每天清潔，並在 台北飛往 首爾的機艙內安裝HEPA高效濾網
中華航空, 大韓航空和達美航空都已經豁免了從台北 到首爾的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "Entire crew members, food, drink, hospitality & aircraft."
缺點： "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
優點： "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
缺點： "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
優點： "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
缺點： "Other than chairs being more comfortable nothing really"
缺點： "Better seats and food. More water please"
優點： "The food and the crew were great."
缺點： "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
優點： "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
缺點： "The food was not enough, we felt so hungry before arriving."
優點： "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
優點： "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
缺點： "Movies and musics more variables from all over the world."
優點： "Service was great"
缺點： "Sound on entertainment system did not work"
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "Staff were very helpful and very foamy and comfortable seat"
缺點： "No boarding zone number called in economy"
優點： "The food, choices of entertainment, and the crew"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Crew amazing and food very good."
缺點： "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
缺點： "Everything. The best I I"
缺點： "The dinner was served too late, not right after take off. Also, the portions were way too small."
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
優點： "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
缺點： "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
優點： "more new movies will be better"
缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Great service"
缺點： "Film selection is ok."
優點： "The crew was very efficient and the food was also good"
缺點： "You should add some veg dishes"
缺點： "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
優點： "The big screen Tvs"
優點： "Efficent, courteous and reliable."
缺點： "Nothing in particular."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
缺點： "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
優點： "Aircraft was new and spacious"
缺點： "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
缺點： "Very hard landing."
優點： "leg room; extra seat between us"
優點： "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
缺點： "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
優點： "Everyone is super nice."
缺點： "Not ok"
優點： "Not overcrowded"
缺點： "Short flight, needed to purchase food"
優點： "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
優點： "Nothing really major to complain about but nothing that went the extra mile..."
缺點： "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
優點： "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
缺點： "Entertainment, the variety of film is quite limited but they have good Japanese movie."
優點： "Everyone staff member was friendly and helpful. Dinner was great."
缺點： "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
優點： "The boarding procedure is clever. After premium boarding the seats near windows board first."
缺點： "The on line check-in failed and no explanations."
優點： "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
缺點： "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
優點： "The food, service and entertainment options were definitely good."
優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
優點： "remarkably efficient, outstanding customer service. snacks keep coming as do the beverages. likely the sweetest and most polite staff i have ever met in my life. meals arent great but the desserts are fantastic. (hagen daz ice cream!)"
缺點： "well most planes offer limited space and ana is no exception. but that's just the way it is in economy"
缺點： "The flight attendants would forget me when tending to everyone"
優點： "Flight arrival is earlier"
缺點： "The food is not taste good"
優點： "Smooth landing and take off"
缺點： "Entertainment. Not able to choose and no wifi"
缺點： "check in process"
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "comfort and ease of transfer"
缺點： "food needs a little bit of improvement"
優點： "I like the assistant on my wheelchair, they take good care of me."
缺點： "All good"
優點： "Everything but the seat cushion"
缺點： "Better cushion on the seat"
缺點： "No phone charger."
缺點： "4 hours layover plus 3 hours delay. Horrible."
優點： "I'll give a more complete and less-biased review if I get it back!"
優點： "Staff are very nice"
缺點： "Few selections of movies"
缺點： "That made me stay overnight in Korea."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Legroom was spacious"
優點： "It's okay."
缺點： "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
優點： "Excellent personnel, really polite and helpful all the way"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "The seat layout"
缺點： "The seat belt very short on one side hard to operate"
缺點： "when they leave laugage in korea and they deliver within 2 days"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "Broke my luggage. Twice in a row."
缺點： "Delaying without notice and luggage lost"
缺點： "Very unorganized boarding process."
缺點： "Tgey don't put much effort on the special meal I order."
缺點： "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"
缺點： "Weighing hand carry bags in Manila"
優點： "Cleanliness, efficiency."
缺點： "Seat cushioning could be better for the long haul legs."
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
優點： "Overrall Experience was very good. I told my other family members to always buy the tickets for Asiana airlines. Very Friendly staff."
缺點： "Second meal was marginal"
優點： "Staff was great, didn't take anything from my unlocked bag."
缺點： "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."
缺點： "Time delay."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
缺點： "Problem with getting off the airplane"
優點： "Everything except my have severe gi distress"
缺點： "That i got sick from somthing vegetarian served on 2 asiana flights. Im still sick 2.5 days later after arrival"
缺點： "No good Korean movies to watch."
缺點： "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
缺點： "Bought it 4 hrs before and it never turned into a ticket."
優點： "Good serving"
優點： "Plane was clean and attendants polite"
缺點： "Boarding seemed very random as no rows were called."
優點： "nice seating on this plane. Roomy and comfortable."
缺點： "Korean passengers smell bad"
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "On time."
缺點： "No entertainment was provided."
優點： "A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor."
缺點： "Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work."
優點： "Great female flight crew. The male flight attendants were unfriendly and maintained a sour look on their faces. Comfortable, decent leg room. Excellent entertainment."
缺點： "Food is extremely low quality. Poor quality meat (fatty, muscle, skin, bone chips). Boarding in Hong Kong was disorganized."
優點： "The price point."
缺點： "The consistency of check in. Wasnt charged for bringing skate boards with luggage but was charged on the return home as an exta piece of luggage."
缺點： "When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund."
缺點： "Better communication regarding delayed flight schedule."
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "Crew is not happy"
缺點： "Be on time but if not help reroute Broke wheels on luggage"
優點： "Everything but the plane ride to Okinawa while landing was like a roller coaster ride."
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
優點： "Price is great"
缺點： "Short staff make hard too ask any service,even cup of coffee.where is service call button?"
優點： "all good"
缺點： "change up the movie selection... same as i had a few months ago"
缺點： "no entertainment system."
優點： "The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again."
缺點： "The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable."
優點： "new plane"
缺點： "passengers are loud and rude"
優點： "Absolutely nothing. This is one of if not the worst airlines worldwide."
缺點： "This airline would not even let me check in and board my flight. I had a delay on another airline getting to my flight, but was still at the check in counter 45 minutes before my scheduled departure. And was told i was not allowed to take the flight. So ridiculous. Worst customer service imaginable."
缺點： "The in flight early morning snack was a thrown together cheese and ham something... No butter and very bland"
優點： "Entertaining was great"
缺點： "The seats were uncomfortable, good thing my flight was short"
缺點： "Enhance the choice of movies/entertainment"
優點： "Service was good, plane was clean"
缺點： "Coffee was cold"
優點： "Great experience! I'd travel HK Air again for sure but travel with kids on arrival. One issue on arrival at HKG was the shuttle bus, as there is no bridge to aircraft. The shuttle bus to terminal travels really fast around corners so definitely some strong swaying. This is out of HK Airlines control however."
缺點： "can't online check in,3 persons seat separated"
優點： "HK to Bangkok (same airline) was really different: enough room, good entertainment system, but still good crew. (Food was just a snack. But bags didn't make the exchange in time."
缺點： "Plane missed the runway. Plane was to high for runway and had to do a go around and line up for second landing"
優點： "I expected this to be a discount airline for the cost, but it ended up being a higher quality experience than my friends who took Cathay Pacific on the same trip. I was in Economy Class, cheapest seat possible. Boarding went smoothly, each seat was provided with a blanket, pillow, headphones, and a sleeping kit with blindfold, earplugs, and even a toothbrush. Each seat had built-in entertainment with a number of movies, tv shows, games, and music. I'm 6'2" and had plenty of legroom in my standard economy seat. Sitting next to the window made it very easy to stretch out and get some rest. Snacks, drinks, and meals were very tasty."
缺點： "The only very minor issue I could talk about would be that the Wifi was not free, and even when purchased, the connection was very spotty and inconsistent. I ended up just turning it off and occupying myself other ways. I didn't have any other issues with the airline. I went into the flight expecting to have a low-quality experience for my ticket price, but was blown away by the service and quality provided by HK Airlines. If I visit Hong Kong again, I will definitely be using their service."
優點： "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
優點： "They gave us a meal. Hkg to tpe"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "Personal screen and feet resting area."
缺點： "The delays"
優點： "The food in hongkong airlines ."
缺點： "The entertainment."
缺點： "The seat between each row is a little narrower than other airlines."
優點： "Crew was friendly this time around. More vegan snack options would be awesome!"
缺點： "Not enough food"
優點： "The service was way more better than other international flights I have booked!"
缺點： "The food could be better but it was Good airplane food."
優點： "The Vegetarian food option was delicious! They had a lot of different movies, TV shows, and music to listen to"
缺點： "The crew was not friendly at all. They didn’t understand what we asked for. When they would come by with additional water or snacks they would speed past you so fast to avoid actually serving you."
優點： "On time staff pleasant"
優點： "Comfortable seats. Good food. Friendly flight attendant."
缺點： "Check in line moved very slow at the airport counter. It is better to do online check in first then just go to web check in counter to have your documents checked, drop your bags, get your boarding pass and go."
優點： "The staff is friendly, alert and attentive. The food is wonderful. The planes are spacious and clean. A wonderfully pleasant experience"
缺點： "Could use a revamp of the entetainment system."
優點： "The hot snacks is great"
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "Had 3 suitcases (after giving one with items we live without. Still cost us 1900 Hong dollars"
缺點： "Reported above."
優點： "30 mins early arrived..."
優點： "They got me to my destination. I had an aisle seat which was nice. There is a screen in each seat with a mediocre film selection."
缺點： "Boarding took an hour - they boarded first class and economy at the same time. Woke me up an hour and a half before we landed."
缺點： "Very hot in the cabin."
缺點： "No vegeterain or halal food options."
優點： "Good service . Did there best to please."
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
優點： "Professionalism of the crew."
缺點： "My partner and I could not understand much of what flight attendants said in English due to their accent. Mediocre food. When the person in front came back, his seat leaned back and hit my laptop. I felt ignored once when a flight attendant appeared to have asked in Chinese if I need any drink."
優點： "Professionalism of the staff. The whole process was smooth."
缺點： "Food. Tasted mediocre at best. It would be better if each economy seat had an electric outlet to plug in."
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
優點： "Crew very helpful, patient, and kind."
缺點： "Despite leaving on time, the flight usually arrives about 1 hour behind schedule. We took 4 flights with Air China and all 4 arrived to the gate about an hour after scheduled."
缺點： "I missed the connecting flight because of the aircraft situation, but I had the following regrets. 1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer counter 4. It was too inconvenient to find and refit the luggage for about two hours."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
缺點： "It was hot. Just horrible experience."
缺點： "Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me."
優點： "Very professional flight crew"
缺點： "-10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing"
缺點： "Its a piece of junk"
缺點： "We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!"
優點： "the flight is delate"
優點： "Sometimes the flights are half-empty, meaning you can get a full row to yourself if you're lucky."
缺點： "The seats were very cramped for an international flight and half of the foot space was taken up by an installed box of sorts. The "foot rest" also dug into my upper shins the entire flight (I had it in the upright position, but I have long legs). The food was really bad, basically inedible. Not just on this flight but on all the Air China flights I've been on, and both food options are usually identical other than the option between fake chicken or fake beef or seafood. The flight is super structured (referring to my 13-hour flight), that you're not allowed to sleep when you want because they have such a regimented schedule of when to turn on/off the lights, etc. On multiple occasions the flight attendants have turned off my tv monitor while I'm in the middle of a movie just because it appeared I was sleeping. With my 1 hr layover in Beijing that ended up being less than 10 minutes due to a delay, I made the rush through security quick enough, but my bags did not and needed to be shipped to me a day later at my destination. Air China purposefully schedules flights with such short layovers, putting customers' travel at risk. Not a major issue, but the crew surprisingly also had pretty limited English on the Beijing-Washington DC flight. For connecting flights, I have no expectation of English language ability, because it doesn't involve travel to an English-speaking country. However, if you're flying to the US, you should expect to communicate in English well, at least one of the cabin crew."
優點： "The crew was very professional"
缺點： "My Tv couldn’t work"
缺點： "Do not like the food at all."
優點： "TICKETING, Leg room"
缺點： "Boarding, Flight amenities & entertainment, imited English"
缺點： "I lost two days due to this mistake."
優點： "Short flight from Shanghai to Narita."
缺點： "Something delayed the takeoff of all planes at Shanghai. 2 hour backup. We were moving but slowly."
優點： "Didn’t like it at all, flight canceled and we have to find our own alternate flight to our destination for the connecting flights."
缺點： "No personal entertainment but a lot of leg room"
優點： "It was quick flight and staffs was very nice"
缺點： "Staffs didnt know much english.."
優點： "Vert spacious and comfortable. Kind staff made me feel comfortable throughout the 10hr flight."
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "I was able to sleep most of the flight"
缺點： "The people next to me were annoying and smelled awful."
缺點： "Jain vegetarian food"
缺點： "Food was awful Confusing why we weren’t allowed our phones on airplane mode."
優點： "Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok."
缺點： "Seats are a little small considering my body size."
優點： "Food was pretty good, staff was attentive and helpful, amenities were nice, if unremarkable. The airfare was incredibly inexpensive!"
缺點： "The "electronic devices must be off" rule is stupid. Most airlines allow you to have phones on once we're at max altitude and many even offer in-flight wi-fi at a cost, which would have been great on a 14 hour flight. Huge miss on the part of Air China. Also I understood that I was supposed to get a complimentary hotel for my long layover but the U.S. office didn't actually reserve it like they said they would so I had to pay out of pocket. Another huge miss here."
優點： "Flight was delayed, check in was not as orderly... but customer service to accommodate re booking on connection flight was great. Overall the airline is great in being accommodating."
缺點： "Chinese passengers needs more training in travel etiquette and listening to crew members. As a fellow chinese myself, it is really sad to witness the uncouth behavior of chinese travelers."
優點： "Nice plane"
缺點： "Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems."
優點： "I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient."
缺點： "There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time."
優點： "Flying on Air China typically works for my travels to Los Angeles. I think they are a great choice given the cost and services : )"
缺點： "The departure out of Beijing was delayed some 1.5 hours because of one person who apparently left his passport near the gate prior to boarding. It was a full flight. I was just stunned that they would inconvenience hundreds of people whose schedules, including mine, were affected by their decision. May be it was a policy issue. But the crew didn't explain it very well, seemed more sympathetic towards the individual. While that was a kind solution to that one individuals but I wondered about the judgement of the crew. It was very frustrating for the rest of the people waiting onboard. Also this was the first time booking through justfly.com because it seemed the cheapest but the hidden (additional) cost was in the seat selection stage afterwards. Kinda misleading."
優點： "Food was okay for an airplane and economy class. They weren't generous with alcohol, but they didn't run out like on other China airlines I've flown with."
缺點： "The seats felt especially cramped and hardly leaned back at all (maybe I was able to push the chair back like 2 inches at most) Uncomfortable ride, I know it was only economy, but still seemed more cramped than other airlines economy class sections."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "Calm boarding process. Crew was pleasant."
缺點： "Seats are smaller than most international flights. Entertainment was non-existent. Food was not interesting, but sufficed."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
缺點： "AIR CHINA--Very UNETHICAL Airline--SAID I COULDN'T FLY UNLESS I PAID AN EXTRA $200 EVEN THOUGH I HAD PAID-IN-FULL FOR MY AIRFARE WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE. REPRESENTATIVE PROMISED TO CALL ME BACK IN ORDER TO GET MY $200 REFUNDED AND THEY NEVER CALLED BACK. THE WORST AIRLINE EVER. AVOID AIR CHINA AT ALL COSTS."
缺點： "Delayed for 2.5 hours."
缺點： "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."
優點： "With 1 hour connection for international flights to Europe, I almost missed my connection with many other passengers. Luckily, the other connecting flight was delayed so passengers could connect."
缺點： "No use of cellphone even after take off and landing."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
優點： "The in-flight crew was amazing for a 13 hour flight they stayed very upbeat. I would fly this airline again because of them. It was also fun to practice my Chinese with them."
優點： "They gave us a meal on a flighy that was only an hour and a half long"
缺點： "The entire flight the plane dropped and there was severe turbulence"
缺點： "The seats uncomfortable and the crew was not attentive enough. Only offered me a beverage twice in 13 hours."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
缺點： "Flight was delayed, my screen froze, the food is atrocious, seats are small, headrest gave me a kink in my neck, plane seemed old and in disrepair. Staff wasn't helpful. Couldn't be more unsatisfied. Junk airline. JUNK."
缺點： "Please see above statement!"
缺點： "My baggage did not arrive in manila with me. It takes 4 days before I recieved manila personel are not helpul at all. When I ask them the statuse of my bag they dont know and they said they said they well call me buy never recieved the call when i call them they said they have it but it take 6 days to be delivered. I told them only in the philippines take that long. Butom line they are very rud to me nor welling to help."
缺點： "Rude rude rude!!!"
優點： "awsome deal awsome flight"
缺點： "nothing great flight."
優點： "Friendly staff; value for the money"
缺點： "Boarding procedures not very organized"
缺點： "They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day"
優點： "The airline assigned the latest airplane to my flight. Its USB charging port was good."
缺點： "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."
優點： "Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money."
缺點： "Screen employees and make sure they don’t deceive people."
缺點： "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."
缺點： "Super delayed flight they dont offer even water and to think we are travelling with children."
缺點： "They should improve tge delayed flight"
優點： "Since I checked In early, they let me in on an earlier flight. Thanks!"
優點： "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
優點： "Did not like the flight at all."
缺點： "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."
優點： "Crew were very friendly"
優點： "Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific."
缺點： "At least a small meal and drinks on a 8.5 hour flight."
缺點： "Boarded early - then sat on runway in queue almost 1/2 hour - fault of Manila airport which has more traffic than it can handle, not of Cebu"
優點： "Seat was ok but could not sit with my husband"
缺點： "Check in queue at Bangkok Airport was very long nd took ages"
缺點： "There should be a non-applicable button, since there’s none....I should just pick one star."
優點： "Friendly and ready to help crew"
缺點： "No form entertainment whatsoever. Deleted for about 2 hours"
優點： "I liked that everything was fast and easy with no issues"
優點： "On time"
優點： "Nice new equipment A321 and FA always nice"
缺點： "Baording is always a cattle call, they attempt to go by rows this time but still a mess of crowding and shoving. The gate announced boarding and everyone jumped, then they tried to refuse those in line making it even worse. Poor gate agents!!! Then as always they blame manila teaffic for delays....so irritating. Almost an hour late...no reason it was sunny at both airports and this schedule is set weeks ahead and they still claim heavy traffic..ridiculous"
缺點： "Why do we have to pay for the smallest snacks? On a 4 hour flight??"
優點： "I was sleepless getting on the flight, so I slept most of the way. I didn’t buy the in-flight food since I wasn’t hungry."
缺點： "Because of the weather delay, I made it by the skin of my teeth to my next flight. It was quite stressful waiting for my baggage to come out so I could re-check in to my next destination."
優點： "Seats were comfortable. Lavatory was spacious. Airplane was clean."
缺點： "I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead."
優點： "On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite."
缺點： "If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!"
優點： "After dozens of flights finally left and arrived on time. Actually had a jetway at manila too! Was seated in premium seats row 2 ...what a difference cimpared with the crapoy cramped rows in the back!"
缺點： "Boarding was a fiasco, no zones called. Wheelchairs and children were ignored and were treated no different. Flight sttendants never smiled and just were going thru the motions..very disappointing Cebu"
缺點： "No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!"
優點： "cabin crew was excellent, very friendly!"
缺點： "Boarding of passengers and loading of cargo delayed departure by 1h, no communication from pilot; seats on A330 were worn out, metal bar in seat cushion could be felt, making the flight very uncomfortable"
缺點： "Flight was updated with no other options at all. Original flight was cancelled and they booked us on a much later time. Supposedly, we are arriving in incheon at 8pm. With the updated booking, we are arriving at 10pm. On the day of our flight they informed us that ot would be delayed and we’ll arrive at Incheon at 12mn."
缺點： "Delayed flight."
優點： "Crew was very pleasant"
缺點： "The seat was small and uncomfortable. Had to pay for food and coffee for a 4 hour international flight. Never again"
缺點： "Crew seemed unfriendly, many small delays . There, passengers were no allowed in galley area to use toilet, had to walk through aisle #1"
優點： "The view from the plane was ok. The seats were comfortable."
缺點： "We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees."
優點： "On time. Organized boarding. Roomy seats"
優點： "Flight was ahead of time. Friendly crew."
優點： "Very efficient!i was very happy with whole flight!"
優點： "I wish I had something to like about it."
缺點： "checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight."
優點： "While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click.""
缺點： "REPEATING THE WORST EVER. While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click.""
優點： "No fuss,simple budget air travel"
缺點： "Nothing,does the job for a 1 hr flight"
缺點： "Check-in, baggage allowance - virtually none, snacks drinks none, will never use again"
優點： "Affordable price"
優點： "Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied."
優點： "Check in staff were very helpful"
缺點： "Plane was 2 hours late -airline seemed to be totally disorganised"
優點： "The entire process was a breeze"
缺點： "It’s 4hrs flight and they didn’t even offer not a free water you have to pay for food ? This is international flight for crying out loud. It’s not worth for what you pay for worst airline ever."
缺點： "They did not serve water for free.I was very thirsty and dehydrated within the four hrs and 20 minute flight. There's no tv, there were no entertainment at all. We boarded 40 minutes late. The weather was sunny out, there should not be any reason for the flight to be in a delay."
缺點： "The gate on our boarding pass initially indicated E4 and it was changed to E2 without any notification. The gate was not manned by any airline staff and only the assigned gate had bathrooms. Basically, you have to hold your bodily functions in the general waiting area at the Jakarta airport. Flight was supposed to depart at 12:30pm and a gate change was announced at midnight. We had to move to another part of the terminal, Gate D6 I believe and had to go through security check again. Another badly managed budget airline."
優點： "Our flight was comfortable and problem free."
缺點： "The only thing that was a little inconvenient was the flight was more than an hour late."
每天清潔，並在 台北飛往 首爾的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 首爾的機上會提供口罩
從 台北飛往 首爾的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 首爾的彈性機票