搜尋台北市 飛往西安便宜機票

優點： "Professionalism"
缺點： "Baggage Claim"

缺點： "Flight was cancelled and no one new what to do. Took me 48 hours to get home"

優點： "Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok"

優點： "The seats were soso. But the crew members were pretty good"
缺點： "They need a bugger plane"

缺點： "Terrible meal. Beef is tough. You cannot chew If off. Worst ever that I have ever had."

優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."

優點： "A380 plane so it was quiet and comfortable"
缺點： "1. Great difficulty selecting seats ahead of time 2. In flight entertainment system limited and poorly organized 3. No power or usb connection 4. Food was not very good - even by airplane standard"

缺點： "Unfortunately we ended up waiting in the plane on the tarmac for 3 hours before taking off due to extreme rainfall. So everyone was antsy/uncomfortable before even taking off for the long flight."

優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"

缺點： "N/a"

優點： "Friendly cabin crew"
缺點： "Over 2 hours late on departure"

缺點： "Very good and friendly"

優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."

優點： "China Southern has an excellent and attentive staff, very friendly and responsive. The boarding process is smooth with very little complications. In the course of 20 hours they served two full meals with sandwiches for snacks. These were decent meals as far as I am concerned."
缺點： "Guangzhou to Toronto, the cabin was a little warm for my liking, I don't think it ever got below 25°c in there, for me it made it a bit difficult to sleep. This was not the case on my flight from Toronto to Guangzhou so maybe this was just an isolated case."

優點： "Pretty much everything."
缺點： "The food could be better."

優點： "Arrived safely"
缺點： "Food was horrible. Staff was so unfriendly. Seats were uncomfortable"

優點： "Efficiency during boarding and takeoff."
缺點： "Obtaining a Visa in China was a nightmare. China southern had 100 people sitting in a small room waiting hours to even get their passports back. It was disorganized and frustrating. Would never fly China Southern internationally again."

缺點： "No entertainment"

優點： "First off, I don't know any Chinese except thank you, so I was a little uneasy about flying domestic. But China Southern is really solid for anyone with common flight/airport sense. Important messages are all in Chinese as well as English. Crew members know enough English to help you out with basic things when needed. Got food with both my flights over 2 hours. More spacious seating than airlines in America. 5/5 experience"
缺點： "Had to take one long (15 minute?)squished shuttle from gate to plane in Beijing. But for that to be the worst thing that happened is pretty great."

優點： "China Southern was good in most respects."
缺點： "Transfer through Guangzhou was bad, no need for immigration on an international transfer, immigration staff slow and rude."

優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."

缺點： "Food"

優點： "Hospitality was good except food. For long route frequent snacks suggested which was missing."
缺點： "Food, beverage, water, liquor supply and bumpy ride."

優點： "price"
缺點： "Only allow one piece luggage."

優點： "Great flight attendants, good food."
缺點： "Terrible leg room. I'm only 6'1" and it was a squeeze."

優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."

優點： "Crew efficient, Food satisfactory, Boarding is fine. You just have to have no high expectations"

優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."

優點： "Almost everything."
缺點： "It was delayed twice."

優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."

優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"

缺點： "Not allowed to use cell phone or any electronic equipment even in flight mode"

缺點： "The flight from Korea to Beijing was delayed several times, causing me to miss my onward connections in Beijing and Urumqi. They claimed this was due to weather concerns, but funny that--it was partly cloudy at worst, and every other carrier seemed to be departing on time. Because this isn't a daily route, they reschedule me for two days later at no cost (the one thing that went well here), and the exact same thing--multiple delays, missed connections, and all as other carriers seemed to be running on schedule. At this point, I just deemed the trip not worth it. They have refunded my fare, but I would have preferred my two weeks holiday in Georgia by far."

缺點： "The food was very Chinese which makes sense it just wasn't to my taste."

缺點： "2 hours delayed, I couldn't say anything good about this flight and the terrible experience waiting for my flights in china"

優點： "The plane was nice and the flight was smooth."

優點： "The weather inside was comfortable, seats are little hard and to sit for so many hours. Specially for those that sat in the middle of two little overweight passengers. My seat was OK but uncomfortable. I had use Eva Air in the economy class and the seats are much better."

優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."

優點： "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"

缺點： "food was horrible"

缺點： "Flight delayed for 2 hours My luggage did not arrive with me. Came 10hrs after"

優點： "Plenty if food and courtesy from staff and passengers. Overall, it was a great flight."
缺點： "Didnt like being told to turn off electronics for the whole flight from Manila to China. It didnt make much sense especially when i saw Chinese citizens able to use their electronic equipment."

優點： "Food is decent, selection of on-demand movies is good."
缺點： "Flight was two hours late leaving Los Angeles and 2 1/2 hours late arriving in Manila."

優點： "From check inn to arrival baggage all well I did not Expect was little nervous when I had booked . But all was good"
缺點： "Aircraft clean and new , staff from ground and air crew all Helpful"

優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"

優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"

優點： "the plane landed safely."
缺點： "nothing"

優點： "Price"
缺點： "Departure was delayed almost an hour and food was awful. Really want them to improve their to something edible"

缺點： "Food is too salty, can’t even eat ."

優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."

優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."

缺點： "無限延遲登機時間，需要改進..."

缺點： "No complaints."

缺點： "Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie."

優點： "Friendly crew, fast flight, plenty of overhead storage"
缺點： "Better entertainment"

優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"

優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."

優點： "Both check in and in flight crew were very nice and helpful."
缺點： "Snack option"

優點： "I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness."
缺點： "Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!"

優點： "服務親切"

缺點： "Would love a refund"

優點： "Nothing"
缺點： "Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October."

優點： "Front cabin business class"
缺點： "Aircraft not clean, very filthy, food very poor, entertainment almost non-existent"

優點： "Loads of space. Super crew,"
缺點： "Nothing. It was perfect."

缺點： "Very limited English speaking programs/movies"

缺點： "Delays"

缺點： "沒有"

缺點： "Airport construction in Xi'an was horrible. It took nearly an hour to get from the plane to the airport exit."

優點： "Friendly personnel. And, the computer options on the backs of the seats to use for movies."
缺點： "We were told when we confirmed our reservation seating in Bali that we had been assigned seating with long leg room. .... which we did not get. When I asked a flight attendant if the seats by the exit door were open i was told yes but it would cost 1000 cash [I assume chinese currency] or $100 US. I said I was not OK with increased charges and all through the flight the two seats were not occupied by customers. This does not equal good customer service. One of the flights was an old plane with non-functional air conditioning.."

缺點： "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"

優點： "good selection of movies"
缺點： "food"

缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"

優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"

優點： "Your food especially rice with ocra( what a combination ) that was great"
缺點： "I did not like your language chew mew"

優點： "Professional and quick boarding"

優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."

優點： "Simple and on an older Airbus, it was fine for a quick trip"

優點： "Prices was good, apart from that it was all very average."
缺點： "The crew weren't that friendly and it was really hard to understand announcements over the PA. The screens were ok but the sound was awful - it made everything almost unwatchable."

優點： "New Plane, nice and friendly crew."

缺點： "Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless."

優點： "Cheapish flight"
缺點： "Late. Dropped passengers into pouring rainstorm giving us each a napkin for protection. Airport in Shanghai is consistently dirty, poorly marked and mostly unfriendly. Big gobs of snotty spit in the sink. Yummy!"

缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."

優點： "Very helpful flight attendant (should have asked her name) Healthy food"

優點： "The people are nice and professional. They were very helpful with the needs of the passengers"
缺點： "The flight was delayed almost 5 hours causing me to miss a very important business meeting. This happened to me going to Lhasa as well as returning to Chengdu."

缺點： "8 hour delay, no updates. No schedules"

優點： "it was on time"

優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"

優點： "Fantastic service!"

優點： "The seats were roomy for economy class."
缺點： "The time delay, they fed us our meal before lift off because we were sitting on the plane for hours."

優點： "For the price of the flight I believe this was an excellent airline to choose. I your on a budget this is great. Cant really complain~ 14-15 hr flight and food was good (you get 2 meals) and the crew was pretty nice. All of the seats have entertainment with many new movie releases to choose from as well as a variety of music and video games."

優點： "Good trip. As with many flights loading ramp was disconnected 15 min. before departure. Always get to gate at least 45 min. early."
缺點： "Not allowed to use electronic devices even in flight mode and WiFi turned off."

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."

優點： "Great crew. Meals & ice cream on board. English language newspaper was a nice option."
缺點： "Small seats for Americans (we are larger & wider than Asians, in general terms). No TV's on board."

優點： "Stewardesses and stewards very professional!! Excellent."

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

優點： "The Shanghai Air 737-800 are super from Shanghai - Bangkok For $750.(approx) r/t BKK to Honolulu....I will fly with you every time.. the prices attract me...."
缺點： "No problems"

缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"

優點： "on time, friendly service"
缺點： "cannot think of anything"

缺點： "Really old aircraft...please upgrade the video systems and make sure everyone has the same good optons"

優點： "Very helpful, accommodating and attentive crew. Comfortable seat and pillow. best flight Ive had in a while"
缺點： "snack between meals could be offered"

缺點： "Lounge in Lhasa"

缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"

優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"

缺點： "I'm very gtateful"

優點： "Good collection of latest movies."
缺點： "Cheap flight with no proper in flight services. No beverages served until after Meal was served after 2-3 hours. Was able to ask and get wine. Food was mediocre and breakfast was a cheap sandwich offered in hand. 2 meals in 12 hour flight, Rice with chicken and Noodles with chicken"

缺點： "Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin."

優點： "the flight is delate"

缺點： "The Airport crew send us back and forth to where we go for our missed flights.Wifi connection in Beijng Airport is available but cant connect at all . Food like the noodle meal should improve or can be replace to something better. Crew should be morev fluent in English for better conversation among passengers."

優點： "The crew was nice. I liked getting a bottle of water to drink."
缺點： "Everything was fine."

缺點： "The headphone jack was broken so listening to movies was hard. There wasn't a huge variety of food selections"

缺點： "The food doesn’t taste good"

缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"

優點： "Everything was surprisingly decent."
缺點： "Seats we’re lacking appropriate padding."

缺點： "Delay"

優點： "Great service"
缺點： "Luggage did not arrive for 2 days from Beijing"

優點： "Nothing"
缺點： "They tried to screw me over with my reservation from the beginning. No notifications of any changes to my flight or anything. Missed my initial flight going home. Paid another airline to catch my transfer flight and was denied the ability to board. Had to pay for a brand new ticket which I am currently going to dispute with my creditor. They are not American friendly at all. Felt targeted the entire time."

優點： "The staff was extremely polite, very accommodating, and willing to serve. The entire experience was overall very good and very contrary to what reviews said online. I would fly with them again in a heartbeat, far exceeded American standard airlines like Delta and American."

優點： "Every crew member was so nice and attentive."
缺點： "There really isn't anything to complain. My flight experience was great"

優點： "It was an experience..."
缺點： "The shuttle to the plane took a good 20 min."

優點： "Crew was great, aircraft was comfortable."
缺點： "Each flight was late to take off. Food wasn't good and entertainment could have been better."

優點： "Cheap price, on time."
缺點： "Seats, food, entertainment"

優點： "prices service customer care"
缺點： "Liked everythin"

優點： "This leg of the trip was ok but, overall, my experience on Air China was deplorable. They overbooked a flight, booked us on a later flight, and charged us $500 for the new booking. Their argument was that they did not realize we already had our boarding passes when they rebooked us. What?! The entertainment is very dated and so it the aircraft. The only redeeming aspect of this flight was the food. It was really good. Oh... and there are no outlets on the plane, which is not typically on flights to Asia. They also lost half of the passengers luggage."
缺點： "Everything"

缺點： "Plane were smelly Crew could not speak English Baggage didn't come"

缺點： "disappointed with the airports"

優點： "Good price"
缺點： "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."

優點： "The flight was crazy cheap. The boarding was fast a simple enough, and the food was pretty good for airplane food. Overall I would probably pay this price to fly this airline again, but if I had to pay even 30 or 40 dollars more I would not."
缺點： "The Crew was crazy bad. They had plenty good enough English they just didn't give a rip if we needed something. My son spilled his yogurt on his lap so I asked for paper to get it cleaned up. The lady just huffed and walked away, I thought to get napkins, but nope, she never came back. This was one of several things that were just lazy or rude on the flight. Also, While I get that this is Air China, so most of the entertainment would be Chinese, the last time I flew Korean Air, and China Southern on international flights they had a pretty good international entertainment selection. Not so on Air China! there were about 4 English choices, and nothing else. Again, I would fly this again at this price (600 for round trip from CGO to DEN) but for even 30-40 dollars more, I would find something else."

優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."

優點： "Nothing"
缺點： "Nothing. Flights were delayed and service was beyond terrible. Warning DO NOT FLY AIR CHINA. Spend the extra 20 bucks on another airline. I promise 20 dollars is not worth missing vacation days and headaches."

缺點： "Delayed twice - on my way to an my overnight layover to see a friend in Beijing and then on my way to Tokyo."

優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."

缺點： "Delayed for 2.5 hours."

優點： "Like all of the reviews online talked about how terrible Air China was, but for the price it was great. Decent food, good service, somewhat understandable English, luggage was fine, service was good. A little cramped, but that's economy for you."
缺點： "I mean, it was a little cramped and the some of the food wasn't that delicious, but I'm a privileged white American man, so that's my bias speaking. It seems to work well for everyone else. Most of the flight was Chinese since we were going to China. They had no issues. Also I was the only white person on my flight, so I was the minority and really have no place to complain."

優點： "Very good staff!"
缺點： "Entertainment was not interesting."

缺點： "Both flight to and from had at least one plane with no entertainment. They're 13 and 6hrs. They also don't let you use your phone. Even on airplane mode. Both to and from also got delayed. Which may or may not be up to the airline."

缺點： "Terrible ticket change process"

優點： "The crew were really nice and pleasant Leg space was a little tight The non-veg food was a little non-tasty"
缺點： "For Mumbai to Beijing the announcements should be in English First, then in Mandarin later - As 80 % of the passengers were Non-Chinese For Beijing to Vancouver the announcements should be in Mandarin First, then in English later - As 80 % of the passengers were Chinese The Air -china crew English need to be improved"

優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."

缺點： "The lack of follow up and follow through support on lost baggage. 2 lost baggages."

優點： "Movie selection was okay, could have been better but there was enough to make a 12 hour flight passable."
缺點： "Traveling from Bangkok we were required to go through security twice more at Beijing from some reason, and then again prior to boarding our carry-ons were checked again and all water/liquids taken from us. This became a problem because after the initial meal and drink service there was no service for more than six hours. For at 12 hour flight only two meals were offered. The flight attendants were scarce and unwilling to help people, even closing the curtains to their work areas. My girlfriend is on medication and shouldn't become dehydrated so I was forced to "acquire" a bottle of water from the service area when the attendant left. The food was atrocious, far worse than when we flew from San Francisco to Beijing for some reason. I believe the crew was understaffed and tired. Overall it was extremely disappointing and I will do my best never to fly with them again, or through Beijing airport."

缺點： "Rude staff at PEK. Very unhelpful in dealing with a missed connection."

優點： "Air China was a very pleasant experience since the price of the ticket was only $622. The plane was good, service was good, food was average and service was fine. The flight was basically easy and I would not hesitate to fly Air China."
缺點： "The food was just average"

優點： "Overall, pretty great flights with this airline. We were delayed but ended up boarding earlier than expected which was nice. Our flight had plenty of food and beverage opportunities which was nice although don't expect anything out of this world, it's airplane food after all."
缺點： "Flight was delayed and no one knew how to communicate that to us. A sign would have been appreciated at least, considering we were out of the country we did not even get the email notification until the next day."

優點： "For economy class it was very good."
缺點： "It was economy class and the seat was uncomfortable."

優點： "Even got food on the flight!"
缺點： "No movies"

優點： "Did not expect the individual video for each seat. Nice video selections."

優點： "The crew were attentive but appeared to be new"
缺點： "The seats were uncomfortable and the food was poor quality and selection"

優點： "Good service overall. Great meal."
缺點： "Nothing."

缺點： "Airline service was bad."

缺點： "The flight was delayed for 1.5hrs out of Shanghai"

優點： "Front Business class cabin solitude only 2 rows."
缺點： "Dirty seats and aircraft, Do not think it was even cleaned between flights. food was atrocious with no alternates. Crew allowed children to run around in upper business class, even during taxi, take off and landing."

缺點： "We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you"

優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."

優點： "No problems"

優點： "Cleanliness, food, and service"
缺點： "boarding could be improved. Seat space very small when the person in front reclines. Almost impossible to eat your meal. Could use a few more hit movies."

缺點： "There was no in-flight entertainment"

優點： "Crew are speedy, serious, efficient, friendly and professional"
缺點： "Breakfast was unhealthy- bread, muffin, crackers..,no nutritional value."

缺點： "My flight was delyed i told the stewerdess to check what time we would land she said i would make it in time for connecting flight."

優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"

優點： "Quick flight. No frills."

缺點： "Kayak website cheated me ! I did search for 10jan , but in the bottom of results they brought me flights for 13 jan also . I've booked one , and finally that ticket i lost .. Thank you kayak - no more business with you !"

優點： "I had read complaints online about flights being late and disorganized. But every thing was great. Super nice staff."

優點： "I was able to upgrade to sky priority and tot business class. Saved me a lot of time and to not have to stand in line. Great service over all."
缺點： "The airport did not have a kiosk which was not convenient and created log lines for check in."

優點： "Average airline with weird twists. They showed cat videos on the common screen above the middle row - over and over again. Then movie trailers - over and over again. It was funny at first, then got really old....it was a at least a 10 hour flight....ug. Food was okay. Staff were good. More leg room than I was used to on American type airlines. But it was okay...."

優點： "The food was ok and the movies and seats were good"
缺點： "None of the crew spoke English"

缺點： "Seats we're a bit small"

優點： "I like the space and roominess"
缺點： "The food had no choices and theorems weren’t clearly labeled I have no idea what meat was in the bread"

優點： "On schedule"
缺點： "* The TSA locker was missing * the belts were missing"

缺點： "Website doesn't work Customer service unreachable by phone Not able to check large baggage (musical keyboard) without prohibitive fee (1000 usd +)"

優點： "Food"
缺點： "China Eastern Airlines returned baggage in transit airport."

優點： "Nothing in particular."
缺點： "The food you service is terrible..... I call it plastic food.... NOTHING is fresh..... it seems like austronaut food / long shelf life food. To be honest I rather you charge me another $10 dollars and serve me real food than getting a sweet bread roll sealed in blown-up plastic bag....... If your company has anyone responsible for "SUSTAINABILITY" then ask them to start with the food service - everything is through away quality, including the food."

優點： "Pretty hostesses. Good food."
缺點： "Food service was rushed and disorganized. Hostesses seemed tired, perhaps overworked. Dropped several dishes on passengers. Little choice of entertainment"

優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."

缺點： "Lack of professional knowledge about connecting. Flight, poor ability to provide solution for passengers with ID problem."

優點： "The courtesy of the cabin crew"
缺點： "The waiting delay at incheon"

優點： "I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now"
缺點： "I would love travel all 8year untill now same china easther airline cuase they really good service."

缺點： "Very uncomfortable seats, butt hurts after a while. Seat heads didn't adjust at all, so even harder to sleep comfortably."

優點： "The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean."
缺點： "Boarding all zones at once was chaotic."

優點： "i got a cheap flight"
缺點： "everything else"

優點： "Trying to get to Zhengzhou China China Eastern has better seats and entertainment. While Beijing had a better lounges, Shanghai weather is better and less likely for delays."
缺點： "Shanghai PuDong First class lounges are lacking compared to other airports. Feels like a small 3rd tier city"

優點： "Price"
缺點： "Flight was delayed an hour (usually it's longer), but that seems to be the case with most domestic flights from Shanghai. Not the airlines fault."

優點： "The flight movies."
缺點： "They wouldn't allow me on my flight from Shanghai to Bangkok because they said that the gate had closed an hour and a half before the flight was set to depart. Then they didn't tell us that that would cancel the rest of the flights for the trip so I was stranded in Bangkok for an additional two days and I missed my flight back to New York and I had to buy a new ticket. I also had flights to Hawaii that I was not able to use and I was only able to get reimbursed for one of those tickets. It was an awful, horrible experience."

優點： "Service overall was good but the experience was lacking in some areas. The seating was fine but entertainment selection was really limited. The wifi didn't really work or was so slow you couldn't open anything. Meal selections and snacks were just ok. There was really nothing on the menus that were spectacular. Headphones and things like that were cheap and not really any better then economy. Lay flat was what was important to me and the price was really good but knowing now what I know would pay more for a better carrier with better business class amenities."

缺點： "Music needs to be categorized by artists, or have the artist's name shown. Thriller and horror movies should be available."

缺點： "They lost my luggage, told me they couldn't find it for days and that they weren't responsible for returning it to me, and they gave me no stipend to buy soap, toothpaste etc so I had to cover all these expenses myself during the 2 days until I finally got my bag back."

優點： "The food was great in Business Class"
缺點： "The pilots smoked in the cockpit and it was horrible to smell for 4 hours. I don't understand how they can do this."

優點： "Price"
缺點： "Check-in Food Disembarking No seat back entertainment system"

優點： "Knowing I will never have to experience this again"
缺點： "After being served a meal that made me violently ill , it was all I could do to stay out of the bathroom. China Eastern website is inaccessible unusable and the customer service help line was even worse. So I just forgot about even being able to pick my seat. There is absolutely no information or entertainment system on this flight. When the plane from Bangkok to Beijing touchdown at the airport we hit so hard the plane bounced, the hardest Landing I've ever experienced and I have been flying for over 40 years."

優點： "Low cost, and it left close to on-time (just a 20 minute delay - amazing for Guangzhou)"
缺點： "Tiny seats, poor food, flight attendants who insisted electronics products could NOT be on (even though the flight supposedly had WIFI on it)."

缺點： "My flight was delayed 1.5 hours from Shanghai to HK! I ended up missing my next flight and had to stay at the airport overnight. I tried to talk to someone at the China Eastern counter and they were no help at all. WORST CUSTOMER SERVICE EVER."

優點： "We were on time."
缺點： "Worst food on an airline. No personal entertainment."

缺點： "Crew members were nicer than those on China Eastern, their sister airline."

優點： "Nothing"
缺點： "4 flights were all late. Transfer at shanghai is a nightmare."

優點： "easy, fast boarding, help with luggage from international flight"
缺點： "no entertainment was offered and food wasn't offered"

優點： "I was treated very well. The flight attendants were very helpful"
缺點： "There were nothing negative for I to share."

優點： "Nothing really."
缺點： "Food. Entertainment system. Delay."