每天清潔，並在 台北市飛往 艾柏塔的機艙內安裝HEPA高效濾網
過去72小時內搜出台北市到艾柏塔 最便宜的單程機票價格是NT$18,943，來回機票價格是NT$31,535。 最熱門的航線是從台北市 到卡加利，過去72小時內找到此航線最便宜的來回機票價格是NT$18,943。
優點： "The crew was great and entering and exiting the plane was quick."
缺點： "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "The crew and food both are amazing."
優點： "Crew very helpful. Seat roomy."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
缺點： "Over all"
優點： "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
缺點： "No entertainment. Still a long flight for kids."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
缺點： "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"
優點： "服務 電影 雪糕"
優點： "Flight attendants provided high standard of service and courteous."
優點： "The flight crew were very attentive, polite, and full of genuine smiles."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
缺點： "Nothing, it was a very positive experience."
缺點： "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
優點： "Fast flight"
缺點： "No entertainment."
優點： "Nothing at all"
缺點： "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The whole price was wonderful I like everything about it"
缺點： "There is nothing to dislike about the flight"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
缺點： "Nothing really."
優點： "Excellent customer service!"
優點： "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
優點： "It seemed more spacious. Food was pretty good."
優點： "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
優點： "on time"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Food is amazing, planes are good."
缺點： "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew was really good, even the food was nice"
缺點： "I think the economy class seating could be better & even the ticket prices could be reduced a bit"
優點： "Great crew, comfortable flight"
缺點： "the inflight food needs to be more accommodative"
缺點： "The seats were so uncomfortable , the leg space was too small ."
優點： "Relaxing Cabin crew were awesome"
缺點： "Not that I can think if"
缺點： "Too long of a wait for "parking" after landing"
優點： "cheuk in 快！吾使等太耐！"
優點： "Emirates always goes above and beyond to keep your experience as good as possible."
缺點： "The boarding process could have been kept more strict and organized."
優點： "The flight was on time and the crew was nice."
缺點： "The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit."
優點： "Crew was friendly. Comfortable."
優點： "Boarding was efficient."
缺點： "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
缺點： "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
優點： "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
優點： "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
缺點： "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
優點： "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
缺點： "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
缺點： "Breakfast could have been a bit better"
優點： "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
優點： "Friendly crew"
缺點： "Service from crew slow and when you ask for something they sometimes forget to bring it"
缺點： "I haven't got onto the flight you stupid twerps."
優點： "Helpful staff"
缺點： "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
優點： "Great service and airplane!!!"
優點： "Good food."
優點： "Business class entertainment and comfort very good."
缺點： "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Overall a pleasant and comfortable flight."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Vego food was provided Lots of meals"
缺點： "Some of the food wasn't as tasty but it's airplane food"
缺點： "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
優點： "Highly recommend Emirates"
優點： "Good food and little amenities that are a nice touch during a long international flight (fresh fruit, hand towels, etc.). Good entertainment selection and nice aircraft with USB ports/easily accessible charging outlets."
缺點： "Flight was very delayed. Crew did very little to manage expectations or let us know why we were so delayed - on top of that, there was no special treatment for being delayed over 2 hours. Crew was polite, but not overly friendly or helpful."
優點： "Trip was shorter by at least one hour than projected."
缺點： "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
缺點： "Very far gate, long bus ride to reach plane"
缺點： "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
缺點： "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."
優點： "Except the seats satisfied overall."
缺點： "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together."
優點： "Nice food"
優點： "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
缺點： "Very nice crew and great food"
缺點： "Wifi on klm"
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
優點： "Confort and kindness"
缺點： "It was too cold"
優點： "Usual faultless KLM experience"
缺點： "Delay due to strike"
優點： "Good amount of space on the plane, lots of movies to watch, good food and drink."
缺點： "The plane is so old..,"
優點： "Crew was great and helpful despite oversight in my special meal."
缺點： "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
優點： "Crew was nice and pleasant"
缺點： "Flight very late"
優點： "Crew was fantastic."
缺點： "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
優點： "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
缺點： "The earphones could have worked!"
缺點： "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
缺點： "Larger meals."
缺點： "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
優點： "Friendly and efficient crew. Flights were on time if not even early."
缺點： "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
優點： "Boarding agent extra effort to improve my seating!"
缺點： "Food amount less than expected."
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
優點： "Light snack and complementary wine"
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "Friendly staff"
缺點： "Leg room"
優點： "Good entertainment options. Nice flight attendants"
缺點： "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
優點： "The entertainment options were good."
缺點： "Didn’t happen."
優點： "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
缺點： "Cramped seating."
缺點： "Customer service"
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "Lovely staff, good food, great movies."
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
優點： "Comfortable seats. Warm plane with happy staff."
缺點： "Maybe a second sandwich option for food, not everyone likes cheese."
優點： "Everything. A truly faultless experience!"
優點： "Excellent experience with the cabin crew."
缺點： "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
缺點： "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
優點： "quick and relaxed"
缺點： "Two hours delay in the start."
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
優點： "Catering is ok"
缺點： "Seats comfort really old school"
優點： "Jet airways flight till mumbai"
缺點： "Poor legspace in Klm flight till Amsterdam"
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
優點： "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
缺點： "The food! Bring back real food please"
優點： "The crew was fine."
缺點： "The flight was packed full despite the ongoing pandemic. I will avoid flying American Airlines at all costs in the future. I was disgusted with how many people were jammed into this plane. The woman next to me was sniffling. I was so uncomfortable the entire time."
缺點： "I hate pretzels. Another option would be cool"
優點： "Comfortable seats"
缺點： "It was all good"
優點： "The choice of new movies!"
缺點： "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
缺點： "Inflight Wifi was spotty"
缺點： "Boarding procedure could have been a bit more organized as we had trouble hearing what seats were boarding."
缺點： "Try to be on time!"
優點： "Comfortable plane."
缺點： "K&yak was awful. Tossed me to a low end third party provider once booked. Never go through them again."
缺點： "Weather related, mostly, so not AA’s fault"
優點： "Short and great"
缺點： "Everything ok"
優點： "Desde PR comenzó todo mal por supuesto desperfecto y los de servicio al cliente su solución fue que no podía hacer nada, cuando llegara a Miami resolviera lo de mi próximo vuelo. Fue un pésimo servicio"
缺點： "Pudo haber sido resolver para no perder la conexión a mi destino final."
優點： "Crew onboard was nice and helpful"
缺點： "No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room"
優點： "The free entertainment was great! Left on time and arrive time. No lost bags and no incidents."
缺點： "Everything was great! No complaints. We flew basic economy so there were no frills and sat in row 26. The flight was safe and"
優點： "The flight was good. The crew was dedicated."
缺點： "The seats were horribly tight. Too small for a 11h flight. Not everyone is rich or has money to flight first, business or even premium. One day soon or later you're going to have to deal with that reality. We deserve a bit more space for 11h"
優點： "Staff were friendly and efficient"
缺點： "No snacks because of short trip, so can’t rate properly."
優點： "Ummm . . . the colors?"
缺點： "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."
優點： "Fairly short trip but was able to used the in flight entertainment."
缺點： "Too many PA announcements and the volume when connected to the TV screens was way too loud! Gave us a heart attack everytime!"
優點： "The rest was as usual"
缺點： "My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me."
優點： "The aircraft, the entertaining"
缺點： "Food service"
缺點： "The landing in Charlotte."
優點： "Several delays. Paid for window seat and did not get it. Missed last flight."
缺點： "Flight across the US had poor quality meal service, no charging port and no entertainment. Despite paying for an exit seat with more leg room the seat was very narrow and uncomfortable for the long flight."
缺點： "The changed of flight from.BA To American airlines."
優點： "Entertainment options are always a plus for long flights."
缺點： "On the flight to Japan, I was fortunate to not have anyone sit next to me, so I was comfortable. Can't say the same for the way back. I'm fairly petite, 5'2, small frame, and even I felt cramped in the seats. I can't imagine how it feels for bigger folks."
缺點： "The plane was a little too hot."
優點： "On time"
缺點： "Nisy airplane and hard seats."
優點： "Great food, menu choice, flatbed, entertainment. Fast track security"
缺點： "Why do AA have to take away the noise cancelling headphones an hour before landing and disturb a sleeping passenger. Collect them when passengers have disembarked. A full fare biz class fare passenger is NOT going to take thee used headphones"
缺點： "American flight attendant service"
優點： "We didn't crash"
缺點： "The crew met their requirements. I dont think you’ll survive they dont go beyond."
優點： "Super smooth flight - it’s an average commuter flight - no fancy bells and whistles."
缺點： "The legroom sucked. I’m 6’1”, and my knees were up against the seat in front of me."
優點： "The cabin crew bent over backwards to help."
缺點： "Equipment malfunction at 11 pm is always really nice."
缺點： "Seat 20f It was very uncomfortable and freezing My legs were sore after the journey. Besides until 30 seconds before actual boarding time the members didn't inform about the delay. Everybody had formed lines and we see people getting out only then."
優點： "The entertainment and food on the flight were excellent and the crew were kind and attentive."
缺點： "The only thing I didn't like was that there wasn't much legroom in the economy section. Another problem - which is probably related to Heathrow airport and outside of the crew's control - was that the staff at the airport rushed us tremendously during boarding, saying that the flight would close half an hour in advance. I had never seen boarding close that early and it was very frustrating, because the boarding then took a very long time, since they searched us for no reason, and our flight ended up taking off 30 minutes late! As passengers, we felt very rushed, it seems, for no reason."
優點： "The only reason I was able to make this flight was that it, too, was delayed. We received ZERO notification - as we were running from one plane to another from Concourse A to B - that the Phoenix-LA flight was delayed. I mean how difficult is that to do?"
缺點： "We took off. We landed. We didn't crash. We sat on the runway for nearly an hour. So much fun!"
優點： "Nice Jet."
缺點： "During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans."
缺點： "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
優點： "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
缺點： "All was good."
優點： "Everything was great to me"
缺點： "The flight was packed"
優點： "The crew was great."
缺點： "One of the worst flights ever. The plane was jammed. My seat was in row 20, directly across from the lavatory. The light was one every time they opened or closed the door. I had people standing right next to me with their rear ends in my face. The plane would be fine for a short trip with that many people and such small uncomfortable seats (and I am a little person 5'1"). But to put that many people on a "cattle car" for a 6 hour flight... no bueno. Also, I could not check in online to get seats and I wasn't able to upgrade. My husband was stuck 13 rows behind me. Worst flight ever."
優點： "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."
優點： "crew is rude!"
優點： "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
優點： "The plane was late and we could not catch our other flight connection so we had to wait 2 1/2 hours from the one"
缺點： "Inattentive flight attendants, overhead space was not well managed. Cash only"
優點： "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
優點： "Crew was great"
缺點： "We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved"
優點： "Stewardesses were so kind and friendly on this flight, it was a very positive experience."
優點： "Friendly crew."
缺點： "No hot water available so no coffee or tea. CRJ on a "western commuter" route is highly unusual."
缺點： "No delays"
缺點： "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."
優點： "Crew as always with air Canada were very accommodating. Always smiling!"
優點： "Excellent pods on business and very good food and service"
優點： "Having the few inches of extra leg room in economy plus is very nice, and we got one alcoholic drink included in the extra fare paid. The crew was courteous and friendly. I did not use the entertainment system."
缺點： "Even though we were traveling with our small dog in cabin there's no pre-boarding to make settling in easier as there is with the competition. I could not check in on-line like I can on WestJet because of my "special service" request (small dog in cabin for the usual $50 charge) Also for the extra money paid for the"upgraded economy plus ticket" there's not a sandwich or even a snack included as there is on the competition."
優點： "Love the pods."
缺點： "Food not quite as good as the trip out. Steak was over done."
優點： "The seat space was good and the flight ended without incident."
缺點： "The flight was delayed which happens, but there was no communication as to why or how long it would be or any other information. In flight the crew were barely visible as I had to ask for refreshments and then they brought it around for everyone. Next was cleanup which took way longer before it showed up."
優點： "on time"
優點： "Beautiful new 787"
缺點： "Entertainment options could be more plentiful."
缺點： "very inefficient boarding. Also had trouble booking seats in the 24 hours before the flight."
缺點： "Ended up missing this connecting flight to Calgary . Our plane left 45 minutes late from Phoenix because of a gas spill so when we got to Vancouver from Phoenix, we had to go through customs which took extra time. When we first landed in Vancouver and before we even got off the plane, we had 5 minutes to board onto our next flight which obviously was not going to happen. We rushed through customs and still might have been able to board our flight at the last possible minute except the staff at the airport led us to somehow get out of the secure area and have to go through security again before going to our gate. That took so much extra time. This never should have happened. When you get off the plane and have a connecting flight, there is always a way to get to the gate to board without having to go through security again. When we finally made it to our gate for our connecting flight, our plane had left and we were told to go to the air canada service desk. There was about 10 to 15 of us that had missed our connecting flight because of this so the 2 staff at the desk were trying to help us all but had to wait for their manager to come and confirm they could give us another flight which took quite a bit longer than I thought. We ended up getting booked on standby on a flight straight from Vancouver to Saskatoon in 2 hours which was our final destination, but never was told that because of all this headache, we should have grabbed our luggage. We thought our luggage was going to go on without us on the flight we missed but apparently if you do not get on your flight they don’t send your bags which makes sense. We also had thought for a second that maybe our luggage didn’t go on the flight from Vancouver to Calgary but if it didn’t then someone would most likely put it on the flight to Saskatoon. We should have asked about it but they should also have mentioned it when we were in a panic. And I understand you can’t put extra people on a flight that is booked, but what if the plane we were on standby for was full and we had to wait even longer .. could have taken us a day to get home when this wasn’t our fault we missed our flight, but was air Canada’s."
優點： "Organised zones for boarding"
缺點： "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
優點： "Left 30 minutes late but made up time and arrived roughly 5 minutes off original time. Ample leg room in coach. Nobody in the seats in front. Crew pleasant. Quiet ride."
缺點： "People behind coughing/sneezing all the way."
優點： "its was smooth"
缺點： "Wifi didn’t work after I paid for it"
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "The whole experience from boarding to landing was great. Zone 2 boarding is one of the first called and the premium economy section has larger seats that recline more and don't affect the person behind as much. Food was decent and serve on a ceramic plate with real silver wear. On demand entertainment was adequate with a number of recent titles and even audiobook options."
缺點： "The section was set up in a 2-3-2 seat configuration and I booked the middle 3, but were given 2 in the middle and one one the left aisle. One of the middle seats was left open for the pilot to come back and watch movies during the flight. When I asked the attendant if we could swap the left aisle with the "pilot's" the attendant made it seem like it was a bigger deal but eventually asked the pilot who said he didn't mind. After all, it was just changing one empty seat to the other side of the aisle."
優點： "The plane didn't crash."
缺點： "The trip took about 48 hours. After a cancelled flight I got no hotel discount. Several flights were delayed or cancelled and in the end I ended up just going to a city 3 hours from where I live and renting a car to drive home. My luggage still hasn't arrived. This was the worst, most stressful travel experience of my life."
缺點： "Both my flights were cancelled and I had to fly out on a later flight . Thus greatly inconvenienced myself as both times it meant I did not reach my destination until the middle of the night. I hope I never have to use Air Canada again because I always have something negative happen when I fly with them!"
優點： "It was a normal flight. Only one hour."
缺點： "Snack options could have been better, only a biscuit."
缺點： "Flight was delayed one hour ."
優點： "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
缺點： "Zero complaints."
優點： "I flew roundtrip to Japan on Air Canada business class. Buying a ticket late, I noticed it was only $500 or so more for business class. We did have to touchdown in Canada coming and going, but short and efficient hops. On the way back, it probably saved time because we were cleared in Canada so arriving back in Philly was like a domestic flight. Great Food and service. The trip to Japan on their new Dreamliner business class featured an amazingly designed pod - super comfortable, lay flat for sleeping, But has good layout and table space if I had wanted to work on laptop. Thumbs up!"
優點： "I appreciated the early flight, that it was a direct flight, ability to make connection and then complete my journey in one long day. It was on time, smooth flight. Appreciated the offer of water regularly during the flight."
缺點： "Surprised that there is no longer even a small complimentary snack offered."
缺點： "First flight to LA flight was delayed 7 hours from Calgary to LA on the way back flight was delayed again but from 1 hour what made missed my flight from Calgary to Edmonton when we finily landed in Edmonton my luggage was lost worse flight ever"
缺點： "Seats were uncomfortable, too hard not enough recline. Not enough food considering we paid alot"
優點： "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."
缺點： "As per delaying of Cathy Dragon flight, I missed the flight back to Canada. Can you please give me a hand?"
缺點： "There was a build-up of delays for domestic flights, namely from Toronto to Edmonton, Ottawa and Calgary (the ones I heard). I was on the Toronto to Calgary flight, which was supposedly delayed from 16:45 till 18:55 EST, but the actual boarding time was closer to 19:45 EST. Once all the passengers were boarded, the crew informed us that the pilot was missing. Another 20 minutes went by before he was located, at which point we were informed that the first mate was missing as well. By the time the pilot and first mate were both on the aircraft, it took another 30 minutes for them to get the aircraft ready. My flight from Toronto to Calgary was supposed to arrive at 19:40 MDT, the actual arrival time was 23:00 MDT. As a passenger, I am annoyed to say the least."
優點： "The entertainment choices were good."
缺點： "I had a very large man behind me and couldn't recline my seat an ounce therefore I couldn't sleep the entire flight. I think if your a certian size you should have to buy a seat with more room instead of make everyone else uncomfortable. The food was almost inedible, and there wasn't much more than chips or chocolate bars to pick up in That section of the Airport before flying out :( Entertainment choices were excellent though!"
缺點： "My husband and I were placed in separate middle seats with no options to change. Since I am several months pregnant, this made for an uncomfortable flight."
缺點： "On a 4+ hour flight, I was really surprised that there were no snacks or food included in the ticket; only paid "cafe" options."
缺點： "I had my checked baggage held up in Calgary for one day. Then on the way back it was held up again in Calgary. This time it took 6 days,and no one could tell me where it was. It will be my first and last Air Canada flight."
優點： "Direct flight at convenient hours"
缺點： "Limited good entertainment Crew was not very friendly on that flight Service was minimal"
優點： "The flight attendants were kind and helpful!"
缺點： "This was the last leg of a 24 hour journey from Venice to Seattle for my sister and me. After having a 3 1/2 hour layover, our plane was supposed to leave at 6:30 PM and kept getting delayed. One of the biggest frustrations was the lack of communication by the staff! We could see them at the counter where our gate was but no one would come out and talk to us! Our plane finally got off the ground at 8:30 PM!"
優點： "Nice staff. Efficient boarding."
缺點： "No basic food for free."
優點： "Eventually they got us there."
缺點： "They cancelled the sat flite. Little communication . Left us after 6 hours and 11 pm to fend for our selves with no luggage. No compensation. It was awful."
缺點： "Flight and hospitality"
優點： "On time, excellent flight."
缺點： "There was only a very limited choice of movies to select from."
缺點： "The boarding crew did a poor job of giving direction. In spite of the fact that boarding by zone was not specified, I was reprimanded by staff for boarding when I did. I found it very disrespectful that the staff reprimanded me for their own error. When I pointed out that they had not called a zone the ground staff lied and said they had called the zone. I strongly recommend staff receive remedial customer service training. This was an incredibly negative experience - not to mention undermined the otherwise decent experience that the Air Canada flight team provided."
優點： "The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride"
缺點： "Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer. Did provide a $10 meal voucher. Good to know Air Canada values my total trip delay time at $2/hr"
優點： "The flight itself was excellent, no comments there. The head stewardess was a bit stressed and bossy (not only to the passengers, but her staff too) but the other crew members made up for that with their excellent, professional attitude."
缺點： "Calgary Airport was DREADFUL!!!! The long lineups for Customs & Immigration actually caused me to miss my next flight, even though the Frankfurt flight was early and I had over 90 minutes between flights. Several passengers were expressing concerns about missing their connection, but the staff just shrugged and made everybody wait in line without even trying to organize matters. I spent well over an hour waiting for my passport to be stamped and when I finally got through and tried to locate my suitcase (which was MIA), my next flight was closed. At least my suitcase will be delivered to our home, which is a slight relief."
優點： "Flight was underbooked so I took an option to change my seating for more space."
缺點： "I requested a vegetarian meal and was given the exact same mediocre meal for both lunch and breakfast."
優點： "The crew was nice"
缺點： "Seating was so cramped and the plane smelt terrible"
優點： "Every aspect of the flight was great."
缺點： "I have only marked food and comfort down due to my height (6ft 3), whilst more room than some aircraft, I was unable to get comfortable - not the airlines fault I can't fly premium or business class."
每天清潔，並在 台北市飛往 艾柏塔的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 艾柏塔的機上會提供口罩
從 台北市飛往 艾柏塔的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 艾柏塔的彈性機票