- 京都沒有大機場。 而需要由的機場提供服務。
- 想找飛往京都的便宜機票？25%的用戶找到以下價錢或更便宜的京都機票：台北 臺灣桃園國際機場出發單程NT$ 2,482，來回NT$ 4,122, 台中出發來回機票NT$ 6,318, 台南出發來回機票NT$ 7,543
優點： "Comfortable and service was pleasant"
缺點： "Like all of it except lack of vegetarian option for food"
優點： "Simply excellent !!!"
優點： "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
優點： "All were very polite and were very through when checking the cabin before departure and landing"
優點： "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
缺點： "only limited number of movie."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
缺點： "Why does the shorter of the two flights have more comfortable seats?"
缺點： "Food, especially before landing"
優點： "Good service."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
缺點： "No food offered, not even a biscuit, only very basic drink selection."
缺點： "Leg room"
缺點： "Leg room"
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "Food & entertainment"
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "JAL has customer service that no other airline comes close to."
缺點： "Nothing, JAL is perfect. I mean it"
優點： "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
缺點： "The service was so so and food was lousy"
優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
缺點： "Not much leg room"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
缺點： "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
缺點： "Requested Vegetarian Meals. Didn't get them"
優點： "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
缺點： "Selection of video entertainment could be increased and improved."
優點： "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
優點： "Everything, from booking till landing"
優點： "Service and polite staff."
缺點： "Not much space between the seats for my long legs."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The food was good, which I didn't expect. The crew was kind."
優點： "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
缺點： "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
優點： "Short flight."
優點： "The service, food, entertainment, everything was perfect. Thanks so much"
優點： "Comfortable plane, good service"
優點： "Very spacious and comfortable, modern plane"
優點： "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."
缺點： "Some crew members from Hong Kong better make more effort to improve service skills."
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
優點： "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
缺點： "Everything was great !"
優點： "evening flight. not too crowded"
缺點： "delayed by 1 hour meal was so-so"
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "The airplane was quite and clean and the crew were helpful"
缺點： "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
優點： "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
缺點： "Cannot say there were any negatives."
優點： "The crew were cooperative and the supplies were good"
缺點： "The chairs were not comfortable and the toilets were so dirty"
優點： "다 좋은데 한가지 불만사항 : 인터넷에서 구매했다는 이유로 Mileage 로 Upgrade 가 안된다는데 그럼 KAL 대리점도 없는 이곳에서 mileage 는 언제 사용 ?"
缺點： "Bad weather, flight crew had time to serve us quickly then had to sit for a big portion of the flight."
優點： "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"
優點： "Good more choices"
缺點： "Transit in Korea make shorter hour"
優點： "food selection & crew courtesy"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "The flight crews are friendly and very active I love the smooth airborne and landing the food was delicious"
優點： "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
缺點： "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
優點： "Service, food, entertainment"
缺點： "Can't choose my own seats"
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
缺點： "Can't think of one think.. this trip was flawless"
優點： "I like all the email reminders and alerts"
優點： "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
優點： "Everything went very smooth and easy! The ride was relaxing and went great!"
優點： "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
缺點： "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
優點： "Service and Food was great. The hygiene was good."
缺點： "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
優點： "Flight attendants are awesome."
缺點： "The guy next to me was very drunk. He scared me a little bit."
優點： "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
缺點： "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
優點： "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
缺點： "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
優點： "Seats comfortable"
缺點： "Food select"
優點： "The crew were excellent."
缺點： "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
優點： "I liked their positive & happy attitudes as well as their work ethic."
缺點： "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."
優點： "The crew are friendly, the flight was comfortable"
優點： "The seats is clean . Crew ware nice to me."
優點： "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
優點： "Plane was on time and it was a large and full flight that got off the ground on time"
缺點： "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
優點： "screen contents very good"
缺點： "seat is smaller than other flight"
優點： "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
缺點： "There was nothing we didn't like about our flight to Seoul"
優點： "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
缺點： "The seats are small."
優點： "Friendly service and food pretty good. Great price for value."
缺點： "Seating was changed even though i prebooked."
優點： "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
缺點： "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
缺點： "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."
優點： "Indian music in Audio section and Bollywood movies"
優點： "Service counter check in was very helpful"
優點： "Boarding process was pretty smooth. Food was OK and the on-flight entertainment was good. I liked having the camera on the plane where you could see over where we were flying as well as the frontal camera. Also liked the map views."
缺點： "I had heard so many great comments about this airline and overall airlines traveling abroad. Yes the plane looked nice and the flight attendants looked flawless, but I had no luck when it came to the flight attendant that was in charge of my isle. She was not friendly, and gave me a judgmental look when I asked for a refill for red wine. Tickets are very expensive and I'm sure most folks using this airline have made lots of efforts and sacrifice to be able to pay for their trip. Such was my case, as I was on vacation with my sister and had been planning for this trip for a very long time. Seats were very uncomfortable and it was warm inside the plane the whole time. in the end we got to Incheon safely and on time, and I guess that's what matters..."
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
缺點： "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
優點： "한국 국적기라 그런지 모든게 완벽함. 카약 고마워용. everything is so perpect thx"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "Lot of space for legs and comfortable seats."
缺點： "Nobody could find my reservation for a special meal and I ended up eating nothing"
優點： "Fast Chaco in and nice crew"
缺點： "The food was not great and no vegetarian options"
優點： "Flight was great. The service and kindness of flight attendants was the best I ever had."
缺點： "Really can't say there was anything I didn't like. Just going thru customs. Not very many friendly people to help with the process."
缺點： "I have to wait for my next flight about 8 hours ."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Incredible service"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
優點： "flight attendants excellent"
缺點： "meal choices"
缺點： "Flight was moved to6 am, 4 hours earlier than scheduled. Found out less than 24 hours before flight. ANA refused to rebook on an available flight leaving at the original time. Disappointed (and tired)."
缺點： "Ordered Fruit Meal. It did not have a variety."
優點： "The stewardess are the most polite and helpful I've travelled with"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
缺點： "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."
優點： "Very awesome and polite crew. Exact reason why I chose ANA"
優點： "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
優點： "crew was very polite and everything was smooth."
優點： "Friendly and helpful stewardess"
缺點： "Seats could be more comfortable."
優點： "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
優點： "I love ANA airlines ❤"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
缺點： "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "overall clean and comfortable, service is great"
優點： "I liked the food and the personal television you get. You can play video games on it which was cool."
缺點： "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
優點： "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
缺點： "Space of the seat are too tiny also a place to have some food"
缺點： "There was no information about connecting flights before landing."
優點： "Fast, friendly staff."
優點： "Excellent food and service"
優點： "Overall everything was good... Good food, comfortable and new plane"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "The flight crew were very pleasant. The food was excellent. There we nice options for movies."
缺點： "Nothing in particular"
優點： "Staff was Very friendly and professional."
缺點： "No sioda (Coke or 7-Up), only Apple Juice or water, No snack!"
優點： "Staff was nice."
優點： "Nice flight"
優點： "Staff, organization"
優點： "I was feeling sick and the flight crew checked in on me multiple times, very helpful!"
優點： "The whole experience was pleasant. It may have been because the flights were not full, but also the food was good tasting and enough. Entertainment on the 777's were sufficient - enough new movies."
缺點： "Sometimes I could smell the toilet."
優點： "Outstanding service both from the ground crew as well as the crew on board. My boyfriend got food poisoning at some point before the flight and started to feel terrible and the flight crew took good care of him."
缺點： "The plane was very hot once the meal service was over and they wanted folks to sleep."
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
優點： "Again it took a few minutes for the airline to find our reservations but overall, the flight was smooth and uneventful; Nice job by the pilot on touchdown...."
優點： "great business class, new seats, nice lay flat..."
缺點： "flatware was nice, but food could be better..."
缺點： "Baggage delay"
優點： "your flight sold to me very badly, take too much waiting connection"
缺點： "We waited over 1 hour at HKIA to collect our checked in bags with 3 other flights of baggage that came and went away whilst we waited and waited."
優點： "Comfortable seats. Departed on time and arrived on time."
缺點： "Staff was efficient, but not really friendly. The use of iPads to watch movies was a bit odd but at least they had something. No in flight map."
優點： "On time staff pleasant"
優點： "On time"
缺點： "Lunch was not very nice"
優點： "Price was great for such a long overseas trip. Airline was amazing."
缺點： "You have to pay extra for exit row. Im 6'5" you should just give that to me."
優點： "Clean airplane, good crew and food"
缺點： "Flight delayed 3 hours, then estimated departure delayed another two hours. Made me miss my flight, cost me $300, did get a free meal voucher for my trouble. Still a good value in the end even with my additional purchase"
優點： "Had never heard of them but turned out to be great."
優點： "Easy boarding, decent chairs"
缺點： "iPad for entertainment, tiring on the neck after a while No electrical charging port Mediocre food Crew had a hard time understanding English, I ended up speaking Chinese to help the process."
缺點： "Boarding time too rush!"
缺點： "Food is not good!"
優點： "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
優點： "The hot snacks is great"
優點： "I liked nothing. Each and everything was not exoected frim airline"
缺點： "I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "Good legroom, flight uncrowded"
缺點： "All was ok"
優點： "30 mins early arrived..."
缺點： "Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!"
優點： "The price is very attractive I like to use the iPad. The seat is not narrow."
缺點： "Poor dining (main course). the seat is not soft enough"
優點： "Service was excellent"
優點： "not much did i like"
缺點： "the boarding was half an hour late with no explanation or warning then we sat for half an hour on the plane without take off. I asked the crew what was happening and reminded them this was a passenger flight not a cargo flight. How about the captain or someone doing something crazy like advising the cabin what is happening? Completely lost on the Chinese psyche it seems. The food was minimal, about a desert spoon of overcooked chicken, piles of rice and an unedible vegetable. I managed to get two thimble full glasses of wine."
缺點： "Flight had 4 hours delay. Crew was rude and unprofessional."
優點： "An average experience. The seat is large enough for economy. The flight time was shorter than expected."
缺點： "I wish slippers were provided as our flight was in the middle of the night. The in-flight entertainment was a local TV program on a shared screen. I wore an eye mask so it didn't bother me too much, but it sucked that I couldn't just turn it off."
優點： "Stewardesses were good. Food decent."
缺點： "ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes."
優點： "seat width was good meals were fine - beef stir fried with rice and veges handed out head sets reasonable English movies and TV"
缺點： "couldn't put bag in until 2.5 hours before flight i had a mobile phone power battery in my check in and they wouldn't let me leave it there had to put it in my carry on luggage - no big deal but was unusual."
缺點： "For an overpriced ticket made me check in my bag that has 1 million miles of carry on and then to top off delivery was almoat an hour ! Thank god I will never have to use this outfit ever again!"
優點： "They got me to my destination. I had an aisle seat which was nice. There is a screen in each seat with a mediocre film selection."
缺點： "Boarding took an hour - they boarded first class and economy at the same time. Woke me up an hour and a half before we landed."
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "Clean and new and comfortable. Great staff and service. No rudeness Fromm flight attendants like US and Canadian airlines"
缺點： "No entertainment on flight. It would be better if we could have watched movies."
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
缺點： "If I had known that they use a very different seat from their advertised flat beds I would not have paid for biz class. Simply not worth it."
優點： "In seat entertainment and a blanket larger than a dinner napkin in economy."
優點： "In seat entertainment, USB and power outlets at each seat, a blanket larger than a dinner napkin in economy."
缺點： "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
優點： "Food and refreshments"
優點： "Good landing by Hong Kong airlines"
優點： "Gave me something to talk about with my wife while we discussed what meat was in the 'snack'"
缺點： "45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it."
缺點： "flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least."
優點： "Entertainment options - the tv headrests had tv's in them with a wide selection of movies available."
缺點： "I was injured on this flight. The crew flying the plane often changed altitude rapidly and without warning, without leaving time for air pressure to equalize. As a result, at one point during the flight the air pressure in my ears was so bad that the pain physically felt equal to the worst migraine I've ever experienced. We're talking head splitting pain. After the flight I was practically deaf for 3 days as I recovered, and the pressure did not equalize again until I was on another flight that ascended to around 8,000 meters. The tv personal entertainment system cut off 10 minutes into the flight (or at least the crew said it did - mine still worked, perhaps it was down for other passengers) they said it would be back on in 15 minutes, then it never came back on during the flight for the other passengers - but since mine was unaffected I don't consider this a negative. Overall, I would never ride with this airline again. What passenger plane had a problem with airpressure? Certainly none other that I've ever flown on. 0/10"
優點： "Cheap flight"
缺點： "Krabi airport is unorganized, two and a half hour wait for immigration. Airline should exert pressure to resolve the airport issues... After all the experience is end to end!"
缺點： "The sit can't adjusted and smelly"
缺點： "Not much room"
優點： "It's cheap, unreasonably cheap. My ticket costs only three fourths of their counterparts. And their in-flight service is "fair" for the price I paid."
缺點： "For those purchase the ticket at a low price (like me), their service is fair. However, for those who paid more one thousand and three hundred dollars, I think they need a full refund. For the price tag similar to Cathay Pacific, they cannot even give me a blanket or even a pen. Furthermore, their customer service is quite slow. I accidently left my passport on the airplane, and it takes nearly two hours to get it back. I told the representative that I need to catch the last bus, but they can do nothing to help since each department is outsourced. I wish you don't need any urge help from Hong Kong Airlines because you will always be disappointed."
優點： "Clean plane. Professional crew."
缺點： "Flight was late"
缺點： "Air was so hot & dry I could barely breathe!!!!!!"
優點： "Good appearance of aircraft interior and professional looking staff. A bit late but tolerable, efficiency of HK airport made up for it."
缺點： "Slow disembarking cramped seating Both the Ticket counter and Gate at the VERY end of all others. No entertainment console"
缺點： "Service from the crew could have been better. This crew was not hospitable and we had to ask multiple times for our requests."
優點： "I wasn’t able to get the flight and the booking agent never amended this despite 2 weeks of emails and phone calls"
缺點： "Lastminute.com could have answered my emails"
優點： "Low budget and efficient"
優點： "Service was fine. Charged 50 usd for 21kg checked baggage. Food and beverage was not complimentary during flight."
缺點： "Fine experience. Stuck next to obese traveler that forced me to lean into the aisle. My bad luck, not the airlines fault."
優點： "I just want a seat in a high season!!!!!!!!!!"
優點： "Friendly crew and very organized"
缺點： "Wish we didn’t have to buy water and entertainment lacked for a flight this long."
缺點： "Made me do a ticket change because I used the first initial and not the full name for my middle name. Been flying 30 years and this is the first time I have had a problem. Won't take these bargain airlines again. It was my first time taking one. Same with my 6 year old's ticket as well."
優點： "Price was good."
缺點： "Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in."
缺點： "Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)"
優點： "Easy boarding, and slept the flight."
缺點： "It was the hidden prices after booking that ticked me off. Charged for seat after paying airfare, charged for any checked baggage, no in flight service without charge, and you arrive so late to HK you have to Bus or Taxi in. Not worth it."
優點： "It was a short flight."
缺點： "Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth."
優點： "I love when they have great deals on airfare. The late night flight works well for me."
缺點： "Wish the air cooler was stronger and that water was served during the trip."
缺點： "Budge airline, uncomfortable seats"
優點： "Not much"
缺點： "Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed."
優點： "On time"
優點： "Price is good"
缺點： "No entertainment, no water"
優點： "I'm glad it was only a three hour flight"
缺點： "I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg."
優點： "Cheap service out of Hong Kong"
缺點： "Lack of seat pitch"
缺點： "網上已check in,但到登機閘門要排完一邊對資料，再排另一 邊查証件，比較愚弄人"
缺點： "Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience."
優點： "Clean cabin"
優點： "The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger."
優點： "On time departure and arrival, had priority boarding and check-in, you get what you pay for."
優點： "Great job"
缺點： "Small seats"
優點： "Professional staff"
缺點： "I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water."
優點： "Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly."
缺點： "Had to purchase food, beverages but wasn’t really necessary due to short duration of flight"
優點： "Flight departed on tme and arrived on time"
缺點： "got sick from food"
缺點： "Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all"
缺點： "Seats were very very uncomfortable"
缺點： "The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights."
優點： "Cheap but on time"
缺點： "Too much promotion message"
優點： "We landed safely and the crew were polite"
缺點： "Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA - your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight."
優點： "It was cheap"
缺點： "Everything about it was not good and I will never fly them again"
缺點： "The flights was canceled till now no refund"
缺點： "My flight was delayed from 2230 to 2345. Further delay happened at the airport."
缺點： "The wait for baggage was ridiculious! The searing was for 1&1/2 meter tall people!"
優點： "Not having to connect in Bangkok. Crew were attractive, friendly, and professional. The flight was on time, despite a growing-pain glitch with the check-in system that resulted in a slow line for check-in. As I knew this is an LCC and that I would pay for food ad baggage, I prepared accordingly and set my expectations properly. Once you understand the business model of an LCC and don't expect it to be Singapore Airlines, you will have a good time."
缺點： "A glitch in the check-in system meant it took forever to check in, but this was explained by the check-in staff, so hopefully this is due to the fact that this route just opened. No other complaints!"
優點： "Reasonable fares but given the issues encountered may pay more for a better airline next time."
缺點： "1. Flight was over an hour delayed with no comment on the cause of the delay 2. Once the flight was boarded the crew made no apology for the delay 3. Once the flight landed in HKG it was parked in a remote bay and every one was crammed into a single bus 4. Checked in bags were not delivered for over an hour after landing (all bags delayed)"
缺點： "Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat."
優點： "In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it."
缺點： "I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course). My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms"
優點： "I cancelled this flight please stop sending me emails"
優點： "We left at 0900 and arrived at 1400, 100% what was on my itinerary. I got exactly what I paid for: a ride from HKG to NRT. I didn't purchase food or baggage. I expected and got no entertainment. The crew was attractive and attentive and executed the flight professionally."
缺點： "Nothing. I got what I paid for!"
優點： "Nice seats"
缺點： "The flight was delayed 13 hours because the captain was sick."
優點： "Friendly helpful staff, plenty of leg room."
優點： "The staff at the HK airport from HKE are really nice."
缺點： "HKE leaving from NON-HK airports don't seem to have as many options to give so they don't offer."
優點： "Staff was really nice and accommodating, giving us priority boarding for free because we have children"
缺點： "No entertainment option, even to pay for it."