優點： "staff was very nice and helpful"
缺點： "movies were not sp good"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
缺點： "Wish it was easier to book gluten free meal"
優點： "Food and service was excellent"
缺點： "Aircraft airconditioning was quite hot."
優點： "They found us seats next to each other even though it said only middle seats were available"
缺點： "Entertainment options are terrible. Food is terrible. Leg room terrible. Glad it arrived 30 minutes early"
優點： "Friendly staff and comfortable seating."
優點： "Movie Selection was awesome on the Vancouver-Narita trip. I thought I was gonna miss the my last leg of the trip to Okinawa on a codeshare with ANA. As the Vancouver leg arrived a bit late. But the ANA staff found me and told me I had a later flight because of a 20 minute delay! It was awesome service, they also gave me a ride directly to Haneda Airport as that was where the later flight was."
優點： "Some superb food, probably the best I've ever had in economy class. The crew was also really nice and friendly."
優點： "Personal TV screen made the flight more bearable. Food was good but too salty. Crew was very polite."
缺點： "Announcers in English and Mandarin were not comprehensible. Mumbling, no enunciation... I have NO CLUE of what they wanted me to know!"
優點： "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
缺點： "The Price."
優點： "Movie selection was not as good as other airlines"
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
優點： "Comfortable seating. Pleasant Crew."
缺點： "No choice of good movies in the new category and international too!"
缺點： "movie choices were poor and picture quality bad.."
優點： "The food was great and many entertainment video entertainment choices available. . ."
缺點： "The seat room, especially at the window. I'm considered below normal by American standards and I still felt crowded on this flight."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Leg room and friendly staff"
缺點： "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."
缺點： "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
優點： "Crew were helpful & friendly."
缺點： "No vegetarian food."
優點： "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
缺點： "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
缺點： "Seats are uncomfortable and crew uninterested"
優點： "the crew are nice"
缺點： "food limited selection"
優點： "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
缺點： "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
優點： "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
缺點： "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
優點： "The crew were nice"
缺點： "Terrible food Outdated entertainment"
優點： "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
缺點： "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
缺點： "Still flying . I lost my first hotel night what to doooo"
優點： "The service, food and flight entertainment was great."
優點： "The flight on the A3800 was great."
優點： "Breakfast and lunch were both tasty"
缺點： "Had to wait an hour for our bags at BHX"
優點： "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
缺點： "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
優點： "night flight but well able to sleep on this flight"
優點： "Level of entertainment"
缺點： "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
優點： "Almost everything!"
缺點： "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
優點： "Professional and friendly staff"
優點： "Price, comfort, ice, food and drinks"
缺點： "I just don’t like discomfort of others moving their seat back."
優點： "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
缺點： "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "see above"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
優點： "Typical Emirates excellence"
優點： "The in flight entertainment is as good as ever."
缺點： "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
優點： "Movie choices"
缺點： "Checkin services Staff attitude"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
缺點： "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
缺點： "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
缺點： "Seat a little uncomfortable even with mattress. Food not great."
優點： "Good seat pitch in economy and good entertainment selection."
優點： "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
缺點： "Very cold. Limited new/quality music to choose from..."
優點： "A380 is really comfortable even in economy and choice for entertainment is great"
缺點： "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
優點： "Affordable price"
缺點： "Unfavourable flight schedule- Midnight arrival.. tired."
缺點： "Nothing. This is the best airline ever!"
優點： "The A380 was much more comfortable way to fly than the 777"
缺點： "I disliked the food"
優點： "I like the ice from emirates"
缺點： "Crew members service"
缺點： "Food came before alcohol :)"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "I was deny flying ticket cancelled after your partner deducted my money from credit card"
優點： "I was upgraded to business class on the first leg to Dubai which was fantastic."
缺點： "The bar on the flight to Dubai wasn't stocked properly and so the barman couldn't make a number of drinks and then ran out of ingredients towards the end of the flight. He was a really nice guy though."
缺點： "No food options even though a menu with 2 options was given"
缺點： "Business class seats are old and not all that comfortable."
優點： "They put many American airlines to shame, as they are so efficient and pleasant. Flights were very on-time, with only small delays. Very good at de-planing passengers quickly."
缺點： "seats were so uncomfortable.. felt like metal cups.. hardly reclined at all for a flight that goes over-night. Needs more comfort in seating."
優點： "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
缺點： "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
優點： "Boarding was well organized and the crew was very nice."
缺點： "The seats are VERY narrow in economy and very little leg room. They turn on all cabin lights when serving meals at very odd hours during the flight. No individual fan vents and this flight was very warm."
優點： "Very good service.on a scale 1 to 10,I give 10 point. Keep up the good job. Thanks"
優點： "T has good customer service. Good media selection"
缺點： "The seats are pretty narrow and not enough leg room"
優點： "The crew was very nice. The flight was safe"
缺點： "Only pork was served. Every movment of the back passenger were felt."
優點： "Clean plane."
缺點： "The dinner upset my stomach, leading me to get sick once I got home."
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "Courteous and professional staff. Excellent food service."
缺點： "Seats were not that good. Needs upgrading."
缺點： "missing baggage"
缺點： "Cramped seating"
優點： "food and crew members were great."
優點： "Since there is no Premium Economy class on this route, I was upgraded to business. Good, but not great experience."
缺點： "No complaints, except that the business lounge at TPE, after the very long ordeal of going through security, is out of the way. Why the lights there would be so dim is a mystery to me, but the lounge is great."
優點： "Flight was short"
缺點： "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
優點： "Plane was clean and food was okay. Quiet flight and staff was helpful."
缺點： "Boarding was slow and there were few if any announcements. The boarding area is confusing and not having clear signage made it difficult."
優點： "I wish to commend a particular flight attendant on my CI7 flight on August 10 from LAX to Taipei. A young lady who I believe is called Jashe was especially helpful and attentive to me, and served me with very kindly. I believe she a strong asset to your organization, and wish to compliment her. Allen Wittenborn Seat 60C"
缺點： "Seats were very narrow, even for economy class. The food on this flight was mediocre. I don't expect much in this class, but I did not find the meals very tasty."
優點： "There were screens on the headrest in front of us and they had new tv shows, music and movies all for free. The flight crew was nice."
缺點： "The seats weren't comfortable but the flight was less than an hour. The food wasn't very tasty but i think it's because it wasn't "American" food so it was just a different."
缺點： "It catered to our unique (Muslim) food and satisfied our needs. They paid special attention to my physical needs that required a wheelchair. The cabin crew were especially helpful. Thank you!"
優點： "Taipei is a nice airport to make connections through, with amenities on par with Seoul. Seemed much cleaner and more relaxed than other airports in the region that I've flown through in the past, such as Guangzhou or Hong Kong."
缺點： "Flight departed 25 minutes late, but Taipei is a nice airport to make connections through. Still had to go through security between arrival/departure gates, but lines were short at our time of night. Crew seemed a bit tired, since this seems to be the last leg of their shift before rotating out in BKK before the plane goes on to Amsterdam."
優點： "Space was good. Seats were just right space from one another"
缺點： "We were assigned seats apart from my companion"
缺點： "They make you stay in China overnight EVERY flight layover......even by saying the weather is bad......others on my cancelled flight told me they'd waited 2 days for a flight but keep being sent back to a hotel"
優點： "This flight was great and the attendants were very good and professional...awesome time..."
優點： "Seats were a little better."
優點： "Crew ! Very quick and accomodating"
缺點： "Oh the veggies in the noodles was kinda overcooked but the noodles is delecious"
優點： "The crew of this leg was very nice and spoke good English. Although, the boarding was delayed by about 30 minutes and the flight arrival was delayed the same, it wasn't a big deal since it was pretty comfortable throughout. China Airlines in-flight entertainment is great; lots of good options and new movies with a really good quality screen (better than most I've seen)."
缺點： "The food this time around was not that great. The flight attendant mentioned "pork noodle" or "curry pork". I chose the pork noodle, but would have chosen differently if I had known it was actually fried noodles (炒麵) instead of boiled noodles. Also, the hot buns were delayed so I didn't get it until I was finished everything. Thankfully I was too exhausted from my trip to care, and it tasted good nevertheless."
優點： "Great price."
缺點： "Economy seats are very small. Should have went premium economy."
優點： "Being on a Classic Comfortable Jet Aircraft.. Pleasant surprise... Thanks for the memories."
缺點： "GREAT flight... Textbook.. Perfect Thanks for the beautiful landing..."
優點： "nothing stands out to be pointed out at something "i like""
缺點： "1st, my window seat was given to someone else without informing me. only to find out during boarding ill be sitting on an isle seat. flight was also delayed by close to an hour. food is also not at par with the SFO to TPE flight."
優點： "Professional crew who are masters at customer service."
缺點： "Flight was delayed leaving Phnom Penh. There was little info offered to passengers on what the plan would be if connections were missed. This frustration was compounded by a language barrier. Upon arrival in Taipei we received new boarding passes, free access to the China Air Louge and upgrades to first class for the reminder of our trip."
優點： "They were patient and polite, and fed us on the relatively short flight."
缺點： "The food was okay."
優點： "The flight crew and services were adequate and hospitable. Boarding and landing time were on time without delays."
缺點： "The food was just satisfactory; tasted like a bento box you can get from a convenience store. The entertainment screens were quite troublesome to watch. Even with the brightness turned at maximum value, I had difficulty in making out what was happening on the screen."
優點： "Again, the cabin attendants were professional and kind and helped me when I needed it."
缺點： "They were a bit strict about how many glasses of red wine I could enjoy...but it wasn't a problem. I would have liked one or two more..."
缺點： "china airlines giving wrong flight statuses they fly earlier . and they don't have consideration!!"
優點： "The food."
優點： "Food and movies were good"
缺點： "All four flights were delayed"
優點： "Staff tries"
缺點： "Cramed seating, not enough time for transfer to connecting flight. Horrible food"
優點： "Food was decent, got fed twice with drinks during both my 15 hour flights from taipie to JFK and back. Entertainment on board is great with touch screen monitor and decent movie collection."
缺點： "Two out of two times was there delays without informing the passengers till 5 mins until departure. Staff doesn't seem to care if kids or passengers run around during turbelence or lift off. Outlets in seats are awesome, unfortunately they we're not compatible with any of our US tech as they drew too much power. Staff as a whole seemed either rude or uncaring. Refused to rule in unruly or disruptive guest. Seats and space we're overall cramped though unsure if that is due to me simply being larger than the typical Asian demographic. At the end of the day, I would never ride China airline's if I could help it."
優點： "China Airlines was notorious for the poor safety standard couple decades ago, and I stayed away from this airline for a while. I went traveling with China Airlines this time, which included long haul flights this time, and I found the experience very pleasant. Food was good, flight crews were helpful and friendly, and the ride was smooth. The flight was not expensive, perhaps because their poor safety record in the past, so the cost performance is definitely better than most of the other airlines. I will definitely keep the option of flying with China Airlines in the future."
缺點： "The transfer at Taipei was terribly inefficient, there was a long queue as apparently only one security scanner was working."
優點： "Screen on the back of the seat. Flight attendants were nice Leg room was sufficient"
缺點： "3 crying babies meant nobody could sleep well. Flight attendants did nothing about it. Took almost an hour to get headphones and they were the cheap earbud version that hurt your ears The movies kept freezing while I was watching them. Two of the movies got to the point where they were unwatchable because they would freeze and skip major parts of the dialogue. It was like watching a flipbook The omelette for breakfast was sketchy Lack of remote meant I had to keep raising my arm to touch the screen"
優點： "The boarding was fine, and there were no major issues."
缺點： "The food was really quite bad. Waited on the tarmac for a while, so our flight was a bit late. Seats lacked individual screens."
優點： "Really needs improvement, used to be the service was better from luggage acceptance to crew. Now the airline charged me additional 35 dollars because my handcarry was a little heavy though my 2 luggage was definitely light after requiring me to transfer some of my stuff to my larger luggages."
缺點： "The service crew were not happy to serve not what you expect from an airline that advertise that your flying the friendly skies. It seems the crew are unhappy and were just doing a job that is burdensome. A flight crew was very rude and told me that next time I should be carrying less baggage just because a fellow passenger helped me put my bag in the overhead compartment and told me I am not in the USA."
缺點： "Kayak does not share contact info with China Airlines, consequently China airlines did not contact us of a day delay until we arrived at the airport. After arriving at a layover there was no gate info until 20 minutes before boarding. 3 gate changes later we are still delayed with little information. China Airlines phone customer service (10 phone calls with no answer and disconection) website and customer service in person is disorganized and non-communicative. kayak has also proven its lack of connection to our travel plans considering I am responding to a "how was your flight," email while I am currently stuck half way with no foreseen corrections. This is not to mention I was receiving "your flight is on time" emails from Kayak while my flight was very delayed. China Airlines failed; Kayak customer service failed."
優點： "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
缺點： "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
缺點： "The flight was cancelled and I still didnt receice my refund."
優點： "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
缺點： "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."
缺點： "They didn't have my special meal"
優點： "Food okay"
缺點： "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."
優點： "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
缺點： "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
優點： "Film selection, boarding process, amenities bag"
缺點： "Dessert very boring. Legspace seemed smaller than last experience on TK"
優點： "We didn't crash"
缺點： "Took too long. Build a transporter!"
優點： "Excellent customer service, crew always helpful and glad to please."
缺點： "Atatürk airport link too confusing and decreased my flight experience"
優點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"
優點： "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
缺點： "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
缺點： "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
優點： "Very friendly and willing crew."
缺點： "Sound through headphones could be better. Hope to have free onboard internet one day!!"
缺點： "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
優點： "I was upgraded to buisnes class :)"
缺點： "Every thing was ok"
優點： "Cabin crew is well trained and very friendly. They take their jobs very serious and professional."
優點： "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
缺點： "We liked everything."
優點： "The service of both the ground and flight teams"
缺點： "Food and entertainment was a bit less than the usual standard"
優點： "I sat on the right side of the plane this time and I was more comfortable than last time where my seat did not recline. Food was great and this crew picked up the dishes much quicker than my first flight"
缺點： "I asked for white wine and lady gives me red. Then I asked for the correct one and felt an attitude only then confirmed when I rang the attendant button it took them 18 minutes, yes, I counted to come to my seat. Then I asked for another drink. This lady was not as nice as the rest of the crew and I observed. I'm sorry but I'm flying 13 hours I will be asking for things."
優點： "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
缺點： "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
優點： "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
優點： "Efficiency and customer service"
缺點： "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"
優點： "No real issues, we were served a decent meal, plane was new and the crew were friendly."
缺點： "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
缺點： "Change fee was $1100.00 (that is eleven hundred dollars) for the return trip"
優點： "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"
缺點： "The delay"
優點： "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
優點： "Overall everything was good"
缺點： "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
優點： "Even in economy, TK serves two full meals, with beer/wine as beverage options. They also give an overnight bag with slippers and other helpful goodies"
缺點： "The level of service by the cabin crew was really disappointing. One of the flight attendants asked me to switch seats with the woman seated next to me (although I had pre-selected my seat). I obliged, although I think that the cabin crew and/or gate agents should have given more thought to giving her a better seat assignment, like a bulkhead seat. This woman was uncommonly large with mobility problems, so it was difficult for me to get up when I wanted to. The entertainment system malfunctioned about an hour into the flight, and I had to flag down a cabin crew member on 3 separate occasions to ask them to look into it. No one ever bothered to follow up or attempt to resolve the problem. To make matters worse, the entertainment system is connected to the entire electrical system, so I couldn't use the "call cabin crew" button, or the overhead light - meaning I was stuck in the dark for HOURS. Only after I demanded to be given another seat did anyone do anything, and with zero apologies."
優點： "landing in jeddah was very bad in caressive manner... but all other things were good"
缺點： "Have to unload Plane Flight git exchanged without my approval"
優點： "Friendly staff good service."
缺點： "The grill chicken served for dinner was cold."
優點： "Food was excellent. Service was awesome."
優點： "Everything was top notch.. the food, the service, the overall experience."
優點： "Very nice."
優點： "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
優點： "I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for."
缺點： "Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved."
優點： "Food Entertainment Comfortable seats"
缺點： "Crew should be more responsove to issues it took them 1h to solve my issue!!!"
優點： "In flight entertainment was awesome, Wide selection of movies to keep occupied."
缺點： "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."
缺點： "I could not find a way to ask for cancellation or reschedule"
缺點： "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."
缺點： "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
優點： "Better headphones for economy Pillows on seat when boarding"
缺點： "Poor heating/cooling controls, cabin too hot"
優點： "Check-in counter staff"
缺點： "boarding process"
優點： "Super friendly & helpful staff! Good food and drink, very nice flight! Nice movie selection and good music!"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "The flight arrived a few minutes early."
缺點： "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
優點： "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
缺點： "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
缺點： "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
優點： "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
缺點： "tough to sit on a plane for 9.5 hours"
缺點： "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
優點： "Very friendly and helpful crew."
缺點： "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
優點： "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
缺點： "Boarding was confusing and disorganized"
優點： "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
缺點： "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
優點： "Nice crew; clean plane; decent dinner"
缺點： "No entertainment system; insufficient knee space"
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
優點： "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
缺點： "there was no lounge close to our departure gate"
優點： "Service, technology"
缺點： "Could not print by boarding card and was not allowed to board in Amsterdam"
優點： "The staff was extremely pleasant. Food was good!"
缺點： "Have no complaints"
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
優點： "Decent seat size. Sorta slept the whole flight."
優點： "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
優點： "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
優點： "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
優點： "The flight attendants could not do enough for you."
缺點： "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
缺點： "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
缺點： "OLD OLD plane with hard seats and tiny screens"
優點： "Loved the service...everything was excellent"
缺點： "The bus class seat was a bit narrow at the feet"
優點： "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
優點： "They were awesome."
缺點： "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
優點： "Loved this 747! Crew was professional and food was very good."
缺點： "We had a long wait (25 minutes) at the gate because we were early."
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
優點： "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
缺點： "Nothing. This is filler text to meet the min. characters."
缺點： "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
缺點： "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
優點： "On time."
缺點： "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
缺點： "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
優點： "Very friendly and helpful crew."
缺點： "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
缺點： "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"
優點： "Friendly staff Food was great Constantly handing out water and drinks"
優點： "Direct flight! Excellent service, good way to start trip!"
缺點： "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."
缺點： "everything - absolutely no frills"
優點： "2-4-2 configuration was ideal, because we had a pair of seats on the side"
缺點： "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"
優點： "entertainment options"
缺點： "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"
優點： "Crew was very good. On time, luggage arrived on time too. Glad fhat the movies and music worked this time--first time in last few flights. Anytime there are no hitches, its a good flight (most do have hitches)."
缺點： "Simply uncomfortable--no way around it. Food is 'meh'. Boarding in Schipol was a challenge--it was hard to find out what gate to go to, i had to investigate to get hints. Entertainment system worked on this flight, but that's the first time in my last 3 cross-Atlantic trips."
優點： "On time"
缺點： "Terrible boarding process. Clunky landing."
優點： "The seats"
缺點： "Could have more choices of food and drink"