Crew and service was excellent. Qatar Airways uses Air France business lounge in SFO. Lounge was congested with very little available seating when we entered the lounge. SFO airport seating was far better than what was available in the lounge.
Comfortable seat, good food and friendly staff
Comfortable aircraft and excellent service
It was QR707 , sold as AA8119 - I was not able to select seat online and not able to select food option online too!
Right now everything good
優點： "Great crew! Excellent business class suite"
缺點： "My flight got canceled but nobody responded from flyus.com"
優點： "Amazing crew, seats were super confortable. Overall top experience !"
優點： "Good service from the crew and good food."
缺點： "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
缺點： "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
優點： "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
優點： "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
缺點： "Improve quality of service and cleanliness."
優點： "The crew was good. Good movie selection."
缺點： "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
優點： "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
優點： "I got a very good seat."
缺點： "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
缺點： "The check in at Denpasar is horrible. The airport services are very inefficient."
優點： "Liked the smoothness on boarding and the organization. Keep it up!"
缺點： "Attitude of some of the flight attendants and more entertainment."
優點： "Good service and a modern airplane"
缺點： "The check in at JFK, too chaotic"
缺點： "Took long time to provide food & water."
優點： "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
優點： "On screen entertainment"
缺點： "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"
優點： "So many movies to spend flight time with great crew"
缺點： "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
優點： "empty seat next to me!"
缺點： "more cramped than akld to doha"
優點： "all are nice"
缺點： "nothing but avoid bread"
優點： "Went out of their way to be helpful"
缺點： "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
優點： "service, food and cleanness"
優點： "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
優點： "Loved the food and entertainment."
缺點： "Not enough leg room and space between the chair in front."
優點： "Good, attentive service by the crew."
優點： "The movie selection was good."
缺點： "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
缺點： "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
優點： "Nice crew"
缺點： "Poor aircraft"
優點： "Food was better than average, blankets were soft and seats were comfortable. Good flight."
優點： "Comfort and cleanliness."
優點： "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
缺點： "The Oryx system lackedmin recent movies ....that's the only complaint"
優點： "Flight was great, best over seas flight I've ever had!"
缺點： "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
優點： "view above"
缺點： "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
優點： "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
缺點： "Food serving took a while. And need improvements."
缺點： "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
缺點： "We normally fly business class, but this was a quick side trip so we settled for economy."
Very Spacious flight you can ask to move where someone is not seated. inflight entertainment was great, and great food! Bathrooms were clean. Service was lovely with members going round taking polaroid photos for memories of a journey. This was my first long haul flight and it went so smoothly thanks to the emirates team.
I missed this flight because my first flight got delayed.
meal portion used to be bigger.
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
缺點： "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."
優點： "Amazing crew!"
缺點： "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew were awesome"
缺點： "The film choice was poor"
優點： "Same again. A good flight and well fed."
優點： "Yes comfortable flight"
缺點： "Toilets to be checked for cleanliness more frequently."
優點： "Crew was amazing. There is always someone from emirates around to help."
缺點： "Little more room on a 14 1/2 hour flight would be nice"
優點： "cheuk in 快！吾使等太耐！"
優點： "The ecperience"
缺點： "Food was poor"
優點： "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The leg space and the entertainment. The crew were very nice."
缺點： "The bathroom must be kept cleaner."
優點： "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
缺點： "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
優點： "Service, atmosphere"
缺點： "1st food was same as it was from Karachi to Dubai"
優點： "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
缺點： "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
優點： "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
缺點： "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "seats are way too narrow for such a long trip."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Not much. The crew were bright and breezy. Ish."
缺點： "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
優點： "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
優點： "I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy."
缺點： "It was a full flight and didn't feel crammed!"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Nice airplane"
缺點： "Snub crews"
缺點： "debarking process was one of the longest in my life"
優點： "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
缺點： "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
優點： "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
缺點： "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
優點： "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
缺點： "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."
優點： "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
優點： "Everything was excellent. Emirates is a quality airway."
優點： "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
Overall, ok but space for economy is too thigh and needs to be looked into
Just before boarding our flight from Istanbul to Washington, DC, ALL passengers were divided into male and female lines (which is both sexist and not trans-inclusive) and each of us had to have all of our carry-on luggage (suitcases and backpacks) opened and rifled-through by security guards from a random security company. No reason was given for this and we had all already been through 3 security screening checkpoints, all of which included luggage scans. This was a huge invasion of our privacy. I’ve never felt more violated at an airport, and I’m from the USA where we have the TSA! I’ll never fly Turkish Airlines ever again.
I asked for a milk to my baby she told me sorry we don’t have extra for your baby. They tried people definitely i so that if you speak Turkish you get what you need. Last time travel with Turkish Airlines.
優點： "I cancelled flight and you charged full amount as cancellation amount."
缺點： "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
缺點： "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"
缺點： "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
優點： "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
缺點： "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
優點： "І was a passenger with your wonderful Airlines from IST to IAD last week Nov 3rd 2017 and because of misunderstanding and conflict with captain my flight was canceled by him. І don’t remember his name correctly but it was five letters and both vowels (2,4) were “E”. Could you please to let him know that І would like to apologize for my behavior and assure him that it was nothing against him but more about hormonal issues which І believe every woman has more or less during the pregnancy. It is a really big issue for me and my body now. Once again, І do apologize for my actions and that conflict. І didn’t mean it."
優點： "Comfortable and uneventful flight - just the way it should be!"
優點： "Timely departure and arrival. Excellent landing. Helpful crew."
優點： "Turkish Airlines does a fantastic job. I won’t fly any other airline to Greece. For the value and service it is second to none."
缺點： "Good service."
缺點： "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."
優點： "Great food!"
缺點： "The aircraft looks a little old."
優點： "You guys are blessed and best of all of time"
缺點： "I didn't hate nothing it was the best"
缺點： "I had an isle seat and the isles were so tiny that everytime someone walked by to use the restroom, they would wind up bumping or brushing against me..... So that woke me up about 20 times as well as the crew hitting me with the drink cart."
優點： "Very friendly and willing crew."
缺點： "Sound through headphones could be better. Hope to have free onboard internet one day!!"
優點： "not much"
缺點： "hostesses not so courteous"
優點： "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
優點： "Employees were very helpful. Service was great."
缺點： "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
缺點： "It wasn't communicated beforehand to check in our baggage to electronics."
優點： "Istanbul airport with shops and new food court area is excellent"
缺點： "Newer fleet. Good service and entertainment system."
缺點： "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
優點： "The flight staff was very friendly, even to difficult passengers."
優點： "Food and Crew"
缺點： "The fact that the boarding was by bus and not through a sleeve detracts from the process."
優點： "Half of the plane was empty so most passengers were sleeping"
缺點： "customer service at,istanbul airport was terrible no help nobody knows English at international airport. all they have to speak is Turkce all the way from Istanbul to Atlanta they serve Pasta. very rode is this the standard of good airline?"
優點： "So quick boarding"
缺點： "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"
優點： "It was a smooth flight."
缺點： "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
優點： "The Knowledge that I would never fly Turkish airline again"
缺點： "Cancelled flights without contacting me Delayed takeoff for 9 hours. Took off knowing they would not be able to land in Istanbul and dropped us off in Izmir Did not cover the cost of food at the hotel in Izmir. Took us to a hotel over an hour away from the airport"
優點： "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
缺點： "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
優點： "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."
優點： "What can I say, didn't much like anything"
缺點： "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
優點： "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
缺點： "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
優點： "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"
優點： "The crew were all professional and friendly. They made the flight very pleasant. The food was good and served promptly."
缺點： "The space on ALL airlines now are so claustrophobic it is not that fun to sit squashed into a tiny space. Air travel companies in general has teally made people who can't afford to go first class feel like livestock. But the trip was pleasant due to the crew's nice attitude."
優點： "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
優點： "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
缺點： "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."
優點： "Great flight attendants! They made the trip really enjoyable!"
優點： "Good old style service"
缺點： "Leg room is very tight"
優點： "Departure and arrival were on time. Fairly smooth flight"
缺點： "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
缺點： "Turkish airlines customer service has been hard to work with and is not willing to give any kind of reimbursement due to my unfortunate incident with my delayed connecting flight. I didn't take either flight of my round trip purchase."
缺點： "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."
優點： "It was great trip. Great movie selection"
缺點： "More drink service would be nice"
缺點： "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."