Food is the best airplane food ever
Plane took off without waiting for all passengers coming from connecting flight. We arrived at the gate 15 minutes prior to the flight and it was already closed. We got rebooked and have to wait 11 hours at the airport. No free wifi, no free lounge, almost no free Annemities. Terrible experience, and no one seems to care
Thank you for your service and have a wonderful day.
缺點： "I was not allowed to fly because the reason was “tourist” even though the website said that Croatia was open to tourists. I was not given a straight answer as to what is going on the whole day. The assistants at the Turkish ticket counter were very friendly but the experience was so stressful as I was stuck at the airport and there are no ATM’s so I could not pay for a visa to get a hotel to stay in Turkey for the night. I finally managed to pay online, but really just a horrible experience all around."
優點： "Not applicable."
缺點： "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."
缺點： "Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline"
缺點： "Squawking brats the whole 10.5 hours of the trip to IAD."
優點： "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
缺點： "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."
優點： "Nice flight crew"
缺點： "The food"
缺點： "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
優點： "service is good"
缺點： "Flight was late, not first time it happened"
缺點： "Departure gate to far to get to! Changed gates didn’t notify on time . Waiting at gate to long."
優點： "Great selection of movies, excellent food, friendly service."
缺點： "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
缺點： "istanbole airport there was no seat for sit."
缺點： "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."
缺點： "Please don’t be black and travel with Turkish Airlines. They are rude and racist. Over booked flights, chances of missing connections. My son ranged the bell to ask for water. When the hostess came, she spoke to the white lady sitting next to him, the person told her it is not be that ranged it is him. He wants water, she walked away did not speak to him and never gave him the water. The only food they served was pasta. If you don’t eat that no other options. They will pump you off a flight that you purchased because they are over booked and expect you to be ok with it. No customer service at all."
缺點： "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
優點： "Non gluten meal"
缺點： "Non gluten bread"
優點： "The food was great. The seats were soft and there was enough legroom."
缺點： "We were stuck on an aisle where the seats don't adjust on one of the flights, but it was a relatively short flight. The boarding process was a little disorganized, but we were able to get on the plane quickly. The worst part was the home airport. I don't know how much control Turkish airlines has over that airport, but the bathrooms we're absolutely disgusting."
優點： "Entertainment and crew were helpful"
缺點： "Food messed with my stomach."
優點： "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
缺點： "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."
優點： "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
缺點： "Boarding was orderly but a bit long. In general very well managed."
優點： "The meals and in flight entertainment."
缺點： "I needed more leg room. I felt squeezed"
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
缺點： "Turkish airlines used to be airline offering good food, now you only get sendwich"
缺點： "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."
缺點： "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."
優點： "Easy and quick"
優點： "The airline crew excelent"
優點： "Great comfy seats, coffee, and snack for just a 2hr flight. Happy it was vegetarian!"
優點： "Service was professional and they did their job well"
優點： "they fed us on both flights and offered drinks"
缺點： "my knees were pressed into the seat in front of me. Im 5/8"
優點： "Crew service, food and entertainment. Will fly again with this airline and recommend it to others."
缺點： "The lack of space, how small the seat is. On very long flights gets very uncomfortable."
優點： "Great service, smooth flight, and overall a pleasure to fly with."
優點： "Turkish Airlines has an excellent entertainment system"
缺點： "They used to have more legroom"
優點： "Food and service was excellent."
缺點： "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."
優點： "As good as long flights can be."
優點： "I like the service given and the space in economy."
優點： "I just liked the entertainment. I watched couple of movies comfortably. That's it."
缺點： "I didn't like the food, crew. Most crews didn't SMILE, din't greet properly. It is very disappointing. Why they don't Smile? During my trip to Atl to Istambul I asked one crew to give me some water. But she didn't give me. After then I asked another crew. It made me very upset. I am not satisfied about food. It is not standard. It needs to be improved. Train your crews how to SMILE and Greet."
優點： "Good food and movie selection. Nice pillows and comfort kit."
優點： "Boarding staff was very friendly, & kind people"
缺點： "There is no TV Late around 40 min."
優點： "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
缺點： "Nothing bad to say"
優點： "*Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago."
缺點： "*Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing..."
缺點： "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
優點： "Everything was excellent."
優點： "The stewardess was accommodating, boarding was easy"
缺點： "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."
優點： "Food was good"
缺點： "Flight was delayed over an hour. This airline is extremely untimely! If you have a short layover, never book with them. Fortunately we had a long layover so it didn't hurt us"