優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Friendly staff, new aircraft, great food"
缺點： "Just some help with hand luggage"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew was amazing"
缺點： "Nothing, absolutely loved it"
優點： "Easy booking of flight"
缺點： "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
缺點： "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
缺點： "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
優點： "They were very supportive. Thanks."
缺點： "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"
優點： "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
優點： "Crew was great"
缺點： "Not enough room for baggage"
優點： "cheuk in 快！吾使等太耐！"
缺點： "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"
優點： "Yes all things are good"
缺點： "Very good experience"
優點： "Every thing"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
缺點： "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
優點： "Business class was excellent overall."
優點： "Quick boarding. Attentive flight staff. Very quick disembarking."
缺點： "Bathrooms on plane a little messy. But that’s just careless passengers."
優點： "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
優點： "Smooth flight. Attentive crew. Good entertainment options"
缺點： "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
優點： "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
缺點： "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."
優點： "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
優點： "Food was good when we got it."
缺點： "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
優點： "Nice new Boeing 737 with great movie choices."
缺點： "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Not much. The crew were bright and breezy. Ish."
缺點： "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
優點： "The delay was too long and disorganized."
優點： "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
缺點： "In flight entertainment could have more recent movies."
優點： "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
缺點： "boarding was rather disorganized mob scene"
優點： "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
缺點： "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
缺點： "The TV wasn't working and the crew I asked for help didn't do anything about it"
優點： "Food! Service!"
優點： "The flight attendants were excellent and provided services above and beyond expectations."
缺點： "The onboard entertainment wasn’t working properly."
缺點： "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
缺點： "I was bumped from my flight. Suspect it was because flight was booked thru kayak instead of directly with airline. Will not do that again"
缺點： "They changed my seat at the gate, will be filing a claim to Turkish airlines."
優點： "almost everything"
缺點： "Old entertainment system with no choice of movies"
優點： "Service great."
缺點： "Seats were three across very cramped and uncomfortable."
缺點： "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
優點： "Entertainment, and the plane which felt really new and comfy."
缺點： "Food was a bit boring (because it was such a short flight, I suppose)"
缺點： "Movies didn't work well"
缺點： "seats were definitely narrow"
缺點： "Leg space on this flight was less compared to other flights I had with TK."
優點： "I can't remember the flight experience, so I assume it was fine."
缺點： "I can't remember the flight experience, so I assume it was fine."
優點： "great vegetarian food"
缺點： "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
優點： "Food good movie selections and Nice staff"
缺點： "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
優點： "The quality of their team"
缺點： "Crew was ok"
缺點： "There was no personal monitor to watch movies during the flight"
優點： "good entertainment system good legroom new airplane"
缺點： "lowered the food standards compared to previous flights flight was late"
缺點： "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
缺點： "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
缺點： "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
缺點： "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
優點： "Overall it was a smooth flight except for few minor issues."
缺點： "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
優點： "That the plane didn't crash."
缺點： "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
缺點： "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
缺點： "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
缺點： "to hot, very hot!!!"
缺點： "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
缺點： "The company lost my baggage"
優點： "Comfortable seat, quick boarding and deplaning"
缺點： "No in seat entertainment, bad food"
優點： "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
優點： "the food is great, very good multimedia system"
缺點： "bread was cold!! food asn't so good"
優點： "The crew on the flight were very nice"
缺點： "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
優點： "Crew were very nice and professional."
缺點： "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
優點： "Aside from the crew and their patience, nothing"
缺點： "Everything aside from the crew"
優點： "the crew was nice"
缺點： "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
優點： "Excellent and cooperative staff. It was a smooth flight."
缺點： "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
優點： "See above"
缺點： "See above"
缺點： "Not comfatable very basic food"
缺點： "Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious."
優點： "Great crew! Nice new plane"
缺點： "Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!"
缺點： "It eas perfect"
優點： "The security and fast boarding"
缺點： "The meal"
優點： "Crew was friendly, efficient and handle a problem business passenger with a smile and good nature diffusing and placating the passenger even thou the passenger was at fault."
缺點： "Business seats should really recline all the way."
優點： "Going home"
缺點： "1. The plain was late 2. The sits are horrible, and the airplane is very old. 3. The earphones didn’t work 4. I received a set on the wing not as I requested 5. The entertainment screens are very incomplete and uncomfortable"
優點： "Good quick service from the flight crew."
缺點： "No airline food is really good but this one seemed really unsubstantial."
優點： "Flights were on time."
缺點： "Couldn't access the website to add luggage. Couldn't choose seat on check-in - even though I strongly prefer aisle (and my frequent flyer preferences show this) I was assigned a window seat on the way back and couldn't change it. Seats are very cramped. When the person in front of me reclined I coul"
缺點： "Neither you nor pric line mentioned the fact that the return round of a round trip ticket did not include luggage disgusting."
優點： "service good , food good flight smooth"
缺點： "they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted"
優點： "They let people with kids board first"
缺點： "Had the worst seats on the plane. we were in the back row next to the bathroom and by the flight attendants. The flush of the bathroom was so loud that it kept waking my kids and I up...also the flight attendants constant scurrying around our seats made it impossible to sleep. Not looking forward to the flight back"
缺點： "El Al switched the flight to IsraAir and the plan was very old and the most uncomfortable I ever was on."
缺點： "I ordered and paid for one backage to send and I was asked to pay becuse was not updated"
缺點： "Kosher food is very meager."
優點： "Excellent condition excellent comfort"
優點： "The flight was excellent! On time, comfortable, great flight crew ...Food was really good for airline food."
缺點： "My entertainment system wasn’t working. The flight crew was very apologetic and offered a personal unit, but I didn’t bother."
優點： "The crew was really nice"
缺點： "It's the 2nd time my luggage has been delayed/lost, and I really needed it for the next day since it had my work clothes/hospital info/stethoscope in it. The person at the lost and found counter was really great and helpful, I'm just upset since I only have travel clothes on now and can't show up to the hospital those"
優點： "direct flight"
缺點： "no entertainment in long flight small leg room kids in especial seats disabled the option of moving the seat in front row food - taistless"
缺點： "Spent most of the flight watching a good film but the system was shut in the final scene So annoying!!!"
優點： "The crew were fine, Katia is EXCELENT."
缺點： "The poor chief stewardess was arguing for 1/2 an hour (!) or more with someone who sat in an empty seat next to emergency door. I understand that she has to do this - give her a break!! Big deal! You are SO small minded - charging 3$ for snacks that cost you 40 cents at most, in order to earn you... what - an extra few hundred $'s in the flight? Isn't this rather stupid of you? p.s. Katya is a wonderful stewardess"
優點： "on time, friendly crew"
缺點： "old plane, no GPS, tiny video screen far away, revolting food both ways"
優點： "I liked the security, and the Crew, they were very nice and friendly."
缺點： "There is no entertainment system. Kids didn't like the kids menu. Vegan dish was Great. Seats are not comfortable."
缺點： "Lowest expectations"
優點： "20 Years I avoided this airline due to lousy service. the team on this flight and previous one from Tel aviv to BCN were A OK"
缺點： "Not enough blankets on return flight"
優點： "i like that I arrived safely. No delays."
缺點： "I didn't like nor appreciate how the staff interrogated me and treated me prior to boarding the flight. I understand that they have high security, but their attitudes are nasty and inhumane. So therefore I will never fly them again. Not to mention my luggage didn't make it. I had to go on without my luggage. They inspected and reinspected every single item on my carry on for like an hour in a different room. Kinda scary.! Other airlines check the bags in front of the passengers. Horrible experience and I travel a lot and had never experienced anything like that. Almost didn't feel welcome to be traveling to Israel. The flight attendants have attitudes and they yelled at me because I didn't speak or understand hebrew. Food on the plane is horrible too."
優點： "Received water during the flight. Arrived safely at my destination."
缺點： "Upon arrival to the airport, I was pressurized by the "UP" check-in desk staff to send my carry-on to the plane's hold because "the flight is packed and we prefer that you do so". I didn't argue, but this just gives an overall bad impression and certainly does not shed positive light on the company's competence and professionalism. The flight itself was delayed because of insufficient carry-on space in the upper compartments - carry-ons had to be taken off to the hold - something that created a noticeable delay, add to that the dismay of many irked passengers and the expected complaining and hopeless pleas to the flight attendants. The plane took off 20+ minutes late. The fact that this is "low cost" is no justification at all for such a chaos."
優點： "Crew was kind."
缺點： "My husband and I never want to fly El Al ever again because the planes are completely outdated and somehow tickets are still full price. Every time we fly El Al the entertainment doesn't work, the screens are ridiculously small, the seats are cramped and the bathrooms are a mess. Every other airline we have used that costs the same or less is a completely different, and better, experience."
優點： "Checking in. There was a problem with the tickets we ordered but there was a man named Joshua Dadana who was compassionate, helpful and professional who worked his best along with others whose names I did not write down to catch the flight to Israel. I would highly recommend your airline."
優點： "Well, they were on time. Shockingly."
缺點： "I don't know how El Al gets away with serving people their so-called nightly "meal". They have the audacity to tell passengers it's a "tapas" meal. Tapas has nothing to do with it. You can choose between tuna salad (tuna drowned in mayo with mostly peppers) or chicken with tahini (mostly peppers again, with two small cubes of chicken drowned in tahini). They give you this with a small salad, pita and industrial hummus which is probably the best thing about this meal. Having being burned by this meal last time - they ran out and I got a "glatt kosher" meal - I took the vegetarian option, which was roasted peppers, salad made from 80% lettuce, 20% peppers and no dressing and an inedible cookie. I am allergic to peppers. There is no entertainment to speak of, because El Al sees no reason to update its planes, and there is no personal entertainment system. You can download an app to your phone called "Dream Stream", and stream some options from El Al, but then you have no where to charge your phone, so what's the point? The seats are ridiculously close together, and if someone leans back you really can't eat. Finally, I have no idea why they do this - but El Al flights from Europe don't attach to the terminal via ramp. You get out of the plane on a staircase, in the middle of the night, in the pouring rain, and then have to take a bus to the terminal. It's not like all ramps are busy at 4AM..."
優點： "The food was good, it arrived on time. The film was interesting. The temperature was pleasant"
缺點： "I did not like the seat It was hard to watch TV, I had to bend my neck all the time. I had pain in my neck all the flight. I wish the chair could have been less erect. It was easier to put my head on the chair in front than on the back of my chair"
優點： "The fast of Taanis Esther started at about 4:30am in the morning. The crew was kind enough to serve breakfast earlier than usually to accommodate those who were fasting. They probably had to sacrifice an hour or two of their own sleep, but it was really appreciated by the passengers. The crew should be complemented!"
缺點： "I sat in a seat with something under the seat in front of me. I couldn't completely turn off the screen in front of me."
缺點： "The seats were incredibly uncomfortable sitting in coach sitting. El-al should replace the seats for this plane. It felt almost like sitting on a piece of wood. Also entertainment options were very poor for a 11 hour flight from Boston."
優點： "new entertainment system was nice"
缺點： "flight was late to arrive, and late to take off, plane was full and crowded. no leg room. food was rather poor"
優點： "They had the perfect shows on the plane, the crew was very nice and positive"
缺點： "In both flights they had a problem with times and scheduele"
缺點： "Early chekin system deliberately alocated separat sieats for me and my wife, despite I cheked in 23 hours befor take off. The cabin crew was very unfrendly. The bording prosses was slow, messy and unplesent."
優點： "Personal is very good. Helped us very quickly to change sits to something more preferable for us."
缺點： "Chairs are not comfortable at all. Food is low quality"
缺點： "Crew at the check in were rude, would not let us return the same handheld suitcases we came with, required we check them in, one which they did let us take was required to be measured again with the "cage" at the gate. The temperature on boath flights was very high even with max airflow. We were not allowed to bring abroad bottled water which we had bought at the duty free at the airport, and the aircraft chair would not recline and was extremely crowded with almost no leg space. Will not recommend!"
缺點： "time table was created to keep it it is not working with elal"
優點： "We paid a full price and received a service of a low cost flight. Airplane was extremely uncomfortable, food- instead of breakfast- poor sandwiches with no choice for vegan. No earphones or music. It's a shame for el al to charge so high for such a chip and uncomfortable flight and service."
缺點： "i am a guide arranging groups to Rome. I arrived 3 hours before the flight - as is required, to find an under-staffed security check . My group of 20 people , some of which were over 80 years old , had to stand 2 hours in line before they where approached. For those that collapsed there were only about 12 chairs in the entire space, for the multitudes that were coming for the flight. i will never fly El -Al to Rome with my groups again, and will not accept the claim that this is "the Ministry of Security" (as the security checkers claimed) , unless i receive an answer to assure that this is to be amended. i purchased tickets from ElAl - and they must provide better standards for and during their security issues."
優點： "My name is irit marko 0502931085 Please call me The crew was not nice"
缺點： "You charged my suitcase that was empty.i checked on line i did not see any thi g i tried to call no answer.i explain them that the suitcase was empty .my daugter start school there and we brought a lot of thing.the staff was impatient and not nice.we flew with other airline to larnka they were nice and understand the problem.my daugter is going to school there to medical school she and our family are not going to fly with you.they charge me 60 u more then the flight.very grify"
缺點： "Same movie in the flight to FRA and back.... Also there was no sound channel which sounded normal. all of them had some strange overlay of translation in foreign language and crew did not know how to fix it. My kids did not like the food at all although it was pasta with bolognese source that every kid likes - don't know how they messed this up. Flight was delayed by 1:15 hrs. Luggage took very long time to get out."
優點： "It eventually ended."
缺點： "Someone on the previous flight threw up in my seat, it was never cleaned, it just soaked in. Flight crew swapped out the cover after 10 min of arguing with them but it stunk horribly. Mid way thru the flight I got up and when I lifted the seat belt I realized there was more vomit in the latch. No power adapters. Movies were super old and my screen was broken so I couldn't watch anyway. Music loop included Dolly Parton!"