過去72小時內搜出台灣 到中國 最便宜的單程機票是NT$1,785，來回機票則是NT$6,654。 最熱門的航線是台北 臺灣桃園國際機場往上海 浦東國際機場，過去72小時內找到最便宜的來回機票價格是NT$8,360。
缺點： "Customer service..."
缺點： "Taipei airport lacks seating in general wait area. There is congestion and slow lines to proceed from there to larger waiting area below."
缺點： "Terrible service. It’s a nightmare to fly with. And I have a baby with me that even worse to fly with Eva."
優點： "Crew was very friendly and plane was on time. Food was good and also had various snacks in between meals. One of the things I liked most was that they had nitenacks in the restroom."
優點： "Food, premium eco was comfy"
優點： "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
缺點： "Great experience, will use EVA again."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "That’s be ok"
優點： "The service could be improved."
缺點： "The service could a little bit better English"
優點： "Amazing crew and food; clean lavatories throughout the flight"
缺點： "Need more elbow space; 10 seats across in the economy section really soured the experience"
優點： "Comfort of the seats."
缺點： "There should be more choices of food for people who do not eat Asian food."
缺點： "Board earlier so plane can leave on time."
優點： "The crew was very good at serving the meal. The crew did a great job telling passengers to get back in their seats when they were standing up while we were on the run way after landing."
優點： "The crew was awesome! Will definitely do EVA again!"
優點： "Leg room of seats is spacious"
缺點： "Depart on time"
優點： "The crew was very attentive."
缺點： "There were not a lot of movie options."
優點： "Proactive, Organized staff."
缺點： "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
優點： "Great staff"
缺點： "Food not too good, bad terbulance"
優點： "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
缺點： "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
優點： "Flight left on time , flight attendants made the flight great"
優點： "Crew was professional and entertainment was nice"
缺點： "Delayed boarding and took off"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "The food was sad and mushy."
優點： "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
優點： "Newer interior and entertainment as it appeared."
缺點： "Service not as attentative compare to other airlines."
優點： "Movie on board is good"
缺點： "Food not so nice"
缺點： "Delay for 1 and half hour"
優點： "Nothing ."
缺點： "Poor service ."
優點： "The crew was very friendly and fast help with passengers needs."
缺點： "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
優點： "Seat is comfortable, washroom very clean"
缺點： "So far none since this is my second time in Evaa Air."
優點： "Service was all good and friendly. Food was ehhh... I appreciate the veg. options, though!"
缺點： "Horrible turbulence. At least 15-20 minutes of straight non-stop hard shaking, with probably around 1 hour in total. Obviously, turbulence isn't fully controllable--but I wonder if a more experienced pilot would have navigated it differently."
優點： "First time flying , smooth journey, nice in plane entertainment, food, crew etc"
缺點： "TAIWAN airport has free half day tours."
優點： "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
缺點： "The seats were too close to the rows in front and back."
優點： "Fancy crew member"
缺點： "Entertainment like movie"
優點： "Good plane and friendly service on board."
缺點： "Waiting 30 minutes in the morning for check-in and staff doesn't speak proper English is a no go. Expected more from the Hello Kitty plane."
優點： "the attentive service...quality of the airplane...food was excellent...lots to watch on the in flight media monitors"
缺點： "wasn't offered cocktail service...had to inquire"
缺點： "Baggage Claim"
優點： "see SH to GZ prior flight. The same."
缺點： "Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice."
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "The crew was nice as always."
缺點： "The leg space was way too small compared to other airlines at the same rate."
缺點： "It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic."
優點： "I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "The interior was clean and the seats are quite comfortable in economy."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
缺點： "Leg room in economy is tight"
優點： "FOOD ON FLIGHT IS GOOD."
缺點： "DELAYED FLIGHT, IDENTIFIED REASON - BAD WEATHER - A LIE. THERE'S NO BAD WEATHER. MISSED CONNECTING FLIGHT BY 2 HRS. REBOOKED 24 HRS LATER. CUSTOMER SERVICE BELOW AVERAGE. EXAMPLE REBOOKING STAFFS CONFUSED AND NOT CUSTOMER ORIENTED. WAITED FOR HOURS (4 HRS), DRINKING WATER NOT AVAILABLE. LEFT ON OUR OWN GOING THRU IMMIGRATION AREA, AND FINDING ACCOMMODATION COUNTER FOR HOTEL. HOTEL, WORST HOLIDAY INN I'VE EVER BEEN, MOSQUITOS ALL AROUND, FREE 2 ROOMS (#541 & 543) PROVIDED - RM 541 NEVER OPENS DESPITE RESET 2X. VERY VERY POOR WIFI ACCESS - UNABLE TO COMMUNICATE THE OUTSIDE WORLD TO ADVISE DELAY ARRIVAL. SO FRUSTRATING. THANK YOU FOR READING."
優點： "A lot of movies and good options to enjoy time while flying"
優點： "Meal arrangement not international category."
缺點： "Too much bumping and noisy air time."
優點： "It was clean and they provided a warm meal"
缺點： "Taking a bus to the aircraft"
優點： "Service and crew were great, they made the 14 hr flight as enjoyable as possible for such a long trip"
缺點： "the flight from jakarta to guangzhou has no individual tv. and the layover time in guangzhou was too long. (from jakarta to LA)."
優點： "Good flight overall!"
缺點： "My checked in luggage did not arrive at my final destination airport!"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!"
缺點： "In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade."
缺點： "Only allow one piece luggage."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "Pleasant crew On time service Good price to value ratio"
缺點： "Cannot check in online or even select a seat The IFR on my seat was not wokring"
優點： "Ontime departure, guest pack with toiletries, eye mask and ear plugs along with a blanket and pillow for each seat. Roomy seats with a massive variety of entertainment options for the long flight. We encountered a significant amount of turbulence and the staff were kind, accommodating and not too restrictive with the seat belt sign."
優點： "Excellent flight experience and value. Crew was exceptional and professionally friendly."
缺點： "Long had no vegetarian choices other than snacks."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Almost everything."
缺點： "It was delayed twice."
缺點： "Already stated"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "Nice service! Provides customers many varieties thing."
優點： "The onboard staff was polite and helpful, but inexperienced at dealing with unruly passengers. On flight departure (rarity in the PRC)"
缺點： "The food was something you can get on the average street corner in Shanghai for about 1.00 USD. I understand costs are important, but a steamed piece of bread and a foil packet of pickled vegetables is a bit of a stretch. The gate agents were less than helpful. I usually get an upgrade with my Delta status on partner airlines. Nope, not on this flight. I requested it and they said it is not possible on China Southern. I showed them my boarding pass from less than 48 hrs before on the same airline... they looked bewildered. Boarding was the usual "every man for himself". Zones? Classes? Awards members? Not in Shenzhen..."
缺點： "Unable to make a seat reservation on either leg of the flight. They have no idea how to run an airline. Boarding was a disaster. Waited for luggage for over an hour."
優點： "Smooth and uneventful trip"
優點： "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
缺點： "No complaints at all."
缺點： "Never on time"
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Airlines is usually always on time. Flight staff very friendly and eager to assist passengers. I usually order my flight ticket months in advance so I always get a very great price. The meals are very good. I've used Eva Air, China Airlines, Cathay Pacific, China Eastern but I now regularly use only China Southern because I know what I will be getting with them. Oh and I fly economy. Robert..."
缺點： "No complaints. This last flight to Asia operated so smoothly."
缺點： "The plane was very old"
優點： "Nothing positive"
缺點： "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"
缺點： "Food. Please provide better food for vegetarians"
優點： "Best time saving flight"
優點： "Price, service and personal attitudes of the crewmembers."
缺點： "Less online services available."
優點： "The price was good and the layover hotel arrangement was very nice. The flights themselves were not very pleasant. The flight attendants were rude, food was mediocre, the wines were bad."
缺點： "The bathrooms, food, flight attendants service and attitude towards passengers was bad."
優點： "Crew was great.simple no fuss, quick, late night , not many passengers."
缺點： "Airline lost our bags, took 2 days, when delivered the driver was overally rude, and made us pick up from the truck, would not bring to door. Threathend if we didnt pick up they would toss our bags!"
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
缺點： "Shouldn’t have babies or small kids in the business class"
優點： "Never never fly with This airline Poor Customer service"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish there was a bigger movie selection"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
缺點： "Hope to keep departure on time !!!!!!"
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "Lavatory needs a bit more amenities, e.g. hand soaps, etc."
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
缺點： "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
缺點： "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"
優點： "The check in boarding pass is not that nice."
缺點： "The boarding pass people need to improve, especially to elderly people."
優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
優點： "Staff was nice"
缺點： "The food vegan Movies"
優點： "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
缺點： "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."
優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"
優點： "Upgraded to business class for free and service was amazing."
優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
缺點： "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"
缺點： "Flight got delayed in Xiamen, miss the connecting flight to chongqing."
優點： "food and service"
缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
優點： "The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China"
缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
優點： "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
缺點： "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
優點： "We left 13 mins late but landed 45 mins earlyearly"
優點： "entertainment choices were good"
優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
優點： "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
缺點： "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
優點： "The food was good and staff was friendly"
缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
優點： "Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey"
缺點： "Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early."
優點： "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
缺點： "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
優點： "on time food"
缺點： "no movies"
優點： "GOOD Service, Great Priceing!!!"
優點： "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
缺點： "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"
缺點： "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."
優點： "Airline was great, staff was nice and attentive. Entertainment was great although the airline will not let you use your cell phone even on airplane mode. I couldn't listen to a book I had downloaded."
缺點： "Bathrooms needed to be cleaned. Changing flights in China was stressful and confusing. You have to go through immigration and my experience was stressful."
優點： "Meals and food was really good"
缺點： "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
優點： "The price was lower than other comparable routes and airlines."
缺點： "The service was just ok. The plane didn't seem very clean and it smelled like mold. The seats were not comfortable and there was little leg room."
優點： "No , blankets ."
缺點： "Cleaner restrooms, blankets and verbal offers"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
缺點： "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Both check in and in flight crew were very nice and helpful."
缺點： "Snack option"
缺點： "Very limited English speaking programs/movies"
優點： "Not sure"
缺點： "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."
缺點： "Bad airline"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
缺點： "everything. no consideration for vegetarians?"
優點： "Fast, easy and comfortable."
缺點： "No internet acces in Shanghai."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "Services friendly.no"
優點： "Very clean"
缺點： "I wanted water but the staff couldn't help."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Very efficient staff. Great operating system"
優點： "The Shanghai Air 737-800 are super from Shanghai - Bangkok For $750.(approx) r/t BKK to Honolulu....I will fly with you every time.. the prices attract me...."
缺點： "No problems"
缺點： "Small space in economy"
缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
優點： "Free meals were great. Movies were awesome."
優點： "Seat is cofortable."
缺點： "They shoud put cups in toilet . Sometimes they don't, flush all papers."
缺點： "Delayed flights, we missed other flights"
優點： "I feel comfortable and feels like I'm just on a bed ."
缺點： "The stewardess don't know how to speak and understand English well"
缺點： "登機CHECKIN時間非常非常久，前面只有五個人等了快一小時 等得火氣大~~~ 機上服務情況不好，餐點惡劣，缺主食。點麵食會比較好一點"
缺點： "無個人電視 一部分旅客忘記送餐後咖啡和茶"
缺點： "The while expereince"
缺點： "Too much to list."
缺點： "Luggages lost but didn't provide necessary help"
優點： "Considering the low price, it was an excellent experience!!"
優點： "I liked it being nonstop."
缺點： "I wish I had more leg room."
缺點： "Delayed for 90 minutes because of some not well explained reason."
優點： "i had a seat on a plane to go home"
缺點： "everything else"
優點： "It was good"
缺點： "One wheeled landing was sketchy."
優點： "The worse experience I have ever had"
缺點： "all China Eastern staffs have no idea on the bus shuttle to Hangzhou, which is bought part of the China Eastern itinerary."
缺點： "They stole items from my luggage. Stole my electric toothbrush and my wife's. Also stole her hair drier."
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
優點： "Crew are okay. Lucky, there wasn’t that many people on the plane."
缺點： "Rest room need clean more and food wasn’t that good."
缺點： "Occidental snacks could be great"
優點： "Crew was attentive. Seats were comfortable. Food was not bad."
缺點： "Improve the Beijing airport."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
缺點： "thank you for all services"
缺點： "Everything is fine."
優點： "The crew and boarding was great. Food was ok."
缺點： "Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others."
缺點： "Customer service on the flight was poor ."
缺點： "The plane was so late that we missed our international flight and are now stranded"
缺點： "No notification that my itinerary required a visa - despite a 144hr transfer allowance for both Shanghai and Beijing it does not apply if you fly in at one and out the other! You only 24 hrs in that case. And I found this out at the gate in Osaka."
優點： "Comfortable flight"
缺點： "Business class seats didn’t recline much. Only peanuts for food"
缺點： "I lost two days due to this mistake."
缺點： "They didn't let me on to the plane"
優點： "Very good services"
缺點： "Could have used newer model aircraft"
優點： "Food was okay"
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "Provided entertainment and meals were excellent"
缺點： "Seat plug did not work and crew lied about no more entree and brought two individuals of own ethnicity (Chinese) that asked after me. Waited 45 min for water when asked. I got there three hrs early and had to sit towards back bc airport said that they were not assigning seats behind business class up to 45 at all."
優點： "AVML was very good thanks to German catering."
缺點： "Outdated electronic device policy. Can't even operate in flight mode. While other airlines offer wifi service (LH, UA ETC)."
優點： "Bathrooms were clean. Foot rests were comfortable."
缺點： "Chairs did not recline much for such a long flight."
優點： "Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture."
缺點： "When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off."
優點： "Good services, arrive on time."
缺點： "Waited a long time for the shuttle transfer after getting off the plane."
缺點： "1) food 2) no transit zone in shanghai (4x through customs) 3) cant use phone (even in the flight mode)"
缺點： "I flew Alaska Airlines to San Jose and San Jose to Shanghai on air China. I was told by Alaska my baggage would be carried all the way through to Pudong airport. My baggage claim ticked showed that. When I got to PVG Pudong airport in Shanghai my baggage was not there they were not very helpful and difficult to understand. They told me they thought my baggage would come ther on another flight and gave me a form. By the next evening I had not heard from them. I emailed them again and I'm currently in Japan waiting to see if they will send me my luggage. Do not expect the kind of customer service in China as you would in the US or Japan.Shanghai airport is, at best, difficult to navigate...stay away from all the taxi solicitors."
優點： "Price price and price!"
缺點： "Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs"
優點： "Crew was pleasant."
缺點： "We sat at the gate after boarding about 20 m, delaying the flight...no explanation was given. The food wasn't so good and the worst part of flying air china is having to transfer in Beijing. The security lines are always horrid and people working there make it stressful...even more than America which is hard to do. The other issue is no internet but China and the internet is a bit tricky."
優點： "The price"
缺點： "The Food, Staff, and overall attitude of everyone we felt with. Layover in china was a nightmare worst bathrooms I have seen since India!!"
優點： "Flight crew was attentive and food was good"
缺點： "If there were empty seats, potentially relocating people so you could have a little bit of elbow room?"
優點： "flight was cancelled. No options given, nor information about reimbursement given"
缺點： "Flight was 18hrs late, and we were kept at the boarding gate the whole time without information from ground crew. We were not offered hotel room or meal coupon, only instant noodles. It was a very bad experience for us."
缺點： "The flight was delayed so late that I missed my international connecting flight home despite leaving a four hour gap. The inflight service was pathetic. The food was atrocious, the media system was broken, there was not wifi, and they did not allow the use of cellphones the entire duration of the flight even in airplane mode. The ground staff was completely unhelpful. I was barely able to secure an alternative flight home after about a half hour of negotiating. I don't think I could have got the flight at all had I not spoke Chinese. None of the other foreign nationals were able to get a new flight. The flight they put on back home had to stop in Hawaii and cost me a good extra 8 hours. I got home 12 hours later than I had anticipated. I am filing for compensation. What a joke. Air China shouldn't even both with international flights if all their domestic flights are delayed and they are barely able to help customers speaking their native language (to say nothing of English)."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "Smiles of flight attendants and services"
缺點： "Flight delayed, limits of food choices"
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
缺點： "Long delays zero communication to passengers."
優點： "Clean plane delay"
缺點： "Delayed for 2.5 hours."
優點： "On time"
缺點： "They accidentally switched my last name and first name."
優點： "I do on line check in for the trip from DC to Beiging, it's good that I got what I wanted to have an aisle seat. Then I do the transit trip at the DC airport counter, they told me that I had an aisle seat, and the baggages were checked in all the way to Taiwan. The truth is I didn't have an aisle seat and my two luggages are lost."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
優點： "Nothing much"
優點： "I got upgraded to economy plus and the staff was fantastic"
優點： "Crew disengaged the smoke detector in order to smoke on board. There was a significant water leak in the business class bathroom that was not addressed. No communication of safety issues between the crew and pilots. Apparently the crew must be dissallusioned to think rules don't apply to them over international waters."
缺點： "Terrible airline with several safety violations. Stay away from this one."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "Food terrible, baggage was damaged after flight. Security checks in Beijing are hell for a family. Entertainment system worst ever seen as a lot in Chinese. They re-use blankets! Otherwise ok."
優點： "Great value and seems like a very safe carrier."
缺點： "Planes don't ever seem to take off when designated. Missed a connection that stole 2 days of our short trip."
優點： "The plane tickets were cheap, but I guess you get what you pay for."
缺點： "Airport staff in Beijing was rude. We boarded our plane and then proceeded to sit on the runway for 2 hours during a known weather delay. Airplane was very uncomfortable with few movie options. Flight attendants were rude on every flight I took with air China. I guess this was an improvement as the entertainment system was broken on my way there. My luggage was lost both ways of travel. In trying to report lost luggage, the desk attendant was rude and not helpful. She wasted about 30 minutes of my time just to tell me she couldn't help me. She should have told me that initially when I described my problem to her and she didn't listen. This delay caused me to miss my connecting flight. Overall I had a terrible experience and will never fly Air China ever again!!!"
缺點： "They did not put my bag on the flight and then my flight was delayed so I missed my connection. They refused to pay for my hotel, or a new flight my bag has been lost now for over a week."
豁免更改費用。 搜尋到 中國的彈性機票