每天清潔，並在 台北市飛往 重慶的機艙內安裝HEPA高效濾網
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
缺點： "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
優點： "Crew excellent."
缺點： "Seats super small."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either."
缺點： "Not much"
優點： "Easy ride"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
缺點： "it took forever for their ticketing agent to check us in. apparently it's a huge deal that my full name isn't printed on the boarding passes, which caused problems after every check point i went through."
優點： "China Southern's cabin crew are amazing, responding quickly to anything a passenger might need."
缺點： "I would even say that the airline is trying to provide Too much, offering a full meal on the 1.5 hour flight from Guangzhou to Hanoi. They barely had time to pass out the meal, take away trays and then prepare everyone for landing. The whole crew seemed stressed out and the whole thing seemed a little unnecessary."
缺點： "Just late arriving..Not airlines fault"
優點： "Everything from take off to landing was great. I ordered special meal and it came with no problem The flight crew was great, very attentive. Beds in business class were fine ."
缺點： "All was great."
優點： "Nice staff nice food,"
優點： "Flight went quicker than expected."
缺點： "China southern management completely botched the handling of this flight. Mechanical issue turned into a 6+ hour delay. Passengers given no updates. Held on plane for 4 of those hours without updates. Toilets were not flushing and reeked the interior cabin. Passengers wanted to leave and get hotel accommodations but were not given such options and were trapped on plane. Passengers began confronting and arguing with flight stewards. Still no updates from captain during whole ordeal. People were very agitated and trust was lost as flight attendants seemingly forced passengers back into their seats abruptly. Some left plane due to feeling unsafe to fly."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
缺點： "Only allow one piece luggage."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "The seats"
缺點： "Our box was ruined and end up to be trashed. They your officer asked us to throw it ourselves. So disappointed the FAs doesnt know how to speak english well"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "The China Southern business class lounge is excellent. It has plenty of seats with good space. It serves excellent breakfast. Services of the business class servant are outstanding."
缺點： "The new Terminal 3 in Chongqing airport has a lot of space. But walking from the airplane deplane location to the luggage site is more than 700 meters. It is too far to walk in particular for people who can not walk well."
優點： "I like the gentleness and politeness of the stewardesses, the toilet were clean very often by the stewardesses on board , they always keep it clean n fresh"
缺點： "The announcement in the aircraft was not very clear, could be due to the sounding system. My flight was delayed for one n the half hours ."
優點： "Friendly staff , realitively clean"
優點： "The flight is cheerful. Although 8 hrs is a little bit long, but I enjoyed my time."
缺點： "Basically nothing except for a few unpleasant other travellers sitting beside me."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "2 hour flight and given food."
優點： "Nothing at all was a horrible experience for me and my family"
缺點： "I hated everything about it. The staff was rude and pushy. The plane smelled bad."
優點： "Service was good."
缺點： "My lugage was not at the airport when I got there but the airline found it and delivered it the next day."
優點： "The weather inside was comfortable, seats are little hard and to sit for so many hours. Specially for those that sat in the middle of two little overweight passengers. My seat was OK but uncomfortable. I had use Eva Air in the economy class and the seats are much better."
優點： "Courteous staff and punctuality of the flight."
缺點： "Entertainment system was not working in our seat. The vegetarian food not available unless booked in advance."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Overall good."
優點： "Flight got cancelled last minute. Rebook service was horrrible. The supervisor was very emotional and unprofessional. He was screaming on the phone and refuse to listen saying I already told you what happened this is our policy thats it! At the end they finally rebooked the flight, but the layover was close to 10hrs. I later found out they had a 3hr layover. It could of been a lot smoother. I do not recommend this airline."
缺點： "Flight got cancelled last minute. Rebook service was horrrible. The supervisor was very emotional and unprofessional. He was screaming on the phone and refuse to listen saying I already told you what happened this is our policy thats it! At the end they finally rebooked the flight, but the layover was close to 10hrs. I later found out they had a 3hr layover. It could of been a lot smoother. I do not recommend this airline."
缺點： "The WORSE check in service EVER./ Rude, arrogant and ignorant."
缺點： "Flight delayed 90 minutes. Poor communications in boarding area. No bi-lingual staff. Food consisted of a cup of yogurt, banana, and stale bread. Awful. Cabin crew was rude. Spouse's entertainment system did not work correctly."
優點： "I have flown a lot of Chinese airlines because I live in Beijing, and they are the best! I had a 9-hour layover and expected to sleep in the airport overnight. However, they provided a free hotel! I really appreciated it and they did it without asking. Also they spoke English and were very polite and nice. In my opinion, Chinese airlines are usually terrible and the staff usually has terrible English, but China Southern was amazing!"
缺點： "Newer plane. Nice crew."
優點： "Crew, food, and entertainment all good."
缺點： "The A-380 is a monster of a plane, but there isn't much in the way of leg room in economy class compared to the 738. Also, the no cell phone rule is a bit annoying if you have things on your phone that you need to access during a 15-hour flight."
優點： "China Southern is just fine, no better or worse than any other airline."
缺點： "I used China Southern to go to Delhi, transiting through Wuhan and Guangzhou. They make you get off with all your carry-on items in both locations, through a cattle run of security and confusing immigration lines, only to end up in exactly the same plane and seat as before. It's a major hassle during the early hours of the morning jetlagged and tired, and for myself, is not worth the few dollars in savings."
優點： "1. The food was actually very tasty 2. The crew was nice for the most part 3. The price I paid was decent $496 for one way from Manila to SF"
缺點： "1. The seats were too close together and not comfortable. The arm rests were too short and my elbows kept pushing the overhead light on. 2. The audio jacks was broken so I had to jiggle the headphones in the socket to get the audio to work and even then it wasn't good so I just gave up on watching a movie 3. They don't allow use of cell phones even in airplane mode"
優點： "The crew was GREAT! Helpful and nice!"
缺點： "If there was a way to request seats I couldn't find it... I was stuck by a window and unable to get up as much as I would like."
優點： "Crew appearance"
缺點： "No snacks no food"
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "the plane landed safely."
優點： "If I had a choice I would never ever take this Airlines"
缺點： "No runner service while arrival and departure from and to the flight. Always end up at the crowded bus. Food is totally worse, No beverage they end up showing you empty bottle when asked for wine or beer."
優點： "good food, good movies, excellent service"
優點： "Few people know you have the option to upgrade with China Southern airline onboard. You can get a much more comfortable seat (premium economy) for 150 to 250 dollars. It's totally worth it for long international flights to China!"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Excellent service from the ground staff"
缺點： "Better food served in the lounge"
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight"
缺點： "We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text."
缺點： "Got to China. And for some reason they were not handing out 24 hour visas to anyone that morning. Have a 19 hour connection and not allowed to leave the airport. Asked the airline to change the flight so the wait would be significantly less. Very rude China Eastern staff who yelled instead of trying"
缺點： "terrible customer service"
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
缺點： "Very limited English speaking programs/movies"
優點： "Full plane yet service went well."
缺點： "Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown."
優點： "The service was good, the food was fine. Someone told me the food was worst, but it was not that bad."
缺點： "The seat for economy was too small for an international flight. The smaller airplane I used for transfer was older but had a better seat. The entertainment selection was ok but many of them were Chinese based."
優點： "Giving an effort to get passengers on the next flight after the plane was delayed."
缺點： "Food, crew cannot speak English, not telling passengers what's going on."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "Compatible price for the trip, nothing special."
缺點： "The crew always chose a weird position to check your ticket again when at transfer spots: in the middle of a high stair way, under a rain, where else you can think of? See how “different” their brains worked! Food was awful. Had nearly nothing new on Entertainments to watch. Imaging you have to sit in front of it for 14h?"
缺點： "We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Heard through different outlets about this airline and they were positive. But I had an EXCELLENT, Beyond Expectations experience with China Eastern. Super Friendly service, great food (all be it airplane food), and even a comfortable seat in Economy. I'm so positive on my experience with China Eastern that I will always fly with them when I make a trip to China."
優點： "Not overcrowded so we could sit together. Smooth flight, actually bigger seats and more comfortable than the 15 hour leg."
缺點： "The seats we bought together weren’t together, the crew was still pretty uncommunicative and ride."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Food was good"
缺點： "Not having enough space on my sit."
優點： "compared with others."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "Unprofessional!!!One of the flight attendants was coughing all the way from Shanghai to NYC!!! Unbelievable Chinaeastern will allow a sick employee serve on the flight!!'Now I'm sick!!!"
優點： "Good service"
缺點： "Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines."
優點： "Seat from LAX -> PVG"
缺點： "Not a fan of the fish and rice meal. Seat from PVG -> DPS was okay but the seat cushion needs to be replaced for sure."
缺點： "The food was terrible and my flight was delayed for 4 hours. I almost missed my connecting flight. Not treated well at the airport also."
缺點： "Gate was changed without warning. Flight was delayed three times. Once due to congestion in the airport which lead to two weather delays."
缺點： "During my check in, the counter officer told me that flight will delay due to weather condition but after it was delayed again no information given. Flight was delayed for almost 12 hours. When reaching Shanghai no flight available to go to Busan, have to take flight next day. Transfer counter officer told me that they will put me to Hotel and stay overnight at their own cost plus some pocket money to spend for dinner. Waiting time for bus 1 hour. Bus was too cramp with people and luggage. Upon checking in Hotel, no dinner and breakfast coupon provided. No cash money given for dinner. i don't have Chinese yuen so no dinner and Breakfast. Drink only mineral water provide by Hotel. Checking out time as early as 0400hrs for bas to pick up to Airport. My Flight time was 0920hrs. Mini Bas was also congested. 18 seater bas with 17 passanger and full of luggage with no luggage compartment.So just imagine what kind of rate do you want me to select."
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "We departed on time, and boarding after we returned back to the airport the 2nd time was efficient."
缺點： "The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual..."
缺點： "Because of flight delays a connecting flight left me behind, making this a 36-hour trip. Nothing can compensate for the agony that caused."
缺點： "We were delayed by 2 hours, with no communication by the crew. No one updated passengers at all. Once finally on the plane, the crew members were very impatient and short."
優點： "Respectful crew Decent food"
缺點： "- Terrible Wifi - Staff is cold - Older planes - Little Space - A real downgrade if you've flown ANA before."
缺點： "a supposed direct flight of 3.5 hrs, took 8 hours to finally arrive... we werent even notified that the plane wouldnt be taking off because of "bad weather" at the destination until being on the plane already for 3 hrs! then after another 2 hours finally took off and a medical emergency with one of the passengers occurs on board! what is more, everywhere else international this airline allows 2 bags each, EXCEPT to the Philippines...and only 20kg at that!! And the ticket price being among the higher ones, why? Learned must ALWAYS CHECK BAGGAGE POLICY before booking!"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "The in-flight service was on the same level as any international airline."
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Small space in economy"
優點： "The crew most of the time was helpful and treated us well; I have no good experiences with this airline, particularly for this same trip different city;"
缺點： "There's no way you know what's going on when the flight is changed or delayed, you just have to wait for hours and hours in the designated airport gate without knowing anything about your flight. They should improve their customer service for sure. Also the website didn't work for mobile/ web check in for my reservation, and customer service by phone call was more painful."
缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
優點： "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
缺點： "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."
優點： "The crew was very nice.The food was tasty. Water was offered constantly. With a long haul trip like the one we took, it was a welcome relief. The planes are older but fine. Lots of movie choices in English and with subtitles. I encourage watching some of the Chinese action movies. The are fun. I would fly with them again. Someone had a terrible review of Shanghai airport. There is an actual TON of stuff to do. The food we had was good for airport food, not Cat Cora, but not bad either. I had no issue accessing the WiFi or facebook. We also had no problem taking calls through the WiFi service WhatsAp.. I guess life is still what you make of it. Safe travels friends"
每天清潔，並在 台北市飛往 重慶的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 重慶的機上會提供口罩
從 台北市飛往 重慶的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 重慶的彈性機票