優點： "I like the spirit of Christmas in some of the staff."
缺點： "Board people by section instead of a madsive line."
缺點： "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
優點： "Easy boarding. Very nice crew."
缺點： "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
優點： "Food was good. Good leg room. Smooth flight."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
優點： "Two choices of meal and friendlier staff. Props to JAL."
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "As always"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "Everything. I will fly out from Narita from this point forward."
優點： "The staff are really nice helpful and respectful."
缺點： "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "We had a 4,5 hours delayed.. :("
優點： "服務 電影 雪糕"
優點： "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
優點： "I like everything about flying JAL. That is why JAL is always my first choice."
缺點： "I did not like when I can’t choose my seat after booking a flight."
優點： "VERY FRIENDLY"
優點： "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "The high level of service and attentiveness"
優點： "Great crew, good food selection."
缺點： "Everything was good"
優點： "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
缺點： "The movies were not the first run ones."
優點： "the staff"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Crew was very nice, movie selection was great and the 787 is a nice plane"
缺點： "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
優點： "Each seat had their own screens, and there was a small footrest available for each seat."
缺點： "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
優點： "I love flying jal"
缺點： "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "The service on this flight was excellent.First class service in the economy section."
優點： "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
優點： "Very comfortable, good movie/entertainment choices, great crew"
優點： "The airplane and all crevices"
優點： "Clean and very good service."
缺點： "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
缺點： "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
優點： "If I needed anything, they were on top of it. The food was very good for airplane food."
缺點： "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
優點： "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
優點： "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The crew on JAL is excellent. They get pleasure out of providing service to the passenger -- I was in business class."
缺點： "Business class seat on 787 is awful. Does not get to flat bed level. Really uncomfortable."
優點： "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
缺點： "11 hr flight"
優點： "They provide us slipper for in flight comfort"
缺點： "Old aircraft"
優點： "Comfortable plane, good service"
優點： "The crew were good and very pleasant."
缺點： "The food was pretty gross. I don't know how you can pass that for food."
優點： "Korean Air service was good."
缺點： "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
優點： "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
缺點： "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
優點： "Crew was fantastic."
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Exceptionally trained and attentive staff. Clean plane."
缺點： "More entertainment options."
優點： "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
缺點： "The movie selection was small and a bit outdated"
缺點： "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
優點： "I could not book my seat ahead of time on the Korean air website"
缺點： "Middle seat stinks for a 15 hour flight"
優點： "Ended up in the middle seat even though i booked the flight 7 months ago"
缺點： "bad seating. the Korean air website would not let me pick my own seat in advance"
優點： "Very roomie and friendly service"
優點： "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
優點： "Staff was very warm and accommodating. Flight was smooth"
優點： "The service"
缺點： "The width of the seats"
優點： "The food.the teem"
優點： "Food and comfort"
缺點： "Not so much to watch"
優點： "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
優點： "Outstanding customer service! We will fly Korean Air again!"
缺點： "They ran out of 2 of the 3 food choices after serving only half of the plane."
優點： "The staff are very friendly and helpful."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Service was excellent, as always on KAL flights, top notch airline food."
優點： "Everything was perfect perfect service excellent food the best I ever flown so far"
缺點： "Uncomfortable seats"
優點： "The friendliness of the Korean employees was outstanding - always had a nice smile and very courteous. My husband and I flight economy and usually when we fly long distance we will try to upgrade to comfort seating so legs aren't cramped (additional cost with Delta airlines) . With the Korean airlines the economy comfort seating was not an option but then actually not needed since the leg room was quite adequate. The blankets and other amenities for the flight were a nice touch with the blankets being very nice and cozy."
缺點： "The Korean airlines line at airport in Shanghai for ticketing and handing off of luggage was way too long. We thought arriving at the airport 2 and 1/2 hours prior to flight plenty of time for checking in but had to scramble to get to flight in time. With the menu - certainly was offered enough food but would like to see a vegetarian option as to meal."
優點： "Cabin crew's service quality & attitude"
缺點： "delayed flight for 30 min due to the connection at the gate of ICN."
優點： "Great service, decent legroom in economy"
缺點： "Language barrier was to be expected"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Service much better than any other carrier I have flown with.."
優點： "Service counter check in was very helpful"
缺點： "Trying to sleep"
優點： "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
缺點： "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Great service and entertainment"
缺點： "Food was no good"
優點： "Smooth travel"
優點： "Ample leg room for 6'1" bigger guy."
缺點： "Boarding was a mad rush. Didn't matter if you were section 1 or 2 or 57. People were cutting, and putting their 7 carry on bags over your seat. I felt like the food was better on the shorter leg. Sharing 2 bathrooms with 300 other people should be a crime! Exaggerating, but the lines got ridiculous especially after each meal. The crew seemed haggard and overworked. They were prompt to answer the 'call attendant' button. Also not knocking it, if it's airline policy, but I had 1 beer with each meal (3) during the 15 hour leg, and with the 3rd Hite I had 3 attendants come up and verify my order of a beer and said they were cutting me off? But it's ok to walk around the aisles with wine bottles and fill up cups left and right the entire flight? Just kind of a weird stigma is all."
優點： "Love everything about the Korean Air."
優點： "You guys ROCK!"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Nothing special to like but overall I don't have any complaint"
缺點： "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
缺點： "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
優點： "Entertainment options were great!"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
缺點： "From Seoul to Atlanta, it was weird that they woke everyone in business class up to serve a meal 5 hours before landing (6pm Seoul time, 4am Atlanta time.) The seats were outdated and are not comparable to other premium airlines."
優點： "USB port allowed phone recharging in flight."
缺點： "Cabin temperature was consistently warm, making it difficult to sleep. We booked and travelled as a couple. Though seats were assigned for first flight, they were not assigned for this connecting flight, and at check-in, only single seats in the middle were available."
優點： "Customer service was wonderful"
缺點： "There was nothing I didn't like"
優點： "Love the crew! So nice and sweet"
缺點： "TV screen was restarted without me knowing right in the middle of a movie....annoying"
優點： "loads of entertainment options to pass the time crew was very accommodating and friendly tasty food and drinks seating space for economy is great"
優點： "Had all the latest movies, great food. You have three choice to choose from every meal. Soda & wine are free. Seat has more space then delta."
優點： "Good food"
缺點： "poor customer service. They are always late and ground crew is not helpful at all"
優點： "Good service"
優點： "Very nice airline i like turkish airline clean best service"
優點： "Customer service was excellent and food was restaurant grade!"
缺點： "Nothing comes to my minds"
缺點： "too good a airline .I recommend this to all passengers travelling"
優點： "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
缺點： "RAN OUT OF MAIN DISH (ATLEAST ONE)"
優點： "Great options to watch on tv."
缺點： "Flight was late, horrible process at gate of checking passports and items. Should not happen during a layover. This process should take place when checking in."
缺點： "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
優點： "crew, food, service"
缺點： "3 hrs delayed"
優點： "The inflight entertainment."
缺點： "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
缺點： "I miss the turkish delights they used to serve"
優點： "See previous"
缺點： "See previous"
優點： "Every thing"
缺點： "Every thing is good"
優點： "Entertainment was good"
缺點： "Economy was tight."
缺點： "small plane, noisy! did not like business class. BUt overall ok"
缺點： "The boarding crew"
優點： "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."
優點： "Flight was on time"
缺點： "I forgot to choose special meal request but they have good vegeterian food options"
優點： "It's always pleasure to travel with Turkish airlines."
優點： "Will definitely fly Turkish Airlines again."
優點： "I enjoy flying with Turkish Airlines, because of the staff and great food options, but this time I was starving, to be honest, as the flight was almost 13 hours, and we ate like once or twice. Then.. I had to beg to water all the time. Why would not you provide with plenty of water for such a long flight? This made my flight not great. Boarding process.. HORRIBLE. Took me 1 hour to pass 50 meters of space with endless checkings. Never seen this before."
優點： "The crew looked after the children on the flight giving them coloring books, milk and little things I noticed. Therefore the children on the flight didn't fuss a lot therefore they didn't disturb the other passengers"
優點： "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"
優點： "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
優點： "Great experience whether I was going or coming. I loved it."
缺點： "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
優點： "Usb chargers"
優點： "Service.. questions answered. food"
優點： "The Food"
缺點： "The seat size"
優點： "Love it"
優點： "Boarding experience was chaotic however that wasn't due to Turkish Airlines."
優點： "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
缺點： "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
優點： "The attention from the crew and services"
缺點： "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
優點： "Complimentary travel kit was a life saver."
優點： "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
缺點： "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
優點： "Avoiding my to go Israel Delta monopoly is fading"
優點： "Reasonable good food by airline standard. Good entertainment options."
優點： "Crews were very nice helpful"
缺點： "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
缺點： "Terrible service, unhelpful staff on flight and in airport."
優點： "They should inform layover passengers about getting their visa for free hotel accommodations."
優點： "Very Nice"
優點： "Availability on movies to watch"
缺點： "I've been flying to Greece for many years and this was the worst flight I've ever had! The flight was over packed. My fiancé and I did not get the seats I originally selected. Seats were so small and extremely uncomfortable. We had to wait for about 30' before we took off WITHOUT air conditioning!! That was miserable!!!! Last, I found HAIR in my food!!! Although, the flight we took from Atlanta to Instanbul was one of the best flights I've ever have taken. Mixed emotions.."
缺點： "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
缺點： "Not enough leg room."
優點： "Everything was excellent :)"
優點： "I just liked the entertainment. I watched couple of movies comfortably. That's it."
缺點： "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
缺點： "It was hot on the airplane"
優點： "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
缺點： "The check in lines are very very long and take forever"
優點： "Seat comfort and entertainment was good."
缺點： "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."
缺點： "There were 4 crying babies all seated closely together."
優點： "That I was able to sit next to my husband"
缺點： "Everything else."
缺點： "No food was offered."
優點： "Kayak tells u the baggage claim and the new gAtes"
優點： "On Tim and friendly"
優點： "A simple and pleasant experience!"
缺點： "Everyone was professional and polite."
優點： "Everything went smoothly."
優點： "Airport is clean and easy to to use. TSA easy to go through. No lines. Boarding was easy with no issues. On-time"
優點： "I liked watching movies."
優點： "The almonds and Fresca"
缺點： "All was well"
缺點： "I liked it all"
優點： "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
優點： "Staff were awesome. Give them a raise."
優點： "everything was very nice"
優點： "The fact that there were no delays!"
缺點： "727 modern plane free movie free Wi-Fi"
優點： "Customer services"
優點： "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
缺點： "Should have one free luggage for Delta Comfort. More variety of food to purchash"
優點： "Being able to watch a movie on the plane"
優點： "Delta was so accommodating"
優點： "Everything went smoothly"
缺點： "Not anything"
優點： "New equipment"
缺點： "Late departure"
優點： "Hey, they let us off the plane."
缺點： "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
缺點： "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."
優點： "everything on schedule; courteous staff and great pilots"
缺點： "everything was very ordinary so cannot complain"
缺點： "Late taking off"
缺點： "Boarding wasn't very prompt, but went smoothly once it began."
優點： "The moviea"
缺點： "The time of night"
優點： "Got grounded for five hours stuck on the plane."
缺點： "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."
優點： "Pilot kept us updated on the weather siuation."
缺點： "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."
優點： "Brand new plane"
優點： "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
優點： "The plan had Wi-Fi and free movies. Plugs for the phones"
缺點： "Missed connection"
缺點： "Ok. My wife and I are both disabled and use our own scooters to get around airports. My scooter broke down when I got off the plane. Toronto airport became a LOT longer pushing my scooter then. Fortunately CANADIANS GAVE ME A HAND TO GET THROUGH CUSTOMS, BAGGAGE CLAIM AND CAR RENTAL. Ok, what to do if something like this happens in America. Maybe to work with security staff cause I was in dire straights without the Canadians to help me. Thank them all. Alton Cason"
優點： "Very early"
優點： "Not too much this leg!"
缺點： "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"
優點： "Product was excellent, the whole experience was amazing."
缺點： "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."
優點： "Excellent service"
缺點： "it took 7hours due to storms"
優點： "Friendly, friendly, friendly."
優點： "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
缺點： "Bag did not make the connection and it was damaged beyond repair"
缺點： "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."
缺點： "they treated us like cows"
缺點： "Too old aircrafts"
優點： "The crew was nice, the seating was poor rather you paid to pick or not. When boarding you are told to social distance but you got folk sitting bunched up together with someone sitting next to you the whole flight. Delta doesn’t have people sitting in the middle seats. Poor flight when it comes to safety or health over money. SAD!"
優點： "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
缺點： "The staff was not friendly or say hello or goodbye"
優點： "Very smooth boarding process. Made an announcement early that later groups would have issues with finding overhead space and asked for volunteers to check bags at the gate at no charge. Made things go very well without any delays."
缺點： "Nothing to improve. Very well run."
優點： "On time departure and early arrival. Crew was great."
優點： "Great crew"
缺點： "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
優點： "The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand"
缺點： "Not flying AA"
優點： "That I was able to charge my phone and watch my own movies... That’s it"
缺點： "Better Temperature control"
優點： "the wi fi"
缺點： "They give me the same seat that other passager has"
優點： "I enjoyed everything!"
缺點： "No complaints!"
優點： "Arrived earlier than scheduled."
優點： "Boarding experience was excellent as we used a wheelchair."
優點： "Greets you nicely, on time, caring staffs"
優點： "Courteous employee interactions from bag check/gate to arrival!"
缺點： "Everything was truly GREAT"
優點： "loved the free movies on board, also on time departure and before time arrival makes me feel the best."
優點： "Newer aircraft, comfortable seats"
缺點： "Connection to inflight entertainment was complicated and lengthy, barely got access to it for 45 min"
缺點： "No other snack choice, just pretzel. Can we have some cookies?"
缺點： "Cabin pressure was not great!"
優點： "The crew was great"
缺點： "No entertainment"
缺點： "No entertainment and Wi-Fi was poor"
優點： "Good service."
優點： "I liked getting to my destination on time."
缺點： "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."
優點： "Cookies they offered were vegan friendly."
缺點： "Had to sit in the very last row which didn’t recline."
缺點： "Just little delay."
缺點： "The man at the gate was rude and tried to tell me I needed to pay 50$ to bring on my small purse, while his assistant said I could put it in my carry-on. Even more strict that Spieit airlines and higher prices. They didn't even bring around drinks because of "turbulence" unless you were first class. The plane shook slightly more than a smooth flight for only a small fraction of the flight."
優點： "boarding process was efficient and the seats on this aircraft seemed a bit more comfortable"
缺點： "lack of in-seat video and no free wi-fi and no power connections"
缺點： "No food, no entertainment, no room for luggage, no good."
優點： "Great at all."
缺點： "The cramped space"
優點： "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."
缺點： "I never felt like writing a review but I feel like I should let other families with little ones know. My wife, 2 year old son, and I was boarding at the gate and they couldn't scan my son's boarding pass. They quickly went over to the computer station and gave my son another pass. We went to our seats and found out someone else is in our 2year old seat. Apparently they gave the seat to someone else at the last second because up to the point when I printed our boarding passes at the kiosk, our seats were still together (and I paid $41/per seat extra to try to keep us together). The other customer was nice enough to switch with our son so were able to stay together at the last min so it goes to show AA priority and service."
優點： "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."
優點： "Great seat space"
缺點： "No wifi"
優點： "The lax to atl flight was on a much better plane with all the modern features to make the 5hr flight comfortable."
缺點： "The atl to lax was an old plane and wasn't comfortable for a 5hr flight"
缺點： "Never got a complimentary beverage. The cart only delivered to some of the rows"
缺點： "The kiosk had no where to enter my DoD number to get precheck. There was also no option to select military baggage. Due to the lack of options on the kiosk I had to wait in the customer service line for almost an hour. The flight was fine. Then my baggage turned out to be flying on a much later flight so it has to be shipped to me. I am very unsatisfied and disappointed with this airline."
優點： "There were charging outlets. Bravo!"
缺點： "They lost my baggage"
優點： "Good entertainment option"
缺點： "Very delayed"
優點： "The entertainment was amazing"
缺點： "We were delayed multiple times and landed extremely late"
優點： "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
缺點： "Very tight/small & crowded waiting area."
缺點： "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."
優點： "Price space, time"
缺點： "Waiting.. but better to be early than late"
優點： "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
缺點： "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"
優點： "I thought frontier was worst but american is not too far because american flight can not fly on time."
優點： "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
豁免更改費用。 搜尋到 亞特蘭大的彈性機票