缺點： "Was never notified that my wife would not be allowed to board the plane due to travel. Neither the airline or travel agency warned me of this."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Crew was super nice . Food from Chicago to Taipei was not good but from Taipei to Osaka delicious. Not enough room for man like me 6'2" in Boeing 777 better in 787 ."
缺點： "Look above"
優點： "Flight was on time. Great service throughout the journey."
缺點： "We waited more than 40 mins for baggage."
優點： "Great crew and nice comfortable seats"
缺點： "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
缺點： "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
缺點： "2 restroom out of order flight bound tpe."
優點： "Efficient crew"
缺點： "Flight late"
優點： "Economy very comfortable. Flight attendants gracious and accomodating. Lots of entertainment options. I dreaded this long flight but it could not have been more pleasant. Even the food was good! We were offered drinks about once an hour which I really appreciate."
優點： "Proactive, Organized staff."
缺點： "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
優點： "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
缺點： "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "The crew smiled a bit more and they were more helpful. Communication between captain and passengers was good. Take of and landing was very smooth."
缺點： "The food can definitely improve. Offer passengers more fluid; water, variety of juices."
優點： "Our flight from LA to Tapei was outstanding. We were served 2 full meals and both meals exceeded my expectations in terms of quality. The entertainment options were decent, there were several TV shows with recent episodes available to watch as well as a good sized library of movies including some new releases."
缺點： "The only thing I would ask for is more than 4 episodes of each TV show. Overall our flight was great."
優點： "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
缺點： "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."
缺點： "The fish offering was less than excellent."
缺點： "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."
優點： "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
缺點： "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."
缺點： "Delay for 1 and half hour"
缺點： "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
缺點： "VERY LONG LINES AT BKK AIRPORT, IF I WAS NOT SMART AND FAST I WOULD HAVE MISSED MY FLIGHT. LINES WERE TERRIBLY LONG AND I HAD TO CUT IN FRONT OF ABOUT 8,000 PEOPLE TO AVOID MISSING MY FLIGHT."
缺點： "Service could be better. One flight attendant was sick but still working."
優點： "That they speak English really well"
優點： "Entertainment options were fine and meal wasn’tbad"
缺點： "Seat wasn’t very comfortable but it was economy so oh well...."
優點： "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
優點： "Plane was clean, blanket and pillow comfortable, attention during scheduled meal service good. Snacks available"
缺點： "Meal was really not good and a far step down from what it was during last flight a few years ago. Movie selection meager. Flight attendants could make a few more rounds to check passenger needs."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
缺點： "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."
優點： "Awesome crew, great prices and I will use them every time!!"
缺點： "The flights are cheaper to Chicago, insist Houston could get these rates"
優點： "I like the food. And also the great crew! very nice and always smiling."
優點： "Fancy crew member"
缺點： "Entertainment like movie"
優點： "Helpful, professional, and friendly cabin crew, who are also easy on the eyes:) Individual movie screens."
缺點： "The food is mediocre at best. But it's no worse than most economy cabins. Need better movies."
優點： "The staff are nice..."
缺點： "Pork was the only option in that flight."
優點： "The movie selection was ok. Could be better."
缺點： "Is there anyway to get the tv screens to be less bright? The guy in front of me had movies playing and I could not sleep because the screen was shining right in my face. The food. ick. Airplane food is bad as it is but this was terrible. I had some pork over rice dish that was grody with an overly sweet dessert cake/pudding concoction. The breakfast congee was ok."
優點： "comfort and crew"
缺點： "not too many new hollywood movies"
The crew was always polite and pleasant, but our flight was delated by almost an hour.
之前由於疫情的關係，打算不在飛行中用餐，但是到了機場，發現其實情況沒有想像中嚴重，所以現場請check in 服務台的服務員幫忙訂奶蛋素餐，但是我也明白時間太趕，可能沒辦法。所以心想：有就感恩，沒有也能夠理解。 結果，飛機上某位空服員自願把自己的餐點給我吃，讓我既不好意思，但是也非常感動。 感謝他們的貼心和用心。
優點： "I had the economy XL seat and was quite comfortable"
缺點： "Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones."
缺點： "Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience."
優點： "Amazing crew good food"
優點： "crews are helpful."
缺點： "seats are old, can be better."
優點： "Yes the crew was amazing and the seat"
缺點： "As long as nothing bad happens that is plenty good enough."
優點： "The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch."
缺點： "I got economy, the seats were uncomfortable"
優點： "The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name."
缺點： "Honestly, all is the best! I would fly China Airlines again!"
優點： "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
缺點： "Answered above. The seats looked bigger and better but the equipment looks tired."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Love China air. Comfortable. Lots of movies. Food okay"
優點： "seats were full configurable, tray table very logical and space all felt useable."
缺點： "the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new."
優點： "Good movie selection, nice attendants"
缺點： "The 2nd meal was tasteless and didn’t have the ingredient as the name suggested, a Chinese pickled veggie"
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Great service and food."
缺點： "30min Delay boarding and 30min delay on take-off."
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "Going to Taiwain food is good but going back to LA it sucks"
優點： "Nice attention to details like water periodically during flight and warm towels before our meal."
缺點： "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
優點： "crew members are so friendly, excellent services"
優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."
優點： "Food and transfer is great."
缺點： "Flight delays."
優點： "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
缺點： "A little bigger seat and a bit more leg room would be nice."
優點： "The service, the food"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Even with some delay taking off, we were only a few minutes late at LAX. Overall flight was nice and uneventful."
缺點： "Baggage is not First In First Out. Although I was probably one of the first few passengers coming out of immigration, my bags came in last. It took about 45 mins to 1 hrs after immigration to get my bags. Was it because they were first loaded in Taipei, since our connection form Manila arrived 4 hrs before the LAX flight?"
缺點： "I took four flights total to Bali and back ever single flight was delayed in boarding..."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Overall, it wasn't a bad experience but it wasn't fantastic."
缺點： "The crew barely smiled."
優點： "Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival"
優點： "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
缺點： "I like everything"
缺點： "Great services on board"