I would not have changed anything… It was a perfect fight
I was very impressed with this airline. The flight was comfortable the plane was clean and the attendants were very nice. The zipper on my suitcase broke after I checked it. The airline wrapped it in plastic wrap, so it wouldn’t continue to fall apart. Every item I had in the suitcase was there when I got to Los Angeles. That is above and beyond!
The crew from LAX was very helpful and made sure that me and my sister was sitting together for that long leg of a flight.The crew on flight SQ37 were very professional ,attentive ,and kind and willing to help you for whatever you need to make the flight comfortable . I would use Singapore Airlines again
I felt there were rules for some and different ones for others in the same class which I felt was unfair even though it didn’t necessarily affect me.Water (especially) and snacks needed to be brought round more often especially for people that don’t sleep. I found all the staff really pleasant.
Separate lanes for different groups in gate b2 would have been nice. Instead it was a bad mad rush to the front of the queue.
As it is a long flighg, would appreciate if flight crew regularity asks passengers if they would like refreshments
The food could of been better
Excellent service, the food was delicious and the inflight entertainment full of options for varied taste.
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
缺點： "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
優點： "Crew was very courteous, went above and beyond."
優點： "Great crew and cabin!"
缺點： "Meals were just ok"
優點： "Amazing crew."
缺點： "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
優點： "The Staff was very friendly."
優點： "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
缺點： "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
優點： "I reallyiked th service from the crew"
缺點： "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
優點： "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
缺點： "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
優點： "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
缺點： "None that I can think of"
優點： "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
優點： "Everything from Ticketing, Checking in......"
優點： "Most everything"
缺點： "Crying babies made it tough to sleep the whole flight"
優點： "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
優點： "United miles."
缺點： "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
優點： "Ontime, airline stewards were excellent and tv entertainment very good"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "Nothing specific"
缺點： "Menu is average but get they need to cater for wide variety of tastes"
缺點： "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
優點： "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
缺點： "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
優點： "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
優點： "I paid for an economy class ticket but got first class service."
缺點： "My Vegan meal was terrible."
優點： "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
缺點： "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
優點： "SQ always has top quality service and that came through today."
優點： "Overall just a really great experience."
缺點： "Nothing negative to report."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
優點： "everything, excellent job"
優點： "Great price"
缺點： "Food is not good"
優點： "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Seat is Comfortable but price too Expensive
優點： "The staff and service were friendly and excellent. Flight was fast and efficient."
缺點： "I can’t think of anything."
優點： "Crew was fantastic. Short flight yet they offered food, beer, wine, etc."
優點： "They send you email to checkin online. You go through the entire process, enter all your details (although you already gave it when you made reservation and your frequent flyer account has it too) and at the very end you get greeted with the "no online checkin at this airport" message. Complete and utter failure!"
優點： "Friendly and attentive flight crew. Excellent selection of nice wine."
缺點： "Older model A-319 so there was a very small screen for the cabin."
缺點： "Staff was rude"
缺點： "Was a short flight. It was all well done."
優點： "Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21"
缺點： "Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride"
優點： "Very good quick smooth flight. On time departure and arrival"
缺點： "Nothing really, for a fair priced airline."
缺點： "The flight did not happen!!!!"
缺點： "Be on schedule."
優點： "Super quick flight - 40 minutes but they still passed out a snack which was a pumpkin pastry and a full bottle of water with coffee or tea. I didnt expect it but was appreciated!"
優點： "It was a very good flight and Bankok Airways does a good job working to make you happy"
缺點： "Better communication on the weight restrictions for carry on bags. As I booked via Kayak I had no idea there was a weight restriction. NOT a pleasant surprise."
優點： "The Crew was amazing, the Seat were the best Selling point for the business class"
缺點： "More leg Room, more arm rest space"
缺點： "I did not like the enormos gigh price for a 45 minuts flight. As a reference the flight from Bangkok to chian mai last 70 minuts and cost less than a third of the flight from Bangkok to koh samui.No doubt Monoply does not support reasonable prices."
缺點： "On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap."
優點： "On time and lots of room with plane about 30% full."
缺點： "Good poor."
優點： "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
缺點： "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"
優點： "Service, entertainment, food, beverageS, took of perfectly on time and landed 15 min before the schedule time"
缺點： "Old (A319) and dirty (outside) plane"
優點： "Staff was polite and there was good food provided even though it was only an hour-long flight. Overall, it was a good experience. Not an exemplary flight, but I would fly with them again if the occasion arose."
缺點： "Plane was a bit older and more outdated than I expected for a "boutique airline." Seats were not entirely uncomfortable, but I'm not sure I would enjoy them for a longer flight. No entertainment provided, but I wouldn't expect there to be for such a short flight."
優點： "Everything was well organized and on time. Food was delicious!"
優點： "Flight is comfortable"
缺點： "They changed the gate and they were too far. Took a while to go back. No proper information"
缺點： "The line for check in was ridiculously long because there were not enough gate agents working for a large plane with at least 7 code shares."
優點： "I was so surprised that food was provided for a 45 min flight. The crew was quick. The flight from BKK to Siem was on time, even although there was a last minute gate change. I couldn't comment on entertainment was the flight was so short. The crew was very polite, friendly and efficient. They were as good as any business class service crew."
缺點： "Another surprise was the excess weight of my luggage. I did get the warning about 20kg limit on this flight on the itinerary, but I hadn't paid much attention to it. I travel internationally quite often and know that 40 or 50kg is the norm. I was charged $8 /kg for 24kg overweight. This end up costing twice as much as the round trip flight. Now, I have to pay similar amount on the return flight. I take photographs from the airplane and found the window to be scratched."
優點： "They had a lounge in the airport for us with free snacks, drinks & WiFi. As well as comfortable seating."
缺點： "No entertainment on flight, although it was a short flight."
優點： "Good, friendly service. Flight was on time!"
缺點： "The flight attendants could have been more courteous and helpful."
優點： "Excellent service for a short flight - even a hot meal! Efficient & friendly check-in. Flights on time, modern plane. Overall impressive & better than UK short haul carriers!"
優點： "Ontime, friendly service. good boarding."
優點： "Airport was so nice and open and free snacks!"
缺點： "I'd heard Bangkok Airways was the best boutique airline in Asia so I was a little disappointed. There was no vegetarian food option, blink and you missed the drink service, the plane was quite old stock but comfortable enough. Boarding wad a little confusing - multiple flights called to the same gate at the same time and not particularly good signage about what do when you got there. Having said that, the staff were be mentally polite and tried to be helpful and that they attempted any kind of service on the 40min flight from Bangkok to Siem Reap was laudable. Still better than some experiences I've had on Ryanair or Eurowings in Europe."
優點： "Speed and efficiency from check-in to arrival."
缺點： "Attitude of counter attendant. Not professional. I pointed out the indiscretion, after which she offered no apologies, however the baggage attendant did Apologize for her actions."
優點： "Easy boarding, on time, and friendly crew."
優點： "They do a great job - a meal that was pretty good served on a 55 minute flight. Very friendly staff. The seats weren't as comfortable as you'd hope but they were not awful. They codeshare with all of one world except American."
優點： "Fast embarking and take off, friendly staff, the captain spoke very well and welcoming, clean plane, nice food and such a lovely well organised airport at Koh Samui. Koh Samui airport very pretty and clean."
缺點： "Phuket airport. Felt dirty, needs new carpet, seats and bathrooms unclean."
缺點： "All staff at airport and airplane need to relax just a bit"
缺點： "The crew was very rude"
優點： "Not much!"
缺點： "At check-in, i found out that I had to either pay 4x ticket price for my luggage or buy a completely new ticket again for 2x the original price and no credit for initial ticket. So overall, very bad experience!"
優點： "Polite staff, clean aircraft."
缺點： "Boring food/snack. Small leg room."
優點： "Everything was excellent!"
優點： "Everything was good"
缺點： "Payed. Did not get my ticket."
缺點： "We had to purchase new tickets with a different airline."
缺點： "seat in front of my seat was too close - short flight okay - long flight ugh"
優點： "The lounge was great!"
缺點： "We have not provided a kosher meal nor any drink that was very disappointing."
優點： "The crew was very friendly."
缺點： "The bus to and from the plane was a nuisance and the food was horrible. the seats were hard and the tray table was dirty. I spent a lot for our tickets going around Thailand and definitely Bangkok Airways did not impress us. Thai Airways wasn't much better."
Excellent service onboard.
優點： "Comfortable seats"
缺點： "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"
優點： "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
缺點： "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."
優點： "Crew is professional"
缺點： "The interior in the air craft need seriously to be refreshed."
缺點： "Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport."
缺點： "New Aircraft with more seating space"
優點： "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"
優點： "Everything was good"
缺點： "Baggage claim in Bali very slow"
優點： "Crew always polite"
缺點： "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."
缺點： "Keep going with the excellent job, Garuda"
優點： "Helpful crew staff who assisted arranging our next connection flight."
缺點： "Food quality can be improved."
優點： "Nothing 2 hours late Had to watch commercials on the seat tv screen."
缺點： "I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline."
優點： "As above"
缺點： "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"
優點： "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
缺點： "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."
優點： "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
缺點： "I didn't like food options on the way back....."
優點： "Probably the best food I’ve had on a business class flight."
缺點： "Entertainment just OK. Garuda lounge in Bali dire"
缺點： "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."
優點： "Garuda is the best"
缺點： "I like all"
優點： "Excellent and plentiful food."
缺點： "Limited storage in business class seat"
優點： "Staff was great, and plane was nice. Entertainment options very good."
缺點： "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."
優點： "Flight on 737, took off on time, from Bali new terminals, arrived on time. Lots of leg room."
優點： "I loved the food and the headrest bit."
缺點： "nothing really!"
優點： "Staff greeting"
缺點： "Food, narrow seat, entertainment selection"
優點： "The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short."
缺點： "There was no in-flight entertainment, but like I said it was ok since it was a short flight."
優點： "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."
優點： "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
缺點： "That the return flight is overnight so we've had to choose jetstar on the way back"
優點： "Amazing food. Really great crew. Highly recommend trying them"
缺點： "Very limited entertainment. Beds are 100% flat but still they're very comfortable."
優點： "Gr8 service on land and air way to go Garuda"
優點： "They sprayed air disinfectant on everyone as required. They had a sky priority lane. Extra space seats had a lot of room."
缺點： "Food was not great. What bothered me the most were the number of people they allowed on board who were incredibly sick. There were a couple of people next to me who should not have been allowed on the flight (including stomach sick from the start of the flight). Very very disturbing."
優點： "Crew always courteous"
缺點： "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
優點： "Food, flight, service, entertainment, free checked bag"
優點： "Crew service and punctuality of takeoff/arrival"
缺點： "Leg room too small"
優點： "Garuda Indonesia is just a very good airline."
缺點： "The bad things is the luggage handling at smaller airports."
優點： "Friendly flight attendants with good food. The arrival time was scheduled, no delay."
優點： "Great service and menu in business class. Best I have experienced."
優點： "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."
優點： "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"
缺點： "Sin-Jkt Fish with Rice: rice was very salty"
優點： "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."
優點： "The staff, on time departure and everything was friendly."
缺點： "Jet Airways (partner company on flight) waited 5 days before putting my lost bag through customs on arrival in India and made me wait 3 hours, after the 5 days, to receive it. They gave no explanation, no apology, and actually sent an employee from another company to deliver my bag after I had waited that long."
優點： "Good flight, staff very good"
缺點： "Flight was delayed by a hour due to technical problems. Also ran out of one of the choices of meals by about row 30. Fish is not everyone's favourite."
優點： "Lovely staff, easy flight."
缺點： "Nil- good flight."
優點： "My two flights , round trip Jakarta / Malang were perfect in every way. Service was impeccable and the planes were the cleanest I've ever flown. I thought it was sweet that kids received a small gift."
缺點： "There was nothing I didn't like."
優點： "The chicken was very dry and over cooked"
價格與品質相等，然check in時說我Sky Priority 過期，然但告知了解是要累積航程， 越航staff 說華航Sky Priority刷不過無效..卡片登記問題，並需源頭發卡重登記..航程被累積！畢竟2個月前才使用華航這張聯營卡卻刷不過怪哉！ 整體而言還好！
Can believe it very bad 👎 service
The flight was delayed and changed of boarding gates without notifying the passengers; no updates on electronic boards. Everyone had to wait for a very long time and tired. No food was served even though our ticket covered a dinner set. I got to my hotel after midnight. Terrible experience with this flight
缺點： "I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete"
缺點： "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
優點： "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
缺點： "If a flight is delayed, they could inform us."
缺點： "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
缺點： "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
優點： "Food was good. Flight was punctual. Heritage magazine is well done."
優點： "Efficient and on time"
缺點： "Aircraft seats worn out"
優點： "Everything, from the check in process, to the flight itself."
缺點： "Nothing to eat, except a cup of juice or water."
優點： "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
缺點： "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
優點： "The team in international flight are less stress. More smiling and more organized"
缺點： "No entertainment for 1.30h flight"
優點： "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
缺點： "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
缺點： "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
缺點： "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."
缺點： "With premium empty why they don't offer bid upgrade like other airlines"
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
優點： "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
缺點： "Miss channels fir tv or music or movies. No wi-fi"
優點： "evrry thing"
缺點： "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "Provided food for only a 3 hour flight"
缺點： "Boarding was a bit slow (still arrived on time)"
缺點： "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."
優點： "On time. No problems."
優點： "Great staff, clean plane and modern"
缺點： "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
優點： "The crew was nice. The seats were very close together and there was not much room to use the tray table. I could barely fit my laptop on it open with the seat tilted."
缺點： "The flight was overweight so they didn't put my checked bag on the flight along with about 50 other bags. I didn't find out until I went to pick up my bag. I still haven't received it and they should be delivering it today."
缺點： "One hour flight was almost 5 hours long."
優點： "Stormy Weather! Due to weather in Ho Chi Minh City our flt. was 2 hors late from Pho Quoc. We finally got out but thought for sure we were going to miss our flt. to Siem Reap. We landed and had four minutes to catch the flt. Vietnam Air was there to guide us to the international terminal and rushed us to the plane. It took 20 minutes but they held the plane for us and we made it to Cambodia. Our luggage arrived the next day which was ok, at least we got there. Thank you Vietnam Airlines!"
缺點： "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
缺點： "I am average height for a male and my femur bone was the exact length between seats - my knees were jammed against the seat in front of me. Not a comfortable flight but at least it was short."
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
優點： "No problems. As usual a friendly crew very efficient."
缺點： "Seems like this Airline just doesn't ever fly on time. I don't think they take flight schedules seriously."
優點： "Flight was delayed 1 hour with no explanation. Boarding was complicated by a long bus ride and again no explanation. The flight had tons of room open but no one offered for anyone to move seats despite a huge, loud crowd of young students keeping everyone awake in the back of the plane."
優點： "Everyone has to check in at the counter with no digital kiosks, adding an extra hour. Plane was empty but they would not put anyone into first class. Most importantly the plane felt and sounded like it was about to disintegrate. To top it all off it was the worst food I have seen on an airplane"
優點： "Food, Beer, On Board staff"
缺點： "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."
缺點： "Cobraron dos veces el mismo pasaje y aún no tengo respuesta alguna ni devolución del dinero."
優點： "Too expensive for a short flight"
缺點： "Got stuck on the runway for a while"
優點： "The plane was pretty clean and the flight attendants were nice. Smooth flight. Would not hesitate to fly again but no more then an hour flight."
缺點： "The flight boarded an hour late, the seats were small, no entertainment and no snacks/drinks included."
優點： "Comfort, staff was very professional & attentive, on time"
優點： "Baggage included in price."
缺點： "Flight was overpriced. Vietnam airlines has a monopoly on the route and charges very high rates."
優點： "There was more leg room on this flight. The crew were very nice."
缺點： "The boarding area was chaotic and we were unsure whether we were getting on the right bus. But loading the plane was very quick as both forward and aft doors were used. Everyone was in their seat within about 5 minutes."