- 公園城沒有大機場。 而需要由鹽湖城國際機場的機場提供服務。
- 想找飛往公園城的便宜機票？25%的用戶找到以下價錢或更便宜的公園城機票：台北 臺灣桃園國際機場出發單程NT$ 13,388，來回NT$ 20,546
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
優點： "Excellent service--excellent food (ice cream included in coach)."
缺點： "Loved everything."
缺點： "Air temperature was super hot and uncomfortable."
優點： "Nothing in particular. I am still alive, so there is that."
缺點： "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."
優點： "Flight attendants are really kind and patient."
優點： "The staff was superb, very helpful. When I asked an attendant to help load my carry on into the overhead bin, she was prompt and happy to oblige. The food was excellent, service exceptionally courteous and professional. Announcements were in Japanese and English."
缺點： "I was in economy so of course there was not too much space for me, but I was OK. The other passengers were all very polite and understanding. The entertainment was so-so: not much selection of movies offered."
優點： "Love the filght and the staff was great."
優點： "VERY good crew, and the food was fine. we boarded early and the flight was very smooth."
缺點： "Many of the movies were older, some by quite a bit."
優點： "Great example for other airlines. Great crew, food, many choices of movies, clean and updated plane. Crew very neat in appearance, polite and always wearing a smile."
優點： "The crew was incredibly friendly, efficient and helpful. I was very impressed by the punctuality of the flight in boarding and take off. Landing ahead of schedule was a total bonus!!"
優點： "The new Boeing Airliner that Japa Airlines uses is very good. The flight was smooth and fast. The crew was very professional and was very generous with their smiles. The food was very good also and the movies gave great variety for movie goers. I'll do it again."
缺點： "The space in economy is tight for a large man like me. At 6'1" and 190 lbs the trick of getting out of the seat while the seat in front of me was all the way back made it challenging."
優點： "the flight was very comfortable and the in flight entertainment system had a wide variety of options to occupy my time, the crew were very attentive and I had a wonderful experience."
優點： "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
缺點： "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
缺點： "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."
優點： "Typical flight and all went well."
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "Wonderful crew"
優點： "The crews were very kind and helpful."
優點： "Soo Much Food! Crew was very polite and helpful."
缺點： "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
優點： "The crew members polite and nice."
缺點： "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "Easy boarding. Very nice crew."
缺點： "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
優點： "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
優點： "Very helpful staff. Easy check in. Comfortable seats."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "Everything was excellent no complaints"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
缺點： "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
優點： "Crew is awesome and nice"
缺點： "The seat was extremely uncomfortable."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
優點： "The seat, service and food..all is great as always."
優點： "Service and crew were good, very kind and accommodating!"
缺點： "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
優點： "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
優點： "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
缺點： "Limited entertainment options for kids."
優點： "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
優點： "Service was excellent. Crew did not accept tip. Food could be better."
優點： "Food was quite good"
缺點： "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
優點： "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
優點： "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
優點： "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
優點： "Cheap prise"
缺點： "Food and entertainment"
優點： "The meals were healthy Japanese meals with lots of vegetables"
優點： "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
缺點： "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Good food and onboard service."
缺點： "Plane was delayed and I missed my connection. Once airborne the flight took forever."
缺點： "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
優點： "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
缺點： "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
缺點： "Good food, clean toilet rooms. Good seating space with foot rest.goo"
優點： "Very nice plane, enough room, didn't feel cramped"
缺點： "Had to switch gates 2 times"
優點： "The staff are friendly and helpful. The seat is very comfy"
優點： "Flight on time."
缺點： "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
優點： "Food was great!"
缺點： "The Japanese crew were not very good at English!"
優點： "The staff was so very helpful and nice. Thanks a lot!"
缺點： "The great disinter service from the flight attendants made up for the delays."
優點： "Customer Service"
缺點： "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
優點： "Love the plane itself. It felt like it was new and it was very comfortable."
缺點： "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
優點： "Aircraft was new and spacious"
缺點： "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
優點： "Everyone is super nice."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
缺點： "I waited 20 minutes for my baggage to return"
優點： "I liked the friendly staff, the movie selection was also great!"
缺點： "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
優點： "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
缺點： "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
優點： "I never find any problem with their detailed and kind treatment and service.Attendants are always smiling, efficient and pleasant."
缺點： "Headset wasn't working propperly."
優點： "Friendly staff"
缺點： "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
優點： "Great entertainment selection and food"
優點： "So much legroom and really friendly staff. The boarding was easy and so was deboarding. Was pleasantly surprised at how much more comfortable and efficient."
優點： "I love the politeness and caring attitude of the ANA staff. Whether I have traveled for over 24 hours to get to Japan and am exhausted or am leaving Japan and am emotional because I am leaving family, I am well taken care of. (Maybe you could give Air Canada's stewardesses tips on how to be as good as you."
優點： "I had an emergency door seat, so it was comfortable than usual economy seats. Cabin crew is better than most other airlines, very polite and efficient."
缺點： "Meal was boring. Fish was dry and rice was wet... :-/ I couldn't eat much of it and probably this was the first time I felt hungry after got off the airplane. Another important thing I noticed was the audio volume of safety video was too quiet to listen. It seems for me they are too polite to be tough to the passengers who don't behave properly."
優點： "All the ANA crew were professional in dealing with the problem."
缺點： "The service of Philippine Airlines from LAX to Manila was uncomfortable. Food was not good. PAL is not the best airline that is why I booked with ANA. Unfortunate it was the only airline available so my son and I can reach our destination."
優點： "The staff were courteous and friendly."
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "It was all fine"
缺點： "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
缺點： "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
優點： "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
缺點： "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "Crew was nice and efficient"
缺點： "Economy seats don’t recline enough."
缺點： "lost baggage"
優點： "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
缺點： "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "I slept pretty much the whole time"
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
缺點： "The movie selection did not seem extremely varied."
優點： "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
缺點： "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
缺點： "Food and one bathroom out of service makes an awful flight"
優點： "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
缺點： "there was no lounge close to our departure gate"
優點： "Food was good and crew members were very nice"
缺點： "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
優點： "Got to Amsterdam on time and everything was great including the staff"
優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
優點： "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
缺點： "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
優點： "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
缺點： "What is there not to like about KLM? I cannot find anything."
優點： "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
優點： "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
缺點： "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
缺點： "Did not get the luggage from connecting flight from Amsterdan to Basel"
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
缺點： "I slept didn't have snack offered and no entertainment"
優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"
優點： "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
優點： "In general, it was ok"
缺點： "Yet again it was flight delay from KLM side."
優點： "Staff was excellent. Entertainment options pretty good."
缺點： "Seems very dated. Business Class felt cramped and not very luxurious."
優點： "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
缺點： "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."
優點： "Very good flight.I recommend it to everyone."
優點： "On schedule. Great crew."
缺點： "Limited foot space small seat."
優點： "The price The speedy boarding with Skyteam priority The movies can be viewed while on the ground"
缺點： "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."
優點： "The crew on this flight was great and there were lots of current movies to watch"
缺點： "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."
優點： "Nice short flight, everything was on time"
缺點： "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"
缺點： "Domestic flights with American are atrocious. The plans cram too many people into such a small space. Leg room is non-existent."
優點： "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
缺點： "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"
優點： "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
缺點： "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."
優點： "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
缺點： "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."
優點： "Flying beats driving"
缺點： "no entertainment or food."
優點： "Nothing in particular"
缺點： "Flight attendants"
優點： "Boarding and flight were on time."
優點： "The airplale MD 80 are old"
優點： "The plane wasn't full so that was soo nice."
缺點： "No TV's or outlets."
優點： "Outlets, great entertainment choices, quick boarding"
優點： "The food on the flight from Rome to Chicago was solid and the flight crew was pretty good. The inflight entertainment was average."
缺點： "Our ticket that was booked with British airways was changed to American."
缺點： "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."
優點： "Cabin baggage allowance."
缺點： "No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys."
優點： "Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night."
缺點： "I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you."
優點： "Biscotti, pilot, crew"
缺點： "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
優點： "Upgraded to business class"
缺點： "I've never been so cold on a flight in my life. Had two blankets on me and still shivered the whole flight. Others in the cabin were wearing coats and sweaters - in July. Crazy cold."
優點： "Seats were very roomy, both in with and legroom. The whole flight experience was good."
缺點： "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
缺點： "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"
缺點： "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
優點： "Flight was smooth with no issues whatsoever!"
優點： "Was up to standard for everything. nothinf lacking, not exceptional"
優點： "The entertainment was updated and refreshing."
缺點： "Snacks was only pretzel"
優點： "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
缺點： "No food for purchase, just a drink and biscuit."
優點： "We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!"
缺點： "The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!"
優點： "Free checked bag"
缺點： "2 hour delay No food to buy or drinks"
優點： "not a lot"
缺點： "flights were re-scheduled and therefore had to travel a day early causing overnight expenses in NY. Re-scheduled flight was also delayed by an hour!"
優點： "The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that."
缺點： "There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her."
優點： "New regional jet Efficient boarding"
優點： "The flight was comfortable and kept to schedule."
缺點： "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."
優點： "Their customer service sucks."
缺點： "Their customer service sucks."
優點： "Great selection of movies, comfortable flight overall."
缺點： "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."
優點： "Laura was very helpful and so was the gate agent."
優點： "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
缺點： "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."
優點： "The flight arrived on time with my luggage, and although I booked through BA, for the first time ever, they managaged to get my special meal request correct."
缺點： "I order a vegetarian meal in the hope I will get something edible. This was the worst airline food I have ever had. The plane was old so the economy class seats were larger than normal. There was, however, no in-seat entertainment. On the upside, I'm glad I didn't fly business class. Compared to the standard set by other airlines, the seats appeared to be from the 80's."
優點： "The least service I have seen among all the airlines I have traveled so far"
優點： "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
缺點： "The seat felt like a wooden block was strapped to my back."
優點： "The crew was able to seat my husband and I together at the last minute as my husband has mobility issures"
缺點： "The crew seemed like they could care less about the passengers. Choice of either one snack bag of pretzels or a biscotti ~ very minimal. No headphones were offered for the movies."
優點： "The site was easy to navigate"
缺點： "The plain was an old model with no personal screens... So boring"
缺點： "Delay but it happens"
優點： "Everything was great could have done nothing to improve wonderful set"
缺點： "Everything was great magnificent service no complaints"
缺點： "I could not change the flight with less payment so I missed the flight and booked another one."
缺點： "The flight from Phillie to Albany was very warm. Stewardess genuinely apologized."
缺點： "We were delayed by a mechanical then we waited another hour after that until they finally decided to take some people off because we were weight restricted. Then we waited another hour while they changed their minds and brought us back to the gate to get the people back. Then when we got into SFO at 1 am we had to wait because they had another plane parked at out gate."
優點： "I got to my destination safely. That's about the only good thing."
缺點： "The flight was delayed 4 times. The airline was not very helpful during times of delay - normally airlines would offer food or drink vouchers - none of that. The flight was delayed for a total of 4 hours. When I arrived into LAX, I had requested if I could go on an earlier flight if there was space (rather than catching the later one - an hour later). They asked me to pay $200 to change it. Fair enough if you want to charge me for a change of ticket - but then the plane that I was supposed to go on got delayed for 3 hours and you don't offer any sort of compensation - thats really not something I expect from American Airlines"
優點： "The flight was very comfortable. The seats were very roomy. Boarding process was seamless. Staff were friendly and helpful"
缺點： "I had asked for a vegetarian meal when I booked the tickets - this request didn't come through on my booking. I asked again at check-in, they informed me I should have called 24 hours before and organised it. Luckily the flight had vegetarian meal options onboard so I did not starve. The movie selection was not the best. The entertainment unit itself was really good however."
優點： "Crew was nice"
缺點： "Took forever to get plane boarded and we left late for no reason. Seat is like a brick."
優點： "I liked crew and ride"
缺點： "Delayed more than 2 hours without promt update on status. Stuff at airport kiosk wasn't friendly. Crew was visually very tired which raised safety questions."
優點： "The crew was nice enough , app updates are nice"
缺點： "To many technical issues with this airline , everytime for the last 2 years there's a mechanical problem or issue with a plane blocking runway . Honestly I've never been on time with an American Airlines flight . I could have taken a bus and gotten to my destination faster, communication is poor , had to walk from terminal 4 to 6 because they have gates at both but didn't post the correct terminal to my ticket , so I walked from 4 to 6 ... Then the delay made me walk back to 4 because of a gate change . Then we waited on the plane for another half hour . All in all its not really the staff but more so the actual operation of the airline that I'm not willing to work with anymore ."
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Really friendly staff, communicative, helpful. Gave good directions. Plenty of leg room on flight."
缺點： "Beyond the control of United, but LAX is a nightmare of an airport. Traffic control caused delays, airport staff more of a hindrance than helpful. Border control mumbling and barking orders at people like they're cattle. Not the best way to welcome tourists, but at least United Airlines crew made up for it with their smiles."
優點： "Cute nice attendant."
缺點： "Pretty sad their old planes are way more comfortable than their new ones. Overall flights to get home were much better than flights out of town. Overall though, hoping to never fly United again."
缺點： "No entertainment and no where to plug in my phone."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "The whole trip was a nightmare and to top it all off, THEY LOST MY LUGGAGE!!!"
缺點： "several people assigned to the same seats, mine included. lots of last minute moving around."
優點： "Small plane"
缺點： "Air con too cold. Freezing inside the plane"
優點： "The crews are nice"
缺點： "The plane was shaking that made me sick"
優點： "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
缺點： "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
優點： "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
優點： "punctuality, crew"
缺點： "seats on EMB175 are just not meant for flights longer than an hour. Absolutely no low back support on a firm seat flat as a 2x4 makes for a miserable experience, particularly after a previous intercontinental flight."
優點： "Got ya there safely crew was kind and professional gave a beverage and snack with the flight even though it was short flight it's a nice distraction."
缺點： "Flights just aren't too comfortable when your crammed in there a bit. It's nice to save time but yeah I do want to avoid flying whenever possible I've decided by many experiences through out years but yeah there was nothing really negative about this flight in comparison to others I just think flying in general had gotten too uncomfortable and unpleasant."
優點： "They were always very attentive to let you know about gate changes or seat changes. Which to me personally is very important. I have had very bad experiences with other airlines in the past because they did not communicate properly their gate change and I missed my flight and missed events I was flying for. Excellent job to United for communicating gate changes very well! They did not break any of my luggage and the seats were fairly comfortable. The employees were also very attentive and willing to answer any questions."
缺點： "It was a bit confusing gate wise. I did have to ask an employee what was going on but they cleared up the confusion pretty quick. I flew on a jet verses a regular plane, and it was very loud. I had my movie turned up all the way with headphones and I still could barely hear it. It wasn't the fact that I couldn't hear my movie but in general it just hurt my ears. I was sitting towards the back of the jet though so I'm assuming if I was closer to the front it wouldn't have been as bad? Overall it was still a great experience"
優點： "Very good"
優點： "Extra leg room, larger plane"
優點： "Flight was great, liked getting the reminders to pre check in 24 hours ahead."
缺點： "Heavily delayed, kept getting later"
優點： "Nos dieron las gracias por volar con esta empresa y dijieron hacer a de las conexiones usu este era nuestro destinó final nos dieron la bienvenida a casa"
優點： "Aircraft remained grounded for 1h due to a door switch with malfunction."
優點： "Aircraft with old decoration. Could not see a single smile from the crew."
缺點： "We got moved from United to American Airlines because United overbooked out first flight. We finally landed in SLC 8 hours later than we were supposed to only to be told that they had left out luggage in Chicago. It is now a week later and I still don't have my luggage! This has been the worst travel experience I have ever had!"
優點： "Flight crew was top notch. Quick baggage claim."
缺點： "One gate agent spoke rudely to a passenger for throwing something in her trash can, she could have stated what she needed to more kindly, especially in front of other customers."
缺點： "Never was able to make this flight. See above."
缺點： "She missed this flight due to her first flight from Little Rock getting cancelled."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
缺點： "- Horrible food; - Very old airplane. The oldest I ever flew; - The entertainment system was horrible and not worked. We came the whole flight without having access to anything, neither the map of the flight."
優點： "When getting on the second plan the crew members were literally running back and forth to get the right information in the computer, with seconds to spare before the plane actaully leaving us we were able to get board."
缺點： "Me and my husband were on time to our first flight, but they closed the gates on us 15 minutes early! And when we went to costumer service the lady didn't reprint our tickets to make sure we had actual seat on the plane. After waiting another 5 to 6 hours In the airport and knowing we needed to already be home, when trying to board on the full plane we almost were able to get on our second plane either."
缺點： "Could not make seat assignments for second leg of trip on line , had to wait until boarding agents to a rive 45 minutes before flight. Did not get assigned seats until most passengers were seated. They did get us is eats but not together !"
優點： "I liked how the flight attendants treat people in this flight. Thank you all."
缺點： "I HAVENT EVEN GOTTEN THERE YET!"
優點： "Got us safely and conveniently to Vic at a good price and on time. Flight attendant was fine and cooperative, though no special warmth."
缺點： "I have one star on food and entertainment because there wasn't any of either, but that's understandable for a short flight. No issues."
優點： "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
缺點： "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
優點： "This plane had nice seats with comfortable room!"
優點： "Boarding was quick once it happened"
缺點： "Both of my united flights were delayed due to crew issues, one they were stuck in traffic, we'll they should leave early like we do. The next they were late for some clearance issues. The seats on this air craft were very thin and uncomfortable, you could feel the metal."
優點： "Distinguished service by the BusinessFirst flight attendants made this a very enjoyable flight. The menu was just right for a daytime service and the wine pairings were superb. And we were right on schedule."
缺點： "We paid for first class seats from Houston to Salt Lake City, thinking it would be provide us more than a regular seat. It did not. We received one drink and were allowed to pick from a basket of snacks (packaged pretzels and cookies), but that was it. No additional food, no entertainment options on our plane, no blanket, no pillows, no hot towels. We basically paid all that extra money for a little bigger seat. It was not worth it. This was our first time flying with United in a while and it will definitely be our last."
優點： "Everything. Great easy flight"
優點： "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
缺點： "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
優點： "Sat in the middle seat had never done that before,hopefully wont get to do it again. Did not bring head phones or did not know to ask for them would of liked to watch some TV but my bad. Everything went smooth enjoyed the flight."
缺點： "Did not have head phones !!"
缺點： "New plane but uncomfortable seats that don't lean back... There was only one attendant for the entire business and economy class cabin... The first class had an attendant but only one for the rest of the ENTIRE plane! There was a TON of turbulence and we never heard ONCE anything from the attendants or the pilots about the bad weather! Scared and uncomfortable the entire flight!"
缺點： "Flight delayed 3hrs because there was no crew."
優點： "nice plane and crew"
缺點： "they loaded us even though the plane had not been supplied with fuel and food. So, we sat for an hour while all of that happened. unnecessary."
缺點： "Wish the problem with plane could have been detected before we were on the plane."
優點： "So please tell me how it is you publish on your reader board need to park time and then you leave before that without indicating it to anyone"
優點： "Overall, good. The champagne pre-take off was probably the worst I've ever tried. Service was variable. The seat and in flight entertainment are good."
優點： "Although the flight was delayed and the passengers were not happy, the crew were patient and helpful during boarding and flight."
缺點： "The constant delays, gate changes and late departure of the flight."
缺點： "Flight was originally cancelled then it got delayed an hour the next day because of a catering truck not being there on time.. Freaking joke"