|航班降落地點||伯班克 Bob Hope|
優點： Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice.
優點： For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills
缺點： We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'.
優點： The bathroom sign that shows if it is busy without going there
缺點： Sits not suitable for long distance travel
優點： Nice quick flight staff great and very helpful!
缺點： Entertainment wasn’t free
優點： Read above
優點： the flight was scheduled 1h30
缺點： the seat comfort
優點： The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated.
缺點： The flight was delayed and we were not given any information about what was going on.
優點： Arrived early 787-9
優點： Generally flight was ok.
缺點： Food was not too much. Probably men was hungry, for me it did not taste good.
優點： I liked everything was excellent
缺點： There was a 10 minutes delay
優點： Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)
缺點： Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you.
缺點： Going and coming back was delayed
缺點： United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful.
缺點： Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair.